H3C SecPath F5000-AI-15 Firewall Installation Guide-6W101

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Contents

1 Preparing for installation· 1

Safety recommendations· 1

Safety symbols· 1

General safety recommendations· 1

Electrical safety· 2

Laser safety· 2

Handling safety· 2

Examining the installation site· 3

Weight support 3

Temperature and humidity· 3

Cleanliness· 3

Cooling system·· 4

ESD prevention· 4

EMI 4

Lightning protection· 5

Power supply· 5

Installation tools· 5

Installation accessories· 6

Pre-installation checklist 6

2 Installing the firewall 8

Installation flow· 8

MountMounting the firewall on a workbench· 10

Installing the firewall in a standard 19-inch rack· 10

Grounding the firewall 15

Grounding the firewall with a grounding strip· 15

Grounding the firewall with the grounding terminal on the rack· 16

Installing a fan tray· 17

Installing a power supply· 17

Installing an interface module· 18

Installing a drive· 19

Connecting Ethernet cables· 20

Connecting a copper Ethernet port 20

Connecting a fiber port 20

Connecting power cords· 22

Connecting an AC power cord· 22

Connecting a DC power cord· 22

Connecting a high-voltage DC power cord· 23

Verifying the installation· 23

3 Accessing the firewall 3-24

Setting up the configuration environment and configuring terminal parameters· 3-24

Starting the firewall 3-24

Pre-start checking· 3-24

Starting the firewall and observing the initial startup conditions· 3-25

Logging in to the firewall 3-26

Logging in from the Web interface· 3-26

Logging in from the serial console port or micro USB console port 3-27

Logging in through Telnet 3-27

4 Hardware replacement 4-28

Replacing a power supply· 4-28

Replacing an interface module· 4-28

Replacing a drive· 4-29

Replacing a transceiver module· 4-30

5 Hardware management and maintenance· 5-31

Displaying detailed information about the firewall 5-31

Displaying the software and hardware version information for the firewall 5-31

Displaying the electrical label information for the firewall 5-32

Displaying the CPU usage of the firewall 5-33

Displaying the memory usage of the firewall 5-33

Displaying the operational status of power supplies· 5-34

Displaying the temperature information for the firewall 5-35

Displaying the operational statistics about the firewall 5-35

Displaying transceiver module information· 5-36

Rebooting the firewall 5-37

6 Troubleshooting· 6-38

Power supply failure· 6-38

Configuration terminal display issue· 6-38

Password loss· 6-38

Cooling system failure· 6-39

Software loading failure· 6-39

7 Appendix A  Chassis views and technical specifications· 7-40

Chassis views· 7-40

Interface modules· 7-41

NSQM1GT4PFC· 7-41

NSQM1GP4FBA· 7-41

NS-NIM-TG6A· 7-42

Network data encryption modules· 7-42

Power supplies· 7-43

AC power supplies· 7-43

DC power supplies· 7-43

High-voltage DC power supplies· 7-44

Dimensions and weights· 7-44

Chassis· 7-45

Interface modules· 7-45

Network data encryption modules· 7-45

Drives· 7-45

Storage media specifications· 7-45

Power consumption· 7-46

Chassis· 7-46

Interface modules· 7-46

Network data encryption modules· 7-46

Drives· 7-46

Power supply specifications· 7-47

Fan tray specifications· 7-47

Port specifications· 7-47

Console port 7-47

Micro USB port 7-48

GE copper port 7-48

GE fiber port 7-49

10 GE fiber port 7-50

8 Appendix B  LEDs· 8-51

9 Appendix C  Cables· 9-52

Console cable· 9-52

RJ-45 to DB9 console cable· 9-52

Micro USB console cable· 9-52

Ethernet twisted pair cable· 9-53

Introduction· 9-53

Making an Ethernet twisted pair cable· 9-56

Optical fiber 9-56

 


1 Preparing for installation

Unless otherwise stated, power supplies and power modules are used interchangeably in this document.

Safety recommendations

To avoid any equipment damage or bodily injury, read the following safety recommendations before installation. Note that the recommendations do not cover every possible hazardous condition.

Safety symbols

When reading this document, note the following symbols:

WARNING WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury.

CAUTION CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.

General safety recommendations

·     Do not place the firewall on an unstable case or desk. The firewall might be severely damaged in case of a fall.

·     Make sure the ground is dry and flat and anti-slip measures are in place.

·     Keep the chassis and installation tools away from walk areas.

·     Keep the chassis clean and dust-free.

·     Do not place the firewall near water or in a damp environment. Prevent water or moisture from entering the firewall chassis.

·     Ensure good ventilation of the equipment room and keep the air inlet and outlet vents of the firewall free of obstruction.

·     Make sure the operating voltage is in the required range.

·     Use a screwdriver, rather than your fingers, to fasten screws.

·     Stack devices according to the sizes of and packing symbols on the packages.

Figure1-1 Packing symbols

Symbol

Description

Stored with a maximum stack of n units.

Transported and stored with the arrows up.

Transported and stored with care.

Transported and stored avoiding humidity, rains and wet floor.

 

Electrical safety

·     Carefully examine your work area for possible hazards such as moist floors, ungrounded power extension cables, and missing safety grounds.

·     Locate the emergency power-off switch in the room before installation. Shut the power off at once in case accident occurs.

·     Do not work alone when the firewall has power.

·     Always verify that the power has been disconnected.

Laser safety

WARNING

WARNING!

Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into beams or view directly with optical instruments when the firewall is operating.

 

The firewall is a Class 1 laser device.

·     Before you disconnect the fiber connector, execute the shutdown command in interface view to disable the optical source.

·     Install dust caps to disconnected optical fiber connectors and ports on disconnected transceiver modules to avoid damage caused by built-up dust.

·     Insert a dust plug into empty fiber ports.

Handling safety

When you move the firewall, follow these guidelines:

·     Move and unpack the firewall carefully to avoid firewall damage.

·     Unpack the firewall at least half an hour and power on the firewall at least two hours after you move it from a place below 0°C (32°F) to the equipment room. This prevents condensation and even damage to the firewall.

·     Use a safety hand truck when you move multiple firewalls.

·     Before you move the firewall, remove all cables and mounting brackets.

·     For long-distance transportation, remove all the removable components, such as power supplies and interface modules, and package them separately, and install the filler panels supplied with the firewall. For short-distance transportation, make sure all the removable components are securely seated in the slots and the screws are fastened.

·     When you move or lift the firewall chassis, support the bottom of the chassis, rather than holding any removable component. Make sure the accessories of the firewall are not lost or damaged during firewall moving.

Examining the installation site

The firewall can only be used indoors. To make sure the firewall operates correctly and to prolong its service lifetime, the installation site must meet the following requirements.

Weight support

Make sure the floor can support the total weight of the rack, chassis, modules, and all other components. For weights of the chassis and components, see "Appendix A  Chassis views and technical specifications."

Temperature and humidity

Maintain appropriate temperature and humidity in the equipment room.

·     Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical property change of materials, and metal corrosion.

·     Lasting low relative humidity can cause washer contraction and ESD and bring problems including loose captive screws and circuit failure.

·     High temperature can accelerate the aging of insulation materials and significantly lower the reliability and lifespan of the firewall.

For the temperature and humidity requirements of the firewall, see Table1-1.

Table1-1 Temperature/humidity requirements

Temperature

Relative humidity

·     Operating:

¡     Without drives: 0°C to 45°C (32°F to 113°F)

¡     With drives: 5°C to 40°C (41°F to 104°F)

·     Storage: –40°C to +70°C (–40°F to +158°F)

·     Operating:

¡     Without drives: 5% to 95%, noncondensing

¡     With drives: 10% to 90%, noncondensing

·     Storage: 5% to 95%, noncondensing

 

Cleanliness

Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of metal components and contact points, especially when indoor relative humidity is low. In the worst case, electrostatic adsorption can cause communication failure.

Table1-2 Dust concentration limit in the equipment room

Substance

Concentration limit (particles/m3)

Dust particles

≤ 3 × 104 (No visible dust on desk in three days)

NOTE:

Dust particle diameter ≥ 5 µm

 

The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion and premature aging of components, as shown in Table1-3.

Table1-3 Harmful gas limits in an equipment room

Gas

Max. (mg/m3)

SO2

0.2

H2S

0.006

NH3

0.05

Cl2

0.01

NO2

0.04

 

Cooling system

The F5000-AI-15 firewall provides front side-intake and rear side-exhaust airflow for heat dissipation. For adequate cooling of the firewall, follow these guidelines:

·     Install the firewall at the installation site with its airflow direction meeting the ventilation requirements.

