H3C Intelligent Management Center

SQL Server 2019

Installation and Configuration Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software version: IMC PLAT 7.3 (E0708)

Document version: 5W101-20241206

 

Preface

This preface includes the following topics about the documentation:

·     Audience.

·     Conventions.

·     Documentation feedback.

Audience

This documentation is intended for:

·     Network planners.

·     Field technical support and servicing engineers.

·     Network administrators working with the H3C Intelligent Management Center (IMC).

Conventions

The following information describes the conventions used in the documentation.

GUI conventions

Convention	Description
Boldface	Window names, button names, field names, and menu items are in Boldface. For example, the New User window opens; click OK.
>	Multi-level menus are separated by angle brackets. For example, File > Create > Folder.

 

Symbols

Convention	Description
WARNING!	An alert that calls attention to important information that if not understood or followed can result in personal injury.
CAUTION:	An alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.
IMPORTANT:	An alert that calls attention to essential information.
NOTE:	An alert that contains additional or supplementary information.
TIP:	An alert that provides helpful information.

 

Documentation feedback

You can e-mail your comments about product documentation to [email protected].

We appreciate your comments.

 

Contents

Preface· i

Audience· i

Conventions· i

Documentation feedback· i

SQL Server 2019 in IMC·· 1

Preparing for installation· 2

Installing .NET Framework 4.7· 2

Turning off the Windows firewall 6

Installing SQL Server 2019· 9

Installation procedure· 9

Installing SSMS· 32

Downloading SSMS· 32

Installing SSMS· 33

Registering the SQL Server license· 37

Installing the SQL Server client 39

Installation procedure· 39

Installing SMSS· 45

Installing client tools· 45

Testing connectivity· 47

Configuring SQL Server 2019· 49

Configuring TCP/IP properties· 49

Modifying the maximum server memory for the SQL Server 51

Starting the SQL Server Browser service· 53

Changing the SQL Server service startup account 55

Restarting the SQL Server service· 56

Creating a superuser 57

Uninstalling SQL Server 2019· 62

FAQ·· 63

SQL Server 2019 in IMC

Before installing IMC, install the SQL Server on a database server used for storing IMC data, or install it on the server on which you plan to install IMC.

This document provides installation and configuration procedures for Microsoft SQL Server 2019 RC3. For more information about using the database for IMC, see the H3C IMC deployment guides.

If you plan to install the database on a separate database server, follow these guidelines:

·     Before installing IMC, install a SQL Server client on the same server as IMC. The client version must match the version of the SQL Server the database.

·     Before installing IMC, create a data file folder for storing IMC data on the database server. You must specify the local path to the folder during the deployment of IMC components, as shown in Figure 1.

Figure 1 Database Configuration dialog box during IMC installation

 

NOTE: Use Microsoft SQL Server licensed installation software. Localized software or other unauthorized editions might cause a failure in database installation and operation.

 

 

Preparing for installation

Before installing SQL Server 2019 and the SQL Server client, make sure the operating system supports Windows Server 2016 or higher versions. In addition, perform the following tasks:

·     Turn off the Windows firewall on the SQL Server host to open TCP port 1443.

·     Install .NET Framework 4.6 or higher if Windows Server 2019 is not preinstalled with .NET Framework 4.6. SQL Server 2019 works on .Net Framework 4.6.

Installing .NET Framework 4.7

1.     ‍Select Start > Server Manager.

Figure 2 Server Manager page

 

2.     On the page, select Manage > Add Roles and Features.

Figure 3 Add Roles and Features Wizard

 

3.     In the Add Roles and Features wizard, click Next until the Features page appears, and select .NET Framework 4.7 Features.

Figure 4 Selecting .NET Framework 4.7 Features

 

4.     Click Next, and select Specify an alternate source path on the Confirmation page. Enter the alternate source path on the page that opens.

 

NOTE: The system sxs folder can be used as an alternate source path. If you do not specify an alternate source path, the installation might fail because source files fail to be found.

 

Figure 5 Copying the alternate source path

 

Figure 6 Pasting the alternate source path

 

5.     Click OK to return to the Confirmation page, and click Install.

If .NET Framework 4.7 does not exist in the system, you can download it from the Microsoft website and install it directly.

