H3C HDM System Log Messages Reference-6W103

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H3C HDM

System Log Messages Reference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copyright © 2022 New H3C Technologies Co., Ltd. All rights reserved.

No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of New H3C Technologies Co., Ltd.

Except for the trademarks of New H3C Technologies Co., Ltd., any trademarks that may be mentioned in this document are the property of their respective owners.

The information in this document is subject to change without notice.


Contents

Introduction· 1

Obtaining system log messages· 1

System log severity level 1

Using this document 1

Applicable products· 2

Event log messages· 1

Temperature· 1

Dropped below the lower minor threshold· 1

Dropped below the lower major threshold· 1

Dropped below the lower critical threshold· 2

Exceeded the upper minor threshold· 2

Exceeded the upper major threshold· 3

Exceeded the upper critical threshold· 3

Voltage· 4

State Asserted· 4

Dropped below the lower major threshold· 4

Exceeded the upper major threshold· 5

Current 5

State Asserted· 5

Exceeded the upper minor threshold· 6

Exceeded the upper major threshold· 6

Exceeded the upper critical threshold· 7

Fan· 7

Transition to Running· 7

Fully Redundant 8

Non-redundant:Sufficient Resources from Redundant 8

Transition to Off Line· 8

Non-redundant:Insufficient Resources· 9

Transition to Degraded· 9

Install Error 9

Physical security· 10

General Chassis Intrusion· 10

LAN Leash Lost 10

Processor 11

IERR· 11

State Asserted· 12

CPU Critical Temperature· 12

Thermal Trip· 13

FRB1/BIST failure· 13

Processor Presence detected· 14

Processor Automatically Throttled· 14

Machine Check Exception· 15

triggered an uncorrectable error 15

Machine Check Error 16

Machine Check Error---CPU core errors· 16

triggered a correctable error 17

Correctable Machine Check Error 17

Correctable Machine Check Error---CPU UPI errors· 18

Correctable Machine Check Error---IOH UPI errors· 18

Correctable Machine Check Error---IOH core errors· 19

Correctable Machine Check Error---Intel VT-d errors· 19

Correctable Machine Check Error---CPU core errors· 20

Correctable Machine Check Error---Cbo error 20

Configuration Error---System is operating in KTI Link Slow Speed Mode· 21

Power supply· 21

Presence detected· 21

Redundancy Lost 22

Power Supply Failure detected· 22

Power Supply Predictive Failure---PSU Self Check Failed· 22

Power Supply Predictive Failure· 23

Power Supply input lost (AC/DC) 23

Power Supply input lost or out-of-range· 24

Power Supply input out-of-range - but present 24

Configuration error ---Vendor mismatch· 24

Configuration error---Power supply rating mismatch· 25

Exceeded the upper minor threshold· 25

Power Supply Inactive/standby state· 26

Power limit is exceeded over correction time limit 26

Power limit is exceeded over correction time limit 26

Memory· 27

Correctable ECC or other correctable memory error 27

CPU triggered a correctable error 27

Uncorrectable ECC or other uncorrectable memory error 28

triggered an uncorrectable error 28

Parity· 29

Parity---Memory Training Faulty Part Tracking Uncorrectable Error 29

Parity---Memory Receive Enable Training Error 30

Parity---Memory Write Leveling Training Error 30

Parity---Memory Write DqDqs Training Error 31

Parity---Memory Sense Amp Training Error 31

Parity---Warning Command Clock Training Error 32

Parity---An uncorrectable error occurs during the memory test phase· 32

Parity---Memory Training Error 33

Parity---The number of correctable memory errors reached the error logging threshold· 33

Parity---An error occurred on the DIMM slot 34

Parity---CMD eye width is too small 34

Parity---The command is not in the FNv table· 35

Parity---CTL is not consistent with clock in timing, and the channel is isolated· 35

Parity---Memory write flyby failed· 36

Parity---Timing error occurred during signal line adjustment for memory write leveling training· 36

Parity---Memory read DqDqs training failed· 37

Parity---Memory receive enable training failed· 37

Parity---Memory write leveling training failed· 38

Parity---Memory write DqDqs training failed· 38

Parity---An error occurs during memory test, and the rank is disabled· 39

Parity---Failed to find the RxVref for data eye training· 39

Parity---LRDIMM RCVEN training failed· 40

Parity---RCVEN CYCLE training failed· 40

Parity---Read delay training failed· 41

Parity---Memory write leveling training failed· 41

Parity---Coarse write leveling training failed· 42

Parity---Write delay training failed· 42

Parity---QxCA_CLK_NO_EYE training failed· 43

Parity---mapped out because failed critical mask test at cold boot 43

Parity---Invalid SPD contents· 44

Memory Device Disabled· 44

Memory Device Disabled---the DIMM is disabled· 45

Memory Device Disabled---the rank is disabled· 45

Memory Device Disabled---Pmem Media disabled· 46

Correctable ECC or other memory error limit reached· 46

Presence detected· 47

Configuration error---RDIMMs are installed on the server that supports only UDIMMs· 47

Configuration error---UDIMMs are installed on the server that supports only RDIMMs· 48

Configuration error---SODIMMs are installed on the server that supports only RDIMMs· 48

Configuration error---The number of ranks per channel can be only 1, 2, or 4· 49

Configuration error---Columns, rows, or banks of the DIMM cannot meet the JEDEC standards, and LRDIMMs are not supported· 49

Configuration error---The number of ranks in the channel exceeds 8· 50

Configuration error---Support for ECC on the DIMMs is not consistent with support for ECC on the server 50

Configuration error---The voltage for a DDR4 DIMM must be 12V, and the voltage for a DDR5 DIMM must be 11V  51

Configuration error---The CPU is not compatible with 3DS DIMMs· 51

Configuration error---NVDIMMs with stepping lower than 0x10 are not supported· 52

Configuration error---The CPU is not compatible with 16-GB single-rank DIMMs· 52

Configuration error---The CPU is not compatible with the DIMMs· 53

Configuration error---The frequency of the DIMM is not supported on the server 53

Configuration error---NVDIMMs are not compatible with the CPU· 54

Configuration error---DCPMMs are not supported· 54

Configuration error---Memory LockStep Disable Error 55

Configuration error---Memory Mirror Disable Error 55

Configuration error---Failed to enable the full mirror mode· 56

Configuration error---The memory interleaving configuration cannot meet the requirements of the server 56

Configuration error---The memory interleaving configuration cannot meet the requirements of the server 57

Configuration error---Failed to enable the rank sparing mode The memory RAS mode has degraded to independent 57

Configuration error---Memory Rank Sparing Error 58

Configuration error---Failed to enable patrol scrubbing· 58

Configuration error---The number of ranks in the black slot is greater than that in the white slot, or the DIMM is installed in the black slot with the white slot empty· 59

Configuration error---DIMM population error Two DDR-T memory modules cannot be installed in a channel 59

Configuration error---The DDR-T memory module is installed in the white slot 60

Configuration error---2LM IMC memory Mismatch· 60

Configuration error---ODT configuration errorThe channel is isolated· 61

Configuration error---Failed to enable ADDDC· 61

Configuration error---Failed to enable SDDC· 61

Configuration error---DCPMM firmware version not supported· 62

Configuration error---DCPMM firmware version not supported· 62

Configuration error---NVMCTRL_MEDIA_NOTREADY· 63

Configuration error---The DDR-T memory modules of the unexpected model are installed· 63

Configuration error---Failed to set the VDD voltage of the DIMM·· 64

Configuration error---Too many RIR rules· 64

Configuration error---The DIMMs for the CPU exceeded the limit 65

Drive slot 65

Drive Presence· 65

Drive Fault 66

Predictive Failure· 67

Consistency Check / Parity Check in progress. System Source Monitor: Hard Disk usage exceeds the threshold  68

Consistency Check / Parity Check in progress. System Source Monitor: Relieve resource alarm about Hard Disk Usage  69

In Critical Array· 70

In Failed Array· 71

Rebuild/Remap in progress· 71

The disk triggered a media error 72

The disk triggered an uncorrectable error 72

The disk is missing· 72

System firmware Progress· 73

System Firmware Error (POST Error)---CPU matching failure· 73

System Firmware Error (POST Error)---Firmware (BIOS) ROM corruption detected· 73

System Firmware Error (POST Error)---Load microcode failed· 74

System Firmware Error (POST Error)---No system memory or invalid memory configuration· 74

System firmware error (POST error)---Firmware (BIOS) ROM corruption detected:Image is unsigned or Certificate is invalid· 75

System firmware error (POST error)---Firmware (BIOS) ROM corruption detected:Image Certificate not found in Authorized database(db) 75

System firmware error (POST error)---Firmware (BIOS) ROM corruption detected:Image Certificate is found in Forbidden database(dbx) 76

System Firmware Error (POST Error)---Memory Population Rule Error 76

System firmware error (POST error)---DIMM installation or compatibility error occurred· 77

System firmware error (POST error)---No Memory Usable· 77

System firmware error (POST error)---No DDR Memory Error 78

System firmware error (POST error)---DIMM Compatible Error(LRDIMM and RDIMM are installed) 78

System Firmware Error (POST Error)---No DIMMs present 79

System Firmware Error (POST Error)---No DDR memory in the system·· 79

System Firmware Error (POST Error)---No DIMM is available for memory-mapping operation· 80

System Firmware Error (POST Error)---Different DIMM types detected· 80

System Firmware Error (POST Error)---DIMM population error 81

System Firmware Error (POST Error)---A maximum of two quad-rank DIMMs can be populated per channel 81

System Firmware Error (POST Error)---The third DIMM slot with green release tabs does not support UDIMMs or SODIMMs· 82

System Firmware Error (POST Error)---DIMM voltage error 82

System Firmware Error (POST Error)---DDR3 and DDR4 DIMMs cannot be mixed· 83

System Firmware Error (POST Error)---256-byte and 512-byte SPD devices cannot be mixed· 83

System Firmware Error (POST Error)---3DS and non-3DS LRDIMMs cannot be mixed· 84

System Firmware Error (POST Error)---DDR-T memory modules and UDIMMs cannot be mixed· 84

System Firmware Error (POST Error)---Memory Unrecognized Initialization Error 85

System Firmware Hang---Unspecified· 85

System firmware hang-----No DDR Memory Error 86

System firmware hang---DIMM Compatible Error(LRDIMM and RDIMM are installed) 86

System firmware hang---Memory Unrecognized Initialization Error 87

System Firmware Progress---Current Memory Ras Mode· 87

System Firmware Error (POST Error)--- Memory population enforcement mismatch, Please check the DIMM symmetry on the socket 87

