H3C IMC Distributed Deployment Guide with Remote Database-7.3-5W113

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Contents

Overview·· 1

IMC components· 1

IMC platform·· 1

Service components· 1

IMC editions· 3

Installation and deployment 4

Deployment restrictions and guidelines· 4

Obtaining IMC installation and deployment methods· 4

Preparing for installation· 6

Hardware requirements· 6

Hardware requirements of the IMC platform·· 7

Hardware requirements of the EIA component 8

Hardware requirements of the WSM component 11

Software requirements· 12

VM requirements· 13

Preparing the installation environment 14

Uninstalling previous versions of IMC· 14

Checking ports and firewalls· 14

Checking the database configuration· 14

Checking the installation environment (optional) 15

Superuser account 17

Setting the system time· 18

Installing and deploying the IMC platform·· 19

Selecting the installation type· 19

Installing the IMC platform·· 20

Deploying IMC on a member server 28

Starting the remote installation wizard· 29

Installing the Intelligent Deployment Monitoring Agent 30

Deploying the IMC platform subcomponents· 31

Managing IMC by using the Intelligent Deployment Monitoring Agent 35

Starting the Intelligent Deployment Monitoring Agent 35

Monitor tab· 36

Process tab· 37

Deploy tab· 38

Environment tab· 40

Installing and deploying IMC service components· 41

Installing and deploying IMC BIMS· 43

Installing IMC BIMS· 43

Deploying IMC BIMS on the conductor server 47

Deploying BIMS subcomponents on a member server 48

Installing and deploying IMC UAM·· 50

Installing IMC UAM·· 50

Deploying UAM on the conductor server 51

Deploying UAM on a member server 58

Installing and deploying IMC MVM·· 61

Installing IMC MVM·· 61

Deploying MVM·· 62

Installing plug-ins· 65

Installing DHCP plug-ins· 65

Restrictions and guidelines· 65

Installing a DHCP plug-in on an MS DHCP server 65

Installing a DHCP plug-in on a Linux DHCP server 66

Installing LLDP plug-ins· 67

Installing an LLDP Windows agent 67

Installing an LLDP Linux agent 68

Accessing IMC·· 69

Hardware, software, and browser requirements· 69

Accessing IMC from a PC· 69

Accessing IMC· 69

Accessing the UAM self-service center 69

Accessing IMC from a mobile device· 70

Securing IMC· 70

Displaying a user agreement 70

Upgrading IMC·· 72

Preparing for the upgrade· 72

Upgrading IMC· 72

Upgrading the IMC platform·· 72

Restoring IMC· 78

Uninstalling IMC·· 80

Uninstalling an IMC component 80

Uninstalling all IMC components at one time· 80

Uninstalling the IMC components from each member server 80

Uninstalling the IMC components from the conductor server 81

Registering IMC·· 82

Security settings· 83

Port settings· 83

Backing up and restoring the database· 84

Configuration restrictions and guidelines· 85

Installing DBMan on the database server 85

Upgrading DBMan· 85

Backing up and restoring databases for a single IMC system·· 86

Backing up databases· 86

Restoring databases· 88

Backing up and restoring databases in stateless failover scenarios· 90

Backing up databases· 91

Restoring databases· 91

Backing up and restoring databases· 93

FAQ·· 94

 


Overview

The following information describes how to deploy IMC in distributed mode and to use a remote database. This deployment scheme scales to networks of 200 to 10000 devices.

IMC components

IMC includes the IMC platform and service components.

IMC platform

The IMC platform is the base component to provide IMC services and includes the following subcomponents:

·     Resource Management

·     Alarm Management

·     User Self Service Management

·     Guest Access Management

·     Intelligent Configuration Center

·     Report Management

·     Network Element (NE) Management

·     Performance Management

·     ACL Management

·     Network Asset Management

·     Security Control Center

·     General Search Service Management

·     Syslog Management

·     VLAN Management

·     WeChat Server

Service components

Service components are optional and purchased separately from the IMC platform. The IMC platform is the basis for implementing various services and must be installed before service component deployment.

IMC includes the following service components:

·     Endpoint Intelligent Access (EIA)—Includes User Access Manager (UAM) and TACACS+ Authentication Manager (TAM).

¡     User Access Manager (UAM)—Provides policy-based Authentication, Authorization, and Accounting (AAA) services. UAM software extends management to wired, wireless, and remote network users, and enables the integration of network device, user, guest, and terminal management on a single unified platform.

¡     TACACS+ Authentication Manager (TAM)—Provides basic AAA functions for network devices or IT users for network device management security. TAM can assign users with different privileges, monitor login and command execution operations, and simplify user management.

·     Endpoint Admission Defense (EAD) Security PolicyEndpoint Admission Defense integrates security policy management and endpoint posture assessment to identify and isolate risks at the network edge. The security policy component allows administrators to control endpoint admission based on an endpoint's identity and posture.

·     MPLS VPN Manager (MVM)—Provides functions such as VPN autodiscovery, topology, monitoring, fault location, auditing, and performance evaluation, as well as VPN and service deployment. MVM also contains a traffic engineering component that helps operators monitor an entire network and deliver service quality by distributing suitable network resources as needed.

·     IPsec VPN Manager (IVM)—Provides features for all aspects of IPsec VPN management for administrators to construct an IPsec VPN network, effectively monitor the operation and performance of the VPN network, and quickly locate device faults for full IPsec VPN lifecycle management.

·     Wireless Service Manager (WSM)—Provides unified management of wired and wireless networks, adding network management functions into existing wired network management systems. WSM software offers wireless LAN (WLAN) device configuration, topology, performance monitoring, RF heat mapping, and WLAN service reports.

·     User Behavior Auditor (UBA)—Provides comprehensive log collection and audit functions supporting log formats such as NAT, flow, NetStreamV5, and DIG. UBA provides DIG logs to audit security-sensitive operations and digest information from HTTP, FTP, and SMTP packets.

·     QoS Manager (QoSM)Enhances visibility and control over QoS configurations and helps administrators focus on QoS service planning by providing a robust set of QoS device and configuration management functions. It allows administrators to organize traffic into different classes based on the configured matching criteria to provide differentiated services, committed access rate (CAR), generic traffic shaping (GTS), priority marking, queue scheduling, and congestion avoidance.

·     Branch Intelligent Management System (BIMS)Provides support for service operations, delivering high reliability, scalability, flexibility, and IP investment returns. Based on the TR-069 protocol, IMC BIMS offers resource, configuration, service, alarm, group, and privilege management. It allows the remote management of customer premise equipment (CPE) in WANs.

·     VAN Fabric Manager (VFM)—Provides an integrated solution for managing both the LANs and SANs in data centers by working with HP devices. VFM depends on VRM to obtain virtual machine (VM) migration information.

·     Intelligent Analysis Reporter (iAR)—Extends the reporting capabilities within IMC to include customized reporting. iAR includes a report designer, which can save designs into report templates. Report formats include charts. Reports can be automatically generated at specified intervals and distributed to key stakeholders.

·     Endpoint Mobile Office (EMO)—Provides mobile office services based on virtualization technologies and the cloud service platform. EMO allows remote access to Windows applications and desktops, provides local resources in the apps store, and manages mobile devices.

·     Security Service Manager (SSM)—Contains SSM and LBM. SSM provides centralized network security management on security devices. LBM deploys configurations to LB devices to implement load balancing through virtual services, real servers, and server farms.

·     Intelligent Portal Management (IPM)—Management platform that provides Wi-Fi marketing for enterprises and organizations. IPM supports site-based authentication policy customization, monitors and analyzes customer flow data, and flexibly pushes advertisements to customers. IPM meets the management and marketing requirements of portal sites, upgrades service quality, and improves customers' online experiences.

·     Endpoints Profiling System (EPS)—IMC service component developed for endpoint identification and monitoring. EPS can immediately identify new or abnormal endpoints by executing periodical or one-time tasks to scan endpoints in areas of the network.

·     U-Center O&M PlatformAs a new-generation intelligent O&M management platform, U-Center O&M Platform provides powerful Infrastructure Operations Management (IOM), including APM and SSA.

IMC editions

The following editions of IMC are available:

·     Professional

·     Standard

·     SNS

To deploy IMC in distributed mode and to use a remote database, you must use the IMC Professional or Standard edition.

Table 1 Differences between IMC editions

Item

SNS

Standard

Professional

Number of nodes

40

Extensible

Extensible

Hierarchical Network

Management

Not supported

Lower-level NMS only

Supported

Distributed deployment

Not supported

Supported

Supported

Operating system

Windows

Windows and Linux

Windows and Linux

Embedded database

Supported

Supported only on Windows

Not supported

Remote database

Supported

Supported

Supported

 

For information about installing a remote database for IMC on Windows, see the following documents:

·     SQL Server 2012 Installation and Configuration Guide

·     SQL Server 2014 Installation and Configuration Guide

·     SQL Server 2016 Installation and Configuration Guide

·     SQL Server 2017 Installation and Configuration Guide

·     SQL Server 2019 Installation and Configuration Guide

·     MySQL 5.5 Installation and Configuration Guide (for Windows)

·     MySQL 5.6 Installation and Configuration Guide (for Windows)

·     MySQL 5.7 Installation and Configuration Guide (for Windows)

·     MySQL 8.0 Installation and Configuration Guide (for Windows)

For information about installing a remote database for IMC on Linux, see the following documents:

·     Oracle 11g Installation and Configuration Guide

·     Oracle 11g R2 Installation and Configuration Guide

·     Oracle 12c Installation and Configuration Guide

·     Oracle 12c R2 Installation and Configuration Guide

·     Oracle 19c Installation and Configuration Guide

·     MySQL 5.5 Installation and Configuration Guide (for Linux)

·     MySQL 5.6 Installation and Configuration Guide (for Linux)

·     MySQL 5.7 Installation and Configuration Guide (for Linux)

·     MySQL 8.0 Installation and Configuration Guide (for Linux)

Installation and deployment

In distributed deployment, the conductor server is the management center of IMC. It interacts with member servers to implement network management. A member server is responsible for specific tasks, for example, network analysis for NTA and portal for UAM.

To improve server performance, IMC uses the "Install + Deploy" model.

·     Install—Copies the IMC installation packages to the server and loads them to the Intelligent Deployment Monitoring Agent.

·     Deploy—Decompresses the installation packages and runs deployment scripts on the server.

The IMC components are operational only after they are deployed. In distributed deployment, all IMC components are installed on the conductor server and deployed on the conductor server or a member server as needed. The conductor server provides centralized Web services.

IMC automatically creates a database user for each component when the component is deployed. As a best practice, do not modify the database user configuration, including the database user password and password policy.

If the deployment or upgrade process is interrupted, IMC automatically stores logs as a compressed file in the \tmp directory of the IMC installation path. You can use the logs to quickly locate the issue or error.

Deployment restrictions and guidelines

To deploy IMC in distributed mode, follow these restrictions and guidelines:

·     The conductor and member servers must use the same operating system.

·     You can use SQL Server and MySQL databases for Windows. You can use Oracle and MySQL databases for Linux.

·     When you use Oracle, make sure all databases used by the conductor and member servers have different network service names.

·     The following subcomponents must be deployed on the conductor server:

¡     Resource Management

¡     NE Management

¡     Report Management

¡     Network Asset Management

¡     Security Control Center

For more information about the deployment for other subcomponents, see Table 13. For more information about the deployment for other service components, see Table 14.

·     If the IMC Intelligent Deployment Monitoring Agent is already installed on member servers, uninstall it before you deploy IMC components in distributed mode. For more information about how to uninstall the Intelligent Deployment Monitoring Agent, see "Uninstalling IMC."