Figure 7 Installing .NET Framework 4.7 directly

 

Figure 8 .NET Framework 4.7 installed successfully

 

Turning off the Windows firewall

1.     ‍Select Start > Control Panel > System and Security > Windows Firewall.

The Windows Firewall page opens, as shown in Figure 9.

Figure 9 Windows Firewall page

 

2.     Select Turn Windows Firewall on or off.

The Customize Settings page opens, as shown in Figure 10.

Figure 10 Customize Settings page

 

3.     Select Turn off Windows Firewall (not recommended) for both Private network settings and Public network settings, and then click OK.

The Windows Firewall page displays the firewall status.

Figure 11 Disabling Windows firewall

 

 

Installing SQL Server 2019

Installation procedure

1.     ‍Run the installation program.

The SQL Server Installation Center wizard opens, as shown in Figure 12.

Figure 12 SQL Server Installation Center wizard

 

2.     Select Installation from the navigation tree, and then select New SQL Server stand-alone installation or add features to an existing installation.

The Product Key page opens, as shown in Figure 13.

Figure 13 Product Key page

 

3.     Enter the product key and then click Next.

The License Terms page opens, as shown in Figure 14.

Figure 14 License Terms page

 

4.     Select I accept the license terms and click Next.

The Global Rules page opens, as shown in Figure 15.

Figure 15 Global Rules page

 

When the check has been passed, the Microsoft Update page opens, as shown in Figure 16.

Figure 16 Microsoft Update page

 

5.     Update Microsoft if necessary, and then click Next.

The Product Updates page opens, as shown in Figure 17.

Figure 17 Product Updates page

 

If the server is not connected to Internet, an error message will be displayed on the Product Updates page, as shown in Figure 18.

Figure 18 Product Updates page

 

6.     Click Next to continue the installation.

The Install Setup Files page opens, as shown in Figure 19.

Figure 19 Install Setup Files page

 

When the setup files are installed, the Install Rules page opens, as shown in Figure 20.

Figure 20 Install Rules page

 

7.     Click Next.

The Feature Selection page opens, as shown in Figure 21.

Figure 21 Feature Selection page

 

8.     Select the features to install, and then specify the instance root directory, shared feature directory, and shared feature directory (x86).

To avoid insufficient space of disk drive C, specify the instance root directory, shared feature directory, and shared feature directory (x86) as needed. Only the drive letter in the directories can be modified. For example, the default directories are C:\Program Files\Microsoft SQL Server\, C:\Program Files\Microsoft SQL Server\, and C:\Program Files(x86)\Microsoft SQL Server\. You can modify the directories as E:\Program Files\Microsoft SQL Server\, E:\Program Files\Microsoft SQL Server\, and E:\Program Files(x86)\Microsoft SQL Server\.

9.     Click Next.

The Feature Rules page opens, as shown in Figure 22.

Figure 22 Feature Rules page

 

When the feature rules check is complete, the Instance Configuration page opens, as shown in Figure 23.

Figure 23 Instance Configuration page

 

10.     Install a default instance or a named instance of the SQL Server.

¡     To install the default instance, select Default instance and specify an instance ID. The default instance ID is MSSQLSERVER.

¡     To install a named instance, select Named Instance and specify an instance ID. You are required to provide the instance name during IMC installation.

In this example, select Default instance and use the default instance ID MSSQLSERVER.

11.     Click Next.

The Server Configuration page opens, as shown in Figure 24.

Figure 24 Server Configuration page

 

12.     Use the default settings on the Service Accounts tab.

If you selected Named instance for the SQL Server in Figure 23, set Startup Type for the SQL Server Browser service to Automatic.

13.     Click the Collation tab, as shown in Figure 25.

Figure 25 Collation tab

 

14.     Use the default collation settings or SQL_Latin1_General_CP1_CI_AS, and then click Next.

The Database Engine Configuration page opens, as shown in Figure 26.

Figure 26 Database Engine Configuration page

 

15.     Under Authentication Mode, select Mixed Mode, enter the password for user sa, and add a SQL Server administrator, as shown in Figure 27.

¡     SQL Server 2019 has password complexity requirements. For more information, see the SQL Server 2019 online help.