System Firmware Error (POST Error)---No DIMMs installed for CPU· 88

Event Logging Disabled· 88

Log Area Reset/Cleared· 88

SEL Full 89

SEL Almost Full 89

Watchdog1· 89

BIOS Watchdog Reset 89

OS Watchdog NMI/Diagnostic Interrupt 90

OS Watchdog pre-timeout Interrupt-non-NMI 90

System Event 91

Timestamp Clock Synch---event is $1 of pair---SEL Timestamp Clock updated· 91

Timestamp clock synch---BMC Time SYNC succeed· 91

Critical Interrupt 92

PCI: PCIE Hot Plug PCIe Pull Out 92

PCI: PCIE Hot Plug PCIe Insert 92

Bus Uncorrectable Error 93

Bus Fatal Error 94

Button/Switch· 94

Power Button pressed---Physical button---Button pressed· 94

Power Button pressed---Physical button---Button released· 95

Power Button pressed---Virtual button---Power cycle command· 95

Power Button pressed---Virtual button---Power off command· 95

Power Button pressed---Virtual button---Power on command· 96

Power Button pressed---Virtual button---Soft off command· 96

Reset Button pressed---Virtual button---Reset command· 96

FRU service request button---Physical button---Uid button pressed· 97

Module/Board· 97

Transition to Critical from less severe· 97

Transition to Non-recoverable from less severe· 97

Transition to Non-Recoverable from less severe· 98

Monitor---Board found PSU output can't be enabled· 98

Add-in Card· 99

Transition to OK· 99

Transition to Critical from less severe· 99

Chassis· 100

Transition to OK· 100

State asserted· 100

Transition to Critical from less severe· 100

Transition to Non-recoverable from less severe· 101

System Boot/Restart Initiated· 101

Initiated by power up· 101

Initiated by hard reset 102

Initiated by warm reset 102

System restart---due to fan error:power off 103

System Restart 103

System Restart---due to fan error:power reset 104

System Restart---due to fan error:power cycle· 104

Boot Error 105

No bootable media· 105

OS_BOOT· 105

C: boot completed· 105

PXE boot completed· 105

OS Stop/Shutdown· 106

Run-time Critical Stop· 106

OS Graceful Stop· 106

OS Graceful Shutdown· 106

Slot/Connector 107

Device disabled: PCIe module information not obtained· 107

triggered an uncorrectable error 107

triggered a correctable error 108

Slot/Connector Device installed/attached· 108

Transition to on line· 108

Transition to off line· 109

System ACPI Power State· 109

S0/G0 "working" 109

S5/G2 "soft-off" 109

LPC Reset occurred· 110

Watchdog2· 111

Watchdog overflowAction:Timer expired· 111

Watchdog overflowAction:Hard Reset 112

Watchdog overflowAction:Power Down· 113

Watchdog overflowAction:Power Cycle· 114

Watchdog overflowAction:Timer interrupt 115

Management subsystem health· 116

Management controller off-line· 116

Management controller off-line---BMC reset 116

Management controller off-line---HDM cold reboot 117

Management controller off-line---BMC WDT timeout event happened· 117

Management controller off-line---BMC service restart 118

Management controller unavailable· 118

Management controller unavailable---Adapter RAID-P460-B4 is in a fault condition· 118

Sensor access degraded or unavailable--- Adapter RAID-P460-B4 has  no response for 2 minutes· 119

Sensor failure---Adapter RAID-P460-B4 has no response for 4 minutes· 119

Battery· 120

Battery low (predictive failure) 120

Battery failed· 120

Battery presence detected· 121

ME status· 121

Management controller unavailable· 121

OEM Record· 122

System Source Monitor:Mem usage exceeds the threshold· 122

System Source Monitor: Relieve resource alarm about Mem Usage· 122

System Source Monitor:Cpu usage exceeds the threshold· 123

System Source Monitor: Relieve resource alarm about Cpu Usage· 123

Memory is not certified· 124

Numbering CPUs· 124

 


Introduction

This document describes HDM log messages generated to notify the occurance and removal of system exceptions detected by sensors in the server. You can use this document to obtain message details and recommended actions for server maintenance.

Obtaining system log messages

You can obtain system log messages through the following methods:

·     HDM Web interface—Access the HDM Web interface and click Remote O&M > Log > Log Download. On the Log Download tab, select to download the entire log or log entries for a period.

·     Alert emails—Complete alert email settings to obtain log messages.

·     Third-party platform—Complete SNMP settings to connect HDM to a third-party management platform, and obtain log messages from the platform.

·     Redfish event subscription—If a remote subscription server is configured, Redfish uploads received log messages to the remote subscription server.

·     IPMI commands—Use IPMItool commands to access the IPMI interface for HDM and enter commands to obtain event log messages.

System log severity level

Table 1 System log message severity levels

Severity

Description

Critical

The target module might be powered off or the system might become unavailable. Actions must be taken immediately.

Major

The system or service modules, including computing, storage, communication, and data security, might fail to operate correctly and service interruption might occur.

Minor

Actions must be taken to prevent failure escalation, if necessary.

Info

Informational message. For example, a normal state change happened or an alarm is removed. No action is required.

 

Using this document

This document explains messages in tables. Table 2 describes information provided in these tables.

Table 2 Message explanation table contents

Item

Description

Example

Event code

A hexadecimal code that uniquely represents a log message.

The parity of the last character in the event code represents the alarm type:

·     Even—An alarm was generated.

·     Odd—An alarm was removed.

0x02900002

Message text

Presents the message description. The same message description might be reported by different types of sensors.

Exceeded the upper major threshold.---Current reading:$1---Threshold reading:$2

Variable fields

Briefly describes the variable fields in the order that they appear in the message text.

The variable fields are numbered in the "$Number" form to help you identify their location in the message text.

·     $1: Current reading of the voltage sensor.

·     $2: Major overvoltage threshold of the voltage sensor.

Severity level

Provides the severity level of the message.

Major

Example

Log example.

Exceeded the upper major threshold.---Current reading:2.58---Threshold reading:2.56

Explanation

Explains the message, including the event or error cause.

The total input voltage exceeds the major overvoltage alarm threshold. To locate the alarm triggering component, see the sensor name on the Event Log page from the HDM Web interface.

Recommended action

Provides recommended actions. If the issue persists after the recommended actions have been taken, contact the technical support.

1.     Verify that the external power supply is operating correctly.

2.     Access the HDM Web interface and verify that the power supply is operating correctly.

3.     If the issue persists, contact Technical Support.

 

Applicable products

This document is available for the following product models:

·     H3C UniServer R4300 G5

·     H3C UniServer R4330 G5

·     H3C UniServer R4700 G5

·     H3C UniServer R4900 G5

·     H3C UniServer R4930 G5

·     H3C UniServer R4950 G5

·     H3C UniServer R5300 G5

·     H3C UniServer R5500 G5

·     H3C UniServer R6900 G5

·     H3C UniServer B5700 G5

·     H3C UniServer R2700 G3

·     H3C UniServer R2900 G3

·     H3C UniServer R4100 G3

·     H3C UniServer R4300 G3

·     H3C UniServer R4400 G3

·     H3C UniServer R4700 G3

·     H3C UniServer R4900 G3

·     H3C UniServer R4950 G3

·     H3C UniServer R5300 G3

·     H3C UniServer R6700 G3

·     H3C UniServer R6900 G3

·     H3C UniServer R8900 G3

·     H3C UniServer B5700 G3

·     H3C UniServer B5800 G3

·     H3C UniServer B7800 G3

·     H3C UniServer E3200 G3


Event log messages

This section contains event log messages.

Temperature

Dropped below the lower minor threshold

Event code

0x01000002

Message text

Dropped below the lower minor threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current reading of the temperature sensor.

$2: Value of the lower minor temperature alarm threshold.

Severity level

Minor

Example

Dropped below the lower minor threshold.---Current reading:2---Threshold reading:10

Explanation

The current temperature detected by a temperature sensor dropped below the lower minor temperature alarm threshold.

Recommended action

1.     Verify that the temperature of the equipment room is as required.

2.     Log in to HDM, access the Fans page, and verify if the fan speed is too high. If yes, adjust the fan speed mode or fan speed level.

3.     If the issue persists, contact Technical Support.

 

Dropped below the lower major threshold

Event code

0x01200002

Message text

Dropped below the lower major threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current reading of the temperature sensor.

$2: Value of the lower major temperature alarm threshold.

Severity level

Major

Example

Dropped below the lower major threshold.---Current reading:2---Threshold reading:5

Explanation

The current temperature detected by a temperature sensor dropped below the lower major temperature alarm threshold.

Recommended action

1.     Verify that the temperature of the equipment room is as required.

2.     Log in to HDM, access the Fans page, and verify if the fan speed is too high. If yes, adjust the fan speed mode or fan speed level.

3.     If the issue persists, contact Technical Support.

 

Dropped below the lower critical threshold

Event code

0x01400002

Message text

Dropped below the lower critical threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current reading of the temperature sensor.

$2: Value of the lower critical temperature alarm threshold.

Severity level

Critical

Example

Dropped below the lower critical threshold.---Current reading:2---Threshold reading:3

Explanation

The current temperature detected by a temperature sensor dropped below the lower critical temperature alarm threshold.

Recommended action

1.     Verify that the temperature of the equipment room is as required.

2.     Log in to HDM, access the Fans page, and verify if the fan speed is too high. If yes, adjust the fan speed mode or fan speed level.

3.     If the issue persists, contact Technical Support.

 

Exceeded the upper minor threshold

Event code

0x01700002

Message text

Exceeded the upper minor threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current reading of the temperature sensor.

$2: Value of the minor overtemperature alarm threshold.

Severity level

Minor

Example

Exceeded the upper minor threshold.---Current reading:100---Threshold reading:80

Explanation

The current temperature detected by a temperature sensor exceeded the minor overtemperature alarm threshold.

Recommended action

1.     Verify that the temperature of the equipment room is as required.

2.     Verify that the server's air inlet and outlet are not blocked.

3.     Log in to HDM, access the Fans page, and verify that all the fans are operating correctly, and the fan speed is not too low. If the fan speed is low, adjust the fan speed mode or fan speed level.

4.     If the issue persists, contact Technical Support.

 

Exceeded the upper major threshold

Event code

0x01900002

Message text

Exceeded the upper major threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current reading of the temperature sensor.

$2: Value of the major overtemperature alarm threshold.

Severity level

Major

Example

Exceeded the upper major threshold.---Current reading:100---Threshold reading:85

Explanation

The current temperature detected by a temperature sensor exceeded the major overtemperature alarm threshold.

Recommended action

1.     Verify that the temperature of the equipment room is as required.

2.     Verify that the server's air inlet and outlet are not blocked.

3.     Log in to HDM, access the Fans page, and verify that all the fans are operating correctly, and the fan speed is not too low. If the fan speed is low, adjust the fan speed mode or fan speed level.

4.     If the issue persists, contact Technical Support.

 

Exceeded the upper critical threshold

Event code

0x01b00002

Message text

Exceeded the upper critical threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current reading of the temperature sensor.

$2: Value of the critical overtemperature alarm threshold.

Severity level

Critical

Example

Exceeded the upper critical threshold.---Current reading:100---Threshold reading:90

Explanation

The current temperature detected by a temperature sensor exceeded the critical overtemperature alarm threshold.

Recommended action

1.     Verify that the temperature of the equipment room is as required.

2.     Verify that the server's air inlet and outlet are not blocked.

3.     Log in to HDM, access the Fans page, and verify that all the fans are operating correctly, and the fan speed is not too low. If the fan speed is low, adjust the fan speed mode or fan speed level.

4.     If the issue persists, contact Technical Support.

 

Voltage

State Asserted

Event code

0x02100006

Message text

State Asserted

Variable fields

N/A

Severity level

Major

Example

State Asserted

Explanation

Overvoltage was detected on the system board. To locate the alarm triggering component, see the sensor name on the Event Log page from the HDM Web interface.

Recommended action

1.     Power off and then restart the server.

2.     If the issue persists, contact Technical Support.

 

Dropped below the lower major threshold

Event code

0x02200002

Message text

Dropped below the lower major threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current value of the total input voltage.

$2: Lower major voltage alarm threshold.

Severity level

Major

Example

Dropped below the lower major threshold.---Current reading:2.58---Threshold reading:2.60

Explanation

The total input voltage dropped below the lower major voltage alarm threshold. To locate the alarm triggering component, see the sensor name on the Event Log page from the HDM Web interface.