¡     Workbench mountingEnsure a minimum clearance of 100 mm (3.94 in) around the air inlet and outlet vents of the chassis.

¡     19-inch rack mountingEnsure a distance of 1U (44.45 mm, or 1.75 in) between the chassis and other devices.

·     Make sure the installation site has a good cooling system.

Figure1-2 Airflow through the chassis

 

ESD prevention

To prevent electrostatic discharge (ESD), follow these guidelines:

·     Make sure the firewall, the workbench, and the rack are reliably grounded.

·     Take dust-proof measures for the equipment room. For more information, see "Cleanliness."

·     Maintain the humidity and temperature at an acceptable level. For more information, see "Temperature and humidity."

·     Put the removed interface modules away on an ESD workbench, with the PCB upward, or put them in ESD bags for future use.

·     Always wear ESD clothing, ESD gloves, and an ESD wrist strap.

EMI

All electromagnetic interference (EMI) sources, from outside or inside of the firewall and application system, adversely affect the firewall in the following ways:

·     A conduction pattern of capacitance coupling.

·     Inductance coupling.

·     Electromagnetic wave radiation.

·     Common impedance (including the grounding system) coupling.

To prevent EMI, use the following guidelines:

·     If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE) to filter interference from the power grid.

·     Keep the firewall far away from radio transmitting stations, radar stations, and high-frequency devices.

·     Use electromagnetic shielding, for example, shielded interface cables, when necessary.

·     To prevent signal ports from getting damaged by overvoltage or overcurrent caused by lightning strikes, route interface cables only indoors. If part of the network cable of an Ethernet port must be routed outdoors, connect a lightning arrester to the cable before you plug the cable into the port.

Lightning protection

To protect the firewall from lightning better, follow these guidelines:

·     Make sure the grounding cable of the chassis is reliably grounded.

·     Make sure the grounding terminal of the AC power receptacle is reliably grounded.

·     Install a lightning arrester at the input end of the power supply to enhance the lightning protection capability of the power supply.

 

IMPORTANT

IMPORTANT:

No network port lightning arrester or AC power lightning arrester is provided with the firewall. Prepare them as required. For the technical specifications and installation instructions for the lightning protectors, see the documents shipped with them.

 

Power supply

Verify that the power system at the installation site meets the requirements of the power supplies, including the input method and rated input voltage. For more information, see "Appendix A  Chassis views and technical specifications."

Installation tools

All installation tools are user supplied.

 

Installation accessories

 

Pre-installation checklist

Table1-4 Checklist before installation

Item

Requirements

Result

Installation site

Ventilation

·     Workbench mountingEnsure a minimum clearance of 100 mm (3.94 in) around the air inlet and outlet vents of the chassis.

·     19-inch rack mountingEnsure a distance of 1U (44.45 mm, or 1.75 in) between the chassis and other devices.

·     A good ventilation system is available at the installation site.

 

Temperature

·     Operating:

¡     Without drives: 0°C to 45°C (32°F to 113°F)

¡     With drives: 5°C to 40°C (41°F to 104°F)

·     Storage: –40°C to +70°C (–40°F to +158°F)

 

Relative humidity

·     Operating:

¡     Without drives: 5% RH to 95% RH, noncondensing

¡     With drives: 10% RH to 90% RH, noncondensing

·     Storage: 5% RH to 95% RH, noncondensing

 

Cleanness

·     Dust concentration ≤ 3 × 104 particles/m3

·     No dust on desk within three days

 

ESD prevention

·     The equipment, workbench, and rack are reliably grounded.

·     The equipment room is dust-proof.

·     The humidity and temperature are at an acceptable level.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded when installing removable components.

·     Put the removed interface modules away on an ESD workbench, with the PCB upward, or put them in ESD bags for future use.

·     Touch only the edges, instead of electronic components when observing or moving a removed interface module.

 

EMI prevention

·     Take effective measures to protect the power system from the power grid system.

·     Separate the protection ground of the firewall from the grounding device or lightning protection grounding device as far as possible.

·     Keep the firewall far away from radio stations, radar and high-frequency devices working in high current.

·     Use electromagnetic shielding when necessary.

 

Lightning protection

·     The grounding cable of the chassis is reliably grounded.

·     The grounding terminal of the AC power receptacle is reliably grounded.

·     (Optional.) A power lightning arrester is installed.

 

Electricity safety

·     Equip a UPS.

·     Locate the power switch in the equipment room. In case of emergency during operation, switch off the power switch.

 

Rack-mounting requirements

·     Make sure the rack is equipped with a good ventilation system.

·     The rack is sturdy enough to support the weight of the firewall and installation accessories.

·     The size of the rack is appropriate for the firewall.

·     The front and rear of the rack are a minimum of 0.8 m (31.50 in) away from walls or other devices.

 

Safety precautions

·     The firewall is far away from any moist area and heat source.

·     The emergency power switch in the equipment room is located.

 

Tools and accessories

·     Installation accessories supplied with the firewall

·     User-supplied tools

 

Reference

·     Documents shipped with the firewall

·     Online documents

 

 


2 Installing the firewall

WARNING

WARNING!

Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

 

Installation flow

The firewall supports the following installation methods:

·     Workbench mounting: For the installation procedure, see "MountMounting the firewall on a workbench."

·     19-inch rack mounting: For the installation procedure, see "Installing the firewall in a standard 19-inch rack."

Figure2-1 Firewall installation flow

 

 

MountMounting the firewall on a workbench

IMPORTANT

IMPORTANT:

·     Ensure good ventilation and a minimum clearance of 100 mm (3.94 in) around the chassis for heat dissipation.

·     Avoid placing heavy objects on the firewall.

·     To stack firewalls, make sure a minimum vertical distance of 15 mm (0.59 in) is available between two adjacent firewalls.

 

If a standard 19-inch rack is not available, you can place the firewall on a workbench.

To mount the firewall on a workbench:

1.     Verify that the workbench is sturdy and reliably grounded.

2.     Place the firewall upside down on the workbench and clean the four round holes in the chassis bottom with a dry cloth.

3.     Attach the four rubber feet to the round holes in the chassis bottom.

4.     Place the firewall with upside up on the workbench.

Figure2-2 Mounting the firewall on a workbench

 

Installing the firewall in a standard 19-inch rack

WARNING

WARNING!

To avoid bodily injury and device damage, use a minimum of two persons to rack-mount the firewall.

 

CAUTION

CAUTION:

·     For adequate heat dissipation, ensure a minimum clearance of 80 mm (3.15 in) around the air inlet and outlet vents of the chassis and a distance of 1U (44.45 mm, or 1.75 in) between the chassis and other devices in the rack.

·     As a best practice, use a rack shelf together with the mounting brackets to support the weight of the chassis.

 

To install the firewall in a standard 19-inch rack:

1.     Unpack the firewall and accessories.

2.     Mark the cage nut installation positions on the rack posts by using the mounting brackets.

Use a front mounting bracket to mark the installation positions on the front rack posts and use a rear mounting bracket to mark the installation positions on the rear rack posts. Install cage nuts.

Figure2-3 Installing cage nuts

 

3.     Attach the front mounting brackets and shoulder screws to both sides of the firewall with M4 screws provided with the firewall.

Figure2-4 Attaching mounting brackets and shoulder screws to the firewall

 

4.     Attach the rear mounting brackets to the rear rack posts. The rear mounting brackets can be attached to the rear rack posts with the wide flange inside or outside the rack.

¡     For a rack with a depth (distance between the front and rear rack posts) in the range of 405 to 569 mm (15.94 to 22.40 in), attach the rear mounting brackets to the rear rack posts with the wide flange inside the rack.

¡     For a rack with a depth in the range of 247 to 411 mm (9.72 to 16.18 in), attach the rear mounting brackets to the rear rack posts with the wide flange outside the rack. To prevent the rear mounting brackets from obstructing the closing of the rack door, ensure a distance greater than 153 mm (6.02 in) between the rear rack posts and the interior side of the rack door.

Figure2-5 Attaching the rear mounting brackets to the rear rack posts (with the wide flange inside the rack)

 

Figure2-6 Attaching the rear mounting brackets  to the rear rack posts (with the wide flange outside the rack)

 

5.     Mount the firewall in the rack. Use M6 screws to secure the mounting brackets to the front rack posts and make sure the shoulder screws rest firmly on the upper edge of the rear mounting brackets.