¡     For IMC to identify the sa logon password during installation, make sure the password does not contain any of the following characters:

-     Left angle bracket (<)

-     Right angle bracket (>)

-     Vertical bar (|)

-     Tab (\t)

¡     If the password of user sa must contain any of the previous characters, create a superuser with sa user privileges before the IMC installation. Make sure the password of the superuser does not contain any of the previous characters. For information about creating a database superuser, see "Creating a superuser."

Figure 27 Specifying SQL Server administrators

 

16.     Click the Data Directories tab, and set the data directories after negotiation with the SQL server administrator, as shown in Figure 28.

Figure 28 Data Directories tab

 

17.     Click the TempDB tab, and set the TempDB file after negotiation with the SQL server administrator, as shown in Figure 29.

Figure 29 TempDB tab

 

18.     Click the MaxDOP tab, and set the maximum degree of parallelism (the number of processors used to execute a single statement), as shown in Figure 30. The system automatically calculates a recommended value during installation.

Figure 30 MaxDOP tab

 

19.     Click the Memory tab, and set the Min Server Memory and Max Server Memory for the SQL Server instance upon startup, as shown in Figure 31. You can use the default or recommended values, or select Recommended and customize the recommended values. This example uses the recommended values. Select Click here to accept the recommended memory configurations for the SQL Server Database Engine.

Figure 31 Memory tab

 

20.     Use the default settings on the FILESTREAM tab, as shown in Figure 32.

Figure 32 FILESTREAM tab

 

21.     Click Next.

The Ready to Install page opens, as shown in Figure 33.

Figure 33 Ready to Install page

 

22.     Click Install.

The Installation Progress page opens, as shown in Figure 34.

Figure 34 Installation Progress page

 

When the installation is complete, the Complete page opens, as shown in Figure 35.

Figure 35 Complete page

 

23.     Click Close.

Installing SSMS

The SQL Server 2019 installation package does not provide the Microsoft SQL Server Management Studio (SSMS). Install SSMS after you finish installing SQL Server 2019. In this guide, SSMS 18.5 is installed.

Downloading SSMS

1.     ‍Click Install SQL Server Management Tools, as shown in Figure 36.

Figure 36 SQL Server Installation Center wizard

 

2.     Download the SMSS installation package.

Installing SSMS

1.     ‍Double-click the SSMS installation package.

The installation dialog box opens, as shown in Figure 37.

Figure 37 Installation dialog box

 

2.     Click Change to modify the installation path as needed.

3.     Click Install.

Figure 38 Installation progress

 

After the installation completes, the confirmation dialog box opens, as shown in Figure 39.

Figure 39 Confirmation dialog box

 

4.     Click Restart.

SSMS is installed successfully when the restart operation is complete.

Registering the SQL Server license

The SQL Server supports the following license registration modes:

·     Per User licensing—Used to register the SQL Server 2012 Developer and Parallel Data Warehouse.

·     Per Core licensing—Used to register the SQL Server 2012 and later versions. For a server installed with the SQL Server component, the number of core licenses is determined by the total number of cores on all processors. You must buy one core license for each core. If the number of cores is less than four on a processor, four core licenses are still required for the processor. With Per Core licensing, the number of SQL servers and IMC servers is not relevant. Per Core licensing is applicable to networks that contain several SQL servers and IMC servers. Figure 40 displays an example of Per Core licensing for SQL Server 2012.

Figure 40 Per Core licensing

 

·     Server/CAL licensing—The number of Server/CAL licenses is determined by the number of SQL servers and IMC servers. You must buy a server license for each SQL server and a CAL license for each IMC server. Server/CAL licensing is applicable to networks that contain few SQL servers and IMC servers. Figure 41 displays an example of Server/CAL licensing for SQL Server 2008 R2.

Figure 41 Server/CAL licensing

 

Before choosing a license registration mode, determine the IMC deployment environment:

·     If IMC is deployed in centralized mode, buy a CAL license for the IMC server only.

·     If IMC is deployed in distributed mode, buy a CAL license for each IMC server that must access the SQL Server.

For more information about SQL Server license registration, see the related Microsoft documentation.

	NOTE: The license registration modes apply to the Standard and Enterprise editions of SQL Server 2012/2014/2016/2017/2019. You do not need to buy a license for other editions such as the Express edition.