Obtaining IMC installation and deployment methods

You can use the following methods to obtain the IMC installation and deployment procedure:

·     View the video case on H3C website at https://www.h3c.com/en/Support/Resource_Center/EN/Network_Management/Catalog/H3C_IMC/IMC/.

You can also perform the following steps to view the video case:

a.     Access https://www.h3c.com/en/.

b.     Select Support > Technical Documents > Network Operations & Management > Intelligent Management Center 7.

c.     Click the video installation case, download the video to your computer, and decompress it.

·     Read this document.

This document describes information about installing and deploying IMC on Windows Server 2012 R2. Installing and deploying IMC on Linux is the same as that on Windows.

The IMC software is included in the DVD delivered with the product.


Preparing for installation

Hardware requirements

The tables in this section use the following terminology:

·     Node—IMC servers, database servers, and devices managed by IMC are called nodes.

·     Collection unit—The number of collection units equals the total number of performance instances collected at 5-minute intervals. If the collection interval is greater than 5 minutes, the number of collection units decreases. If the collection interval is smaller than 5 minutes, the number of collection units increases.

For example, if performance instances listed in Table 2 are collected every 5 minutes, the number of collection units is the same as the number of performance instances, which is 24. If the collection interval is twice the 5-minute interval (10 minutes), the number of collection units is half the total number of performance instances, which is 12.

Table 2 Performance instances

Monitored item

Number

Performance index

Performance instance

CPU

1

CPU usage

1

Memory

1

Memory usage

1

Interface

10

Receiving rate

10

Sending rate

10

Device

1

Unreachability rate

1

Response time

1

 

 

Total

24

 

·     Java heap sizeJava heap size that can be used by the IMC Web server.

To set the Java heap size for IMC:

¡     On Windows, run the setmem.bat heap size script in the \client\bin directory of the IMC installation path.

¡     On Linux, run the setmem.sh heap size script in the /client/bin directory of the IMC installation path.

Set heap size to a value in the range of 256 to 32768 for a 64-bit OS. The java heap size cannot exceed the physical memory size.

To improve I/O performance, follow these guidelines:

·     When the number of the collection units is from 100 K to 200 K, install two or more disks and a RAID card with a cache of a minimum of 256 MB.

·     When the number of collection units is from 200 K to 300 K, install two or more disks and a RAID card with a cache of a minimum of 512 MB.

·     When the number of collection units is 300 K to 400 K, install four or more disks and a RAID card with a cache of a minimum of 1 GB.

·     Install three disks in RAID 5, and four or more disks in RAID 0+1.

Optimal hardware requirements vary with scale, other management factors, and are specific to each installation. Please consult H3C Support, or your local account teams for exact requirements.

If service components are added to the IMC platform, be sure to read the release notes of each component. When multiple components are deployed, the resources must be combined. Suppose the required CPU resource, memory resource, and disk resource of a component are A(num), B(num), and C(num), respectively. When multiple components are deployed, the required hardware resources are as follows:

·     CPU=A0+A1+A2+A3

·     Memory=B0+B1+B2+B3

·     Disk=C0+C1+C2+C3

Hardware requirements of the IMC platform

Table 3 Hardware requirements for a 64-bit Windows operating system

Management scale

System minimum requirements

Nodes

Collection units

Online operators

CPU (2.5GHz or above)

Server memory

Java heap size

Disk space for installation

Disk space for data storage

0 to 200

0 to 5 K

20

2 cores

12 GB

4 GB

100 GB

100 GB

0 to 200

5 K to 50 K

10

2 cores

12 GB

4 GB

100 GB

200 GB

200 to 1 K

0 to 10 K

30

4 cores

16 GB

4 GB

100 GB

100 GB

200 to 1 K

10 K to 100 K

10

4 cores

16 GB

4 GB

100 GB

200 GB

1 K to 2 K

0 to 20 K

30

6 cores

24 GB

8 GB

150 GB

100 GB

1 K to 2 K

20 K to 200 K

10

6 cores

24 GB

8 GB

150 GB

200 GB

2 K to 5 K

0 to 30 K

40

8 cores

32 GB

12 GB

200 GB

120 GB

2 K to 5 K

30 K to 300 K

20

8 cores

32 GB

12 GB

200 GB

250 GB

5 K to 10 K

0 to 40 K

50

16 cores

48 GB

16 GB

200 GB

150 GB

5 K to 10 K

40 K to 400 K

20

16 cores

48 GB

16 GB

200 GB

300 GB

10 K to 15 K

0 to 40 K

50

24 cores

64 GB

24 GB

200 GB

200 GB

10 K to 15 K

40 K to 400 K

20

24 cores

64 GB

24 GB

200 GB

600 GB

 

Table 4 Hardware requirements for a 64-bit Linux operating system

Management scale

System minimum requirements

Nodes

Collection units

Online operators

CPU (2.5GHz or above)

Server memory

Java heap size

Disk space for installation

Disk space for data storage

0 to 200

0 to 5 K

20

2 cores

12 GB

4 GB

100 GB

100 GB

0 to 200

5 K to 50 K

10

2 cores

12 GB

4 GB

100 GB

200 GB

200 to 1 K

0 to 10 K

30

4 cores

16 GB

6 GB

100 GB

100 GB

200 to 1 K

10 K to 100 K

10

4 cores

16 GB

6 GB

100 GB

200 GB

1 K to 2 K

0 to 20 K

30

6 cores

24 GB

8 GB

150 GB

100 GB

1 K to 2 K

20 K to 200 K

10

6 cores

24 GB

8 GB

150 GB

200 GB

2 K to 5 K

0 to 30 K

40

8 cores

32 GB

12 GB

200 GB

120 GB

2 K to 5 K

30 K to 300 K

20

8 cores

32 GB

12 GB

200 GB

250 GB

5 K to 10 K

0 to 40 K

50

16 cores

64 GB

16 GB

200 GB

150 GB

5 K to 10 K

40 K to 400 K

20

16 cores

64 GB

16 GB

200 GB

300 GB

10 K to 15 K

0 to 40 K

50

24 cores

80 GB

24 GB

200 GB

200 GB

10 K to 15 K

40 K to 400 K

20

24 cores

80 GB

24 GB

200 GB

600 GB

 

Hardware requirements of the EIA component

UAM

You can deploy the portal component on multiple servers in distributed mode. When there are high requirements for portal access, as a best practice, deploy the portal component in distributed mode. When you deploy the portal component in distributed mode, as a best practice, support more users on a dedicated portal server. A dedicated portal server must have at least a configuration that is one level lower than the current configuration.

If the number of managed access users is above 5k and self-service center is needed, you must deploy self-service center in distributed mode. A dedicated self-service center must have at least a configuration that is one level lower than the current configuration.

The following deployment scheme is given based on some reasonable assumptions. More specifically:

·     In the following tables, the 802.1X access method represents any access method that does not need the collaboration of UAM, except portal access.

·     The CPU requirements of EIA specified here are requirements for Intel CPUs. The requirements for Kunpeng and Feiteng ARM CPUs must be twice the requirements for Intel CPUs.

Table 5 64-bit Windows

Management scale

System minimum requirements

Managed access users

Online operators

Access method

Authentication method

Online users

Concurrent online users

CPU (2.0GHz or above)

Memory

Java heap size

Disk size for installing IMC


(imcInstallDir)

Disk size for running IMC


(imcDataDir)

Maximum IOPS of running disks

<=20K

5

802.1X

PAP/CHAP/EAP-MD5

10000

100

4-core CPU

16G

4G

150GB

100GB

300 (as a best practice, configure a RAID controller with the cache higher than 192M)

EAP-PEAP/TLS/TTLS

3000

10

Portal

PAP/CHAP

6000

50

EAP-PEAP/TLS/TTLS

3000

10

<=100K

10

802.1X

PAP/CHAP/EAP-MD5

50000

200

8-core CPU

32G

8G

300GB

150GB

600 (as a best practice, configure a RAID controller with the cache higher than 256M)

EAP-PEAP/TLS/TTLS

15000

20

Portal

PAP/CHAP

20000

150

EAP-PEAP/TLS/TTLS

15000

20

<=500K

15

802.1X

PAP/CHAP/EAP-MD5

100000

500

16-core CPU

64G

12G

600GB

300GB

1000 (as a best practice, configure a RAID controller with the cache higher than 1G)

EAP-PEAP/TLS/TTLS

30000

50

Portal

PAP/CHAP

40000

300

EAP-PEAP/TLS/TTLS

20000

40

 

Table 6 64-bit Linux

Management scale

System minimum requirements

Managed access users

Online operators

Access method

Authentication method

Online users

Concurrent online users

CPU (2.0GHz or above)

Memory

Java heap size

Disk size for installing IMC


(imcInstallDir)

Disk size for running IMC


(imcDataDir)

Maximum IOPS of running disks

<=20K

5

802.1X

PAP/CHAP/EAP-MD5

10000

100

4-core CPU

16G

4G

150GB

100GB

800 (as a best practice, configure a RAID controller with the cache higher than 192M)

EAP-PEAP/TLS/TTLS

3000

10

Portal

PAP/CHAP

6000

50

EAP-PEAP/TLS/TTLS

3000

10

<=100K

10

802.1X

PAP/CHAP/EAP-MD5

50000

200

8-core CPU

32G

8G

300GB

150GB

1800 (as a best practice, configure a RAID controller with the cache higher than 256M)

EAP-PEAP/TLS/TTLS

15000

20

Portal

PAP/CHAP

20000

150

EAP-PEAP/TLS/TTLS

15000

20

<=500K

15

802.1X

PAP/CHAP/EAP-MD5

100000

500

16-core CPU

64G

12G

600GB

300GB

2400 (as a best practice, configure a RAID controller with the cache higher than 1G)

EAP-PEAP/TLS/TTLS

30000

50

Portal

PAP/CHAP

40000

300

EAP-PEAP/TLS/TTLS

20000

40

 

TAM

The managed devices refer to the devices added to the device list for the device authentication service.

Table 7 64-bit Windows/Linux

Management scale

System minimum requirements

Managed devices

CPU (2.0GHz or above)

Memory

Java heap size

Disk size for installing IMC


(imcInstallDir)

Disk size for running IMC


(imcDataDir)

<=5000

4-core CPU

8G

2G

3GB

160GB

<=20K

8-core CPU

16G

4G

3GB

320GB

 

Hardware requirements of the WSM component

When the number of collection units is 0 to 5k, no or few performance monitors are enabled.