Figure2-7 Mounting the firewall in the rack (with the wide flange of the rear mounting brackets inside the rack)

 

Figure2-8 Mounting the firewall in the rack (with the wide flange of the rear mounting brackets outside the rack)

 

Grounding the firewall

WARNING

WARNING!

·     Correctly connecting the firewall grounding cable is crucial to lightning protection and EMI protection.

·     Do not connect the firewall grounding cable to a fire main or lightning rod.

 

You can ground the firewall in one of the following ways, depending on the grounding conditions available at the installation site.

Grounding the firewall with a grounding strip

If a grounding strip is available at the installation site, connect the grounding cable through the grounding strip.

To connect the grounding cable:

1.     Remove the grounding screw from the firewall chassis.

2.     Attach the grounding screw to the ring terminal of the grounding cable.

3.     Use a screwdriver to fasten the grounding screw into the grounding hole on the firewall.

4.     Remove the hex nut from the grounding strip.

5.     Use a pair of needle-nose pliers to bend a hook at the other end of the grounding cable. Attach the hook to the grounding point, and secure the hook with a screw.

Figure2-9 Grounding the firewall with a grounding strip

 

Grounding the firewall with the grounding terminal on the rack

1.     Remove the grounding screw from the firewall chassis.

2.     Attach the grounding screw to the ring terminal of the grounding cable.

3.     Use a screwdriver to fasten the grounding screw into the grounding hole on the firewall.

4.     Remove the grounding screw from the grounding point on the rack.

5.     Attach the ring terminal at the other end of the grounding cable to the grounding point on the rack.

Figure2-10 Grounding the firewall with the grounding terminal on the rack

 

Installing a fan tray

CAUTION

CAUTION:

·     The firewall comes with the fan tray slots empty. Before powering on the firewall, make sure the firewall is fully configured with fan trays of the same model.

·     If a fan tray fails during operation, replace the fan tray as soon as possible and keep the failed fan tray in place before replacing it.

·     Before installation, make sure the fan tray airflow direction meets the requirements for installation ventilation.

·     Before installation, orient the fan tray with the "TOP" mark on the top.

 

No fan trays are provided with the firewall. Purchase them as needed.

To install a fan tray:

1.     Face the rear panel of the firewall.

2.     Orient the fan tray with the "TOP" mark on the top. Grasp the handle of the fan tray with one hand and support the fan tray bottom with the other. Slide the fan tray along the guide rails into the slot until the fan tray is fully seated in the slot.

Figure2-11 Installing a fan tray

 

Installing a power supply

CAUTION

CAUTION:

·     Do not install AC and DC power supplies on the same firewall.

·     Before installing a power supply, make sure the power supply is powered off and the grounding cable is correctly connected.

 

No power supplies are provided with the firewall. Purchase them as needed. The installation procedure is similar for power supplies of different models. This section installs a PSR250-12A1 (product code PSR250-12A1) power supply.

To install a power supply:

1.     Face the rear panel of the firewall.

2.     To install the power supply in slot PWR0, remove the filler panel from the slot and install the filler panel in slot PWR1. To install the power supply in slot PWR1, skip this step.

The firewall comes with the PWR1 slot empty and the PWR0 slot installed with a filler panel.

Figure2-12 Removing the filler panel from a firewall

 

3.     Orient the power supply with its handle at the right. Holding the handle of the module with one hand and supporting the module bottom with the other, slide the power supply slowly into the slot along the guide rails.

Figure2-13 Installing a power supply for a firewall

 

Installing an interface module

CAUTION

CAUTION:

·     Interface modules are not hot swappable.

·     To install two interface modules, use the upper interface module slots as a best practice. If you have installed an interface module in a lower slot, you must press down the ejector levers of the interface module while inserting it into an upper slot.

 

No interface modules are provided with the firewall. Purchase them as needed.

The installation procedure is the same for all interface modules.

To install an interface module:

1.     Use a screwdriver to remove the screws on the filler panel and then remove the filler panel.

Keep the filler panel for future use.

Figure2-14 Removing the filler panel

 

2.     Pull the ejector levers on the module outward and slide the module slowly into the slot along the guide rails.

3.     Press the ejector levers inward until they touch the panel tightly and the module seats into the slot securely.

4.     Use a screwdriver to fasten the captive screws on the module.

Figure2-15 Installing an interface module

 

Installing a drive

CAUTION

CAUTION:

·     Drives are not hot swappable.

·     To avoid damage to drives, always hold a drive by its sides. Do not touch any components and do not squeeze, vibrate, or strike a drive.

·     Install a filler panel in empty drive slots to prevent dust and ESD damage.

 

IMPORTANT

IMPORTANT:

·     The firewall does not come with any drives and cannot recognize drives from other vendors. Purchase drives from H3C as needed.

·     Before using the drive, execute the fdisk and format commands from the CLI to partition and format the drive.

 

To install a drive:

1.     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

2.     Remove the filler panel from the drive slot.

3.     Press the button on the drive panel to release the locking lever.

4.     Hold the locking lever and push the drive into the slot slowly along the guide rails. Then close the locking lever.

Figure2-16 Installing a drive

 

Connecting Ethernet cables

Connecting a copper Ethernet port

You can use either a straight-through or a cross-over network cable to connect a copper Ethernet port. For more information about Ethernet twisted pair cables, see Ethernet twisted pair cable in "Appendix C  Cables."

To connect a copper Ethernet port:

1.     Connect one end of the Ethernet cable to the copper Ethernet port of the firewall, and the other end to the Ethernet port of the peer device.

2.     Examine whether the LEDs of the Ethernet port are normal. For more information about LEDs, see "Appendix B  LEDs."

After connecting the firewall to the network, you can use the ping or tracert command to examine network connectivity. For more information, see the related command reference.

Connecting a fiber port

WARNING

WARNING!

Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into beams or view directly with optical instruments when the firewall is operating.

 

CAUTION

CAUTION:

·     Never bend or curve a fiber excessively. The bend radius of a fiber must be not less than 100 mm (3.94 in).

·     Keep the fiber end clean.

·     Make sure the fiber connector matches the transceiver module.

·     Before connecting a fiber, make sure the optical power at the receiving end does not exceed the transceiver module's upper threshold of the optical receive power. If the optical power at the receiving end exceeds the threshold, the transceiver module might be damaged.

·     Do not install a transceiver module connected with a fiber into a fiber port. To connect an optical fiber, first install the transceiver module in the fiber port and then connect the fiber.

·     Insert a dust plug into any open fiber port.

·     Make sure the Tx and Rx ports on a transceiver module are connected to the Rx and Tx ports on the peer end, respectively.

 

The firewall supports GE SFP transceiver modules and 10GE SFP+ transceiver modules. For the transceiver module specifications, see port specifications in "Appendix A  Chassis views and technical specifications."

No transceiver module is provided with the firewall. As a best practice, use H3C transceiver modules.

Figure2-17 GE SFP transceiver module

图-1副本

 

Figure2-18 10GE SFP+ transceiver module

 

To connect the firewall to the network through an optical fiber:

1.     Remove the dust plug from the fiber port.

2.     Remove the dust cap from the transceiver module and insert it into the fiber port.

3.     Remove the dust cap of the optical fiber connector, and use dust free paper and absolute alcohol clean the end face of the fiber connector.

4.     Identify the Rx and Tx ports on the transceiver module. Plug one end of the optical fiber into the transceiver module in the firewall, and plug the other end into the transceiver module in the peer device.

Make sure the Rx port and the Tx port are connected to the Tx port and the Rx port on the peer device, respectively.

Figure2-19 Installing an optical fiber and connecting a fiber

 

Connecting power cords

CAUTION

CAUTION:

Make sure the grounding cable of the firewall is correctly connected and the power source is powered off before connecting the power cord.

 

Connecting an AC power cord

1.     Connect the female connector of the AC power cord to the AC-input power receptacle on the power supply.

2.     Use a cable tie to secure the AC power cord to the power supply handle.

3.     Connect the other end of the power cord to an AC power source.

Figure2-20 Connecting an AC power cord

 

Connecting a DC power cord

1.     Use a screwdriver to loosen the screws on the protection cover over the power receptacle and then remove the cover.

2.     Correctly orient the DC power cord connector with the power receptacle on the power supply, and insert the connector into the receptacle.

The receptacle is foolproof. If you cannot insert the connector into the receptacle, re-orient the connector rather than use excessive force to push it in.

3.     Fasten the captive screws on the power cord connector with a screwdriver to secure the power cord connector.

4.     Use a cable tie to secure the power cord to the handle.

5.     Connect the other end of the power cord to a DC power source.

Figure2-21 Connecting a DC power cord

 

Connecting a high-voltage DC power cord

The connection procedure is similar for high-voltage DC power cords and AC power cords. For information about connecting a high-voltage DC power cord, see "Connecting an AC power cord."