 

Installing the SQL Server client

Installation procedure

IMPORTANT: You must install the SQL Server client on all IMC servers (including subordinate servers).

 

To install the SQL Server client:

1.     ‍Run the SQL Server 2019 installation program.

2.     In the Feature Selection page, select the features as shown in Figure 42.

For information about accessing the Feature Selection page, see "Installing SQL Server ."

Figure 42 Feature Selection page

 

3.     Click Next.

The Feature Rules page opens, as shown in Figure 43.

Figure 43 Feature Rules page

 

When the feature rules check is complete, the Server Configuration page opens, as shown in Figure 44.

Figure 44 Server Configuration page

 

4.     Set the service account name to NT AUTHORITY\SYSTEM and click Next to enter the Feature Configuration Rules page, as shown in Figure 45.

Figure 45 Feature Configuration Rules page

 

When the feature configuration rules check is complete, the Ready to Install page opens, as shown in Figure 46.

Figure 46 Ready to Install page

 

5.     Click Install.

The Installation Progress page opens, as shown in Figure 47.

Figure 47 Installation Progress page

 

When the installation is complete, the Complete page opens, as shown in Figure 48.

Figure 48 Complete page

 

6.     Click Close.

7.     Restart the operating system.

Installing SMSS

If IMC uses a remote database server, install both a SQL Server client (same version as that on the database server) and SMSS on the IMC server. For more information about installing SMSS, see "Installing SSMS."

Installing client tools

IMPORTANT: As a best practice, download the installation package of the x64 version.

 

To install client tools:

1.     ‍Install VC redist, ODBC driver, and MS SQL Cmd Utility on the SQL Server client server:

¡     To install VC redist, access the technical documentation page on the Microsoft official website and search for Visual C++ Redistributable. The document in search result contains download links or redirect links for the tool. You can download the tool as needed.

Figure 49 Download links or redirect links for the VC redist tool

 

¡     To install ODBC driver, access the technical documentation page on the Microsoft official website and search for Microsoft ODBC Driver for SQL Server. The document in the search result contains download links or redirect links for the tool. You can download the tool as needed.

Figure 50 Download links or redirect links for the ODBC driver tool

 

¡     To install MS SQL Cmd Ln Utils, access the technical documentation page on the Microsoft official website and search for SQLCMD. In the document of the search result, click sqlcmd overview from the left navigation tree. You can see the download links for the tool in the sqlcmd document.

Figure 51 Download links or redirect links for the MS SQL Cmd Ln Utils tool

 

2.     Copy the OSQL tool on the SQL Server to relevant path on the SQL Client server:

¡     C:\Program Files\Microsoft SQL Server\150\Tools\Binn\OSQL.exe

¡     C:\Program Files\Microsoft SQL Server\150\Tools\Binn\Resources\1033\osql.rll

After installing the tools, you must restart the Windows operating system.

Testing connectivity

To test the connectivity between the client and the SQL Server database:

1.     ‍Select Run from the Start menu, and then enter cmd in the Run dialog box.

2.     In the CMD window, enter one of the following commands:

¡     For the default instance:

osql –S 192.168.7.194 –U sa –P IMC123

¡     For a named instance:

osql –S 192.168.7.194\instancename –U sa –P IMC123

In these commands, 192.168.7.194 is the IP address of the SQL Server database, sa and IMC123 are the username and password of the default superuser, and instancename represents the named instance.

3.     Verify that you can connect to the SQL Server database.

Configuring SQL Server 2019

The following information describes the procedures to configure the SQL Server database.

Configuring TCP/IP properties

1.     ‍Select Start > Microsoft SQL Server 2019 > SQL Server 2019 Configuration Manager.

The SQL Server Configuration Manager opens.

2.     From the navigation tree, select SQL Server Network Configuration > Protocols for MSSQLSERVER, as shown in Figure 52.

Figure 52 SQL Server Configuration Manager

 

3.     Right-click TCP/IP and select Properties from the shortcut menu.

The TCP/IP Properties dialog box opens, as shown in Figure 53.

Figure 53 TCP/IP Properties dialog box

 

4.     On the Protocol tab, make sure Yes is selected for Listen All.

5.     Click the IP Addresses tab, select Yes for the Enabled option of each IP address, and set TCP Port to 1433, as shown in Figure 54.