Recommended action

1.     Verify that the external power supply is operating correctly.

2.     Log in to HDM and verify that the power supply is operating correctly.

3.     Power off and then restart the server.

4.     If the issue persists, contact Technical Support.

 

Exceeded the upper major threshold

Event code

0x02900002

Message text

Exceeded the upper major threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current value of the total input voltage.

$2: Upper major voltage alarm threshold.

Severity level

Major

Example

Exceeded the upper major threshold.---Current reading:2.58---Threshold reading:2.56

Explanation

The total input voltage exceeded the upper major voltage alarm threshold. To locate the alarm triggering component, see the sensor name on the Event Log page from the Web interface.

Recommended action

1.     Verify that the external power supply is operating correctly.

2.     Log in to HDM and verify that the power supply is operating correctly.

3.     Power off and then restart the server.

4.     If the issue persists, contact Technical Support.

 

Current

State Asserted

Event code

0x03100006

Message text

State Asserted

Variable fields

N/A

Severity level

Critical

Example

State Asserted

Explanation

Overcurrent was detected for a component on the system board.

Recommended action

1.     Log in to HDM, access the Logs page, and verify that no alarm is present for the power supply or system board.

2.     Verify that power can be supplied to the server correctly and the voltage is within the normal range.

3.     If the issue persists, contact Technical Support.

 

Exceeded the upper minor threshold

Event code

0x03700002

Message text

Exceeded the upper minor threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Real-time current value.

$2: Value for the minor current alarm threshold.

Severity level

Minor

Example

Exceeded the upper minor threshold.---Current reading:20---Threshold reading:18

Explanation

The current value for a component on the system board exceeded the minor current alarm threshold.

Recommended action

1.     Verify that the threshold has a reasonable value.

2.     Verify that the system is not overloaded according to the server rated power.

3.     If the issue persists, contact Technical Support.

 

Exceeded the upper major threshold

Event code

0x03900002

Message text

Exceeded the upper major threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Real-time current value.

$2: Value for the major current alarm threshold.

Severity level

Major

Example

Exceeded the upper major threshold.---Current reading:25---Threshold reading:22

Explanation

The current value for a component on the system board exceeded the major current alarm threshold.

Recommended action

1.     Verify that the threshold has a reasonable value.

2.     Verify that the system is not overloaded according to the server rated power.

3.     If the issue persists, contact Technical Support.

 

Exceeded the upper critical threshold

Event code

0x03b00002

Message text

Exceeded the upper critical threshold.---Current reading:$1---Threshold reading:$2

Variable fields

$1: Real-time current value.

$2: Value for the critical current alarm threshold.

Severity level

Critical

Example

Exceeded the upper critical threshold.---Current reading:30---Threshold reading:25

Explanation

The current value for a component on the system board exceeded the critical current alarm threshold.

Recommended action

1.     Verify that the threshold has a reasonable value.

2.     Verify that the system is not overloaded according to the server rated power.

3.     If the issue persists, contact Technical Support.

 

Fan

Transition to Running

Event code

0x04000015

Message text

Transition to Running.

Variable fields

N/A

Severity level

Info

Example

Transition to Running

Explanation

The fan presence state was removed, indicating the fan state changes from present to absent.

Recommended action

1.     Verify that the fan is present.

2.     Re-install the fan.

3.     If the issue persists, contact Technical Support.

 

Fully Redundant

Event code

0x04000017

Message text

Fully Redundant.

Variable fields

N/A

Severity level

Major

Example

Fully Redundant

Explanation

A fan redundancy error is present because a fan is absent, or a fan was removed or failed.

Recommended action

1.     Re-install the removed fans.

2.     Remove and re-install the fans, and make sure the fans are in good contact.

3.     If a fan status sensor reports an error, replace the faulty fan.

4.     If the issue persists, contact Technical Support.

 

Non-redundant:Sufficient Resources from Redundant

Event code

0x04300016

Message text

Non-redundant:Sufficient Resources from Redundant

Variable fields

N/A

Severity level

Major

Example

Non-redundant:Sufficient Resources from Redundant

Explanation

The fans were faulty or absent and the operating fans can meet the heat dissipation requirements.

Recommended action

1.     Re-install the removed fans.

2.     Remove and re-install the fans, and make sure the fans are in good contact.

3.     If a fan status sensor reports an error, replace the faulty fan.

4.     If the issue persists, contact Technical Support.

 

Transition to Off Line

Event code

0x04400014

Message text

Transition to Off Line.

Variable fields

N/A

Severity level

Info

Example

Transition to Off Line

Explanation

A fan became offline.

Recommended action

1.     Re-install the removed fans.

2.     Remove and re-install the fans, and make sure the fans are in good contact.

3.     If a fan status sensor reports an error, replace the faulty fan.

4.     If the issue persists, contact Technical Support.

 

Non-redundant:Insufficient Resources

Event code

0x04500016

Message text

Non-redundant:Insufficient Resources

Variable fields

N/A

Severity level

Major

Example

Non-redundant:Insufficient Resources

Explanation

The fans were faulty or absent and the operating fans cannot meet the heat dissipation requirements.

Recommended action

1.     Re-install the removed fans.

2.     If a fan status sensor reports an error, replace the faulty fan.

3.     Remove and re-install the fans, and make sure the fans are in good contact.

4.     If the issue persists, contact Technical Support.

 

Transition to Degraded

Event code

0x04600014

Message text

Transition to Degraded.

Variable fields

N/A

Severity level

Major

Example

Transition to Degraded

Explanation

The performance of a fan degraded.

Recommended action

1.     Log in to HDM and view the fan speed. If the speed is low, a fan might have aged. If the speed is almost zero, a fan might be blocked or have failed.

2.     Verify that the fans are not blocked.

3.     If a fan status sensor reports an error, replace the faulty fan.

4.     Replace the aged fans.

5.     If the issue persists, contact Technical Support.

 

Install Error

Event code

0x04800014

Message text

Install Error.

Variable fields

N/A

Severity level

Minor

Example

Install Error

Explanation

The fan was incorrectly installed.

Recommended action

1.     Verify that the fans are installed as instructed. For more information about the installation principles, see the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Physical security

General Chassis Intrusion

Event code

0x050000de

Message text

General Chassis Intrusion.

Variable fields

N/A

Severity level

Minor

Example

General Chassis Intrusion

Explanation

The chassis-open alarm module detected that the access panel was removed from the server.

Recommended action

1.     Verify that the access panel was removed.

2.     Verify that the access panel is installed correctly.

3.     Verify that the chassis-open alarm module has a good contact with the chassis ear.

4.     If the issue persists, contact Technical Support.

 

LAN Leash Lost

Event code

0x054000de

Message text

LAN Leash Lost.

Variable fields

N/A

Severity level

Info

Example

LAN Leash Lost

Explanation

The LAN cable was removed from a BMC's NCSI during BMC initialization, causing an Ethernet adapter (NIC) to lose connection.

Recommended action

1.     Verify that an Ethernet adapter was disabled in the OS.

2.     Verify that the message was reported on a power-on or power-off operation.

3.     Verify that the Ethernet cable is connected correctly to the shared network port.

4.     Disable the shared network port if the shared network port is not necessary.

5.     If the issue persists, contact Technical Support.

 

Processor

IERR

Event code

0x070000de

Message text

Intel:

$1 $2 err---Socket $3

AMD:

GMI/xGMI err---Socket$1 Die$2 LinkID$3

Variable fields

·     Intel:

¡     $1: Signal type. Options include MSMI and CATERR.

¡     $2: Error type. Options include IERR and MCERR.

¡     $3: CPU number.

·     AMD:

¡     $1: CPU number.

¡     $2: Die number.

¡     $3: Link number.

Severity level

Critical

Example

Intel:

CATERR IERR err---Socket 1

AMD:

GMI/xGMI err---Socket1 Die1 LinkID1

Explanation

A processor internal error, such as a Package Control Unit (PCU) uncorrectable error, occurred.

Recommended action

1.     Upgrade the BIOS and HDM firmware to the latest version.

2.     Review logs to troubleshoot the issue as instructed.

3.     If the issue persists, contact Technical Support.

 

State Asserted

Event code

0x07100006

Message text

State Asserted.

Variable fields

N/A

Severity level

Major

Example

State Asserted

Explanation

A processor was overheated.

Recommended action

1.     Log in to HDM and verify that the fans are operating correctly.

2.     If low-speed alarms are present, re-install or replace the faulty fans.

3.     View resource summary to identify system service loads. If the system is overloaded, close uncritical services to reduce service loads.

4.     Verify that the ambient temperature of the server is within the normal operation range.

5.     Verify that the air inlets and outlets are not blocked.

6.     Power off the server, and verify that the processor heatsink has a good contact. Smear the thermal grease onto the heatsink, install the heatsink, and power on the server.

7.     If the issue persists, contact Technical Support.

 

CPU Critical Temperature

Event code

0x071000de

Message text

CPU Critical Temperature.

Variable fields

N/A

Severity level

Critical

Example

CPU Critical Temperature

Explanation

The temperature of a processor exceeded the critical overtemperature alarm threshold.

Recommended action

1.     Log in to HDM and verify that the fans are operating correctly.

2.     If a low-speed alarm is present, re-install or replace the faulty fan.

3.     View resource summary to identify system service loads. If the system is overloaded, close uncritical services to reduce service loads.

4.     Verify that the temperature in the equipment room is within the normal range.

5.     Verify that the air inlets and outlets are not blocked.

6.     Power off the server, and verify that the processor heatsink has a good contact. Smear the thermal grease onto the heatsink, install the heatsink, and power on the server.

7.     If the issue persists, contact Technical Support.

 

Thermal Trip

Event code

0x071000de

Message text

Thermal Trip

Variable fields

N/A

Severity level

Critical

Example

Thermal Trip

Explanation

A processor was overheated, which might cause system power-off.

If only Thermal Trip was reported, this alarm might be triggered by dramatic change of processor loads. If the ventilation policy cannot adapt itself in time to the load change, the processor temperature might increase.

Recommended action

1.     Log in to HDM and verify that all fans are operating correctly.

2.     If a low-speed alarm is present, re-install or replace the faulty fan.

3.     View resource summary to identify system service loads. If the system is overloaded, close uncritical services to reduce service loads.

4.     Verify that the temperature in the equipment room is within the normal range.

5.     Verify the air inlets and outlets are not blocked.

6.     Power off the server, and verify that the processor heatsink has a good contact. Smear the thermal grease onto the heatsink, install the heatsink, and power on the server.

7.     If the issue persists, contact Technical Support..

 

FRB1/BIST failure

Event code

0x072000de

Message text

FRB1/BIST failure

Variable fields

N/A

Severity level

Minor

Example

FRB1/BIST failure

Explanation

The processor core BIST failed.

Recommended action

1.     Power off and power on the server to clear the alarm.

2.     If the issue persists, replace the processors.

3.     If the issue persists, contact Technical Support.

 

Processor Presence detected

Event code

0x077000df

Message text

Processor Presence detected.

Variable fields

N/A

Severity level

Critical

Example

Processor Presence detected

Explanation

The system detected the absence or misinstallation of the primary processor.

Recommended action

1.     Verify that the primary processor is installed correctly.

2.     Replace the faulty primary processor.

3.     If the issue persists, contact Technical Support.

 

Processor Automatically Throttled

Event code

0x07a000de

Message text

Processor Automatically Throttled---due to fan error.

Variable fields

N/A

Severity level

Minor

Example

Processor Automatically Throttled---due to fan error

Explanation

The processor was underclocked because of an overtemperature condition. Overtemperature might occur if a fan fails.