Table 8 64-bit Windows

Management scale

System minimum requirements

Nodes

Collection units

Online operators

CPU (2.5GHz or above)

Memory

Java heap size

Disk size for installing IMC


(imcInstallDir)

Disk size for running IMC


(imcDataDir)

Fit APs: 0 to 500

0 to 50K

10

2-core CPU

4G

1G

3GB

60GB

Fit APs: 500 to 1000

16K to 90K

10

4-core CPU

8G

4G

3GB

100GB

Fit APs: 1000 to 3000

32K to 150K

10

6-core CPU

16G

6G

4GB

200GB

Fit APs: 3000 to 5000

100K to 250K

10

8-core CPU

24G

8G

5GB

250GB

Enterprise network: fit APs: 5000 to 10000

160K to 400K

10

12-core CPU

32G

12G

7GB

300GB

Service provider: Fit APs: 5000 to 8000

 

Table 9 64-bit Linux

Management scale

System minimum requirements

Nodes

Collection units

Online operators

CPU (2.5GHz or above)

Memory

Java heap size

Disk size for installing IMC


(imcInstallDir)

Disk size for running IMC


(imcDataDir)

Fit APs: 0 to 500

0 to 50K

10

2-core CPU

4G

1G

3GB

60GB

Fit APs: 500 to 1000

16K to 90K

10

4-core CPU

8G

4G

3GB

100GB

Fit APs: 1000 to 3000

32K to 150K

10

6-core CPU

16G

6G

4GB

200GB

Fit APs: 3000 to 5000

100K to 250K

10

8-core CPU

24G

8G

5GB

250GB

Enterprise network: fit APs: 5000 to 10000

160K to 400K

10

12-core CPU

32G

12G

7GB

300GB

Service provider: Fit APs: 5000 to 8000

 

Software requirements

Table 10 Software requirements

Item

Requirement

Remarks

Windows

Operating system

Windows Server 2012 (64-bit)

KB2836988

Windows Server 2012 R2 (64-bit)

N/A

Windows Server 2016 (64-bit)

N/A

Windows Server 2019 (64-bit)

N/A

Database

SQL Server 2012 Enterprise

Service Pack 4

SQL Server 2014 Enterprise

Service Pack 3

SQL Server 2016 Enterprise

Service Pack 3

SQL Server 2017 Enterprise

N/A

SQL Server 2019 Enterprise

N/A

SQL Server 2017 Express

Used as the embedded database for SNS and standard editions only.

Linux

Operating system

Red Hat Enterprise Linux Server 7.x (64-bit)

N/A

Red Hat Enterprise Linux Server 8.x (64-bit)

N/A

CentOS 7.x (64bit)

N/A

Kylin Advanced Server Operating System V10 (AMD64 Edition)

N/A

Database

Oracle 11g Release 1 (64-bit)

N/A

Oracle 11g Release 2 (64-bit)

N/A

Oracle 12c Release 1 (64-bit)

N/A

Oracle 12c Release 2 (64-bit)

N/A

Oracle 18c (64 bit)

N/A

Oracle 19c (64 bit)

N/A

DM Database Management System V8.1.1.126

Available only on Kylin V10

Both Linux and Windows

Database

MySQL Enterprise Server 5.5

A maximum of 1000 devices are supported.

MySQL Enterprise Server 5.6

MySQL Enterprise Server 5.7

MySQL Enterprise Server 8.0

MariaDB 5.5.x

N/A

MariaDB 10.3.x

MariaDB 10.5.x

 

VM requirements

As a best practice, install IMC on a physical server.

When installed on a virtual machine, IMC supports the following virtual platforms:

·     VMware:

¡     VMware ESXi 5.5

¡     VMware ESXi 6.0

¡     VMware ESXi 6.5

¡     VMware ESXi 6.7

·     CAS:

¡     CAS 2.0

¡     CAS 3.0

¡     CAS 5.0

·     Hyper-V:

¡     Hyper-V 2008 R2

¡     Hyper-V 2012

¡     Hyper-V 2012 R2

If IMC is installed on a virtual machine, do not change the following virtual machine configuration settings:

·     CPU cores

·     Number, model, and MAC addresses of network adapters

·     Number of disk drives

·     Storage paths

·     Assignment of storage

If the settings are changed, IMC might not operate correctly.

Preparing the installation environment

To ensure the correct installation and operation of IMC, make sure no other network management products are installed on the same server as IMC.

Do not install IMC in an IPv6 environment. However, IMC allows users to manage IPv6 devices.

Uninstalling previous versions of IMC

If IMC was previously installed on the system, then thoroughly uninstall it first. For information about uninstalling IMC, see "Uninstalling IMC."

After you uninstall IMC:

·     On Windows, delete the iMC-Reserved folder from the WINDOWS folder of the system disk.

·     On Linux, delete the iMC-Reserved folder from the /etc directory.

Checking ports and firewalls

Make sure the IMC Web service ports and database listening ports are open in the firewall. Table 11 lists the default IMC Web service ports and database listening ports.

Table 11 IMC port requirements

Server

Usage: protocol/default port

Direction

Web

HTTP: TCP/8080

HTTPS: TCP/8443

Browser to IMC

Database

SQL Server database: TCP/1433

Oracle database: TCP/1521

MySQL database: TCP/3306

IMC and components to the database

 

Make sure the javaw.exe and java.exe programs are not blocked by the firewall. On Windows, these programs are located in the \common\jre\bin directory of the IMC installation path. On Linux, these programs are located in the /common/jre/bin/java directory of the IMC installation path.

Use tools such as netstat -a and telnet hostname port to verify access between systems.

Checking the database configuration

IMC data can be stored on a remote database server. In distributed deployments, the data of all IMC servers is typically stored on the same remote database server.

To use a SQL database server:

·     Install a SQL Server client that has the same version as the database.

·     Create a folder to store IMC data files on the SQL server. You are required to provide the folder to save IMC data on the remote database during IMC deployment.

·     As a best practice, use the account LocalSystem for the SQL Server service on the database server. This enables the database superuser used for installing IMC to have read and write access to all disks on the database server. To use another account, you must grant the account read and write access to the database file folder. For more information, see SQL Server 2012/2014/2016/2017 Installation Guide.

To use an Oracle database:

·     Install an Oracle client that has the same version as the database.

·     Create a network service name and set the network service name to be the IP address of the database server.

Before installing IMC, first install the database server, and then configure the database services to automatically start with the operating system.

For example, to use a SQL Server database for IMC, install the database before IMC installation and set the startup type of the SQL Server and SQL Server Agent services to Automatic.

To view the startup type of the database services, click Start, and then select Administrative Tools > Services.

Checking the installation environment (optional)

The IMC installation package provides a tool (envcheck) to check the system environment and database connectivity.

To check the installation environment:

1.     Copy the envcheck tool (envcheck.bat for Windows or envcheck.sh for Linux) from the tools folder to the install folder of the IMC installation package.

2.     Run the tool.

The Checking installation environments dialog box opens.

The system checks the port availability, free physical memory, and legacy database server or client.

After the checks are complete, the Checking installation parameters dialog box opens, as shown in Figure 1. The following information uses Windows and Microsoft SQL Server as an example.

Figure 1 Checking installation parameters

 

3.     Configure the parameters for checking database connectivity:

¡     Database Type—Select the database type. Options are Microsoft SQL Server, MySQL, and Oracle. The default is Microsoft SQL Server.

¡     Instance NameTo connect to the default instance of the database, select Default Instance. To connect to a named instance, select Other Instance, and then enter the instance name.

If you install IMC on Linux and use an Oracle database, configure the network service name and the tablespace name.

-     You can select a network service name or click the Add Network Service Name icon  to add a network service name. For more information about configuring the network service name, see Oracle 11g Installation and Configuration Guide or Oracle 11g R2 Installation and Configuration Guide.

-     To connect to the default tablespace of the database, select Default Tablespace. To connect to a named tablespace, select Other Tablespace, and then enter the tablespace name.

¡     Superuser—Enter the database superuser name. The default is sa.

¡     Password—Enter the password of the superuser.

¡     Database Location—Select other server from the list.

¡     Database Server Address—Enter the IP address of the database server. This field is editable only when other server is selected as the database location.

¡     Listening PortEnter the listening port of the database server. The default is 1433.

¡     Installation LocationSpecify the local directory for storing the IMC installation package.

¡     Data File LocationSpecify the local directory for storing the data files.

¡     HTTP Port—Enter the HTTP port number for the IMC Web server. The default is 8080.

¡     HTTPS Port—Enter the HTTPS port number for the IMC Web server. The default is 8443.

4.     Click OK.

The Checking installation environments dialog box displays the check results, as shown in Figure 2.

Figure 2 Check results

 

5.     Click Exit.

Fix any failed check items according to the check results.

Superuser account

Before IMC installation, obtain the password of the database superuser account or other database user accounts that have superuser privileges.

During IMC platform installation, IMC uses the superuser account and password for database access, and then creates database files and user accounts for each deployed component. The deployed IMC platform subcomponents and service components use their own user accounts for database access.

To perform the following tasks, you must update the password in IMC if the password of the superuser account is changed after IMC deployment:

·     View database information on the Environment tab.

·     Deploy new components.

·     Update existing components.

To update the database user password in IMC:

1.     Start the Intelligent Deployment Monitoring Agent, and then click the Environment tab.

2.     Click Change Password.

The Change Password button is displayed only when the Intelligent Deployment Monitoring Agent detects an incorrect database user password.

3.     Enter the new database password, and then click OK, as shown in Figure 3.

Figure 3 Changing the superuser password

 

Table 12 lists the default superuser accounts.

Table 12 Database superuser accounts

Database

Superuser

SQL Server

sa

Oracle

·     system

·     sys

MySQL

root

 

Setting the system time

Follow these guidelines when you set the system time:

·     Do not enable seasonal time adjustments such as daylight savings time.

·     Before installing IMC, verify that the system time, date, and time zone settings on the server are correct.

Do not modify the system time on the server after IMC is started. If you modify the system time, the following issues might occur:

·     When jumping to a future time, the system might get so occupied in processing the sudden burst of expired data that real-time data sampling will be delayed. The delay is automatically recovered after the processing of expired data is complete.

·     When you modify the system time to a past time, data with overlapping time occurs, and data processing might become abnormal. After the overlapping time is past, data processing becomes normal again.


Installing and deploying the IMC platform

You must install the database before installing IMC. This example uses the SQL server 2012 database. For information about how to install the database, see SQL Server 2012 Installation and Configuration Guide.

Table 13 lists the IMC platform subcomponents and the optional servers.

Table 13 IMC platform subcomponents and deployment requirements

Component

Subcomponents

Optional server

IMC platform

Resource Management

Conductor

Alarm Management

Conductor or member

Guest Access Management

Conductor or member

Performance Management

Conductor or member

Network Asset Management

Conductor or member

ACL Management

Conductor

Intelligent Configuration Center

Conductor

NE Management

Conductor or member

Report Management

Conductor or member

General Search Service Management

Conductor

Security Control Center

Conductor

Syslog Management

Conductor or member

VLAN Management

Conductor or member

User Selfservice Management

Conductor or member

WeChat Server

Conductor or member

 

Selecting the installation type

1.     Log in to Windows as an administrator.

2.     Run the install.bat script in the install directory of the IMC installation package.

The Select Country/Region, Language, and Installation Type dialog box opens, as shown in Figure 4.

Figure 4 Select Country/Region, Language , and Installation Type dialog box

 

3.     Select the country/region, language, and the Custom installation type.

IMC supports typical and custom installations.

¡     TypicalInstalls and deploys all platform subcomponents on the local host without manual intervention.

¡     CustomAllows you to select desired platform subcomponents to install and deploy on the conductor server. After the installation completes, you must manually deploy the platform subcomponents. A custom installation is required to start a distributed deployment.

4.     Click OK.

To install the IMC platform on a Linux host, use the following guidelines:

·     Run the install.sh script in the install directory of the IMC installation package as a root user.

·     If Linux is used, copy the IMC installation package to a local directory before you run the install.sh script.

·     If the IMC installation package is transferred to the host through FTP, grant read access to the install.sh script by executing chmod –R 775 install.sh in the directory of the script.

When you install or upgrade iMC, restart the iMC server if a socket issue exists in the iMC installation environment. If no socket issue exists, you do not need to restart the iMC server.

The installation packages of the following components are located in the tools\components directory: ACL, EUPLAT, GAM, RestPlugin, VLAN, and WeChat. Before you install and deploy the IMC platform, copy the installation packages of the components you want to install to the install\components directory.