Figure 54 IP Addresses tab

 

6.     Click OK.

The system displays a message that indicates the database service must be restarted to validate the configuration, as shown in Figure 55.

Figure 55 Prompt message

 

7.     Click OK.

8.     Restart the SQL Server service. For more information, see "Restarting the SQL Server service."

NOTE: ·     When Yes is selected for Listen All on the Protocol tab, the SQL Server automatically updates IP address settings after an IP address is changed. If you selected No, you must manually update the IP addresses. ·     You can enable the Named Pipes property in the same way. ·     In distributed deployment, make sure you configure all database servers to use the same listening port.

 

Modifying the maximum server memory for the SQL Server

To ensure the optimum performance, the SQL Server is preemptive and uses a default maximum server memory of 2147483647 MB. When IMC and the SQL Server are installed on the same server, you must reduce the maximum server memory for the SQL Server. As a best practice, set the maximum server memory to half the server's physical memory.

To modify the maximum server memory for the SQL Server:

1.     ‍Select Start > Microsoft SQL Server Tools 18 > Microsoft SQL Server Management Studio 18.

2.     In the Connect to Server dialog box, configure the following parameters, as shown in Figure 56:

a.     ‍Select SQL Server Authentication for the Authentication field.

b.     Enter sa in the Login field.

c.     Enter the password in the Password field.

Figure 56 Database login dialog box

 

3.     Click Connect.

4.     Right-click the server name and select Properties from the shortcut menu.

The Server Properties page opens, as shown in Figure 57.

Figure 57 Server Properties page

 

5.     Select Memory in the navigation tree, set the maximum server memory and click OK.

Figure 58 Setting memory options for the SQL Server

 

6.     Restart the operating system to validate the modification.

Starting the SQL Server Browser service

To enable IMC to connect to a named instance of SQL Server 2019, you must start the SQL Server Browser service after the SQL Server installation is complete.

If you set Startup Type for the SQL Server Browser service to Automatic during the SQL Server installation process, you do not need to start the SQL Server Browser service after the installation is complete.

To start the SQL Server Browser service:

1.     ‍Select Start > Microsoft SQL Server 2019 > SQL Server 2019 Configuration Manager.

2.     Select SQL Server Services from the navigation tree, right-click SQL Server Browser on the main pane, and then select Properties from the shortcut menu.

Figure 59 Launching the SQL Server Browser Properties dialog box

 

3.     Click the Service tab and then select Automatic for Start Mode.

Figure 60 Setting the service start mode to Automatic

 

4.     Click OK.

The dialog box closes.

5.     Right-click SQL Server Browser, and then select Start from the shortcut menu.

Figure 61 Starting the SQL Server Browser service

 

Changing the SQL Server service startup account

When you specify a superuser for IMC to use a remote SQL Server database, that user must have write permissions to all the disks on the database server. To ensure these user capabilities, you must configure the SQL Server service to start up using the built-in local system account.

To configure the SQL Server service to start up using the built-in local system account:

1.     ‍Select Start > Microsoft SQL Server 2019 > SQL Server 2019 Configuration Manager.

2.     From the navigation tree, select SQL Server Services.

The main pane displays the services installed by SQL Server.

3.     Right-click SQL Server (MSSQLSERVER), and then select Properties from the shortcut menu.

4.     Click the Log On tab.

Figure 62 Log On tab

 

5.     Make sure Local System is selected for the Built-in account list.

6.     Click OK.

7.     Restart the SQL Server service to validate the configuration.

Restarting the SQL Server service

1.     ‍Select Start > Microsoft SQL Server 2019 > SQL Server 2019 Configuration Manager.

2.     From the navigation tree, select SQL Server Services.

3.     Right-click SQL Server (MSSQLSERVER) on the main pane.

4.     Click the Restart service icon  on the toolbar, as shown in Figure 63.

Figure 63 Restarting the SQL Server service

 

Creating a superuser

The SQL Server database has a default superuser named sa. To specify another user for database access during IMC installation, first create a login user and grant administrator privilege to the user on the SQL Server.