Recommended action

1.     Verify that the heat dissipation setting meets the requirements of the running services.

2.     Verify that the temperature in the equipment room is within the normal range and the air inlet and outlet are not blocked.

3.     Verify that the fans are not blocked and are operating correctly.

4.     Replace the faulty fans.

5.     If the issue persists, contact Technical Support.

 

Machine Check Exception

Event code

0x07b000de

Message text

Machine Check Exception---$1---$2---Location: Socket:$3

Variable fields

$1: Error type.

$2: Indicates whether the error occurred during this system boot. Options include:

¡     Current Boot Error.

¡     Last Boot Error.

$3: CPU number.

Severity level

Critical

Example

Machine Check Exception---SMN---Last Boot Error---Location: Socket:1

Explanation

A TWIX, WAFL, or SMU uncorrectable error occurred on the AMD server.

Recommended action

1.     Upgrade the BIOS and HDM firmware to the latest version.

2.     Review event logs to locate the failed processor or other components.

3.     Reboot the device.

4.     Verify that the processor and memories are operating correctly.

5.     If the issue persists, contact Technical Support.

 

triggered an uncorrectable error

Event code

0x07b000de

Message text

CPU $1 triggered an uncorrectable error.

Variable fields

$1: CPU number.

Severity level

Critical

Example

CPU 1 triggered an uncorrectable error.

Explanation

An IERR or MCERR error triggered an uncorrectable error on the processor.

Recommended action

1.     Upgrade the BIOS and HDM firmware to the latest version.

2.     Review event logs to locate the failed memory, PCIe module, or processor.

3.     Power off the server, and replace the failed component.

4.     Replace the system board.

5.     If the issue persists, contact Technical Support.

 

Machine Check Error

Event code

0x07b100de

Message text

Machine Check Error ---location: Processor:$1 ---IIO Stack number:$2 ---$3---$4

Variable fields

$1: CPU number.

$2: IIO Stack number (IIO port number).

$3: Current boot or last boot.

$4: Error type.

Severity level

Critical

Example

Machine Check Exception---Location: Processor:1 ---IIO Stack number:1 --Last Boot---ITC Error:ECC uncorrectable error in the ITC dat_dword RF

Explanation

Internal uncorrectable errors were detected on the processor, such as VT-d errors, ITC errors, OTC errors, DMA errors, IRP errors, and Ring errors.

This error also triggers other alarms.

Recommended action

1.     Review event logs.

2.     If the issue persists, contact Technical Support.

 

Machine Check Error---CPU core errors

Event code

0x07b150de

Message text

Machine Check Error ---CPU core errors --- ErrorType:$1---Location: Processor:$2  core MCA bank: $(3)

Variable fields

$1: General error type.

$2: CPU number.

$3: Error type.

Severity level

Critical

Example

Machine Check Exception---CPU core errors--ErrorType:Unknow--Fatal Error--Last Boot---Location: Processor:1 core MCA bank: instruction fetch unit

Explanation

Internal uncorrectable errors were detected on the processor, such as CPU core errors.

Recommended action

1.     Review event logs.

2.     If the issue persists, contact Technical Support.

 

triggered a correctable error

Event code

0x07c000de

Message text

CPU $1 triggered a correctable error.

Variable fields

$1: CPU number.

Severity level

Minor

Example

CPU 1 triggered a correctable error.

Explanation

An IERR or MCERR error triggered a correctable error on the processor.

Recommended action

1.     Upgrade the BIOS and HDM firmware to the latest version.

2.     Review event logs to locate the failed CPU or other components.

3.     Power off the server, and replace the failed component.

4.     Replace the system board.

5.     If the issue persists, contact Technical Support.

 

Correctable Machine Check Error

Event code

0x07c100de

Message text

Correctable Machine Check Error ---location: Processor:$1 ---IIO Stack number:$2 ---$3---$4

Variable fields

$1: CPU number.

$2: IIO Stack number.

$3: Current boot or last boot.

$4: Error type.

Severity level

Minor

Example

Correctable Machine Check Error---Location: Processor:1 ---IIO Stack number:1 --Last Boot---DMA Error:Descriptor Count Error

Explanation

Internal correctable errors were detected on the processor, such as VT-d errors, ITC errors, OTC errors, DMA errors, IRP errors, and Ring errors.

Recommended action

1.     Review event logs and troubleshoot the present errors.

2.     If the issue persists, contact Technical Support.

 

Correctable Machine Check Error---CPU UPI errors

Event code

0x07c110de

Message text

Correctable Machine Check Error ---CPU UPI errors ---Location: Processorr:$1  UPI port number:$2

Variable fields

$1: CPU number.

$2: UPI port.

Severity level

Minor

Example

Correctable Machine Check Error---CPU UPI errors---Location: Processor:2 UPI port number:0x1

Explanation

Internal correctable errors were detected on the processor, such as CPU UPI errors.

Recommended action

1.     Review event logs and troubleshoot the present errors.

2.     If the issue persists, contact Technical Support.

 

Correctable Machine Check Error---IOH UPI errors

Event code

0x07c120de

Message text

Correctable Machine Check Error ---IOH UPI errors ---Location: Processor:$1  UPI port number:$2 ---Coherent interface (IRP) local group error code:$3

Variable fields

$1: CPU number.

$2: UPI port.

$3: Error code.

Severity level

Minor

Example

Correctable Machine Check Error---IOH UPI errors---Location: Processor:1 UPI port number:0x1---Coherent interface (IRP) local group error code:0x6

Explanation

Internal correctable errors were detected on the processor, such as IOH UPI errors.

Recommended action

1.     Review event logs and troubleshoot the present errors.

2.     If the issue persists, contact Technical Support.

 

Correctable Machine Check Error---IOH core errors

Event code

0x07c130de

Message text

Correctable Machine Check Error ---IOH core errors ---Location:Processor:$1  ---IIO core local group error code:$2

Variable fields

$1: CPU number.

$2: Error code.

Severity level

Minor

Example

Correctable Machine Check Error---IOH core errors---Location: Processor:2---IIO core local group error code:0x6

Explanation

Internal correctable errors were detected on the processor, such as IOH core errors.

Recommended action

1.     Review event logs and troubleshoot the present errors.

2.     If the issue persists, contact Technical Support.

 

Correctable Machine Check Error---Intel VT-d errors

Event code

0x07c140de

Message text

Correctable Machine Check Error ---Intel VT-d errors ---Location: Processor:$1  ---Intel VT-d local group error code:$2

Variable fields

$1: CPU number.

$2: Error code.

Severity level

Minor

Example

Correctable Machine Check Error---VT-d errors---Location: Processor:2---VT-d local group error code:0x6

Explanation

Internal correctable errors were detected on the processor, such as VT-d errors.

Recommended action

1.     Review event logs and troubleshoot the present errors.

2.     If the issue persists, contact Technical Support.

 

Correctable Machine Check Error---CPU core errors

Event code

0x07c150de

Message text

Correctable Machine Check Error ---CPU core errors ---ErrorType:$1 ---Location: Processor:$2  core MCA bank: $3

Variable fields

$1: General error type.

$2: CPU number.

$3: Error type.

Severity level

Minor

Example

Correctable Machine Check Error---CPU core errors--ErrorType:Unknow--Current Boot---Location: Processor:2 core MCA bank: mid level cache

Explanation

Internal correctable errors were detected on the processor, such as CPU core errors.

Recommended action

1.     Review event logs and troubleshoot the present errors.

2.     If the issue persists, contact Technical Support.

 

Correctable Machine Check Error---Cbo error

Event code

0x07c160de

Message text

Correctable Machine Check Error ---Cbo error--location: CPU core ID:$1  thread ID:$2 caching agent MCA bank: Cbo$3

Variable fields

$1: Core number.

$2: Thread number.

$3: Cbo number.

Severity level

Minor

Example

Correctable Machine Check Error---Cbo error---Location: CPU core ID:0x0 thread ID:0x0 caching agent MCA bank: Cbo0

Explanation

Internal correctable errors were detected on the processor, such as Cbo error.

Recommended action

1.     Review event logs and troubleshoot the present errors.

2.     If the issue persists, contact Technical Support.

 

Configuration Error---System is operating in KTI Link Slow Speed Mode

Event code

0x075d7010

Message text

Configuration Error---System is operating in KTI Link Slow Speed Mode- Location:CPU:$1

Variable fields

$1: Core number.

Severity level

Minor

Example

Configuration Error---System is operating in KTI Link Slow Speed Mode- Location:CPU:1

Explanation

The system is operating in Keizer Technology Interconnect (KTI) low speed mode.

Recommended action

1.     Verify that the processors are installed correctly as instructed. For more information about the installation principles, see the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Power supply

Presence detected

Event code

0x080000df

Message text

Presence detected.

Variable fields

N/A

Severity level

Info

Example

Presence detected

Explanation

The power supply was removed.

Recommended action

1.     Verify that the power module is not removed.

2.     Verify that the power module is installed correctly.

3.     If the issue persists, contact Technical Support.

 

Redundancy Lost

Event code

0x08100016

Message text

Redundancy Lost.

Variable fields

N/A

Severity level

Major

Example

Redundancy Lost

Explanation

The power supply redundancy was lost.

Recommended action

1.     Verify that the environment is normal.

2.     Verify that no power supply is removed.

3.     Verify that the power supplies have good contacts with the power cords.

4.     Verify that all power supplies are operating correctly.

5.     If the issue persists, contact Technical Support.

 

Power Supply Failure detected

Event code

0x081000de

Message text

Power Supply Failure detected.

Variable fields

N/A

Severity level

Major

Example

Power Supply Failure detected

Explanation

Power supply detection failed.

Recommended action

1.     Verify that the power supply fans are operating correctly.

2.     Re-install the power supplies.

3.     Verify that the input voltage of the power supply is normal.

4.     Replace the faulty power supply.

5.     If the issue persists, contact Technical Support.

 

Power Supply Predictive Failure---PSU Self Check Failed

Event code

0x082000de

Message text

Power Supply Predictive Failure---PSU Self Check Failed---Id: $1

Variable fields

$1: Number of a power supply.

Severity level

Minor

Example

Power Supply Predictive Failure---PSU Self Check Failed---Id: 1

Explanation

Power supply self-check failed.

Recommended action

1.     Verify that the power supply LED is operating correctly.

2.     Verify that the power supply fans are operating correctly.

3.     Verify that the power supply is compatible with the server.

4.     If the issue persists, contact Technical Support.

 

Power Supply Predictive Failure

Event code

0x082000de

Message text

Power Supply Predictive Failure.

Variable fields

N/A

Severity level

Minor

Example

Power Supply Predictive Failure

Explanation

A minor alarm occurred on the power supply.

Recommended action

1.     Verify that the power supply LED is operating correctly.

2.     Verify that the power supply fans are operating correctly.

3.     Verify that the input voltage of the power supply is normal.

4.     If the issue persists, contact Technical Support.

 

Power Supply input lost (AC/DC)

Event code

0x083000de

Message text

Power Supply input lost (AC/DC).

Variable fields

N/A

Severity level

Major

Example

Power Supply input lost (AC/DC)

Explanation

The AC or DC power input is abnormal.

Recommended action

1.     Verify that all power cords are not damaged and are correctly connected.

2.     Verify that all power supplies are correctly installed.

3.     Verify that the power supply fans are operating correctly.

4.     Verify that the power input is normal.

5.     If the issue persists, contact Technical Support.

 

Power Supply input lost or out-of-range

Event code

0x084000de

Message text

Power Supply input lost or out-of-range.

