License management

This help contains the following topics:

·     Introduction

¡     License validity period

¡     Trial and formal licenses

·     Restrictions and guidelines

¡     General restrictions and guidelines

¡     Restrictions and guidelines: File safety

·     Configure license management

¡     Install licenses

¡     Compress the license storage area

Introduction

To use a license-based feature, you must purchase a formal license or obtain a trial license and install the license for the feature.

License validity period

The following types of validity period are available:

·     Permanent—A permanent license is always valid and never expires.

·     Date restricted—A license valid for an absolute date range, for example, 2015-05-01 to 2015-05-30.

·     Days restricted—A license valid for a limited period in days, for example, 30 days.

Trial and formal licenses

Licenses include trial licenses and formal licenses. Trial licenses typically have time limits and they cannot be transferred. Purchase and install a formal license for a license-based feature before its trial license expires, so that the feature is still usable.

Restrictions and guidelines

General restrictions and guidelines

·     Make sure no one else is performing license management tasks on the device you are working with.

·     Expired formal licenses cannot be uninstalled. Expired licenses remain in the license storage area unless you compress the license storage area. The exhaustion of the license storage area will cause installation failures of new licenses.

·     Before registering licenses, view the available number and installed number on the Compress License Storage page. Make sure the number of registered licenses and installed licenses are no more than the available number.

·     Compressing the license storage area changes DID and deletes expired licenses and uninstalled license information. Before you compress the license storage area, back up Uninstall keys, and make sure all activation files generated based on the old DID have been installed. These activation files cannot be installed after the compression.

·     When installing a license, the system also searches the storage media for a matching feature package. When it finds a matching package, it stops searching and installs the package.

·     When uninstalling a license, the system checks whether the feature package for the license is running. If it is running, the system uninstalls the package automatically.

·     If you cannot obtain or re-register the activation file due to issues such as operating system and browser errors of the HTTP client, contact the technical support.

Restrictions and guidelines: File safety

·     Save and back up the obtained activation file in case of loss.

·     Do not open the DID file or activation file to avoid file corruption.

·     Do not modify the name of the DID file or activation file to avoid licensing error.

·     Do not delete activation files in the In use or Usable state on the device. If you delete an activation file that is usable or in use, the related feature will not function correctly. If a file is missing or corrupted, copy the backup file to the license folder to recover the license. If the state of the recovered license is In use, but not all licensed features can function, reboot the device.

Configure license management

Install licenses

You must purchase a license key for the hardware of each location. To license the hardware, use the license key, SN, and DID of the hardware to register an activation file, and install the activation file on the specified location. A hardware is licensed even if it is installed on another device.

Procedure

1.     Go to System > License Config.

2.     Identify features to be licensed.

3.     Purchase a license key.

4.     Obtain the SN and DID.

5.     Use the product category, license key, SN, and DID to register an activation file.

6.     Click Install to install the activation file.

Compress the license storage area

Before registering an activation file, make sure the license storage area has sufficient space for installing the new activation file. If the license storage space is not sufficient, compress the license storage area. The compression deletes expired licenses and uninstalled license information.