Verifying the installation

Verify the following items to ensure correct installation:

·     There is enough space for heat dissipation around the firewall.

·     The firewall and its components are installed securely. The screws are fastened tightly.

·     The power source specifications are as required by the firewall.

·     The grounding cable and power cords are connected correctly.

 


3 Accessing the firewall

By default, the firewall uses the scheme access authentication mode. The username and password are both admin.

Setting up the configuration environment and configuring terminal parameters

CAUTION

CAUTION:

·     When you connect the console cable, identify the port marks and make sure you are connecting the correct ports.

·     The serial ports on PCs do not support hot swapping. If the firewall has been powered on, connect the serial console cable to the PC before connecting to the firewall, and when you disconnect the cable, first disconnect from the firewall.

 

To access and manage the firewall locally, connect the serial console port or the micro USB console port on the firewall to a configuration terminal (a PC for example). Only the micro USB console port is available if you connect both the serial console port and micro USB console port.

To configure and manage the firewall through the serial console port or micro USB console port, you must run a terminal emulator program, TeraTermPro or PuTTY, on your configuration terminal and configure the following settings for the terminal. For more information about the terminal emulator programs, see the user guides for these programs.

·     Bits per second—9600.

·     Data bits—8.

·     Stop bits—1.

·     Parity—None.

·     Flow control—None.

Starting the firewall

Pre-start checking

WARNING

WARNING!

Locate the emergency power-off switch in the room before powering on the firewall so you can quickly shut power off when an electrical accident occurs.

 

Before powering on the firewall, verify that the following conditions are met:

·     The power cord and grounding cable are correctly connected.

·     The power source specifications meet the firewall requirements.

·     The firewall is connected correctly to a configuration terminal (a PC for example). The configuration terminal has been started and the parameters have been set correctly. For more information, see "Setting up the configuration environment and configuring terminal parameters."

·     The interface modules (if any) are installed correctly.

Starting the firewall and observing the initial startup conditions

1.     Turn on the circuit breakers to power on the firewall.

2.     Observe the initial startup conditions to verify that the firewall starts up correctly.

¡     The LEDs on the front panel indicate that the firewall is operating correctly. For more information about LEDs, see "Appendix B  LEDs."

¡     The fan blades are rotating and air is exhausted from the air outlet vents.

¡     The configuration terminal displays the following information:

The output on the configuration terminal varies by firewall software version.

System is starting...

Press Ctrl+D to access BASIC-BOOTWARE MENU...

Press Ctrl+T to start heavy memory test

Booting Normal Extended BootWare

The Extended BootWare is self-decompressing......Done.

****************************************************************************

*                                                                          *

*                   H3C F5000-AI-15 BootWare, Version 1.04                 *

*                                                                          *

****************************************************************************

Copyright (c) 2004-2019 New H3C Technologies Co., Ltd.

 

Compiled Date       : Aug 28 2019

Memory Type         : DDR4 SDRAM

Memory Size         : 16344MB

flash Size          : 7296MB

CPLDA Version       : 1.0

CPLDB Version       : 2.0

PCB Version         : Ver.B

                               

                            

Press Ctrl+B to access EXTENDED-BOOTWARE MENU...

Loading the main image files...

Loading file flash:/main-CMW710-SYSTEM-F8660P06.bin....Done.

Loading file flash:/main-CMW710-SECESCAN-F8660P06.bin...Done.

Loading file flash:/main-CMW710-BOOT-F8660P06.bin...Done.

                                            

Image file flash:/main-CMW710-BOOT-F8660P06.bin is self-decompressing....

............................................................................

............................................................................

............................................................................

............................................................................

............................................................................

............................................................................

............................................................................

............................................................................

............................................................................

........................................Done.

System image is starting...

Cryptographic algorithms tests passed.

                                                     

Startup configuration file doesn't exist or is invalid.

Line con0 is available.

Press ENTER to get started.

Press Enter to access user view of the firewall.

 

 

NOTE:

To access the EXTENDED-BOOTWARE menu, press Ctrl + B within four seconds at the prompt "Press Ctrl+B to access EXTENDED-BOOTWARE MENU." If you do not press Ctrl+B at the prompt, the system starts to read and decompress program files. To enter the EXTENDED-BOOT menu afterwards, you need to reboot the firewall.

 

Logging in to the firewall

You can use the following methods to access and manage the firewall. For more information about logging in to the firewall, see the configuration guides and command references for the firewall.

·     Logging in from the Web interface

·     Logging in from the serial console port or micro USB console port

·     Logging in through Telnet

Logging in from the Web interface

IMPORTANT

IMPORTANT:

After accessing the Web interface with the default account, modify the password of the default account or create a new administrator account and delete the default account as a best practice.

 

At the first login from the Web interface, you can use the default account or use an account created from the CLI.

The default Web interface login information is as follows:

·     Username—admin

·     Password—admin

·     IP address of the management Ethernet port M-GigabitEthernet 1/0/0 (0/MGMT)—192.168.0.1/24

·     IP address of the management Ethernet port M-GigabitEthernet 1/0/1 (1/MGMT)—192.168.1.1/24

This section logs in to the firewall from the 0/MGMT interface as an example.

To log in to the firewall from Web interface 0/MGMT by using the default account:

1.     Use an Ethernet cable to connect a PC to the management Ethernet port on the firewall.

2.     Configure an IP address in subnet 192.168.0.0/24 for the PC. Make sure the PC and the firewall are reachable to each other.

The PC must use a different IP address than the management Ethernet port.

3.     Start a browser, enter 192.168.0.1 in the address bar, and press Enter.

4.     Enter the default username admin and password admin and then click Login.

5.     Enter the default username admin and password admin and then click Login.Modify the login information.

At the first login from the Web interface, change the password as required in the pop-up window, and then click OK.

Keep the new password secure.

Logging in from the serial console port or micro USB console port

To log in from the serial console port or micro USB console port, see "Setting up the configuration environment and configuring terminal parameters."

Logging in through Telnet

1.     Connect your PC to the serial console port or micro USB console port on the firewall, and enable the Telnet function in system view by using the telnet server enable command.

2.     Enter VTY user line view, and configure the authentication mode, user role, and common properties in VTY user line view.

By default, the authentication mode is scheme, and the username and password are admin.

3.     Specify an IP address for the network port of the PC and make sure the PC and the firewall are reachable to each other.

The IP address of management Ethernet port 0/MGMT is 192.168.0.1/24. The IP address of management Ethernet port 1/MGMT is 192.168.1.1/24.

4.     Run the Telnet client on the PC and enter the default login information. 


4 Hardware replacement

CAUTION

CAUTION:

Wear an ESD wrist strap or ESD gloves for hardware maintenance. They are not provided with the firewall. Prepare them yourself.

 

Replacing a power supply

CAUTION

CAUTION:

Before you replace a power supply, power off the firewall and remove the power cord.

 

The replacement procedure is the same for an AC power supply and a DC power supply. This section takes an AC power supply as an example.

To replace a power supply:

1.     Remove the releasable cable tie from the power cord and then remove the power cord connector from the power supply.

2.     Hold the power supply handle with one hand, press the latch towards the handle, and then pull the power supply part way out of the slot. Supporting the power supply bottom with one hand, slowly pull the power supply out of the slot along the guide rails with the other.

3.     Put the removed power supply in an antistatic bag or on the workbench.

4.     Install a new power supply. For the installation procedure, see "Installing a power supply."

If you are not to install a new power supply, install a filler panel in the slot to ensure good ventilation in the firewall.

Figure4-1 Removing a power supply

 

Replacing an interface module

CAUTION

CAUTION:

·     Interface modules are not hot swappable. Power off the firewall before you replace an interface module.

·     To install two interface modules, use the upper interface module slots as a best practice. If you have installed an interface module in a lower slot, you must press down the ejector levers of the interface module while inserting it into an upper slot.

 

To replace an interface module:

1.     Power off the firewall.

2.     Use a screwdriver to loosen the captive screws of the interface module.

3.     Holding the ejector levers of the interface module with both hands, pull the ejector levers outward, and pull the interface module part way out of the slot along the slide rails. Supporting the bottom of the interface module with one hand, gently pull the interface module out of the slot with the other.

4.     Put the removed interface module (with the circuit board facing upward) on an antistatic workbench or into an antistatic bag.