Variable fields

N/A

Severity level

Major

Example

Power Supply input out-of-range

Explanation

No power supply was present or the power input was beyond the range.

Recommended action

1.     Verify that the power supply has not been cut off manually.

2.     Verify that the input voltage of the power supply is normal.

3.     Verify that the power cords and power modules are installed correctly.

4.     Re-install the power supplies. Make sure the power supplies have a good contact.

5.     Verify that the power supply fans are operating correctly.

6.     If the issue persists, contact Technical Support.

 

Power Supply input out-of-range - but present

Event code

0x085000de

Message text

Power Supply input out-of-range - but present.

Variable fields

N/A

Severity level

Major

Example

Power Supply input out-of-range - but present

Explanation

The input voltage was too low or too high.

Recommended action

1.     Verify that the input voltage of the power supply is normal.

2.     Verify that the power cords and power modules are installed correctly.

3.     Re-install the power supplies. Make sure the power supplies have a good contact.

4.     Verify that the power supply fans are operating correctly.

5.     If the issue persists, contact Technical Support.

 

Configuration error ---Vendor mismatch

Event code

0x086000de

Message text

Configuration error ---Vendor mismatch.

Variable fields

N/A

Severity level

Minor

Example

Configuration error ---Vendor mismatch

Explanation

An incompatible power supply was installed.

Recommended action

1.     Verify that all power supplies are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Power supply rating mismatch

Event code

0x086000de

Message text

Configuration error---Power supply rating mismatch:PSU$1,POUT:$2

Variable fields

$1: Power supply ID.

$2: Output power of the power supply.

Severity level

Minor

Example

Configuration error---Power supply rating mismatch:PSU1,POUT:2000

Explanation

The rated power of the installed power supplies was inconsistent.

Recommended action

1.     If the rated power of the installed power supplies is consistent, remove and install the power supplies in sequence.

2.     If the rated power of the installed power supplies is inconsistent, replace the power supplies to make sure they are of the same rated power.

3.     If the issue persists, contact Technical Support.

 

Exceeded the upper minor threshold

Event code

0x08700002

Message text

Exceeded the upper minor threshold. ---Current reading:$1---Threshold reading:$2

Variable fields

$1: Current reading.

$2: Total power alarm threshold.

Severity level

Minor

Example

Exceeded the upper minor threshold.---Current reading:2030---Threshold reading:493

Explanation

The current total power input exceeded the upper minor power alarm threshold.

Recommended action

1.     Log in to HDM and verify that the alarm threshold is appropriate.

2.     Log in to HDM and verify that the total power is not too high.

3.     Verify that the total power of the power supplies can meet service requirements.

4.     If the issue persists, contact Technical Support.

 

Power Supply Inactive/standby state

Event code

0x087000df

Message text

Power Supply Inactive/standby state.

Variable fields

N/A

Severity level

Info

Example

Power Supply Inactive/standby state

Explanation

A power supply exited the cold standby state.

If power redundancy is configured, a standby power supply automatically exits the cold standby state and supplies power to the server when the system power consumption is too high.

Recommended action

1.     Log in to HDM and verify if the total power of the server is too high.

2.     If the issue persists, contact Technical Support.

 

Power limit is exceeded over correction time limit

Event code

0x095000de

Message text

Power limit is exceeded over correction time limit---Current Power: $1W.

Variable fields

$1: Current power threshold value.

Severity level

Minor

Example

Power limit is exceeded over correction time limit---Current Power: 2000W.

Explanation

The time during which the power was higher than the threshold exceeded the correction time limit.

Recommended action

1.     Adjust the power cap value or the server work load.

2.     If the issue persists, contact Technical Support.

 

Power limit is exceeded over correction time limit

Event code

0x095010de

Message text

Power limit is exceeded over correction time limit---GPU Current Power: $1W.

Variable fields

$1: Configured power threshold value.

Severity level

Minor

Example

Power limit is exceeded over correction time limit---GPU Current Power: 2000W.

Explanation

The time during which the power is higher than the threshold exceeds the correction time limit.

Recommended action

1.     Adjust the power cap value or the GPU work load.

2.     If the issue persists, contact Technical Support.

 

Memory

Correctable ECC or other correctable memory error

Event code

0x0c0000de

Message text

Correctable ECC or other correctable memory error--$1-Location:CPU:$2 MEM CTRL:$3 CH:$4 DIMM:$5 $6

Variable fields

$1: Indicates whether the error occurred during this system boot. Options include:

·     Current Boot Error.

·     Last Boot Error.

$2: CPU number.

$3: Memory controller number.

$4: Channel number.

$5: DIMM number.

$6: DIMM mark.

Severity level

Minor

Example

Correctable ECC or other correctable memory error---Current Boot Error-Location:CPU:1 MEM CTRL:1 CH:1 DIMM:0 A1

Explanation

A correctable memory error occurred but the system can still operate normally.

Recommended action

No action is required.

 

CPU triggered a correctable error

Event code

0x0c0000de

Message text

CPU $1 $2 triggered a correctable error

Variable fields

$1: CPU number.

$2: DIMM number.

Severity level

Minor

Example

CPU 1 A0 triggered a correctable error

Explanation

An IERR or MCERR error was triggered. The error was identified as a memory correctable error.

Recommended action

No action is required.

 

Uncorrectable ECC or other uncorrectable memory error

Event code

0x0c1000de

Message text

Uncorrectable ECC or other uncorrectable memory error--$1-Location:CPU:$2 MEM CTRL:$3 CH:$4 DIMM:$5 $6

Variable fields

$1: Indicates whether the error occurred during this system boot. Options include:

·     Current Boot Error.

·     Last Boot Error.

$2: CPU number.

$3: Memory controller number.

$4: Channel number.

$5: DIMM number.

$6: DIMM mark.

Severity level

Major

Example

Uncorrectable ECC or other uncorrectable memory error---Current Boot Error-Location:CPU:1 MEM CTRL:1 CH:1 DIMM:0 A1

Explanation

An uncorrectable error occurred.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

triggered an uncorrectable error

Event code

0x0c1000de

Message text

CPU$1 $2 triggered an uncorrectable error

Variable fields

$1: CPU number.

$2: DIMM number.

Severity level

Major

Example

CPU1 A0 triggered an uncorrectable error

Explanation

An IERR or MCERR error was triggered. The error was identified as a memory uncorrectable error.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the CPU socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity

Event code

0x0c2000de

Message text

Parity---$1---Location: Location:CPU:$2 MEM CTRL:$3  CH:$4 DIMM:$5 $6

Variable fields

$1: Indicates whether the error occurred during this system boot. Options include:

·     Current Boot Error.

·     Last Boot Error.

$2: CPU number.

$3: Memory controller number.

$4: Channel number.

$5: DIMM number.

$6: DIMM mark.

Severity level

Minor

Example

Parity---Current Boot Error-Location:CPU:1 MEM CTRL:1 CH:1 DIMM:0 A0

Explanation

A memory access error occurred because of a failed parity check on command or address lines.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory Training Faulty Part Tracking Uncorrectable Error

Event code

0x0c201310

Message text

Parity---Memory Training Faulty Part Tracking Uncorrectable Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory Training Faulty Part Tracking Uncorrectable Error-Location:CPU:2 CH:1 DIMM:B1 Rank:0

Explanation

A Faulty Parts Tracking error occurred because of an uncorrectable error.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory Receive Enable Training Error

Event code

0x0c204140

Message text

Parity---Memory Receive Enable Training Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory Receive Enable Training Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

A Faulty Parts Tracking error occurred because memory receive enable training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory Write Leveling Training Error

Event code

0x0c205150

Message text

Parity---Memory Write Leveling Training Error-Location:CPU:&1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory Write Leveling Training Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

A Faulty Parts Tracking error occurred because memory write leveling training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory Write DqDqs Training Error

Event code

0x0c206160

Message text

Parity---Memory Write DqDqs Training Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory Write DqDqs Training Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

A Faulty Parts Tracking error occurred because memory write DqDqs training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory Sense Amp Training Error

Event code

0x0c2072f0

Message text

Parity---Memory Sense Amp Training Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory Sense Amp Training Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Sense Amp Training failed because a voltage input error occurred.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Warning Command Clock Training Error

Event code

0x0c208260

Message text

Parity---Warning Command Clock Training Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Warning Command Clock Training Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

An error occurred for command clock training.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---An uncorrectable error occurs during the memory test phase

Event code

0x0c20b1c0

Message text

Parity---An uncorrectable error occurs during the memory test phase-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---An uncorrectable error occurs during the memory test phase-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

An uncorrectable error occurred during the memory test phase. The corresponding rank needs to be isolated.

Recommended action

1.     Replace the DIMM.

2.     If the issue persists, contact Technical Support.

 

Parity---Memory Training Error

Event code

0x0c20c290

Message text

Parity---Memory Training Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory Training Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

A memory training error occurred on the DIMM during the POST phase.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---The number of correctable memory errors reached the error logging threshold

Event code

0x0c21f010

Message text

Parity---The number of correctable memory errors reached the error logging threshold-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---The number of correctable memory errors reached the error logging threshold-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The number of correctable memory errors reached the error logging threshold.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---An error occurred on the DIMM slot

Event code

0x0c21f020

Message text

Parity---An error occurred on the DIMM slot-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---An error occurred on the DIMM slot-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

An error occurred on the DIMM slot.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---CMD eye width is too small

Event code

0x0c226010

Message text

Parity---CMD eye width is too small-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---CMD eye width is too small-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

CMD eye width was too small.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---The command is not in the FNv table

Event code

0x0c228000

Message text

Parity---The command is not in the FNv table-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---The command is not in the FNv table-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

The command was not in the FNv table.

Recommended action

1.     Update BIOS and DCPMM controller firmware to the latest version.

2.     If the issue persists, contact Technical Support.

 

Parity---CTL is not consistent with clock in timing, and the channel is isolated

Event code

0x0c229020

Message text

Parity---CTL is not consistent with clock in timing, and the channel is isolated-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---CTL is not consistent with clock in timing, and the channel is isolated-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

CTL was inconsistent with Clock in timing and the channel was isolated.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory write flyby failed

Event code

0x0c231000

Message text

Parity---Memory write flyby failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory write flyby failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory write flyby failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Timing error occurred during signal line adjustment for memory write leveling training

Event code

0x0c231010

Message text

Parity---Timing error occurred during signal line adjustment for memory write leveling training-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Timing error occurred during signal line adjustment for memory write leveling training-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Timing error occurred during signal line adjustment for memory write leveling training.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory read DqDqs training failed

Event code

0x0c231130

Message text

Parity---Memory read DqDqs training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory read DqDqs training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory read Dq and Dqs training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory receive enable training failed

Event code

0x0c231140

Message text

Parity---Memory receive enable training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory receive enable training failed-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Memory receive enable training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory write leveling training failed

Event code

0x0c231150

Message text

Parity---Memory write leveling training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory write leveling training failed-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Memory write leveling training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory write DqDqs training failed

Event code

0x0c231160

Message text

Parity---Memory write DqDqs training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory write DqDqs training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory write Dq and Dqs training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---An error occurs during memory test, and the rank is disabled

Event code

0x0c2311c0

Message text

Parity---An error occurs during memory test, and the rank is disabled-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---An error occurs during memory test, and the rank is disabled-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

An error occurred during the memory test phase. The rank is disabled.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Failed to find the RxVref for data eye training

Event code

0x0c231250

Message text

Parity---Failed to find the RxVref for data eye training-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Failed to find the RxVref for data eye training-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Failed to find the RxVref for data eye training.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---LRDIMM RCVEN training failed

Event code

0x0c231260

Message text

Parity---LRDIMM RCVEN training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---LRDIMM RCVEN training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

LRDIMM RCVEN training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---RCVEN CYCLE training failed

Event code

0x0c231270

Message text

Parity---RCVEN CYCLE training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---RCVEN CYCLE training failed-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

RCVEN CYCLE training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Read delay training failed

Event code

0x0c231280

Message text

Parity---Read delay training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Read delay training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Read delay training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Memory write leveling training failed

Event code

0x0c231290

Message text

Parity---Memory write leveling training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Memory write leveling training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory write leveling training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Coarse write leveling training failed

Event code

0x0c2312a0

Message text

Parity---Coarse write leveling training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Coarse write leveling training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Coarse write leveling training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---Write delay training failed

Event code

0x0c2312b0

Message text

Parity---Write delay training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Write delay training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Write delay training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---QxCA_CLK_NO_EYE training failed

Event code

0x0c2312c0

Message text

Parity---QxCA_CLK_NO_EYE training failed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---QxCA_CLK_NO_EYE training failed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

QxCA_CLK_NO_EYE training failed.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Parity---mapped out because failed critical mask test at cold boot

Event code

0x0c28c020

Message text

Parity---mapped out because failed critical mask test at cold boot-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---mapped out because failed critical mask test at cold boot-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

The critical mask test failed at cold boot and the DIMM was marked.

