03-Monitor

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65-Webpage Diagnosis
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Webpage Diagnosis

 

This help contains the following topics:

·     Introduction

·     Restrictions and guidelines

·     Perform a webpage diagnosis

Introduction

This feature outputs easy-to-read diagnosis results to help you quickly troubleshoot webpage access failures of internal users. With this feature, you do not need to manually ping servers or display log messages.

Restrictions and guidelines

·     This feature supports only IPv4.

·     This feature supports only HTTP webpages.

·     Before starting a webpage diagnosis, you must configure security policies to ensure connectivity between the following security zones:

¡     Security zone where the user resides.

¡     Security zone where the Web server resides.

¡     Security zone Local.

Perform a webpage diagnosis

1.     Select Monitor > Diagnosis Center > Webpage Diagnosis.

2.     Configure webpage diagnosis parameters.

Table 1 Webpage diagnosis configuration items

Item

Description

User IP

IP address of the user.

User VRF

VPN instance to which the user belongs.

Webpage URL

URL that the user accessed, for example, http://www.example.com.

Webpage VRF

VPN instance to which the webpage belongs.

 

3.     Click Diagnose.

4.     View the webpage diagnosis result to analyze the failure and resolve the issue.

5.     (Optional.) Click Export to export the webpage diagnosis result to a .xml file.

 

 

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