5.     Install a new interface module. For the installation procedure, see "Installing an interface module."

If you are not to install a new interface module, install a filler panel in the slot to ensure good ventilation in the firewall.

Figure4-2 Removing an interface module

 

Replacing a drive

CAUTION

CAUTION:

·     To avoid storage medium damage, execute the umount command from the CLI to unmount all the file systems before removing a drive.

·     Drives are not hot swappable.

·     To avoid damage to drives, always hold a drive by its sides. Do not touch any components and do not squeeze, vibrate, or strike a drive.

 

To replace a drive:

1.     Log in to the Web interface. Click the Unmount button on the Storage settings page.

2.     Press the button on the drive panel to release the locking lever.

3.     Fully pivot the locking lever to the left.

4.     Hold the locking lever and pull the drive out of the slot.

Figure4-3 Removing a drive

 

Replacing a transceiver module

WARNING

WARNING!

Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into beams or view directly with optical instruments when the firewall is operating.

 

When you replace a transceiver module, make sure the two transceiver modules connected by the same optical fiber are the same type. Do not touch the golden plating of the transceiver module.

Figure4-4 Transceiver module golden plating

 

To replace a transceiver module:

1.     Use the shutdown command in interface view at the CLI to shut down the optical source before you remove the fiber connector.

2.     Remove the LC connectors with the optical fiber from the transceiver module, and install dust caps to the LC connectors.

3.     Pivot the clasp of the transceiver module down to the horizontal position, and gently pull the transceiver module out.

Figure4-5 Removing the transceiver module

 

4.     Install dust caps to the removed transceiver module, and put it into the package.

5.     Install a new transceiver module. If you do not install a new transceiver module in the slot, install a dust cap. For information about installing a transceiver module, see "Connecting a fiber port."


5 Hardware management and maintenance

 

NOTE:

The output depends on your firewall model. For more information about the commands used in this chapter, see the configuration guides and command references for the firewall.

 

Displaying detailed information about the firewall

Use the display device verbose command to display detailed information, including the running status and hardware version, about the firewall and its interface modules.

<Sysname> display device verbose

Slot 1 SubSlot 0 info:

Status           :   Normal

Type             :   F5000-AI-15

PCB 1 Ver        :   VER.B

Software Ver     :   8660P06

CPU Ver          :   1.0

CPLD_A           :   1.0

CPLD_B           :   2.0

CFCard Num       :   0

Displaying the software and hardware version information for the firewall

Use the display version command to display software and hardware version information for the firewall.

<Sysname> display version

H3C Comware Software, Version 7.1.064, Feature 8660P06

Copyright (c) 2004-2020 New H3C Technologies Co., Ltd. All rights reserved.

H3C SecPath F5000-AI-15 uptime is 0 weeks, 0 days, 0 hours, 4 minutes

Last reboot reason: Warm reboot

                                                                                              

Boot image: flash:/main-CMW710-BOOT-F8660P06.bin

Boot image version: 7.1.064, Feature 8660P06

  Compiled Nov 04 2020 15:00:00

System image: flash:/main-CMW710-SYSTEM-F8660P06.bin

System image version: 7.1.064, Feature 8660P06

  Compiled Nov 04 2020 15:00:00

Feature image(s) list:

  flash:/main-CMW710-SECESCAN-F8660P06.bin, version: 7.1.064

    Compiled Nov 04 2020 15:00:00

                                                                                          

SLOT 1

CPU type:           Multi-core CPU

DDR4 SDRAM Memory:  16384M bytes

FLASH:              7296M bytes

CPLD_A           Version:  1.0

CPLD_B           Version:  2.0

CPLD_C           Version:129.0

Release          Version:SecPath F5000-AI-15-8660P06 

Basic  BootWare  Version:1.04

Extend BootWare  Version:1.04

BuckleBoard Version:Ver.A

BackBoard1 Version:Ver.A

BackBoard2 Version:Ver.A

HD_BackBoard Version:Ver.A

Pcb Version:Ver.B

Fan Pcb Version:Ver.A

[SUBCARD 0] NSQ1F1MSPUOTXA(Hardware)Ver.B, (Driver)1.0, (Cpld)1.0

Boot Type: Cold

Displaying the electrical label information for the firewall

Use the display device manuinfo command to display the electrical label information for the firewall.

<Sysname> display device manuinfo

Slot 1 CPU 0:

 DEVICE_NAME          : SecPath F5000-AI-15

 DEVICE_SERIAL_NUMBER : 210235A3U4B206000153

 MAC_ADDRESS          : 00BE-D586-04D4

 MANUFACTURING_DATE   : 2020-06-27

 VENDOR_NAME          : H3C

Fan 0:

 DEVICE_NAME          : LSPM1FANSB

 DEVICE_SERIAL_NUMBER : 210231ACJLP2050003LY

 MAC_ADDRESS          : NONE

 MANUFACTURING_DATE   : 2020-05-23

 VENDOR_NAME          : H3C

Fan 1:

 DEVICE_NAME          : LSPM1FANSB

 DEVICE_SERIAL_NUMBER : 210231ACJLP2050003VF

 MAC_ADDRESS          : NONE

 MANUFACTURING_DATE   : 2020-05-23

 VENDOR_NAME          : H3C

Fan 2:

 DEVICE_NAME          : LSPM1FANSB

 DEVICE_SERIAL_NUMBER : 210231ACJLP2050003TH

 MAC_ADDRESS          : NONE

 MANUFACTURING_DATE   : 2020-05-23

 VENDOR_NAME          : H3C

Power 0:

 DEVICE_NAME          : PSR250-12A1

 DEVICE_SERIAL_NUMBER : GHL76867204203318

 MAC_ADDRESS          : NONE

 MANUFACTURING_DATE   : NONE

 VENDOR_NAME          : H3C

Table5-1 Output description

Field

Description

DEVICE_NAME

Firewall name.

DEVICE_SERIAL_NUMBER

Firewall serial number.

MAC_ADDRESS

MAC address of the firewall.

MANUFACTURING_DATE

Manufacturing date of the firewall.

VENDOR_NAME

Vendor name.

 

Displaying the CPU usage of the firewall

Use the display cpu-usage command to display the CPU usage of the firewall.

<Sysname> display cpu-usage

Slot 1 CPU 0 CPU usage:

       3% in last 5 seconds

       3% in last 1 minute

       3% in last 5 minutes

Table5-2 Output description

Field

Description

Slot 1 CPU 0 CPU usage

CPU 0 usage information for the interface module in slot 1.

3% in last 5 seconds

Average CPU usage in the last 5 seconds. (After the firewall boots, the firewall calculates and records the average CPU usage at the interval of 5 seconds.)

3% in last 1 minute

Average CPU usage in the last minute. (After the firewall boots, the firewall calculates and records the average CPU usage at the interval of 1 minute.)

3% in last 5 minutes

Average CPU usage in the last 5 minutes. (After the firewall boots, the firewall calculates and records the average CPU usage at the interval of 5 minutes.)

 

Displaying the memory usage of the firewall

Use the display memory command to display the memory information of the firewall.

<Sysname> display memory

Memory statistics are measured in KB:

Slot 1:

             Total      Used      Free    Shared   Buffers    Cached   FreeRatio

Mem:      14309392   1775520  12533872         0      2644    298664       87.9%

-/+ Buffers/Cache:   1474212  12835180

Swap:           0         0         0

Table5-3 Output description

Field

Description

Slot

Slot number of the interface module

Mem

Memory usage information.

Total

Total size of the physical memory space that can be allocated.

The memory space is virtually divided into two parts. Part 1 is used for kernel codes, kernel management, and ISSU functions. Part 2 can be allocated and used for such tasks as running service modules and storing files. The size of part 2 equals the total size minus the size of part 1.

Used

Used physical memory.

Free

Free physical memory.

Shared

Physical memory shared by processes.

Buffers

Physical memory used for buffers.

Cached

Physical memory used for caches.

FreeRatio

Free memory ratio.

-/+ Buffers/Cache

-/+ Buffers/Cache:used = Mem:Used – Mem:Buffers – Mem:Cached, which indicates the physical memory used by applications.

-/+ Buffers/Cache:free = Mem:Free + Mem:Buffers + Mem:Cached, which indicates the physical memory available for applications.

Swap

Swap memory.

 

Displaying the operational status of power supplies

Use the display power command to display the operational status of power supplies.

<Sysname> display power

Slot    PowerID    State       Mode      Current(A)     Voltage(V)     Power(W)

 1       0         Normal      AC        6.50           11.96          77.87  

 1       1         Absent      --        --             --             --     

Table5-4 Output description

Field

Description

Slot

Slot number of the power supply.