Installing the IMC platform

1.     In the Select Country/Region, Language, and Installation Type dialog box, select the Custom installation type, and then click OK.

The Checking Database Connectivity dialog box opens, as shown in Figure 5.

Figure 5 Checking Database Connectivity

 

2.     Configure the parameters as needed. For descriptions about the parameters, see "Checking the installation environment."

3.     Click OK.

After the checks are passed, the IMC installation wizard opens, as shown in Figure 6.

Figure 6 IMC installation wizard

 

4.     Click Next.

The Agreement page opens, as shown in Figure 7.

Figure 7 Agreement page

 

5.     Read the license agreement, select Accept, and then click Next.

The Choose Target Folder page opens, as shown in Figure 8.

Figure 8 Choose Target Folder page

 

6.     Select the components you want to install and specify a local path as the installation location.

The installation program examines whether the specified installation path contains files. If the path contains files, a message is displayed. Click OK to delete the files.

The default installation location is X:\Program Files\iMC, where X is the drive letter of the disk that has the largest amount of free space.

 

 

NOTE:

·     If you install the IMC platform on a Linux host, do not use a symlink path as the installation location.

·     On Linux, the default installation location is /opt/iMC.

 

7.     Click Next.

The Deployment and Upgrade Options page opens, as shown in Figure 9.

Figure 9 Deployment and Upgrade Options page

 

8.     Select Deploy or upgrade at once or Deploy or upgrade later. In this example, select Deploy or upgrade later.

9.     Click Next.

The Installation Summary page opens, as shown in Figure 10.

Figure 10 Installation Summary page

 

10.     Verify the installation summary, and then click Install.

After the installation is complete, the Installation Completed page opens, as shown in Figure 11.

Figure 11 Installation Completed page

 

11.     Select Open deployment monitoring agent, and then click Finish.

The system automatically starts the Intelligent Deployment Monitoring Agent and displays the Batch deploy dialog box, as shown in Figure 12.

Figure 12 Batch deploy dialog box

 

12.     Select the components to be deployed, and then click OK.

The Database Configuration page opens, as shown in Figure 13.

Figure 13 Database Configuration page

 

13.     Enter the password of the superuser.

14.     Set the data file location.

You must first create a folder to save data files on the database server.

Make sure the specified data file location is on a readable and uncompressed disk drive and does not include any files.

15.     Click Next, and then click OK in the confirmation dialog box that opens.

The Configure Web Service Port page opens, as shown in Figure 14.

Figure 14 Configure Web Service Port page

 

16.     Enter the HTTP and HTTPS port numbers. This example uses the default port numbers 8080 and 8443.

If you specify other port numbers, make sure the specified ports are not used by other services.

17.     Click Deploy.

After the deployment is complete, the Batch deploy succeeded dialog box opens, as shown in Figure 15.

Figure 15 Batch deploy succeeded dialog box

 

18.     Click OK.

Deploying IMC on a member server

Before you deploy IMC subcomponents on a member server for the first time, install the Intelligent Deployment Monitoring Agent on the member server.

Make sure you have started IMC on the conductor server.

Starting the remote installation wizard

To start the remote installation wizard.

1.     On the member server, right-click the installslave.bat script in the install directory of the installation package and select Run as Administrator.

The Address of Conductor page opens, as shown in Figure 16.

To start the remote installation wizard on Linux, run the installslave.sh script in the install directory of the installation package as a root user. If the installation file is obtained by using FTP, you must first authorize the installslave.sh script by executing chmod –R 775 installslave.sh in the directory of the script.

Figure 16 Address of Conductor

 

2.     Enter the IP address of the conductor server, and then click OK.

The Checking Database Connectivity dialog box opens, as shown in Figure 17.

Figure 17 Checking Database Connectivity

 

3.     Configure the parameters as needed. For descriptions about the parameters, see "Checking the installation environment."

4.     Click OK to start checking the database connectivity.

After the installation environment check is passed, the Remote Installation Wizard opens, which means that you have successfully started the remote installation wizard.

Installing the Intelligent Deployment Monitoring Agent

1.     On the Choose Target Folder for Deployment dialog box shown in Figure 18, specify the deployment location for the Intelligent Deployment Monitoring Agent.

The default deployment location is the \Program Files\iMC directory of the disk with the maximum free space on Windows or is /opt/iMC on Linux. This example uses E:\Program Files\iMC.

The installation program examines whether the specified installation path contains files. If the path contains files, a message is displayed. Click OK to delete the files.

Figure 18 Choose Target Folder for Deployment

 

2.     Click Install.

The system starts to download files. After the download, the Installation Completed dialog box opens, as shown in Figure 19.

Figure 19 Installation Completed

 

3.     Click Finish.

Deploying the IMC platform subcomponents

1.     Click the Deploy tab.

The Deploy tab displays information about all IMC components that have been installed.

2.     Right-click a platform subcomponent that has not been deployed, and then select Batch Deploy from the shortcut menu.

The Batch deploy dialog box opens.

Figure 20 Batch deploy

 

3.     Select the subcomponents you want to deploy, and then click OK.

The system starts downloading the files.

4.     Perform the following tasks after the download is complete:

a.     On the Configure Web Service Port page, set HTTP Port (8080 by default) and HTTPS Port (8443 by default) as needed.

Figure 21 Configure Web Service Port

 

a.     On the Database Configuration page, perform the following tasks:

-     Enter the password for the user sa for the current database, which is the superuser name specified during IMC installation.

-     Specify the data file location on the database server. The default location is the \Program Files\imcdata directory of the disk with the maximum free space on Windows or is /opt/imcdata on Linux. This example uses E:\Program Files\imcdata.

Figure 22 Database Configuration

  

 

5.     Click Deploy to start the deployment.

After the deployment is finished, the Batch deploy result dialog box opens.

Figure 23 Batch deploy result

 

6.     Click OK.


Managing IMC by using the Intelligent Deployment Monitoring Agent

The Intelligent Deployment Monitoring Agent is automatically installed after the IMC platform is installed.

As the IMC management and maintenance tool, the Intelligent Deployment Monitoring Agent provides IMC operation information as well as a variety of management options, such as:

·     Starting and stopping IMC.

·     Installing new components.

·     Upgrading IMC components.

·     Deploying and removing components.

Starting the Intelligent Deployment Monitoring Agent

To start the Intelligent Deployment Monitoring Agent, click Start, access the all applications page, and then select iMC > Deployment Monitoring Agent.

To start the Intelligent Deployment Monitoring Agent on Linux, run the dma.sh script in the /deploy directory of the IMC installation path.

As shown in Figure 24, the agent contains the following tabs: Monitor, Process, Deploy, and Environment. By default, the Monitor tab is displayed.

The following information describes the functionality of each tab.

Figure 24 Intelligent Deployment Monitoring Agent

 

 

NOTE:

To start the Intelligent Deployment Monitoring Agent on Linux, run the dma.sh script in the /deploy directory of the IMC installation path.

 

Monitor tab

As shown in Figure 25, the Monitor tab displays the performance information for the IMC server, including the disk, CPU, and physical memory usage information.

The tab also provides the following options:

·     Start—Click this button to start IMC. This button is available when IMC is stopped.

 

IMPORTANT

IMPORTANT:

For correct operation, the Intelligent Management Serverservice must start with an account that has read/write permissions on the IMC installation folder. By default, the Intelligent Management Server service starts with the Local System account.

 

·     Stop—Click this button to stop IMC. This button is available when IMC is already started.

·     Automatically start the services when the OS starts—Select this option to automatically start IMC when the operating system starts.

·     Install—Click this button to install new components or upgrade existing components.

·     ExitClick this button to exit the Intelligent Deployment Monitoring Agent.

Figure 25 Monitor tab of the Intelligent Deployment Monitoring Agent

 

Process tab

As shown in Figure 26, the Process tab displays IMC process information.

Figure 26 Process tab of the Intelligent Deployment Monitoring Agent

 

The right-click menu of a manageable process provides the following options:

·     Start Process—Select this option to start the process. This option is available when the process is stopped.

·     Stop Process—Select this option to stop the process. This option is available when the process is started.

·     Auto Start—Select this option to enable automatic startup of the process when IMC is started.

·     Manual Start—Select this option to require manual startup of the process.

·     Refresh Process Status—Select this option to refresh the status of the process.

Deploy tab

As shown in Figure 27, the Deploy tab displays information about all deployed components.

Figure 27 Deploy tab of the Intelligent Deployment Monitoring Agent

 

The right-click menu of a component provides the following options:

·     Deploy—Select this option to deploy the component on the local host.

This option is available only when the selected component is in Undeployed state.

·     Batch Deploy—Select this option to batch deploy components on the local host.

Components can be deployed only when they have been installed but in Undeployed state.

·     Undeploy—Select this option to undeploy the component.

This option is available only when the selected component is in Deployed state.

·     Undeploy From ConductorSelect this option to delete component deployment information from the conductor server.

This option is available only when the member server where the component is deployed cannot operate correctly.

·     Batch UndeploySelect this option to undeploy multiple components.

·     UpgradeSelect this option to upgrade the component.

·     Batch UpgradeSelect this option to upgrade components in batches.

·     RemoveSelect this option to remove the component from the host.

This option is available only when the selected component is in Undeployed state.

·     Show PrerequisitesSelect this option to view all components that the selected component depends on. The component can be deployed only after the dependent components are deployed.

This option is unavailable if the component does not depend on any other components.

·     Show DependenciesSelect this option to view all components that depend on the selected component.

This option is unavailable if no other components depend on the selected component.

Environment tab

As shown in Figure 28, the Environment tab displays the software, hardware, and database information for the current IMC server.

The tab also provides database backup and restoration options in the Database Backup and Restore area.

For more information about the Environment tab, see "Backing up and restoring the database."

Figure 28 Environment tab of the Intelligent Deployment Monitoring Agent

 

 


Installing and deploying IMC service components

The following information describes how to install and deploy the service components.

Table 14 lists all service components and subcomponents in IMC.

Table 14 Service components and subcomponents

Component

Subcomponent

Optional server

Endpoint Intelligent Access

User Access Manager

Intelligent Strategy Proxy

Conductor or member

User Access Management

Conductor or member

User Access Management Sub Server

Member

Portal Server

Conductor or member

EIP Server

Conductor or member

EIP Sub Server

Member

Policy Server

Conductor or member

Policy Proxy Server

Conductor or member

User SelfService

Conductor or member

Third-Party Page Publish Server

Conductor or member

TACACS+ Authentication Manager

TACACS+ Authentication Manager

Conductor or member

EAD Security Policy

Security Policy Configuration

Conductor or member

Desktop Asset Manager

Conductor or member

Desktop Asset Manager Proxy Server

Conductor or member

MPLS VPN Manager

MPLS VPN Management

Conductor or member

MPLS TE management

Conductor or member

L2VPN Management

Conductor or member

IPsec VPN Manager

IPsec VPN Manager

Conductor or member

Wireless Service Manager

Wireless Service Manager

Conductor or member

Wireless Intrusion Prevention System

Conductor or member

Wireless Location Manager

Conductor or member

Wireless Location Engine

Conductor or member

Network Traffic Analyzer

Network Traffic Analyzer

Conductor

Network Traffic Analyzer Server

Conductor or member

Network Behavior Analyzer

Conductor

Network Behavior Analyzer Server

Conductor or member

User Behavior Auditor

User Behavior Auditor

Conductor

User Behavior Auditor Server

Conductor or member

Network Behavior Analyzer

Conductor

Network Behavior Analyzer Server

Conductor or member

Application Manager

Application Management

Conductor

Application Management Service

Conductor or member

Server & Storage Automation

Server & Storage Automation

Conductor

QoS Manager

QoS Management

Conductor

Branch Intelligent Management System

Branch Intelligent Management System

Conductor or member

Auto-Configuration Server

Conductor or member

Mobile Branch Manager

Conductor or member

VAN Fabric Manager

VAN Fabric Manager

Conductor or member

Endpoint Mobile Office

Mobile Office Manager

Conductor or member

Mobile Office MDM Proxy

Conductor or member

Intelligent Strategy Proxy

Conductor or member

Security Service Manager

Security Service Manager

Conductor or member

Load Balancing Manager

Conductor or member

 

All the service components can be installed in the same way, but their deployment procedure might differ. Based on the deployment procedure, the service components can be classified into several categories, as shown in Table 15.