To create a superuser:

1.     ‍Select Start > Microsoft SQL Server Tools 18 > Microsoft SQL Server Management Studio 18.

The database login dialog box opens, as shown in Figure 64.

Figure 64 Login dialog box

 

2.     Select SQL Server Authentication for Authentication, select a login username, enter the password, and then click Connect.

The Microsoft SQL Server Management Studio page opens, as shown in Figure 65.

Figure 65 Microsoft SQL Server Management Studio page

 

3.     Expand the Security node in the navigation tree, right-click Logins, and select New Login from the shortcut menu.

The Login - New page opens, as shown in Figure 66.

Figure 66 Adding a login user

 

4.     On the General page, enter the login name, click SQL Server authentication, enter the password, and then clear User must change password at next login. This example uses sqltest as the login name.

For IMC to correctly identify the password, make sure the password does not contain any of the following characters:

¡     Left angle racket (<)

¡     Right angle bracket (>)

¡     Vertical bar (|)

¡     Tab (\t)

5.     From the navigation tree, select Server Roles.

Figure 67 Setting server roles

 

6.     Select public and sysadmin and click OK.

The user is granted database administrator privileges and is displayed under the Security > Logins node in the navigation tree of Microsoft SQL Server Management Studio, as shown in Figure 68.

Figure 68 Viewing the new user

 

Uninstalling SQL Server 2019

1.     ‍Select Start > Control Panel > Uninstall or Change a program > Uninstall/Change.

2.     Select Microsoft SQL Server 2019 (64-bit), and then click Uninstall.

3.     Follow the same procedure to uninstall other programs shown in Figure 69.

Figure 69 Uninstalling SQL Server 2019

 

FAQ

Does changing the computer name affect the database? How do I restore the database?

Changing the name of the computer running the SQL Server might cause database operations to fail.

Perform the following steps to update the computer name saved in the database. In this example, the old computer name is SERVER_1, and the new computer name is SERVER_2.

1.     ‍Open the CMD window and execute the following scripts (the login username is sa, and the password is iMCpass):

osql -Usa -PiMCpass

select @@SERVERNAME

go

The old computer name SERVER_1 is displayed in the interface.

2.     Execute the following commands to modify the computer name saved in the database:

sp_dropserver @server=‘SERVER_1’, @droplogins=NULL

go

sp_addserver @server=‘SERVER_2’, @local='local', @duplicate_ok= 'duplicate_OK'

go

exit

The old computer name SERVER_1 is deleted, and the new computer name SERVER_2 is added.

3.     Restart the SQL Server service in the Windows Service Manager to restore the database.

During IMC installation, the following message is displayed: MS SQLServer is not Installed Correctly, MSSOLSERVER Service Does not Exist. How do I resolve the issue?

The MSSQLSERVER string is the default instance name of the Microsoft SQL Server. This message indicates that you have selected the default instance, but the instance does not exist. If you do not select the default instance, but you specify the instance name ABC, MSSQL$ABC is displayed.

To resolve the issue, check the default instance name in the SQL Server Configuration Manager, and specify the correct instance name during IMC installation.

During IMC installation, the following message is displayed: Database Service MSSQLSERVER Is not Configured to Be Started with Local System. How do I resolve the issue?

To create the database file for IMC, the MSSQLSERVER service must start with the local system and must have write privileges to any local disk. Otherwise, IMC cannot be installed.

For the configuration procedure, see "Changing the SQL Server service startup account."

During IMC installation, the following message is displayed: The ADO 1.5 Component Is not Found in Current System. How do I resolve the issue?

IMC uses ADO 1.5 to connect the database. ADO 1.5 is provided by the operating system.

This message indicates that ADO 1.5 is corrupted. To resolve the issue, reinstall ADO on the host.

During IMC installation, the following message is displayed: Provider Cannot Be Found. How do I resolve the issue?

This message indicates that MDAC is not installed on the server, or that the MDAC installation is corrupted. MDAC corruption typically occurs when application programs attempt to install a partial version of MDAC.

To resolve the issue, download the installation program mdac_typ.exe from the Microsoft website, and then reinstall MDAC. If the MDAC installation fails, perform the following steps:

1.     ‍In Windows Explorer, open the C:\WINDOWS\inf folder. (This folder might be hidden.)