PowerID

Number of the power supply.

State

Power supply state:

·     Normal—The power supply is operating correctly.

·     Absent—The power supply is not in position.

·     Fault—The power supply has failed.

Mode

Type of the power supply:

·     ACAC power supply.

·     DCDC power supply.

Current(A)

Output current of the power supply. This field displays two hyphens (--) if it is not supported in the current software version.

Voltage(V)

Output voltage of the power supply. This field displays two hyphens (--) if it is not supported in the current software version.

Power(W)

Output power of the power supply. This field displays two hyphens (--) if it is not supported in the current software version.

 

Displaying the temperature information for the firewall

Use the display environment command to display the temperature information of the firewall.

<Sysname> display environment

System Temperature information (degree centigrade):

---------------------------------------------------------------------------------------

Slot   Sensor          Temperature   LowerLimit   Warning-UpperLimit   Alarm-UpperLimit Shutdown-UpperLimit

1      inflow 1        37            0            60                   65 

NA

1      outflow 1       42            0            71                   83 

NA

1      hotspot 1       71            0            82                   92  

97    

Table5-5 Output description

Field

Description

Sensor

Temperature sensor:

·     inflow—Air inlet vent temperature sensor.

·     outflow—Air outlet vent temperature sensor.

·     hotspot—Hotspot temperature sensor.

Temperature

Current temperature.

LowerLimit

Low temperature alarm threshold.

Warning-UpperLimit

Warning-level high temperature alarm threshold.

Alarm-UpperLimit

Alarm-level high temperature alarm threshold.

Shutdown-UpperLimit

Shutdown-level high temperature alarm threshold. The firewall automatically powers off when the temperature exceeds this threshold.

 

Displaying the operational statistics about the firewall

When you perform routine maintenance or the system fails, you might need to view the operational information of each functional module for locating failures. Typically you need to run display commands one by one. To collect more information one time, you can execute the display diagnostic-information command in any view to display or save the operational statistics of multiple functional modules of the firewall.

·     Save the operational statistics of each functional module of the firewall:

<Sysname> display diagnostic-information

Save or display diagnostic information (Y=save, N=display)? [Y/N]:y

Please input the file name(*.gz)[flash:/diag.gz]:

Diagnostic information is outputting to flash:/diag.gz.

Please wait...

Save successfully.

To view the diag.gz file:

a.     Execute the tar extract archive-file diag.tar.gz command in user view to decompress the file.

b.     Execute the gunzip diag.gz command.

c.     Execute the more diag command.

d.     Press Pg Up and Pg Down.

·     Display the operational statistics for each functional module of the firewall:

<Sysname> display diagnostic-information

<Sysname>display diagnostic-information

Save or display diagnostic information (Y=save, N=display)? [Y/N]:n

===============================================

  ===============display cpu===============

Slot 1 CPU 0 CPU usage:

      13% in last 5 seconds

      13% in last 1 minute

      13% in last 5 minutes

...

Displaying transceiver module information

Identifying transceiver modules

To identify transceiver modules, you can use the following command to view the key parameters of the transceiver modules, including transceiver module type, connector type, central wavelength of the laser sent, transmission distance, and vendor name or name of the vendor who customizes the transceiver modules.

To display transceiver module information:

 

Task

Command

Remarks

Display key parameters of the transceiver module in a specific interface.

display transceiver interface [ interface-type interface-number ]

Available for all transceiver modules.

 

Troubleshooting transceiver modules

The system outputs alarm information for you to locate and troubleshoot faults of transceiver modules.

To display the alarming information or fault detection parameters of a transceiver module:

 

Task

Command

Remarks

Display the current alarm information of the transceiver module in a specific interface.

display transceiver alarm interface [ interface-type interface-number ]

Available for all transceiver modules.

 

Rebooting the firewall

CAUTION

CAUTION:

·     If the main system software image file does not exist, do not use the reboot command to reboot the firewall. Specify the main system software image file first, and then reboot the firewall.

·     The precision of the rebooting timer is 1 minute. 1 minute before the rebooting time, the firewall prompts "REBOOT IN ONE MINUTE" and reboots in one minute.

·     If you are performing file operations when the firewall is to be rebooted, the system does not execute the reboot command for security.

 

To reboot a firewall, use one of the following methods:

·     Use the reboot command to reboot the firewall immediately.

·     Enable the scheduled reboot function at the CLI. You can set a time at which the firewall can automatically reboot, or set a delay so that the firewall can automatically reboot within the delay.

·     Power on the firewall after powering it off, which is also called hard reboot or cold start. H3C does not recommend that you use this method because it might cause data loss and hardware damages.

To reboot the firewall immediately:

 

Task

Command

Remarks

Reboot the firewall immediately.

reboot

Available in user view.

 

To enable the scheduled reboot function:

 

Task

Command

Remarks

Enable the scheduled reboot function.

·     Enable the scheduled reboot function and specify a specific reboot time and date:
scheduler reboot at

·     Enable the scheduled reboot function and specify a reboot waiting time:
scheduler reboot delay

Use either approach.

The scheduled reboot function is disabled by default.

Available in user view.

 

 


6 Troubleshooting

Power supply failure

Symptom

The firewall cannot be powered on, and the power LED (PWR0/PWR1) on the front panel is off.

Solution

To solve the issue:

1.     Power off the firewall.

2.     Verify that the power supply is as required by the firewall.

3.     Verify that the power cords of the firewall are firmly connected.

4.     Verify that the power cords are not damaged.

5.     If the issue persists, contact your local sales agent.

Configuration terminal display issue

Symptom

The configuration terminal displays nothing or garbled text when the firewall is powered on.

Solution

To solve the issue:

1.     Verify that the power supply system is operating correctly.

2.     Verify that the serial console cable or micro USB console cable is correctly connected.

3.     Verify that the serial console cable or micro USB console cable is connected to the serial port configured on the configuration terminal.

4.     Verify that the configuration terminal parameters are configured as follows:

¡     Baud rate—9600.

¡     Data bits—8.

¡     Parity—None.

¡     Stop bits—1.

¡     Flow control—None.

¡     Terminal emulation—VT100.

5.     Verify that the serial console cable or micro USB console cable is in good condition.

6.     If the issue persists, contact your local sales agent.

Password loss

To deal with loss of the password used for accessing the firewall through the serial console port or micro USB console port, see the release notes for the firewall.

Cooling system failure

Symptom

The temperature of the firewall is higher than the normal operating temperature (45°C or 113°F).

Solution

To solve the issue:

1.     Verify that the fans are operating correctly.

2.     Verify that the operating environment of the firewall has good ventilation.

3.     If the temperature of the firewall exceeds 60°C (140°F), the following alarm information appears on the configuration terminal:

%Nov 28 20:02:59:085 2019 H3C DEV/4/TEMPERATURE_WARNING: -Context=1; Temperature is greater than the high-temperature warning threshold on slot 1 sensor outflow 1. Current temperature is 72 degrees centigrade.

4.     Use the display environment command to examine whether the temperature of the firewall keeps rising. If the temperature exceeds 90°C (194°F), power off the firewall immediately and contact your local sales agent.

5.     If the issue persists, contact your local sales agent.

Software loading failure

Symptom

Software loading fails and the system runs the software of the previous version.

Solution

To solve the issue:

1.     Verify that the physical ports are correctly connected.

2.     Verify that no parameter is configured incorrectly during the loading process. You can examine the software loading process displayed on the HyperTerminal for configuration errors. The following errors can lead to software loading failure.

¡     When XMODEM is used to load software, a baud rate other than 9600 bps is selected, but the baud rate for the HyperTerminal is not reset.

¡     When TFTP is used to load software, an incorrect IP address, software name, or TFTP serve path is configured.

¡     When FTP is used to load software, an incorrect IP address, software name, username, or password is entered.

3.     If the issue persists, contact your local sales agent.


7 Appendix A  Chassis views and technical specifications

Chassis views

The F5000-AI-15 firewall provides the following ports on the front panel:

·     Sixteen 10/100/1000BASE-T autosensing Ethernet copper ports (including two management Ethernet ports).

·     Eight 1000BASE-X fiber ports.

·     Eight 10GBASE-R fiber ports.

·     Two USB ports.

·     One console port.

·     One micro USB port.

·     Two drive slots.