Table 15 Service components classified by deployment procedure

Example component

Similar components

BIMS

IVM, WSM, QoSM, VFM, SSM, U-Center, UBA

UAM

EMO, EAD, TAM, IPM, EPS

MVM

N/A

 

The following information describes how to install and deploy BIMS, UAM, and MVM.

 

IMPORTANT

IMPORTANT:

U-Center must be deployed on IMC PLAT 7.3 (E0706P09). Before deploying U-Center, upgrade the platform to this version.

 

Installing and deploying IMC BIMS

Installing IMC BIMS

1.     Start the Intelligent Deployment Monitoring Agent, and then click Install on the Monitor tab.

The Choose folder dialog box opens, as shown in Figure 29.

Figure 29 Choose folder dialog box

 

2.     Click Browse, and then select the install\components folder in the BIMS installation package.

3.     Click OK.

The IMC installation wizard opens, as shown in Figure 30.

Figure 30 IMC installation wizard

 

4.     Click Next.

The Agreement page opens, as shown in Figure 31.

Figure 31 Agreement page

 

5.     Read the license agreement and third-party license and select Accept.

6.     Click Next.

The Choose Target Folder page opens, as shown in Figure 32.

The Installation Location field is automatically populated with the installation location of the IMC platform and cannot be modified.

Figure 32 Choose Target Folder page

 

7.     Select the BIMS subcomponents you want to install in the component list.

8.     Click Next.

The Deployment and Upgrade Options page opens, as shown in Figure 33.

Figure 33 Deployment and Upgrade Options page

 

9.     Select Deploy or upgrade later.

10.     Click Next.

The Installation Summary page opens, as shown in Figure 34.

Figure 34 Installation Summary page

 

11.     Verify the installation information, and then click Install.

After the installation is complete, the Installation Completed page opens, as shown in Figure 35.

Figure 35 Installation Completed page

 

Deploying IMC BIMS on the conductor server

1.     Select Open deployment monitoring agent, and then click Finish.

The system automatically starts the Intelligent Deployment Monitoring Agent and displays the Batch deploy page, as shown in Figure 36.

Figure 36 Batch deploy dialog box

 

2.     Select the BIMS subcomponents you want to deploy.

In this example, select Branch Intelligent Management System.

3.     Click OK.

The system starts to deploy the selected BIMS subcomponents.

After the deployment is complete, the Batch deploy succeeded dialog box opens, as shown in Figure 37.

Figure 37 Batch deploy succeeded dialog box

 

 

4.     Select Start Server now, and then click OK.

Deploying BIMS subcomponents on a member server

1.     In the Intelligent Deployment Monitoring Agent, click the Deploy tab.

The Deploy tab displays all IMC components that have been installed and their deployment information.

2.     Right-click any component in the list, and then select Batch Deploy from the shortcut menu.

The Batch deploy page displays components that are not deployed, as shown in Figure 38.

Figure 38 Batch deploy

 

3.     Select the BIMS subcomponents you want to deploy on the member server. In this example, select Auto-Configuration Server.

4.     Click OK.

The Configure Web Service Port page opens, as shown in Figure 39.

Figure 39 Configure Web Service Port page

 

5.     Enter the HTTP and HTTPS port numbers. This example uses the default port numbers 9090 and 9443.

If you specify other port numbers, make sure the specified ports are not used by other services.

6.     Click Deploy.

After the deployment is finished, the Batch deploy result dialog box prompting Batch deploy succeeded opens.

Figure 40 Batch deploy result

 

7.     Click OK.

Installing and deploying IMC UAM

Installing IMC UAM

Install IMC UAM in the same way IMC BIMS is installed. For information about the installation procedures, see "Installing and deploying IMC BIMS."

Deploying UAM on the conductor server

1.     On the Installation Completed page shown in Figure 41, select Open deployment monitoring agent and click Finish.

Figure 41 Installation Completed page

 

The Batch deploy dialog box opens, as shown in Figure 42.

Figure 42 Batch deploy dialog box

 

2.     Select the UAM subcomponents you want to deploy, and then click OK.

In this example, select all the UAM subcomponents except EIP Sub Server and Third-Party Page Publish Server.

The EIP Sub Server subcomponent can be deployed only on member servers in distributed deployment.

The IMC deployment wizard starts and displays the Intelligent Strategy Proxy Configuration page, as shown in Figure 43.

Figure 43 Intelligent Strategy Proxy Server Configuration page

 

3.     Configure the following parameters:

¡     IPv4 Address(Client)—Enter the IP address of the Intelligent Strategy Proxy component. By default, this field is automatically populated with the IP address of the local host.

¡     IPv4 Address(Server)—Enter the IP address of the User Access Management component. By default, this field is automatically populated with the IP address of the local host.

Modify the default settings only when the local host has multiple network interface cards (NICs) and you want to associate Intelligent Strategy Proxy and User Access Management with different NICs.

4.     Click Deploy.

The Configure User Access Management page opens, as shown in Figure 44.

Figure 44 Configure User Access Management page

 

5.     Configure the following parameters:

¡     Database Password/Confirm Password—These fields are automatically populated with the password of the database superuser sa specified during IMC platform installation.

If the database user password is changed after IMC platform installation, enter the new password in these fields.

¡     UAM Server's IPv4 Address—This field is automatically populated with the IP address of the local host.

6.     Click Deploy.

The Configure Portal Component page opens, as shown in Figure 45.

Figure 45 Configure Portal Component page

 

7.     Use the default settings, and then click Deploy.

The Configure EIP Server page opens, as shown in Figure 46.

Figure 46 Configure EIP Server page

 

8.     Use the default settings, and then click Deploy.

The Configure Policy Server page opens, as shown in Figure 47.

Figure 47 Configure Policy Server page

 

9.     Use the default settings, and then click Deploy.

The Configure User SelfService page opens, as shown in Figure 48.

Figure 48 Configure User SelfService page

 

10.     Use the default settings, and then click Deploy.

The Configure WeChat Authentication Server page opens, as shown in Figure 49.

Figure 49 Configure WeChat Authentication Server page

 

11.     Use the default settings, and then click Deploy.

All the selected UAM subcomponents are deployed.

The Batch deploy succeeded dialog box opens, as shown in Figure 50.

Figure 50 Batch deploy succeeded dialog box

 

12.     Configure Start Server now as needed, and then click OK.

Deploying UAM on a member server

1.     In the Intelligent Deployment Monitoring Agent, click the Deploy tab.

The Deploy tab displays information about all IMC components that have been installed.

2.     Right-click a component that is not deployed, and then select Batch Deploy from the shortcut menu.

The Batch deploy dialog box opens, as shown in Figure 51.

Figure 51 Batch deploy dialog box

 

3.     Select the UAM subcomponents you want to deploy.

In this example, select Portal Server and EIP Sub Server.

4.     Click OK.

The system starts to deploy the selected UAM subcomponents.

During the deployment progress, the Configure Web Service Port page, as shown in Figure 52.

Figure 52 Configure Web Service Port page

 

 

5.     Configure the HTTP port and HTTPS port, and then click Next.

The Configure EIP server page opens, as shown in Figure 53.

Figure 53 Configure EIP Server page

 

6.     Verify that the EIP server and the member server have been locally deployed, and then click Next.

The Configure EIP Server page opens, as shown in Figure 54.

Figure 54 Configure EIP Server page

 

7.     Enter the IP address of the EIP Sub Server component in the EIP Server's IPv4 Address field. By default, this field is automatically populated with the IP address of the local host.

8.     Click Deploy.

The Configure Portal Component page opens, as shown in Figure 55.

Figure 55 Configure Portal Component page

 

9.     Enter the IP address of the host where portal server is to be deployed in the Portal Server's IPv4 Address field. By default, this field is automatically populated with the IP address of the local host.

After the deployment is complete, the batch deploy result dialog box opens, as shown in Figure 56.

Figure 56 Batch deploy result dialog box

 

10.     Click OK.

Installing and deploying IMC MVM

Installing IMC MVM

Install IMC MVM in the same way IMC BIMS is installed. For information about the installation procedure, see "Installing and deploying IMC BIMS."

Deploying MVM

MVM subcomponents can be deployed on both the conductor and member servers. The following information only describes deploying subcomponents on the conductor server. You can deploy MVM on a member server in the same way it is deployed on the conductor server.

To deploy MVM:

1.     On the Installation Completed page shown in Figure 57, select Open deployment monitoring agent, and then click Finish.

Figure 57 Installation Completed page

 

The Batch deploy dialog box opens, as shown in Figure 58.

Figure 58 Batch deploy dialog box

 

2.     Select the MVM subcomponents you want to deploy, and then click OK.

In this example, select all the MVM subcomponents.

The Please Choose L2VPN Global Parameter Operate page opens, as shown in Figure 59.

Figure 59 Please Choose L2VPN Global Parameter Operate page

 

3.     Configure the L2VPN parameters as needed.

VPLS can use either LDP or BGP for signaling. When BGP is selected, the VLL and PBB options become unavailable.

4.     Click Deploy.

After the deployment is complete, the Batch deploy succeeded dialog box opens, as shown in Figure 60.

Figure 60 Batch deploy succeeded dialog box

 

5.     Click OK.


Installing plug-ins

Installing DHCP plug-ins

To enable IMC to obtain endpoint names from a DHCP server, install DHCP plug-ins on the DHCP server.

Restrictions and guidelines

For IMC to obtain endpoint names from a DHCP server correctly, the following requirements must be met:

·     The DHCP server must exist, and it is the only DHCP server that has the DHCP plug-in installed and is reachable from the IMC server.

·     The DHCP Server service and iMC DHCP Plug service are enabled on the DHCP server.

·     The DHCP server is added to IMC and its configuration is synchronized to IMC.

·     The IMGAddress value in file server\imf\server\conf\imf.cfg on the DHCP server is set correctly.

By default, IMC does not obtain reserved or allocated IP addresses from the DHCP server. To enable IMC to obtain such addresses, perform the following tasks:

1.     On the DHCP server, set the value of GetDHCPAllocAndReservedIpInfoFlag to 1 in file server\imf\server\conf\ dhcp_agent.cfg.

2.     Restart the iMC DHCP Plug service on the DHCP server.

3.     On the IMC server, synchronize the DHCP server configuration to IMC.

Installing a DHCP plug-in on an MS DHCP server

1.     On the conductor server, edit the qvdm.conf file to enable IMC to obtain endpoint names or FQDNs from DHCP servers:

a.     In the\server\conf\ directory of the IMC installation path, use Notepad to open the qvdm.conf file.

b.     Add the following line to the file:

l2topoPCNameDhcpSwitch=1

c.     Save and close the file.

d.     Restart IMC in the Intelligent Deployment Monitoring Agent.