Recommended action

1.     Replace the DIMM.

2.     If the issue persists, contact Technical Support.

 

Parity---Invalid SPD contents

Event code

0x0c2ed090

Message text

Parity---Invalid SPD contents-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Parity---Invalid SPD contents-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Invalid SPD contents.

Recommended action

1.     Verify that the ambient temperature and humidity are as required.

2.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects.

3.     Verify that the pins in the processor socket are not bent. If any pins are bent, replace the system board.

4.     Replace the DIMM.

5.     If the issue persists, contact Technical Support.

 

Memory Device Disabled

Event code

0x0c4000de

Message text

Memory Device Disabled---Location:CPU:$1 Channel:$2 Dimm:$3 $4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: DIMM mark.

Severity level

Major

Example

Memory Device Disabled---Location:Socket:1 Channel:1 Dimm:1 A1

Explanation

The DIMM is disabled.

Recommended action

1.     Verify if the DIMM is disabled from the BIOS. If yes, enable the DIMM from the BIOS.

2.     Verify that the DIMM channel is not faulty.

3.     If the issue persists, contact Technical Support.

 

Memory Device Disabled---the DIMM is disabled

Event code

0x0c40a040

Message text

Memory Device Disabled---The DIMM is disabled-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Major

Example

Memory Device Disabled---The rank is disabled-Location:CPU:2 CH:1 DIMM:B1 Rank:1

Explanation

The DIMM is disabled.

Recommended action

1.     Verify if the DIMM is disabled from the BIOS. If yes, enable the DIMM from the BIOS.

2.     Verify that the DIMM channel is not faulty.

3.     If the issue persists, contact Technical Support.

 

Memory Device Disabled---the rank is disabled

Event code

0x0c40a030

Message text

Memory Device Disabled---The rank is disabled-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Major

Example

Memory Device Disabled---The rank is disabled-Location:CPU:2 CH:1 DIMM:B1 Rank:1

Explanation

A rank was disabled.

Recommended action

1.     Verify that the DIMM is disabled from the BIOS. If yes, enable the DIMM from the BIOS.

2.     Verify that the DIMM channel is not faulty.

3.     If the issue persists, contact Technical Support.

 

Memory Device Disabled---Pmem Media disabled

Event code

0x0c484030

Message text

Memory Device Disabled---Pmem Media disabled-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Major

Example

Memory Device Disabled---Pmem Media disabled-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

An error was detected during PMem initialization, which disabled the PMem media. The PMem can be reached and managed in an in-band manner, but the PMem was non-functional and data in the PMem cannot be accessed.

Recommended action

1.     Replace the faulty DIMM.

2.     If the issue persists, contact Technical Support.

 

Correctable ECC or other memory error limit reached

Event code

0x0c5000de

Message text

Correctable ECC or other memory error limit reached--$1-Location:CPU:$2 MEM CTRL:$3 CH:$4 DIMM:$5 $6

Variable fields

$1: Indicates whether the error occurred during this system boot. Options include:

·     Current Boot Error.

·     Last Boot Error.

$2: CPU number.

$3: Memory controller number.

$4: Channel number.

$5: DIMM number.

$6: DIMM mark.

Severity level

Minor

Example

Correctable ECC or other memory error limit reached---Current Boot Error-Location:CPU:1 MEM CTRL:1 CH:1 DIMM:0 A1

Explanation

The number of correctable memory errors reached the logging threshold. A correctable memory error might occur if a DIMM is installed incorrectly or an internal memory error occurs.

If the memory RAS mode is set, the system performs the specified operation.

In memory repair mode, the system still generates the message if the logging threshold is exceeded.

Recommended action

1.     Re-install the target DIMM. Verify that the gold contacts on the DIMM are not contaminated and the DIMM slot does not contain any foreign objects

2.     Verify that the ambient temperature and humidity are as required.

3.     Access the BIOS setup utility, and verify that the correctable error threshold setting is proper.

4.     If the issue persists, contact Technical Support.

 

Presence detected

Event code

0x0c6000df

Message text

Presence detected.

Variable fields

N/A

Severity level

Minor

Example

Presence detected

Explanation

The system detected the absence of a DIMM.

Recommended action

1.     Access the BIOS setup utility, and verify if the server starts up with the minimum configuration. If yes, components that are not started are isolated by the BIOS and cannot be detected by HDM.

2.     Install or re-install DIMMs. Make sure the gold contacts on the DIMMs are not contaminated, and DIMM slots do not contain any foreign objects.

3.     If the issue persists, contact Technical Support.

 

Configuration error---RDIMMs are installed on the server that supports only UDIMMs

Event code

0x0c701010

Message text

Configuration error---RDIMMs are installed on the server that supports only UDIMMs-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---RDIMMs are installed on the server that supports only UDIMMs-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

RDIMMs are installed for a processor platform that supports only UDIMMs.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---UDIMMs are installed on the server that supports only RDIMMs

Event code

0x0c702010

Message text

Configuration error---UDIMMs are installed on the server that supports only RDIMMs-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---UDIMMs are installed on the server that supports only RDIMMs-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

UDIMMs are installed on a server that supports only RDIMMs.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---SODIMMs are installed on the server that supports only RDIMMs

Event code

0x0c703010

Message text

Configuration error---SODIMMs are installed on the server that supports only RDIMMs-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---SODIMMs are installed on the server that supports only RDIMMs-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

SODIMMs are installed on a server that supports only RDIMMs.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The number of ranks per channel can be only 1, 2, or 4

Event code

0x0c707020

Message text

Configuration error---The number of ranks per channel can be only 1, 2, or 4-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The number of ranks per channel can be only 1, 2, or 4-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The number of ranks per channel does not meet the requirements of  the processor platform. The processor platform supports only 1, 2, or 4 ranks.

Recommended action

1.     Verify that the number of ranks is as required. If not, replace the DIMMs.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Columns, rows, or banks of the DIMM cannot meet the JEDEC standards, and LRDIMMs are not supported

Event code

0x0c707040

Message text

Configuration error---Columns, rows, or banks of the DIMM cannot meet the JEDEC standards, and LRDIMMs are not supported-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---Columns, rows, or banks of the DIMM cannot meet the JEDEC standards, and LRDIMMs are not supported-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Columns, rows, or banks of the DIMM cannot meet the JEDEC standards, or LRDIMMs are not supported.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The number of ranks in the channel exceeds 8

Event code

0x0c707050

Message text

Configuration error---The number of ranks in the channel exceeds 8-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The number of ranks in the channel exceeds 8-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The number of ranks in the channel exceeded 8 (maximum supported number).

Recommended action

1.     Verify that the number of ranks in the channel does not exceed upper limit.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Support for ECC on the DIMMs is not consistent with support for ECC on the server

Event code

0x0c707090

Message text

Configuration error---Support for ECC on the DIMMs is not consistent with support for ECC on the server-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---Support for ECC on the DIMMs is not consistent with support for ECC on the server-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Support for ECC on the DIMMs is inconsistent with support for ECC on the server.

Recommended action

1.     Identify the DIMM type. Log in to HDM and view ECC support details. If the inconsistency is confirmed, replace the DIMMs.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The voltage for a DDR4 DIMM must be 12V, and the voltage for a DDR5 DIMM must be 11V

Event code

0x0c7070a0

Message text

Configuration error---The voltage for a DDR4 DIMM must be 12V, and the voltage for a DDR5 DIMM must be 11V-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The voltage for a DDR4 DIMM must be 12V, and the voltage for a DDR5 DIMM must be 11V-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The current voltage cannot meet the requirement of the present DIMMs. The voltage for a DDR4 DIMM must be 12V, and the voltage for a DDR5 DIMM must be 11V.

Recommended action

1.     Replace with DIMMs compatible with the current voltage.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The CPU is not compatible with 3DS DIMMs

Event code

0x0c707100

Message text

Configuration error---The CPU is not compatible with 3DS DIMMs-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The CPU is not compatible with 3DS DIMMs-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The processor is not compatible with 3DS DIMMs.

Recommended action

1.     Replace the DIMMs.

2.     If the issue persists, contact Technical Support.

 

Configuration error---NVDIMMs with stepping lower than 0x10 are not supported

Event code

0x0c707110

Message text

Configuration error---NVDIMMs with stepping lower than 0x10 are not supported-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---NVDIMMs with stepping lower than 0x10 are not supported-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

NVDIMMs with stepping lower than 0x10 are not supported.

Recommended action

1.     Access the BIOS setup utility and verify that the DIMMs are supported by the processor. If not, replace the DIMMs.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The CPU is not compatible with 16-GB single-rank DIMMs

Event code

0x0c707120

Message text

Configuration error---The CPU is not compatible with 16-GB single-rank DIMMs-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The CPU is not compatible with 16-GB single-rank DIMMs-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The processor is not compatible with 16GB single-rank DIMMs.

Recommended action

1.     Examine whether the DIMM is a 16GB single-rank DIMM. If yes, replace the DIMM.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The CPU is not compatible with the DIMMs

Event code

0x0c707140

Message text

Configuration error---The CPU is not compatible with the DIMMs-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The CPU is not compatible with the DIMMs-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The processor is not compatible with the DIMMs.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The frequency of the DIMM is not supported on the server

Event code

0x0c707150

Message text

Configuration error---The frequency of the DIMM is not supported on the server-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The frequency of the DIMM is not supported on the server-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The frequency of the DIMM is not supported on the server.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     Access the BIOS setup utility and verify that Enforce POR is enabled.

3.     If the issue persists, contact Technical Support.

 

Configuration error---NVDIMMs are not compatible with the CPU

Event code

0x0c7071a0

Message text

Configuration error---NVDIMMs are not compatible with the CPU-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---NVDIMMs are not compatible with the CPU-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

DCPMMs are not compatible with the processor.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---DCPMMs are not supported

Event code

0x0c7071d0

Message text

Configuration error---DCPMMs are not supported-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---DCPMMs are not supported-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

DCPMMs are not supported.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Memory LockStep Disable Error

Event code

0x0c709090

Message text

Configuration error---Memory LockStep Disable Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---Memory LockStep Disable Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Failed to enable the LockStep mode. The mode was degraded to independent.