Figure7-1 Front panel

(1) Drive slots

(2) Management Ethernet port (1/MGMT)

(3) 10/100/1000BASE-T copper ports

(4) 10GBASE-R fiber ports

(5) 1000BASE-X fiber ports

(6) LEDs

(7) Reset button

(8) Micro USB port

(9) USB ports

(10) Console port (CONSOLE)

(11) Management Ethernet port (0/MGMT)

 

Figure7-2 Rear panel

(1) Power supply slots

(2) Fan tray slots

(3) Interface module slot 2

(4) Grounding screw

(5) Interface module slot 1

 

Interface modules

CAUTION

CAUTION:

The interface modules are not hot swappable.

 

Table7-1 displays the slots available for interface module installation.

Table7-1 Interface module and device slot compatibility

Interface module

F5000-AI-15

NS-NIM-TG6A

Slot 1

NSQM1GT4PFC

Slot 2

NSQM1GP4FBA

Slot 2

 

NSQM1GT4PFC

The NSQM1GT4PFC interface module provides four 10/100/1000BASE-T Ethernet copper ports.

·     When the firewall is operating correctly, the four ports operate as common data ports.

·     When the firewall is powered off, the four ports are divided into two bypass port pairs with ports 0 and 1 in one pair and ports 2 and 3 in another pair. The two ports in a pair can act as the uplink and downlink interfaces for a Layer 2 link and form a bypass link. This enables traffic to be transmitted through the firewall even if the firewall is powered off and ensures service continuity.

Figure7-3 Front panel of the NSQM1GT4PFC interface module

(1) 10/100/1000BASE-T copper ports

(2) Captive screw

(3) Ejector lever

 

NSQM1GP4FBA

The NSQM1GP4FBA interface module provides four 1000BASE-X fiber ports.

Figure7-4 Front panel of the NSQM1GP4FBA interface module

(1) 1000BASE-X fiber ports

(2) Captive screw

(3) Ejector lever

 

NS-NIM-TG6A

The NS-NIM-TG6A interface module provides six 10GBASE-R fiber ports.

Figure7-5 Front panel of the NS-NIM-TG6A interface module

(1) 10GBASE-R fiber ports

(2) Captive screw

(3) Ejector lever

 

Network data encryption modules

CAUTION

CAUTION:

Do not hot swap network data encryption modules.

 

The appearance of network data encryption modules varies by models. For more information, see H3C SecPath Firewall Network Data Encryption Module Guide.

Table7-2 describes the hardware and software compatibility with the network data encryption modules.

Table7-2 Hardware and software compatibility with the network data encryption modules

Network data encryption module

Applicable firewalls

Applicable slots

Applicable software version

NSQM1F1KGMC

F5000-AI-15

Slots 1 and 2

R8660P11 and later

 

Power supplies

The firewall comes with power supply slot PWR0 installed with a filler panel and power supply slot PWR1 empty. It supports both AC and DC power supplies. No power supplies are provided with the firewall. Prepare power supplies for the firewall yourself as required.

To install two power supplies for the firewall, make sure they are the same model.

AC power supplies

The PSR250-12A1 power supply with a product code of PSR250-12A1 provides a maximum output power of 250 W.

Figure7-6 PSR250-12A1 power supply

(1) Latch

(2) Status LED

(3) Handle

(4) Power receptacle

 

DC power supplies

The PSR450-12D power supply with a product code of PSR450-12D provides a maximum output power of 450 W.

Figure7-7 PSR450-12D power supply

(1) Latch

(2) Status LED

(3) Handle

(4) Power receptacle

 

High-voltage DC power supplies

The PSR450-12AHD power supply with a product code of PSR450-12AHD provides a maximum output power of 450 W.

Figure7-8 PSR450-12AHD power supply

(1) Latch

(2) Status LED

(3) Handle

(4) Power receptacle

 

Dimensions and weights

The weight of the firewall includes the chassis and its removable components.

Chassis

Table7-3 Chassis dimensions and weights

Firewall model

Dimensions (H × W × D), excluding rubber feet and mounting brackets

Weight (fully configured)

F5000-AI-15

44 × 440 × 435 mm (1.73 × 17.32 × 17.13 in)

6.40 kg (14.11 lb)

 

Interface modules

Table7-4 Interface module dimensions and weights

Interface module model

Dimensions (H × W × D)

Weight

NSQM1GT4PFC

19 × 150 × 172.9 mm (0.75 × 5.91 × 6.81 in)

0.45 kg (0.99 lb)

NSQM1GP4FBA

19 × 150 × 172.9 mm (0.75 × 5.91 × 6.81 in)

0.42 kg (0.93 lb)

NS-NIM-TG6A

19 × 150 × 172.9 mm (0.75 × 5.91 × 6.81 in)

0.40 kg (0.88 lb)

 

Network data encryption modules

Table7-5 Network data encryption module dimensions and weights

Network data encryption module model

Dimensions (H × W × D)

Weight

NSQM1F1KGMC

19.8 × 150 × 172.9 mm (0.78 × 5.91 × 6.81 in)

0.38 kg (0.84 lb)

 

Drives

Table7-6 Drive dimensions and weights

Drive model

Dimensions (H × W × D)

Weight

NS-SSD-480G-SATA-SFF

19 × 75.7 × 118.4 mm (0.75 × 2.98 × 4.66 in)

0.07 kg (0.15 lb)

NS-HDD-500G-SATA-SFF

19 × 75.7 × 118.4 mm (0.75 × 2.98 × 4.66 in)

0.12 kg (0.26 lb)

NS-HDD-1T-SATA-SFF

19 × 75.7 × 118.4 mm (0.75 × 2.98 × 4.66 in)

0.14 kg (0.31 lb)

 

Storage media specifications

Table7-7 Storage media specifications

Firewall model

Memory

F5000-AI-15

16GB DDR4

 

Table7-8 Drive specifications

Drive model

Capacity

NS-SSD-480G-SATA-SFF

480 GB

NS-HDD-500G-SATA-SFF

500 GB

NS-HDD-1T-SATA-SFF

1 TB

 

Power consumption

The system power consumption includes the power consumptions of the chassis and the removable components.

Chassis

Table7-9 Chassis power consumption

Firewall model

Power consumption

F5000-AI-15

178 W

 

Interface modules

Table7-10 Interface module power consumption

Interface module model

Power consumption

NSQM1GT4PFC

11.5 W

NSQM1GP4FBA

10.4 W

NS-NIM-TG6A

11 W

 

Network data encryption modules

Table7-11 Network data encryption module power consumption

Network data encryption module model

Power consumption

NSQM1F1KGMC

5.7 W

 

Drives

Table7-12 Drive power consumption

Drive model

Power consumption

NS-SSD-480G-SATA-SFF

3 W

NS-HDD-500G-SATA-SFF

4.9 W

NS-HDD-1T-SATA-SFF

5 W

 

Power supply specifications

Table7-13 AC power supply specifications

Model

Rated input voltage range

Maximum input current

Maximum power

PSR250-12A1

100 VAC to 240 VAC @ 50 Hz or 60 Hz

5 A

250 W

 

Table7-14 DC power supply specifications

Model

Rated input voltage range

Maximum input current

Maximum power

PSR450-12D

–48 VDC to –60 VDC

15 A

450 W

 

Table7-15 High-voltage DC power supply specifications

Model

Rated input voltage range

Maximum input current

Maximum power

PSR450-12AHD

AC input

100 VAC to 240 VAC @ 50 Hz or 60 Hz

7 A

450 W

High-voltage DC input

240 VAC to 380 VAC

3.5 A

450 W

 

Fan tray specifications

Table7-16 Fan tray specifications

Item

Description

Dimensions (H × W × D), excluding the handle

40 × 40 × 28 mm (1.57 × 1.57 × 1.10 in)

Airflow direction

LSPM1FANSB, from the port side to the power supply side

Hot swapping

Supported

Max airflow volume

20 CFM

Max power consumption

9.8 W

Operating voltage

12 V

 

Port specifications

Console port

Table7-17 Console port specifications

Item

Specification

Connector

RJ-45

Standard compliant

RS-232

Baud rate

9600 bps (default) to 115200 bps

Cable type

Common asynchronous serial port cable

Transmission distance

≤ 15 m (49.21 ft)

Services

·     Connection to an ASCII terminal

·     Connection to the serial port of a local PC running the terminal emulation program

·     CLI

 

Micro USB port

Table7-18 Micro USB port specifications

Item

Specification

Connector

Micro USB

Standard compliant

Micro USB

Baud rate

9600 bps (default) to 115200 bps

Cable type

USB-AB console cable

Transmission distance

≤ 10 m (32.81 ft)

Services

·     Connection to an ASCII terminal

·     Connection to the serial port of a local PC running the terminal emulation program

·     CLI

 

GE copper port

Table7-19 GE copper port specifications

Item

Specification

Connector

RJ-45

Standard compliance

802.3, 802.3u, and 802.3ab

Interface type

MDI/MDI-X autosensing

Cable type

Category 5 or higher twisted pair cable

Transmission distance

100 m (328.08 ft)

Interface speed and duplex mode

10 Mbps, half/full-duplex

100 Mbps, half/full-duplex

1000 Mbps, full-duplex

 

 

NOTE:

The media dependent interface (MDI) standard is typically used on the Ethernet port of network adapters. The media dependent interface crossover (MDI-X) standard is typically used on hubs or LAN switches.