2.     On the MS DHCP server, edit the imf.cfg file so that the DHCP server can communicate with IMC:

a.     Transfer the plug-in installation package dhcp-plug-windows.zip from the \windows\tools\ directory of the IMC installation package on the IMC server to the MS DHCP server.

b.     Decompress the installation package.

c.     Use Notepad to open the imf.cfg file in the \dhcp-plug-windows\server\imf\server\conf directory.

d.     Edit the imf.cfg file:

-     Set the value of IMGAddress to the IP address of the conductor server.

-     Set the value of IMGPort to the IMG port number, which is 8800 by default.

e.     Save and close the file.

3.     Run the install.bat script in the dhcp-plug-windows directory.

After the installation is complete, a new service iMC DHCP Plug is added to the system services.

4.     Start the iMC DHCP Plug service:

a.     Click Start, and then select Administrative Tools > Component Services.

b.     On the Component Services page, select Services (Local) from the navigation tree.

c.     On the Services (Local) list, right-click the IMC DHCP Plug service, and then select Start.

To uninstall the DHCP plug-in, run the uninstall.bat script in the dhcp-plug-windows directory.

 

IMPORTANT

IMPORTANT:

Do not delete the directory where the plug-in installation package dhcp-plug-windows.zip is decompressed because the DHCP plug-in will not be uninstalled completely.

 

Installing a DHCP plug-in on a Linux DHCP server

1.     On the conductor server, edit the qvdm.conf file to enable IMC to obtain endpoint names or FQDNs from DHCP servers:

a.     In the \server\conf directory of the IMC installation path, use Notepad to open the qvdm.conf file.

b.     Add the following line to the file:

l2topoPCNameDhcpSwitch=1

c.     Save and close the file.

d.     Restart IMC in the Intelligent Deployment Monitoring Agent.

2.     On the Linux DHCP server, edit the imf.cfg file so that the DHCP server can communicate with IMC:

a.     Transfer the plug-in installation package dhcp-plug-linux.zip from the tools directory of the IMC installation package on the IMC server to the Linux DHCP server.

b.     Decompress the installation package.

c.     Use the vi editor to open the imf.cfg file in the /dhcp-plug-linux/server/imf/server/conf/ directory.

vi imf.cfg

d.     Edit the imf.cfg file:

-     Set the value of IMGAddress to the IP address of the conductor server.

-     Set the value of IMGPort to the IMG port number, which is 8800 by default.

e.     Save and close the file.

3.     Set the path of the dhcpd.leases file, which stores DHCP address allocation information:

a.     Determine the path of the dhcpd.leases file. The default path is /var/lib/dhcp.

b.     Use the vi editor to open the qvdm.conf file in the /dhcp-plug-linux/server/imf/server/conf/ directory, and then add the following line to the file:

DhcpPlugIpAllocPath=<file path>/dhcpd.leases

Replace file path with the path of the dhcpd.leases file.

c.     Save and close the file.

4.     Run the install.sh script in the dhcp-plug-linux directory.

After the installation is complete, the system automatically starts the dhcp-plug service and adds the service to the system services.

To manually start the dhcp-plug service, execute the service dhcp-plug start command.

To stop the dhcp-plug service, execute the service dhcp-plug stop command.

To uninstall the DHCP plug-in, run the uninstall.sh script in the dhcp-plug-linux directory of the plug-in installation package.

 

IMPORTANT

IMPORTANT:

·     Do not delete the directory to which the plug-in installation package dhcp-plug-linux.zip is decompressed. If you delete the directory, you cannot uninstall the DHCP plug-in completely.

·     You cannot configure the Linux DHCP server by using the Terminal Access > DHCP Configuration feature.

 

Installing LLDP plug-ins

If topology calculation fails for displaying connection to servers, install an LLDP plug-in.

An LLDP plug-in contains the following packages:

·     lldp-agent-redhat.zip

·     lldp-agent-ubuntu.zip

·     lldp-agent-windows.zip

Packages lldp-agent-redhat.zip and lldp-agent-ubuntu.zip apply to KVM servers and the lldp-agent-windows.zip package applies to Microsoft Hyper-V servers.

Before you install the LLDP plug-ins, save and decompress the packages to the target servers.

Make sure the lldp-agent-windows.zip package is saved to a non-system disk.

 

IMPORTANT

IMPORTANT:

Do not delete the folder where the decompressed installation packages are located after LLDP agent installation because DHCP plug-ins will not be uninstalled completely.

 

Installing an LLDP Windows agent

LLDP Windows agent plug-ins support 32-bit and 64-bit Windows operating systems.

To install and configure an LLDP Windows agent:

1.     Run the install.bat script in the LLDP Windows agent installation path.

The LLDP Windows agent is installed.

2.     Configure the LLDP Windows agent.

The configuration file lldpagent.conf is located in the conf directory of the LLDP Windows agent installation path.

The LLDP Windows agent supports both LLDP and CDP. You can enable either of them, but not both. By default, the agent supports LLDP.

To enable the LLDP agent to support CDP and set the packet sending interval:

a.     Open the lldpagent.conf file in the \Program Files\lldpAgent\ directory on the Windows system disk.

b.     Delete the pound sign (#) from the string #Agent=CDP.

c.     Delete the pound sign (#) from the string #INTERVAL=300, and then set the interval as needed.

The default setting is 300 seconds.

d.     Save and close the file.

3.     Restart the lldp-agent service.

Installing an LLDP Linux agent

The installation procedures for packages lldp-agent-redhat.zip and lldp-agent-ubuntu.zip are the same. The following information describes the installation procedure for the lldp-agent-redhat.zip package.

An LLDP Linux agent must be installed on 64-bit Linux, including Red Hat 5.5, Ubuntu 11.0, and their later versions.

To install and configure an LLDP Linux agent:

1.     Set the executable permission to the install.sh script and run the script in the LLDP Linux agent installation path.

The LLDP Linux agent is installed.

2.     Configure the LLDP Linux agent.

The configuration file lldpagent.conf is located in the conf directory of the LLDP Linux agent installation path.

The LLDP Linux agent supports both LLDP and CDP. You can enable either of them, but not both. By default, the agent supports LLDP.

To enable the LLDP agent to support CDP and set the packet sending interval:

a.     Open the lldpagent.conf file in the conf directory.

vi lldpagent.conf

b.     Delete the pound sign (#) from the string #Agent=CDP.

c.     Delete the pound sign (#) from the string #INTERVAL=300, and then set the interval as needed.

The default setting is 300 seconds.

d.     Save and close the file.

3.     Restart the lldp-agent service.

service lldp-agent restart


Accessing IMC

IMC is a browser-based management tool accessible from PCs. IMC of the Professional edition is also accessible from a mobile device.

Hardware, software, and browser requirements

Table 16 lists the hardware, software, and browser requirements for accessing IMC.

Table 16 Requirements for accessing IMC from a PC

OS

Hardware and software

Browser version

Browser setting requirements

Windows

·     Recommended resolution: 1280 pixels in width.

·     JRE 1.7.0_update76 or later is installed.

·     IE 10 or 11.

·     Firefox 50 or later.

·     Chrome 44 or later.

·     Turn off the popup blocker.

·     Enable Cookies.

·     Add IMC as a trusted site.

 

Accessing IMC from a PC

Accessing IMC

1.     Enter a URL in either of the following formats in the address bar of the browser:

¡     http://ip-address:port/imc

¡     https://ip-address:port/imc

In the URL strings, ip-address is the IP address of the conductor server, and port is the HTTP or HTTPS port number used by IMC. By default, IMC uses HTTP port 8080 and HTTPS port 8443.

The IMC login page opens.

2.     Enter the username and password, and then click Login.

The default username for the iMC super administrator is admin. For versions earlier than iMC PLAT 7.3 (E0706), the default password is admin. For iMC PLAT 7.3 (E0706) and later versions, the default password is Pwd@12345.

 

IMPORTANT

IMPORTANT:

·     For security purposes, change the password of the IMC superuser admin immediately after the first login.

·     When you attempt to access IMC by using HTTPS, a certificate error message might be displayed. For more information, see H3C Getting Started Guide.

 

Accessing the UAM self-service center

When the UAM User SelfService subcomponent is deployed, access the user self-service center by entering a URL in either of the following formats in the address bar of the browser:

·     http://ip-address:port

·     http://ip-address:port/selfservice

In the URL, ip-address is the IP address of the conductor server and port is the HTTP port number used by IMC.

Accessing IMC from a mobile device

1.     Open the browser on the mobile device.

2.     Enter http://ip-address:port/imc in the browser's address bar.

In the URL, ip-address is the IP address of the IMC server and port is the HTTP port number of IMC. The default HTTP port number is 8080.

The IMC login page opens.

3.     Enter the username and the password in the Operator and Password fields.

Make sure the operator has been added to IMC. The operator account used for login must belong to an operator group that has the iMC Platform - Resource Management > Mobile Client Access operation privilege.

4.     Select Mobile or PC as needed.

The PC version of IMC requires complex operations and provides all functions. The mobile version of IMC allows you to perform the following operations:

¡     View information about faulty devices and interfaces.

¡     Query devices.

¡     View device alarms.

¡     Receive real-time alarms.

¡     Test device reachability by using a ping or tracert command.

¡     View custom views and device views.

5.     Click Login.

Securing IMC

As a best practice to secure IMC, perform the following tasks:

·     Change the password of the IMC superuser admin immediately after the first login.

·     Tie the administrative accounts to a central AAA server via LDAP or RADIUS.

·     Retain one administrative account (not named admin) with a local password to recover from loss of access to the AAA server.

·     Enable the verification code feature on the IMC login page. For more information, see IMC Getting Started Guide.

Displaying a user agreement

A user agreement on the IMC login page informs operators of the rights and obligations for IMC login. To log in to IMC, operators must accept terms of the user agreement.

To display a user agreement on the IMC login page:

1.     On the conductor server, enter the \client\conf directory of the IMC installation path (/client/conf on Linux).

2.     Use Notepad (or vi on Linux) to open the commonCfg.properties file.

3.     Change the value of the enableTerms parameter to true.

4.     Save and close the commonCfg.properties file.

5.     Prepare a user agreement in HTML format named terms.html.

6.     Save the terms.html file to the \client\web\apps\imc directory of the IMC installation path on the conductor server (/client/web/apps/imc on Linux).

7.     Display the IMC login page.

A User agreement link is displayed. Operators can click the link to view the terms of the user agreement.

Figure 61 Viewing the user agreement on the login page

 

 


Upgrading IMC

The following information describes how to upgrade IMC components, using the IMC platform as an example.

Preparing for the upgrade

Before you upgrade the IMC platform, complete the following tasks:

·     Obtain the upgrade packages for the IMC platform and all the deployed service components. After the IMC platform upgrade, you must upgrade all the service components.

·     Back up the IMC installation directory and database files. If the upgrade fails, you can use the backup files to restore IMC.

To back up the IMC installation directory and database files:

a.     Use DBMan in the Intelligent Deployment Monitoring Agent to back up the database files. For more information, see manual backup described in "Backing up and restoring the database."

b.     Stop all IMC processes, and then manually copy the IMC installation directory to a specific path.

Upgrading IMC

CAUTION

CAUTION:

·     Make sure you have compatible upgrade packages for all deployed IMC components. If components do not have upgraded packages, they cannot be upgraded after the IMC platform upgrade and might become invalid.

·     Do not upgrade IMC by running the install\install.bat script in the IMC installation path.