2.     Right-click the mdac.inf file and select Install.

You can select files from the Service Pack CD or the current operating system.

¡     To select files from the Service Pack CD, locate the i386 directory on the CD drive. For example, if the CD drive is D, select the directory D:\i386.

¡     To select files from the current operating system, click Browse, select a file, and click Retry.

The following files must be located during installation:

-     File name: adcjavas.inc

Location: C:\Program Files\Common Files\System\msadc

-     File name: adojavas.inc

Location: C:\Program Files\Common Files\System\ado

-     File name: msdadc.dll

Location: C:\Program Files\Common Files\System\ole db

-     File name: dao360.dll

Location: C:\Program Files\Common Files\Microsoft shared\dao

-     File name: handler.reg

Location: C:\Program Files\Common Files\System\msadc

-     File name: oledbjvs.inc

Location: C:\Program Files\Common Files\System\ole db

-     File name: MDACRdMe.htm

Location: If you cannot locate this file, change the name of the file MDACReadme.htm to MDACRdMe.htm.

3.     When the installation is complete, reboot the operating system.

NOTE: The MDAC installation is successful if no error message is displayed.

 

4.     If the problem persists, use the MDAC Component Checker to identify MDAC installation problems:

a.     ‍Download the MDAC Component Checker cc_pkg.exe from the Microsoft website.

b.     Decompress the file to the C:\ComponentChecker directory.

c.     In the Component Checker dialog box, select the first option, and then click OK

Figure 70 Component Checker dialog box

 

After performing the analysis, mismatch information is displayed under File Details. This information indicates potential problems with the MDAC installation.

Figure 71 Mismatch information under File Details

 

d.     Click MISMATCH and view the files in the main pane. These file versions are different from the MDAC version. The Mismatch Field column displays expected file versions. The File Version column displays actual file versions.

5.     If the version mismatch information cannot be resolved through MDAC installation, copy files to the corresponding directories.

a.     ‍Locate the mdacxpak.cab file from the decompressed file mdac_typ.exe. Use WinZip to decompress the mdacxpak.cab file, which contains most of the important MDAC files.

b.     Copy the decompressed files to the corresponding paths displayed in MISMATCH.

c.     Reboot the operating system.

6.     If you still cannot resolve the issue, reinstall the operating system and databases, or contact Hewlett Packard Enterprise Support.

During IMC installation, the following message is displayed: "Failed to run bcp.exe, Database tools not installed or Windows not restarted" after MS SQL Server installed. How do I resolve the issue?

IMC requires using the bcp.exe tool to access a remote database server. Choose one of the following methods to resolve the issue:

·     Install the client tool:

Install the client tool on the SQL Server client, as shown in Figure 72. Restart Windows for the client software bcp.exe to take effect after the installation.

Figure 72 Feature Selection page

 

·     Install ODBC driver and MS SQL Cmd Ln Utils on the SQL Server client server.

·     Copy the OSQL tool on the SQL Server to relevant path on the SQL Client server:

¡     C:\Program Files\Microsoft SQL Server\150\Tools\Binn\OSQL.exe

¡     C:\Program Files\Microsoft SQL Server\150\Tools\Binn\Resources\1033\osql.rll

After installing the tools, you must restart the Windows operating system.

How do I update database passwords for IMC?

After the database password of an IMC component is changed using the database management tool, execute pwdmgr.bat to update the password in the file server-addr.xml on the IMC server. The file is located in directory \common\conf in the IMC installation path. It stores database passwords of all IMC components in ciphertext.

The following example uses 192.168.20.107 as the IP address of the database. The dbpassword string represents the new database password of the imc_config user. The config_db string represents the database name. The database IP address and name can be retrieved from the file server-addr.xml.

Figure 73 Updating database passwords for IMC

 

If IMC is deployed in distributed mode, you must update the database password on every IMC server.

Why can't I install SQL Server on a Microsoft Gold Standard server?

To install SQL Server on a Microsoft Gold Standard server, make sure you are a system user with the proper privileges.

Table 1 User privileges

Local policy object display name	User privilege
Backup files and directories	SeBackupPrivilege
Debug programs	SeDebugPrivilege
Manage auditing and security log	SeSecurityPrivilege