Recommended action

1.     Verify that the installed DIMMs meet the requirements of the LockStep mode. For the DIMM installation requirements, see the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Memory Mirror Disable Error

Event code

0x0c70a0c0

Message text

Configuration error---Memory Mirror Disable Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---Memory Mirror Disable Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

A memory error that BIOS cannot identify occurred. The memory installation does not meet the requirements of the mirror mode.

Recommended action

1.     Verify that the installed DIMMs meet the requirements of the Mirror mode. For the DIMM installation requirements, see the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Failed to enable the full mirror mode

Event code

0x0c70c010

Message text

Configuration error---Failed to enable the full mirror mode

Variable fields

N/A

Severity level

Minor

Example

Configuration error---Failed to enable the full mirror mode

Explanation

Failed to enable the Full Mirror RAS mode. The mirror configuration degraded.

Recommended action

1.     Verify that the installed DIMMs meet the requirements of the LockStep mode. For the DIMM installation requirements, see the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The memory interleaving configuration cannot meet the requirements of the server

Event code

0x0c70e030

Message text

Configuration error---The memory interleaving configuration cannot meet the requirements of the server-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The memory interleaving configuration cannot meet the requirements of the server-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Memory configuration is incorrect. The memory interleaving configuration cannot meet the requirements of the server.

Recommended action

1.     Access the BIOS setup utility, and verify that the memory interleaving configuration (such as NUMA and interleave) can meet the server requirements.

2.     Upgrade the BIOS firmware to the latest version.

3.     If the issue persists, contact Technical Support.

 

Configuration error---The memory interleaving configuration cannot meet the requirements of the server

Event code

0x0c70e080

Message text

Configuration error---The memory interleaving configuration cannot meet the requirements of the server-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The memory interleaving configuration cannot meet the requirements of the server-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Memory configuration is incorrect. The memory interleaving configuration cannot meet the requirements of the server.

Recommended action

1.     Access the BIOS setup utility, and verify that the memory interleaving configuration (such as NUMA and interleave) can meet the server requirements.

2.     Upgrade the BIOS firmware to the latest version.

3.     If the issue persists, contact Technical Support.

 

Configuration error---Failed to enable the rank sparing mode The memory RAS mode has degraded to independent

Event code

0x0c710010

Message text

Configuration error---Failed to enable the rank sparing mode The memory RAS mode has degraded to independent-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---Failed to enable the rank sparing mode The memory RAS mode has degraded to independent-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Configuration error occurred. Failed to enable the Rank Sparing mode. The memory RAS mode has degraded to independent mode.

Recommended action

1.     Verify that the installed DIMMs meet the requirements of the Rank Sparing mode. For the DIMM installation requirements, see the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Memory Rank Sparing Error

Event code

0x0c710100

Message text

Configuration error---Memory Rank Sparing Error-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---Memory Rank Sparing Error-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The memory rank sparing configuration does not take effect.

Recommended action

1.     Access the BIOs setup utility and verify that Rank Sparing is enabled.

2.     Verify that the installed DIMMs meet the requirements of the Rank Sparing mode. For the DIMM installation requirements, see the user guide for the server.

3.     If the issue persists, contact Technical Support.

 

Configuration error---Failed to enable patrol scrubbing

Event code

0x0c711000

Message text

Configuration error---Failed to enable patrol scrubbing-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---Failed to enable patrol scrubbing-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Memory configuration is incorrect. Failed to enable Patrol Scrub.

Recommended action

1.     Identify RAS features supported by the processor specifications as instructed in H3C G3 Servers RAS Technology White Paper. If Patrol Scrub is not supported, disable Patrol Scrub.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The number of ranks in the black slot is greater than that in the white slot, or the DIMM is installed in the black slot with the white slot empty

Event code

0x0c717010

Message text

Configuration error---The number of ranks in the black slot is greater than that in the white slot, or the DIMM is installed in the black slot with the white slot empty-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The number of ranks in the black slot is greater than that in the white slot, or the DIMM is installed in the black slot with the white slot empty-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The memory installation is incorrect. Make sure memory installation follows these restrictions:

·     Populate the DIMM with more ranks in the white slot in each channel.

·     Populate DIMMs first in white slots.

Recommended action

1.     Re-install DIMMs as required in the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---DIMM population error Two DDR-T memory modules cannot be installed in a channel

Event code

0x0c717030

Message text

Configuration error---DIMM population error Two DDR-T memory modules cannot be installed in a channel-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---DIMM population error Two DDR-T memory modules cannot be installed in a channel-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

Two DCPMM memory modules cannot be installed in the same channel.

Recommended action

1.     Re-install DIMMs as required in the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---The DDR-T memory module is installed in the white slot

Event code

0x0c717050

Message text

Configuration error---The DDR-T memory module is installed in the white slot-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The DDR-T memory module is installed in the white slot-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The DCPMM memory module is installed in the white slot.

Recommended action

1.     Re-install DIMMs as required in the user guide for the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---2LM IMC memory Mismatch

Event code

0x0c7170c0

 

Message text

Configuration error---2LM IMC memory Mismatch-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---2LM IMC memory Mismatch-Location:CPU:1 CH:1 DIMM:A1 Rank:0

Explanation

The memory installation did not meet the requirement for single Integrated Memory Controller (IMC) installation in 2LM mode.

 

Recommended action

1.     Verify that DIMMs are installed as required in 2LM mode. Make sure each IMC contains a minimum of one DDR and one DCPMM whose available capacity is larger than 0.

2.     If the issue persists, contact Technical Support.

 

Configuration error---ODT configuration errorThe channel is isolated

Event code

0x0c729030

Message text

Configuration error---ODT configuration error The channel is isolated-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---ODT configuration errorThe channel is isolated-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory ODT is configured incorrectly, and the channel is isolated.

Recommended action

1.     Re-install the DIMM. Make sure the gold contacts on the DIMM and the DIMM slot are clean.

2.     Replace the DIMM.

3.     If the issue persists, contact Technical Support.

 

Configuration error---Failed to enable ADDDC

Event code

0x0c73a010

Message text

Configuration error---Failed to enable ADDDC

Variable fields

N/A

Severity level

Minor

Example

Configuration error---Failed to enable ADDDC

Explanation

Memory configuration is incorrect. Failed to enable ADDDC.

Recommended action

1.     Access the BIOS setup utility and verify that the memory configuration meets the ADDDC requirements.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Failed to enable SDDC

Event code

0x0c73b020

Message text

Configuration error---Failed to enable SDDC

Variable fields

N/A

Severity level

Minor

Example

Configuration error---Failed to enable SDDC

Explanation

Memory configuration is incorrect. Failed to enable SDDC.

Recommended action

1.     Access the BIOS setup utility and verify that the memory configuration meets the SDDC requirements.

2.     If the issue persists, contact Technical Support.

 

Configuration error---DCPMM firmware version not supported

Event code

0x0c73c000

Message text

Configuration error---DCPMM firmware version not supported-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---DCPMM firmware version not supported-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory configuration is incorrect. The DCPMM firmware version is not supported.

Recommended action

1.     Update the DCPMM firmware to the latest version.

2.     If the issue persists, contact Technical Support.

 

Configuration error---DCPMM firmware version not supported

Event code

0x0c73c010

Message text

Configuration error---DCPMM firmware version not supported-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---DCPMM firmware version not supported-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory configuration is incorrect. The DCPMM firmware version is not supported.

Recommended action

1.     Update the DCPMM firmware to the latest version.

2.     If the issue persists, contact Technical Support.

 

Configuration error---NVMCTRL_MEDIA_NOTREADY

Event code

0x0c784020

Message text

Configuration error---NVMCTRL_MEDIA_NOTREADY-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---NVMCTRL_MEDIA_NOTREADY-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory configuration is incorrect. The DCPMM firmware medium is not ready.

Recommended action

1.     Update the DCPMM firmware to the latest version.

2.     Replace the DIMM.

3.     If the issue persists, contact Technical Support.

 

Configuration error---The DDR-T memory modules of the unexpected model are installed

Event code

0x0c7ed0c0

Message text

Configuration error---The DDR-T memory modules of the unexpected model are installed-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The DDR-T memory modules of the unexpected model are installed-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory configuration is incorrect. The DCPMMs are incompatible with the server.

Recommended action

1.     Access the component compatibility query tool at http://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/ and verify that the DIMMs are compatible with the server.

2.     If the issue persists, contact Technical Support.

 

Configuration error---Failed to set the VDD voltage of the DIMM

Event code

0x0c7f0010

Message text

Configuration error---Failed to set the VDD voltage of the DIMM

Variable fields

N/A

Severity level

Minor

Example

Configuration error---Failed to set the VDD voltage of the DIMM

Explanation

Memory configuration is incorrect. Failed to set the DIMM VDD voltage.

Recommended action

1.     Replace the DIMMs.

2.     Replace the system board.

3.     If the issue persists, contact Technical Support.

 

Configuration error---Too many RIR rules

Event code

0x0c7f9010

Message text

Configuration error---Too many RIR rules

Variable fields

N/A

Severity level

Minor

Example

Configuration error---Too many RIR rules

Explanation

Memory configuration is incorrect. Too many RIR rules.

Recommended action

1.     Upgrade the BIOS to the latest version.

2.     Verify that the DIMMs and processors are installed correctly according to the user guide for the server.

3.     Access the BIOS setup utility and verify that the memory interleaving and NUMA settings are correct.

4.     If the issue persists, contact Technical Support.

 

Configuration error---The DIMMs for the CPU exceeded the limit

Event code

0x0c7fa010

Message text

Configuration error---The DIMMs for the CPU exceeded the limit-Location:CPU:$1 CH:$2 DIMM:$3 Rank:$4

Variable fields

$1: CPU number.

$2: Channel number.

$3: DIMM number.

$4: Rank number.

Severity level

Minor

Example

Configuration error---The DIMMs for the CPU exceeded the limit-Location:CPU:1 CH:2 DIMM:A0 Rank:0

Explanation

Memory configuration is incorrect. The DIMMs for the processor exceeded the limit.

Recommended action

1.     Verify that the memory configuration is supported by the processor specifications.

2.     If the issue persists, contact Technical Support.

 

Drive slot

Drive Presence

Event code

0x0d0000df

Message text

Drive Presence --- $1: $2, HDD Slot: $3.

Variable fields

$1: Drive bay slot in HDD bay deployment or JBOD slot in a cabinet server.

$2:

¡     When $1 is a drive bay slot, this parameter represents the drive bay slot number, which can be 1, 2, 5, 6, 9, 10, 13, or 14.

¡     When $1 is a JBOD slot, this parameter represents the JBOD slot number in the range of 1 to 8.

$3:

¡     When $1 is a drive bay slot, this parameter represents the drive identifier in the range of 0 to 39.

¡     When $1 is a JBOD slot, this parameter represents the drive slot number in the range of 0 to 22.

Severity level

Info

Example

Drive Presence --- Bay Slot: 1, HDD Slot: 2

Explanation

If the alarm is triggered, it indicates that the drive comes online. If the alarm is removed, it indicates that the drive goes offline. This message is not generated when the server starts up for the first time unless an error occurs.

For a blade server HDD bay, the suffix is --- Bay Slot: $2, HDD Slot: $3. For a cabinet server, the suffix is --- JBOD: $2, HDD Slot: $3.

Recommended action

No action is required.

 

Drive Fault

Event code

0x0d1000de

Message text

Drive Fault --- $1: $2, HDD Slot: $3

Variable fields

$1: Drive bay slot in HDD bay deployment or JBOD slot in a cabinet server.

