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| Title | Size | Download |
|---|---|---|
| 02-Appendixes | 45.82 KB |
Contents
Appendix A Technical support
If you encounter any complicated problems during daily maintenance or troubleshooting, contact Technical Support.
Collecting fault information
· Log and sensor information about the switch module.
· Product serial number.
· Product model and name.
· Snapshots of error messages and descriptions.
· Switch module insertion, replacement, and removal history in the chassis.
· Third-party software installed on the components related to the chassis.
· Type and version of the OS installed on the components related to the chassis.
Preparing the maintenance tools
To facilitate troubleshooting, prepare the following tools:
· Phillips screwdriver.
· Cage nut installation tool.
· Diagonal pliers.
· Multimeter.
· Interface cables (network cables for example).
· Configuration terminal (PC for example).
· ESD wrist strap, ESD gloves, or ESD clothing.
For more information about the tool descriptions, see "Installation tools."
Appendix B Product recycling
New H3C Technologies Co., Ltd. provides product recycling services for its customers to ensure that hardware at the end of its life is recycled. Vendors with product recycling qualification are contracted to New H3C to process the recycled hardware in an environmentally responsible way.
For product recycling services, contact New H3C at
· Tel: 400-810-0504
· E-mail: [email protected]
Appendix C Glossary
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Description |
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H |
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HDM |
The HDM is a control unit used to manage blade servers. The HDM can simplify a series of blade server management functions, for example, configuring blade servers, viewing component information, monitoring the running status, and implementing remote control. |
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Hot swapping |
A module that supports hot swapping (a hot-swappable module) can be installed or removed while the server is running without affecting the system operation. |
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R |
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Redundancy |
A mechanism that ensures high availability and business continuity by providing backup modules. In redundancy mode, a backup or standby module takes over when the primary module fails. |
Appendix D Acronyms
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Acronym |
Full name |
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A |
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AE |
App Engine |
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AMC |
Auxiliary Management Controller |
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B |
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BMC |
Baseboard Management Controller |
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D |
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DNS |
Domain Name System |
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H |
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HDM |
H3C Device Management |
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I |
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IPMI |
Intelligent Platform Management Interface |
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L |
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LCD |
Liquid Crystal Display |
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LDAP |
Lightweight Directory Access Protocol |
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N |
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NTP |
Network time protocol |
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O |
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OM |
Onboard Management |
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S |
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SMTP |
Simple Mail Transfer Protocol |
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SNMP |
Simple Network Management Protocol |
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SOL |
Serial Over Lan |
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SSH |
Secure Shell |
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SSL |
Secure Sockets Layer |
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SUV |
Serial, USB, VGA |
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U |
|||
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UID |
Unit identification |
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