·     If the reporting function of an upgraded service component relies on the Report Management component, upgrade the Report Management component to match the service component version.

 

You can use one of the following methods to upgrade components that are installed in the tools\components directory:

·     Copy files of the following components from the tools\components directory to the IMC installation directory install\components: ACL, EUPLAT, GAM, RestPlugin, VLAN, and WeChat. These components are upgraded when you upgrade the IMC platform.

·     Click Install in the Monitor tab of the Intelligent Deployment Monitoring Agent and select to upgrade components in the tools\components directory.

Upgrading the IMC platform

1.     Start the Intelligent Deployment Monitoring Agent, and then click Install on the Monitor tab.

The Choose folder dialog box opens, as shown in Figure 62.

Figure 62 Choose folder dialog box

 

2.     Click Browse, and then select the \install\components directory in the upgrade package.

3.     Click OK.

The IMC installation wizard opens, as shown in Figure 63.

Figure 63 IMC installation wizard

 

4.     Click Next.

The Agreement page opens, as shown in Figure 64.

Figure 64 Agreement page

 

5.     Read the license agreement, select Accept, and then click Next.

The Upgrade Common Components dialog box opens, as shown in Figure 65.

 

 

NOTE:

Common components include the Intelligent Deployment Monitoring Agent and common background services.

 

Figure 65 Upgrade Common Components dialog box

 

6.     Click OK.

The system automatically upgrades common components and displays the upgrade progress, as shown in Figure 66.

Figure 66 Upgrading common components

 

After the common components are upgraded, the Choose Target Folder page opens, as shown in Figure 67.

The page displays the components whose upgrade packages are to be installed and the installation location.

Figure 67 Choose Target Folder page

 

7.     Verify the information, and then click Next.

The Deployment and Upgrade Options page opens, as shown in Figure 68.

Figure 68 Deployment and Upgrade Options page

 

8.     Select Deploy or upgrade at once, and then click Next.

The Installation Summary page opens, as shown in Figure 69.

Figure 69 Installation Summary page

 

9.     Verify the installation summary, and then click Install.

After the installation is complete, the Batch upgrade dialog box opens, as shown in Figure 70.

Figure 70 Batch upgrade dialog box

 

10.     Select the components you want to upgrade, and then click OK.

After the upgrade is complete, the Batch upgrade result dialog box shown in Figure 71 or Figure 72 opens. The dialog box content varies depending on whether auto backup and restoration settings have been configured in DBMan before the upgrade.

Figure 71 Batch upgrade result without auto backup and restoration

 

Figure 72 Batch upgrade result with auto backup and restoration

 

11.     Click OK.

12.     If the Auto Backup and Restore Settings dialog box opens, configure the auto backup and restoration settings and click OK.

After the components on the conductor server are upgraded, the member server detects that the component version is different from the component version on the conductor server. The Upgrade Common Component page is displayed on the member server, as shown in Figure 73.

Figure 73 Upgrade Common Component page

 

13.     Click Yes.

The system downloads files.

14.     On the Deploy tab of the Intelligent Deployment Monitoring Agent, right-click a component, and then select Batch Upgrade.

Figure 74 Selecting batch upgrade

 

15.     Select components to be upgraded, and then click OK.

The system upgrades the components. After the upgrade is complete, the upgrade result page opens.

16.     Click OK.

17.     On the conductor server, click Start on the Monitor tab of the Intelligent Deployment Monitoring Agent to start IMC.

Restoring IMC

If the IMC upgrade still fails, restore IMC to the version before the upgrade:

1.     Restore the IMC database. For more information, see manual restoration described in "Backing up and restoring the database."

2.     After the restoration is complete, stop IMC in the Intelligent Deployment Monitoring Agent.

3.     Close the Intelligent Deployment Monitoring Agent.

4.     Stop the Intelligent Management Server service in the server manager.

5.     In the IMC installation directory, back up log files necessary for upgrade failure analysis, and then delete all the files in the directory.

6.     Copy the backup IMC installation directory to the IMC installation path.

7.     Start the Intelligent Management Server service in the server manager.

8.     Start IMC in the Intelligent Deployment Monitoring Agent.

For IMC running in stateful failover mode, restore IMC only on the active server in the failover system.


Uninstalling IMC

The IMC uninstallation procedures on Windows and Linux systems are similar. The following information describes how to uninstall IMC on Windows Server 2012 R2.

To reinstall IMC, complete the following tasks before reinstallation:

·     If you have reinstalled the database after IMC is uninstalled, you must manually delete the folder that stores data files of the previous IMC system. The default folder is named imcdata.

·     If IMC installation or uninstallation interrupts with an error, manually delete the IMC installation directory and the iMC-Reserved folder. The iMC-Reserved folder is located in the WINDOWS directory or the Linux etc directory.

Uninstalling an IMC component

Before uninstalling an IMC component, uninstall all components that depend on it.

To uninstall an IMC component:

1.     Open the Intelligent Deployment Monitoring Agent.

2.     On the Monitor tab, click Stop to stop the IMC service.

3.     On the Deploy tab, right-click the component to be uninstalled, and then select Undeploy.

A confirmation dialog box opens.

4.     Click YES.

The Intelligent Deployment Monitoring Agent undeploys the component. After the undeployment is complete, an operation success dialog box opens.

5.     Click OK.

6.     On the Deploy tab, right-click the undeployed component and select Remove.

A confirmation dialog box opens.

7.     Click YES.

The Intelligent Deployment Monitoring Agent uninstalls the component. After the uninstallation is complete, an operation success dialog box opens.

8.     Click OK.

Uninstalling all IMC components at one time

First uninstall the components deployed on member servers, and then uninstall the components deployed on the conductor server.

Uninstalling the IMC components from each member server

1.     Open the Intelligent Deployment Monitoring Agent.

2.     On the Monitor tab, click Stop.

3.     On Windows, click Start, access the all applications page, and then select iMC > Deployment Monitoring Agent.

On Linux, run the uninstall.sh script in the /deploy directory of the IMC installation path.

An uninstall wizard opens.

4.     Click Uninstall.

5.     Click Yes in the confirmation dialog boxes that open.

The Intelligent Deployment Monitoring Agent uninstalls all components. After the uninstallation is complete, the Uninstallation Completed dialog box opens.

6.     Clear the OS reboot option, and then click OK.

7.     Delete the iMC-Reserved folder in the WINDOWS folder or the Linux /etc directory.

8.     Reboot the operating system.

Uninstalling the IMC components from the conductor server

1.     Start the Intelligent Deployment Monitoring Agent.

2.     On the Monitor tab, click Stop.

3.     On Windows, click Start, access the all applications page, and then select iMC > Uninstall.

On Linux, run the uninstall.sh script in the /deploy directory of the IMC installation path.

An uninstall wizard opens.

4.     Click Uninstall.

A confirmation dialog box opens.

5.     Click Yes.

The Intelligent Deployment Monitoring Agent uninstalls all components. After the uninstallation is complete, the Uninstallation Completed dialog box opens.

6.     Clear the OS reboot option, and then click OK.

7.     Delete the iMC-Reserved folder in the WINDOWS folder or the Linux /etc directory.

8.     Reboot the operating system.


Registering IMC

An unregistered IMC version provides the same functions as those of a registered version, but it can be used for only 45 days since the date the service was first started. Register IMC to unlock the time limitation.

For more information about requesting and installing the IMC licenses, see H3C Intelligent Management Center Licensing Guide.


Security settings

Port settings

As a best practice, use a firewall to protect the IMC server cluster by filtering the non-service data sent to the cluster. If the firewall is installed on the conductor server or member servers, open the IP addresses of the member servers or the conductor server in the firewall to ensure correct communication between them.

 

 

NOTE:

·     As a best practice to avoid legitimate packet fragments being filtered, do not use ACLs on switches to filter data packets destined for the IMC server cluster.

·     NTA/UBA typically uses probes for log collection. When a firewall is deployed between the probes and IMC, configure ACLs on the firewall to allow IP packets sent by the probes to IMC.

 

Make sure the ports used by the IMC components (listed in Table 17 and Table 18) are not blocked by the firewall.

Table 17 Port numbers used by the IMC platform

Default port number

Usage

Location

UDP 161

Port to add a device to the IMC

Device

UDP 22

Port for SSH operations

Device

TCP 23

Port for Telnet operations

Device

UDP 514, 515

Port for syslog operations

IMC server

UDP 162

Port for trap operations

IMC server

TCP 8080, configurable

HTTP access to IMC

IMC server

TCP 8443, configurable

HTTPS access to IMC

IMC server

UDP 69

Port for Intelligent Configuration Center to perform configuration management through TFTP

IMC server

TCP 20, 21

Port for Intelligent Configuration Center to perform configuration management through FTP

IMC server

TCP 2810

Port for data file backup and restoration by using DBMan

IMC server

 

Table 18 Port numbers used by the IMC NTA/UBA

Default port number

Usage

Location

UDP 9020, 9021, 6343

Port for the IMC server to receive logs

IMC server

TCP 8051

Listening port used to monitor the command for stopping the NTA/UBA service

IMC server

TCP 9099

JMX listening port for the NTA/UBA service

IMC server

UDP 18801, 18802, 18803

Communication ports between the NTA and UBA

IMC server

 


Backing up and restoring the database

IMPORTANT

IMPORTANT:

In distributed deployment, DBMan is available only on the conductor server.

 

DBMan is an automatic backup and restoration tool for the IMC platform and service component databases, and it provides a full-range system disaster backup solution. DBMan uses a standard backup and restoration mechanism to process the complete databases.

DBMan supports both manual and automatic database backup and restoration. It is integrated in the Environment tab of the Intelligent Deployment Monitoring Agent, as shown in Figure 75.

Figure 75 Environment tab

 

The Environment tab includes the following areas:

·     Running Environment—Displays software and hardware information on the current server.

·     Database Space Usage—Displays the database and log file usage information on the current server.

·     Database Backup and Restore—Provides the following database backup and restoration options:

¡     Configure—Allows you to configure automatic database backup and restoration settings. The automatic restoration function is typically used in stateless failover scenarios.

¡     Backup—Immediately backs up all IMC data files (including configuration files and database files) to the specified path.

¡     Restore—Immediately restores previously backed up database files on servers.

¡     Backup And Restore—Immediately backs up the database on the primary server to the backup server and performs automatic restoration. This option is applicable to stateless failover scenarios.

Configuration restrictions and guidelines

When you use DBMan to back up and restore IMC databases, follow these restrictions and guidelines:

·     To ensure correct operation, do not back up and restore IMC databases between different operating systems.

·     In automatic backup configuration, use the Upload to Backup System option to back up database files to a backup IMC system or an FTP server.

·     The Upload to Backup System option requires one of the following conditions:

¡     The Conductor Server IP of Backup System is specified for database backup.

¡     An FTP server is configured in the dbman_ftp.conf file in the \dbman\etc directory of the IMC installation path. For example:

ftp_ip=1.1.1.1

ftp_user=admin

ftp_password=1234

·     To add additional backup and restoration settings, edit the dbman_addons.conf file in the \dbman\etc directory of the IMC installation path. The settings take effect immediately after the file is saved.

For example, add the following strings to the dbman_addons.conf file to specify tasks to perform before or after database restoration:

BeforeSQLScript_monitor_db_IMC_monitor = D:\1.bat

AfterSQLScript_monitor_db_IMC_monitor = D:\2.bat

·     After Oracle database restoration is complete, make sure the tablespace name is the same as that before restoration.

Installing DBMan on the database server

By default, DBMan is not installed on the remote database server. Before database backup and restoration, install DBMan on the database server.