$2:

¡     When $1 is a drive bay slot, this parameter represents the drive bay slot number, which can be 1, 2, 5, 6, 9, 10, 13, or 14.

¡     When $1 is a JBOD slot, this parameter represents the JBOD slot number in the range of 1 to 8.

$3:

¡     When $1 is a drive bay slot, this parameter represents the drive identifier in the range of 0 to 39.

¡     When $1 is a JBOD slot, this parameter represents the drive slot number in the range of 0 to 22.

Severity level

Major

Example

Drive Fault --- Bay Slot: 1, HDD Slot: 2

Explanation

The drive cannot be identified or failed.

For a blade server HDD bay, the suffix is --- Bay Slot: $2, HDD Slot: $3. For a cabinet server, the suffix is --- JBOD: $2, HDD Slot: $3.

Recommended action

1.     Log in to HDM, view drive information, and verify that all drives in the logical drive are identified correctly. If a drive cannot be identified, re-install the drive. If the drive cannot be identified after re-installation, replace the drive.

2.     View drive information and verify that the status of the drive is Unconfigured Good.

3.     View drive information and verify that the drive can be identified and is normal, and the drive number on HDM is consistent with the drive number in the message. If the drive number on HDM is different from the drive number in the message, verify that the drive cables are connected correctly.

4.     If multiple drives are absent, verify that the drive cables and the drive backplane are normal.

5.     Verify that drive LEDs are normal, and the drive can be identified and is accessible in the OS. If a drive LED is orange, the drive is faulty. Replace the faulty components, if any.

6.     Verify that the storage controller is in normal state.

7.     If the issue persists, contact Technical Support.

 

Predictive Failure

Event code

0x0d2000de

Message text

Predictive Failure---Bay Slot: $1, HDD Slot: $2

Variable fields

$1: Bay slot number, which can be 1, 2, 5, 6, 9, 10, 13, or 14.

$2: Drive identifier in the range of 0 to 39.

Severity level

Minor

Example

Predictive Failure---Bay Slot: 1, HDD Slot: 2

Explanation

The RAID controller reports a predictive failure, which can be a storage medium reserved block alarm, drive lifetime alarm, Prefail alarm, or bad sector alarm. If the message is generated for a drive in a bay slot of a blade server, the message is suffixed with --- Bay Slot: $1, HDD Slot: $2. The message has no suffix on other servers.

Recommended action

1.     Log in to HDM to verify that the drive is in normal state.

2.     Replace the drive.

3.     If the issue persists, contact Technical Support.

 

Consistency Check / Parity Check in progress. System Source Monitor: Hard Disk usage exceeds the threshold

Event code

0x0d4000de

Message text

Linux:

Consistency Check / Parity Check in progress. System Source Monitor: Hard Disk usage exceeds the threshold---OS:Linux/Unix,See disk details about Logical disk name, Threshold $1: ---Current usage $2

Windows:

Consistency Check / Parity Check in progress. System Source Monitor: Hard Disk usage exceeds the threshold---OS:Windows, Logical disk $1:---Current usage $2

Variable fields

Linux:

·     $1: Drive space usage threshold.

·     $2: Current drive space usage.

Windows:

·     $1: Drive letter.

·     $2: Current drive space usage.

Severity level

Info

Example

Linux:

Consistency Check / Parity Check in progress. System Source Monitor: Hard Disk usage exceeds the threshold --OS:Linux/Unix,See disk details about Logical disk name, Threshold 75%: ---Current usage 80%

Windows:

Consistency Check / Parity Check in progress. System Source Monitor: Hard Disk usage exceeds the threshold ---OS:Windows, Logical disk d: ---Current usage 80%

Explanation

Drive usage exceeded the threshold.

You can configure the processor usage, memory usage, and drive usage thresholds from HDM. During operation, FIST SMS obtains system resource usage information, and sends the information to HDM through IPMI commands. HDM generates this message if a threshold is exceeded.

Recommended action

1.     Use the HDM system resource monitoring feature to monitor the drive usage. If the usage is abnormal, contact Technical Support.

2.     If the drive usage is normally high, back up data and expand the drive capacity.

 

Consistency Check / Parity Check in progress. System Source Monitor: Relieve resource alarm about Hard Disk Usage

Event code

0x0d4000df

Message text

Linux:

Consistency Check / Parity Check in progress. System Source Monitor: System Source Monitor: Relieve resource alarm about Hard Disk Usage ---OS:Linux/Unix,See disk details about Logical disk name, Threshold $1: ---Current usage $2

Windows:

Consistency Check / Parity Check in progress. System Source Monitor: System Source Monitor: Relieve resource alarm about Hard Disk Usage ---OS:Windows, Logical disk $1:---Current usage $2

Variable fields

Linux:

·     $1: Drive space usage threshold.

·     $2: Current drive space usage.

Windows:

·     $1: Drive letter.

·     $2: Current drive space usage.

Severity level

Info

Example

Linux:

Consistency Check / Parity Check in progress. System Source Monitor: Relieve resource alarm about Hard Disk Usage ---OS:Linux/Unix,See disk details about Logical disk name, Threshold 80%: ---Current usage 75%

Windows:

Consistency Check / Parity Check in progress. System Source Monitor: Relieve resource alarm about Hard Disk Usage ---OS:Windows, Logical disk d: ---Current usage 80%

Explanation

This message is generated when the system resource usage drops below the alarm threshold. This is an alarm removal log for event 0x0d4000de.

You can configure the processor usage, memory usage, and drive usage thresholds from HDM. During operation, FIST SMS obtains system resource usage information, and sends the information to HDM through IPMI commands. HDM generates this message if a threshold is exceeded.

Recommended action

No action is required.

 

In Critical Array

Event code

0x0d5000de

Message text

In Critical Array---$1:$2$3 :$4.

Variable fields

$1: Drive bay slot or PCIe slot.

$2: When $1 is a drive bay slot, this parameter represents the drive bay slot number, which can be 1, 2, 5, 6, 9, 10, 13, or 14. When $1 is a PCIe slot, this parameter represents the slot number of the storage controller that manages the logical drive.

$3: HDD slot or LDDevno.

$4: When $3 represents HDD slot, this parameter represents the drive identifier in the range of 0 to 39. When $3 represents LDDevno, this parameter represents the logical drive number.

Severity level

Major

Example

In Critical Array---PCIe slot:1---LDDevno :2

Explanation

A drive in a logical drive was removed or failed and the logical drive degraded.

If the message is generated for a drive in a bay slot of a blade server, the message is suffixed with --- Bay Slot: $2, HDD Slot: $4. On other servers, the message is suffixed with ---PCIe slot: $2---LDDevno : $4.

Recommended action

1.     Verify that the drive is not removed. If the drive is removed, re-install the drive and recreate the RAID array.

2.     Log in to HDM, view drive information, and verify that all drives in the logical drive are identified correctly. If a drive cannot be identified, re-install the drive. If the drive cannot be identified after re-installation, replace the drive.

3.     Log in to HDM, view drive information, and verify that the status of the drive is Unconfigured Good.

4.     After the drive is identified correctly, recreate the RAID array.

5.     If the issue persists, contact Technical Support.

 

In Failed Array

Event code

0x0d6000de

Message text

In Failed Array---$1:$2$3 :$4.

Variable fields

$1: Drive bay slot or PCIe slot.

$2: When $1 is a drive bay slot, this parameter represents the drive bay slot number. When $1 is a PCIe slot, this parameter represents the slot number of the storage controller that manages the logical drive.

$3: HDD slot or LDDevno.

$4: When $3 represents HDD slot, this parameter represents the drive identifier. When $3 represents LDDevno, this parameter represents the logical drive number.

Severity level

Major

Example

In Failed Array---PCIe slot:1---LDDevno :2

Explanation

A drive in a logical drive was removed or failed and the logical drive was totally corrupted.

If the message is generated for a drive in a bay slot of a blade server, the message is suffixed with --- Bay Slot: $2, HDD Slot: $4. On other servers, the message is suffixed with ---PCIe slot: $2---LDDevno : $4.

Recommended action

1.     Verify that the drive is not removed. If the drive is removed, re-install the drive and recreate the RAID array.

2.     Log in to HDM, view drive information, and verify that all drives in the logical drive are identified correctly. If a drive cannot be identified, re-install the drive. If the drive cannot be identified after re-installation, replace the drive.

3.     Log in to HDM, view drive information, and verify that the status of the drive is Unconfigured Good.

4.     After the drive is identified correctly, verify that the RAID array is normal. If the RAID array is faulty, recreate the RAID array.

5.     If the issue persists, contact Technical Support.

 

Rebuild/Remap in progress

Event code

0x0d7000de

Message text

Rebuild/Remap in progress---Bay Slot: $1, HDD Slot: $2.

Variable fields

$1: Drive bay number, including 1, 2, 5, 6, 9, 10, 13, and 14.

$2: Drive number on a drive bay in the range of 0 to 39.

Severity level

Info

Example

Rebuild/Remap in progress---Bay Slot: 1, HDD Slot: 2

Explanation

If the message is generated for a drive in a bay slot of a blade server, the message is suffixed with ---Bay Slot: $1, HDD Slot: $2. On other servers, the message has no suffix.

Recommended action

No action is required.

 

The disk triggered a media error

Event code

0x0da000de

Message text

The disk triggered a media error--$1.

Variable fields

$1: Drive location.

Severity level

Info

Example

The disk triggered an media error--Front 1

Explanation

The number of media errors exceeded the threshold.

Recommended action

1.     Upgrade the firmware of the drive.

2.     Replace the drive.

3.     If the issue persists, contact Technical Support.

 

The disk triggered an uncorrectable error

Event code

0x0db000de

Message text

The disk triggered an uncorrectable error--$1.

Variable fields

$1: Drive location.

Severity level

Minor

Example

The disk triggered an uncorrectable error--Front 1

Explanation

The number of uncorrectable errors exceeded the threshold.

Recommended action

1.     Upgrade the firmware of the drive.

2.     Replace the drive.

3.     If the issue persists, contact Technical Support.

 

The disk is missing

Event code

0x0dc000de

Message text

The disk is missing.

Variable fields

N/A

Severity level

Major

Example

The disk is missing

Explanation

The drive cannot be identified because the drive is faulty or drive cables are connected incorrectly.

Recommended action

1.     Log in to HDM, view drive information, and verify that all drives in the logical drive are identified correctly.

2.     Verify that the drive data cables, power cords, and signal cables are connected correctly.

3.     Re-install the drive.

4.     Replace the drive.

5.     If the issue persists, contact Technical Support.

 

System firmware Progress

System Firmware Error (POST Error)---CPU matching failure

Event code

0x0f0000de

Message text

System Firmware Error (POST Error)---CPU matching failure.

Variable fields

N/A

Severity level

Major

Example

System Firmware Error (POST Error)---CPU matching failure

Explanation

The BIOS detected a CPU frequency, microcode, or UPI matching error at POST.

Recommended action

1.     Verify that the processors are installed correctly as required in the user guide for the server.

2.     Verify that the CPUs have the same model.

3.     If the issue persists, contact Technical Support..

 

System Firmware Error (POST Error)---Firmware (BIOS) ROM corruption detected

Event code

0x0f0000de

Message text

System Firmware Error (POST Error)---Firmware (BIOS) ROM corruption detected.

Variable fields

N/A

Severity level

Major

Example

System Firmware Error (POST Error)---Firmware (BIOS) ROM corruption detected

Explanation

The BIOS detected ROM corruption at POST. The BIOS firmware is damaged when this message is generated.

Recommended action