05-Network Connectivity

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13-Modem management configuration
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Managing a modem

About modem management

Modem is a widely used networking device. This chapter describes how to manage and control the  modems connected to the device.

Restrictions: Hardware compatibility with modem management

Hardware series

Model

Product code

Modem management compatibility

WX1800H series

WX1804H-PWR

EWP-WX1804H-PWR-CN

No

WX2500H series

WX2508H-PWR-LTE

WX2510H-PWR

WX2510H-F-PWR

WX2540H

WX2540H-F

WX2560H

EWP-WX2508H-PWR-LTE

EWP-WX2510H-PWR

EWP-WX2510H-F-PWR

EWP-WX2540H

EWP-WX2540H-F

EWP-WX2560H

Yes: EWP-WX2508H-PWR-LTE

No:

·     EWP-WX2510H-PWR

·     EWP-WX2510H-F-PWR

·     EWP-WX2540H

·     EWP-WX2540H-F

·     EWP-WX2560H

MAK series

MAK204

MAK206

EWP-MAK204

EWP-MAK206

No

WX3000H series

WX3010H

WX3010H-X-PWR

WX3010H-L-PWR

WX3024H

WX3024H-L-PWR

WX3024H-F

EWP-WX3010H

EWP-WX3010H-X-PWR

EWP-WX3010H-L-PWR

EWP-WX3024H

EWP-WX3024H-L-PWR

EWP-WX3024H-F

No

WX3500H series

WX3508H

WX3508H

WX3510H

WX3510H

WX3520H

WX3520H-F

WX3540H

WX3540H

EWP-WX3508H

EWP-WX3508H-F

EWP-WX3510H

EWP-WX3510H-F

EWP-WX3520H

EWP-WX3520H-F

EWP-WX3540H

EWP-WX3540H-F

No

WX5500E series

WX5510E

WX5540E

EWP-WX5510E

EWP-WX5540E

No

WX5500H series

WX5540H

WX5560H

WX5580H

EWP-WX5540H

EWP-WX5560H

EWP-WX5580H

No

Access controller modules

LSUM1WCME0

EWPXM1WCME0

LSQM1WCMX20

LSUM1WCMX20RT

LSQM1WCMX40 LSUM1WCMX40RT

EWPXM2WCMD0F

EWPXM1MAC0F

LSUM1WCME0

EWPXM1WCME0

LSQM1WCMX20

LSUM1WCMX20RT

LSQM1WCMX40

LSUM1WCMX40RT

EWPXM2WCMD0F

EWPXM1MAC0F

No

Hardware series

Model

Product code

Modem management compatibility

WX1800H series

WX1804H-PWR

WX1810H-PWR

WX1820H

WX1840H

EWP-WX1804H-PWR

EWP-WX1810H-PWR

EWP-WX1820H

EWP-WX1840H-GL

No

WX3800H series

WX3820H

WX3840H

EWP-WX3820H-GL

EWP-WX3840H-GL

No

WX5800H series

WX5860H

EWP-WX5860H-GL

No

Modem management tasks at a glance

To manage a modem, perform the following tasks:

1.     (Optional.) Enabling modem callback

Enable modem callback if the remote end connected to the modem requires a callback.

2.     (Optional.) Issuing an AT command to a modem

Enabling modem callback

About this task

The callback function enables a modem to disconnect an incoming call and calls back the calling party on request.

Procedure

1.     Enter system view.

system-view

2.     Enable the callback function.

modem callback

By default, the callback function is disabled.

Issuing an AT command to a modem

Restrictions and guidelines

This task changes the modem operating state. Incorrect configuration can cause problems such as dial-up failure. When you perform this task, make sure you understand its impact on the modem access service.

To send AT commands to a modem, you must first place the modem in AT command mode. To confirm that you can send AT commands, enter sendat at. The modem will return OK or 0 if it is ready to accept AT commands. For more information about commonly used AT commands, see Layer 3—WAN Configuration Guide.

Procedure

1.     Enter system view.

system-view

2.     Enter interface view.

interface interface-type interface-number

3.     Issue an AT command to a modem.

sendat at-string

One sendat command can issue one AT command. To send multiple AT commands to a modem, repeat the sendat command.

Troubleshooting modem faults

Symptom

An external modem is in an abnormal state. For example, the dial tone or busy tone keeps humming.

Solution

To resolve the issue:

1.     Execute the shutdown and undo shutdown commands on the physical interface connected to the modem.

2.     Power-cycle the modem.

3.     If the issue persists, contact H3C Support.

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