DBMan can be installed automatically when you install the Intelligent Deployment Monitoring Agent.

To start the remote installation wizard for installing the Intelligent Deployment Monitoring Agent, see "Starting the remote installation wizard."

To install the Intelligent Deployment Monitoring Agent after the wizard has been started, see "Installing the Intelligent Deployment Monitoring Agent."

After installation, DBMan will be started when you start the server.

Upgrading DBMan

When you upgrade IMC, the Upgrade Common Component dialog box opens, as shown in Figure 76. Click Yes to upgrade common components including DBMan.

Figure 76 Upgrade Common Component

 

Backing up and restoring databases for a single IMC system

Backing up databases

A single IMC system supports both manual and automatic backup:

·     Manual backup—Immediately backs up all IMC data files.

·     Automatic backup—Allows you to schedule a task to automatically back up selected data files at the specified time.

Manual backup

1.     On the Environment tab, click Backup.

A confirmation dialog box opens.

2.     Click Yes.

The Select database backup path dialog box opens.

3.     Specify a local path to save the backed up data files.

Make sure the specified path has enough space.

4.     Click OK.

Automatic backup

1.     On the Environment tab, click Configure.

2.     In the confirmation dialog box that opens, click OK.

The Auto Backup and Restore Settings dialog box opens, as shown in Figure 77.

Figure 77 Auto Backup and Restore Settings

 

3.     Read information in the Auto Backup and Restore Settings dialog box, select Auto Backup Mode, and click OK.

The page for configuring auto backup settings opens, as shown in Figure 78.

Figure 78 Configuring auto backup settings

 

4.     In the General settings area, configure the Backup File Lifetime (days) parameter:

¡     Backup File Lifetime (days)—Enter how many days a backup file can be kept. Expired files are automatically deleted. By default, the backup file lifetime is 7 days.

5.     On the Basic Configuration tab, and then configure the following parameters:

¡     Daily backup time (HH:mm)—Enter the time at which the automatic backup operation starts every day. By default, the daily backup time is 04:00.

¡     Conductor Server IP of Backup SystemThis parameter is applicable to database backup in stateless failover scenarios. To upload the database files to the conductor server of backup system, specify the conductor server IP address in this field. Make sure automatic restoration is enabled for the backup system. To verify the component and version consistency between the primary IMC system and the backup IMC system, click Validate.

¡     Backup exported data files—Select this parameter to back up exported data files.

6.     Click the Conductor Server tab and configure the following parameters:

¡     Backup Path—Enter or browse to the path where the backup database files are stored.

¡     Database Backup PathSpecify the path where the backup database files are stored on the database server.

¡     Local BackupSelect the databases to back up locally on the conductor server. By default, all databases are selected.

¡     Upload To Backup SystemSelect the databases to upload to an FTP server or the conductor server of a backup system. By default, no database is selected. When you select Upload To Backup System for a database, the Local Backup option is forcibly selected for the database. To configure the FTP server, see "Configuration restrictions and guidelines."

7.     Click each Member Server tab and configure the following parameters:

 

TIP

TIP:

In distributed deployment, each member IMC server has a separate Member Server tab in DBMan.

 

¡     Backup Path—Enter or browse to the path where the backup IMC files are stored.

¡     Database Backup Path—Enter or browse to the path where the backup database files are stored.

¡     Local BackupSelect the databases to back up locally on the member server. By default, all databases are selected.

¡     Upload To Backup SystemSelect the databases to upload to an FTP server or the conductor server of a backup system. By default, no database is selected. When you select Upload To Backup System for a database, the Local Back Up option is forcibly selected for the database. To configure the FTP server, see "Configuration restrictions and guidelines."

8.     Click the Advanced Configuration tab and configure the following parameters:

¡     Delete local files after upload even if upload failsSpecify whether to delete local backup files after they are uploaded.

¡     Transfer backup files of Member Servers to the conductor serverSpecify whether to upload local backup files from member servers to the conductor server.

9.     Click OK.

Restoring databases

A single IMC system supports only manual restoration of the databases.

Manual restoration immediately replaces all database files with the backup database files. It supports the following types:

·     Locally Restore—Applicable to scenarios where all backup files are saved on the conductor server.

·     Remotely Restore—Applicable to scenarios where backup files are saved on the conductor and member servers.

As a best practice, restore database files for the IMC platform and service components together. If you restore only some of the database files, data loss or inconsistency might occur.

Make sure IMC has been started at least once after installation before you restore the IMC databases.

To perform a manual restoration:

1.     On the Environment tab, click Restore.

The Restoration Type dialog box opens, as shown in Figure 79.

Figure 79 Restoration Type dialog box

 

2.     Perform one of the following operations:

If all backup files are saved on the conductor server:

a.     Click Locally Restore.

The Confirm dialog box opens, as shown in Figure 80.

Figure 80 Confirming the operation

 

a.     Click Yes.

The Select the data file to be restored dialog box opens.

b.     Select database files to be restored, and then click OK.

A confirmation dialog box opens.

Figure 81 Confirmation dialog box

 

c.     Click Yes.

The system starts restoring the database files.

If backup files are saved on the conductor and member servers:

a.     Click Remotely Restore.

The Configure Remote Restoration dialog box opens.

Figure 82 Configure Remote Restoration dialog box

 

b.     Click Configure to select the database files to be restored on the conductor and member servers, and then click OK.

A confirmation dialog box opens.

Figure 83 Confirmation dialog box

 

c.     Click Yes.

The system starts restoring the database files.

After the local or remote restoration is complete, the system displays a restoration success message.

3.     Click OK.

The IMC service will be automatically started.

 

 

NOTE:

·     Before remote restoration, you must configure automatic backup and restoration parameters. Then DBMan can automatically locate running configuration files and database files.

·     During the restoration process, DBMan shuts down and restarts IMC and the database service.

 

Backing up and restoring databases in stateless failover scenarios

A typical stateless failover scenario includes a primary IMC system and a backup IMC system:

·     The primary IMC system is deployed in distributed mode and uses a remote database.

·     The backup IMC system is deployed in centralized or distributed mode.

For stateless failover, configure automatic backup on the primary server and configure automatic restoration on the backup server. During automatic backup and restoration, DBMan on the primary server performs the following operations:

1.     Periodically or immediately backs up database files.

2.     Uploads the backed up database files to the backup server.

3.     Instructs the backup server to restore the received database files.

 

 

NOTE:

In a stateless failover scenario, you can perform any of the operations in the Auto Backup and Restore Settings dialog box to back up data:

·     Clear the option Delete local files after upload even if upload fails in the automatic backup configuration on the primary server.

·     Set a path in Backup Files Location fields in the automatic restoration configuration on the backup server.

 

Backing up databases

In a stateless failover scenario, you can configure automatic backup on the primary server.

Before the configuration, make sure the following settings are the same on the primary server and the backup server:

·     OS

·     Database type and version

·     IMC version and patches

For more information about how to configure automatic backup, see "Automatic backup."

Restoring databases

In a stateless failover scenario, you can configure automatic restoration on the backup server. After receiving the backed up database files from the primary server, the backup server automatically restores the database files locally.

This example describes the automatic restoration settings for a failover IMC system that is deployed in distributed mode and uses a remote database.

To configure automatic restoration:

1.     On the Environment tab, click Configure.

A confirmation dialog box opens.

2.     Click OK.

The Auto Backup and Restore Settings dialog box opens, as shown in Figure 84.

Figure 84 Auto Backup and Restore Settings dialog box

 

3.     Read information in the Auto Backup and Restore Settings dialog box, select Auto Restore Mode, and then click OK.

The page for configuring automatic restoration settings opens, as shown in Figure 85.

Figure 85 Configuring auto restoration settings

 

4.     Click the Conductor Server tab and configure the following parameters:

¡     Backup Files Location—Enter or browse to the path where the uploaded backup IMC files are stored on the conductor server.

¡     Backup Files Location of Database—Enter or browse to the path where the uploaded backup database files are stored on the conductor server.

¡     Restore—Select databases to restore. By default, all databases are selected.

5.     Click each Member Server tab and configure the following parameters:

¡     Backup Files Location—Enter or browse to the path where the uploaded backup IMC files are stored on a member server.

¡     Backup Files Location of Database—Enter or browse to the path where the uploaded backup database files are stored on a member server.

¡     Restore—Select databases to restore. By default, all databases are selected.

6.     Click OK.

Backing up and restoring databases

In a stateless failover scenario, use this option to back up the database on the primary server to the backup server and configure automatic restoration on the backup server.

To configure backup and restoration:

1.     Configure automatic backup on the primary server in the same way you configure database backup in a single IMC system. For more information, see "Automatic backup."

2.     Configure automatic restoration on the backup server. For more information, see "Restoring databases."

3.     Click Backup and Restore on the Environment tab in the Intelligent Deployment Monitoring Agent, as shown in Figure 86.

Figure 86 Configuring backup and restoration

 


FAQ

After IMC installation is complete, how do I change the database file storage path?

1.     Stop the IMC service by using the Intelligent Deployment Monitoring Agent.

2.     Transfer the databases of IMC components to the new storage path on the database server. This example uses D:\imcdata.

3.     At the CLI, access the \deploy directory of the IMC installation path, and then modify the database file storage path.

pwdmgr.bat –changeDataDir "D:\imcdata"

Figure 87 shows that the storage path has been successfully modified.

Figure 87 Modifying the database file storage path

 

4.     Start the IMC service.

On Linux, the time on the server (such as the login time and operation log record time) is different from the time on the server, and the difference might be several hours. How can I solve this problem?

This issue occurs because the current time zone setting on the server is different from that when IMC was installed. You can use the tzselect command to modify the time zone of the server.

During the component deployment process, a deployment failure occurs and the system displays a database script execution error message. The log file includes an error message that the object dbo.qv.id already exists. How can I resolve this issue?

1.     Log in to the Query Analyzer of SQL Server as sa, and then execute the following commands:

use model

EXEC sp_droptype 'qv_id'

2.     Redeploy the component that failed to be deployed.

On Linux, how can I start JavaService when Xwindows is closed?

Use service IMCdmsd start to start the JavaService.

On Windows, IMC service processes cannot be started or stopped after IMC runs for a period of time. How can I resolve this issue?

This issue is caused by insufficient virtual memory.

To resolve this issue, set the virtual memory to the system managed size:

1.     On the IMC server, click Control Panel, and then click the System icon.

The System Properties dialog box opens, as shown in Figure 88.

Figure 88 System Properties dialog box

 

2.     Click the Advanced tab, and then click Settings in the Performance area.

The Performance Options dialog box opens, as shown in Figure 89.

Figure 89 Performance Options dialog box

 

3.     Click the Advanced tab, and click Change in the Virtual memory area.

The Virtual Memory dialog box opens, as shown in Figure 90.

Figure 90 Virtual Memory dialog box

 

4.     Select System managed size, and then click Set.

5.     Click OK.

On Linux, popup windows cannot be found during IMC deployment or upgrade. How can I resolve this issue?

When Xshell or Xstart is used for remote GUI access on Linux, a window might open on top of popup windows. To resolve this problem, move the window away to view the popup windows.

License verification fails after the Windows operating system reboots. How can I resolve this issue?

The license file contains only one MAC address if the license is requested after NIC teaming. After the operating system reboots, license verification fails because the MAC address of the NIC team has changed.

To resolve this issue, assign a static MAC address to the NIC team, as shown in Figure 91.

Figure 91 Assigning a static MAC address to the NIC team

 

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