 

GE fiber port

Table7-20 Copper port specifications of GE copper transceiver modules

Item

Specification

Connector

RJ-45

Transceiver type

SFP

Cable type

Category 5 or higher twisted pair cable

Transmission distance

100 m (328.08 ft)

Duplex mode

Full-duplex

 

Table7-21 GE SFP copper transceiver module specifications

Item

Connector

Transmission rate

Max transmission distance

SFP-GE-T

RJ-45

1250 Mbps

100 m (328.08 ft)

 

Table7-22 GE fiber port specifications

Item

Specification

Connector type

LC

Transceiver module type

SFP

Standard compliance

1000BASE-X

Interface speed

1000 Mbps

Duplex mode

Full duplex

 

Table7-23 1000BASE-X SFP transceiver module specifications

Transceiver module

Central wavelength (nm)

Connector type

Cable specifications (µm)

Max transmission distance

SFP-GE-SX-MM850-A

850

LC

62.5/125, multi-mode optical fiber (MMF)

0.55 km (1804.46 ft)

SFP-GE-LX-SM1310-A

1310

LC

9/125, single-mode optical fiber (SMF)

10 km (6.21 miles)

SFP-GE-LH40-SM1310

1310

LC

9/125, SMF

40 km (24.86 miles)

SFP-GE-LH40-SM1550

1550

LC

9/125, SMF

40 km (24.86 miles)

SFP-GE-LH80-SM1550

1550

LC

9/125, SMF

80 km (49.71 miles)

SFP-GE-LH100-SM1550

1550

LC

9/125, SMF

100 km (62.14 miles)

 

10 GE fiber port

Table7-24 10 GE fiber port specifications

Item

Specification

Connector type

LC

Transceiver module type

SFP+

Standard compliance

10GBASE-R

Interface speed

LAN PHY: 10.3125 Gbps

 

Table7-25 10 Gbps SFP+ transceiver module specifications

Transceiver module

Central wavelength (nm)

Connector type

Cable specifications (µm)

Max transmission distance

SFP-XG-SX-MM850-E

850

LC

50/125, MMF

300 m (984.25 ft)

82 m (269.03 ft)

66 m (216.54 ft)

62.5/125, MMF

33 m (108.27 ft)

26 m (85.30 ft)

SFP-XG-LX-SM1310-E

1310

LC

9/125, SMF

10 km (6.21 miles)

SFP-XG-LH40-SM1550

1550

LC

9/125, SMF

40 km (24.86 miles)

 

 


8 Appendix B  LEDs

Figure8-1 LEDs

(1) Ethernet copper port LED

(2) Ethernet fiber port LED

(3) System status LED

(4) Power supply status LED

(5) Interface module status LED

 

Table8-2 LED description

LED

Mark

Status

Description

Ethernet copper port LED

10/100/1000BASE-T

Off

No link is present.

Steady green

A link is present.

Flashing green

The port is receiving and sending data.

Ethernet fiber port LED

1000BASE-X

Off

No link is present.

Steady green

A 1000 Mbps link is present.

Flashing green

The port is receiving and sending data at 1000 Mbps.

10GBASE-R

Off

No link is present.

Steady green

A 10 Gbps link is present.

Flashing green

The port is receiving and sending data at 10 Gbps.

System status LED

SYS

Off

The firewall is not powered on or has failed.

Slow flashing green

The firewall is operating correctly.

Fast flashing green

The firewall is loading software.

Power supply status LED

PWR0, PWR1

Off

No power supply is present or the power supply has failed.

Steady green

The power supply is operating correctly.

Interface module status LED

SLOT1, SLOT2

Off

No interface module is present or the interface module has failed.

Steady green

The interface module is operating correctly.

 


9 Appendix C  Cables

Console cable

RJ-45 to DB9 console cable

An RJ-45 to DB9 console cable is used to connect the console port on the firewall to the serial port on a configuration terminal (a PC for example):

·     Connect the DB9 female connector of the cable to the 8-core serial port on the configuration terminal.

·     Connect the RJ-45 connector of the cable to the console port on the firewall.

Figure9-1 RJ-45 to DB9 console cable

 

Table9-1 RJ-45 to DB9 console cable pinouts

RJ-45

Signal

Direction

DB-9

1

RTS

7

2

DTR

4

3

TXD

3

4

CD

1

5

GND

-

5

6

RXD

2

7

DSR

6

8

CTS

8

 

Micro USB console cable

A micro USB console cable is used to connect the micro USB console port on the firewall to the USB port on a configuration terminal (a PC for example):

·     Connect the USB Type A connector of the cable to the USB port on the configuration terminal.

·     Connect the USB Type mini-A/B connector to the micro USB console port on the firewall.

Figure9-2 Micro USB console cable

 

Table9-2 Micro USB console cable pinouts

USB Type A connector

Signal

USB Type mini-A/B connector

Signal

1

VBUS

1

VBUS

2

D-

2

D-

3

D+

3

D+

 

 

4

ID(NC)

4

GND

5

GND

 

Ethernet twisted pair cable

Introduction

An Ethernet twisted pair cable consists of four pairs of insulated copper wires twisted together. Every wire uses a different color, and has a diameter of about 1 mm (0.04 in). A pair of twisted copper cables can cancel the electromagnetic radiation of each other, and reduce interference of external sources. An Ethernet twisted pair cable mainly transmits analog signals and is advantageous in transmitting data over shorter distances. It is the commonly used transmission media of the Ethernet. The maximum transmission distance of the Ethernet twisted pair cable is 100 m (328.08 ft). To extend the transmission distance, you can connect two twisted pair cable segments with a repeater. At most four repeaters can be added, which means five segments can be joined together to provide a transmission distance of 500 m (1640.42 ft).

Ethernet twisted pair cables can be classified into category 3, category 4, category 5, category 5e, category 6, and category 7 cables based on performance. In LANs, category 5, category 5e, and category 6 are commonly used.

Table9-3 Description for commonly used Ethernet twisted pair cables

Type

Description

Category 5

Suitable for data transmission at a maximum speed of 100 Mbps

Category 5e

Suitable for data transmission at a maximum speed of 1000 Mbps

Category 6

Suitable for data transmission at a speed higher than 1 Gbps

 

Based on whether a metal shielding is used, Ethernet twisted pair cables can be classified into shielded twisted pair (STP) and unshielded twisted pair (UTP). An STP cable provides a metallic braid between the twisted pairs and the outer jacket. This metallic braid helps reduce radiation, prevent information from being listened, and eliminate external electromagnetic interference (EMI) of external sources. STPs have strict application requirements and are expensive although they provide better EMI prevention performance than UTPs, so in most LANs, UTPs are commonly used.

An Ethernet twisted pair cable connects network devices through the RJ-45 connectors at the two ends. Figure9-3 shows the pinouts of an RJ-45 connector.

Figure9-3 RJ-45 connector pinout

 

 

NOTE:

The RJ-45 Ethernet ports of the firewall use category 5 or higher Ethernet twisted pair cables for connection.

 

EIA/TIA cabling specifications define two standards, 568A and 568B, for cable pinouts.

·     Standard 568A—pin 1: white/green stripe, pin 2: green solid, pin 3: white/orange stripe, pin 4: blue solid, pin 5: white/blue stripe, pin 6: orange solid, pin 7: white/brown stripe, pin 8: brown solid.

·     Standard 568B—pin 1: white/orange stripe, pin 2: orange solid, pin 3: white/green stripe, pin 4: blue solid, pin 5: white/blue stripe, pin 6: green solid, pin 7: white/brown stripe, pin 8: brown solid.

Ethernet twisted pair cables can be classified into straight-through and crossover cables based on their pinouts.

·     Straight-throughThe pinouts at both ends are T568B compliant, as shown in Figure9-4.

·     CrossoverThe pinouts are T568B compliant at one end and T568A compliant at the other end, as shown in Figure9-5.

Figure9-4 Straight-through cable

 

Figure9-5 Crossover cable

 

Select an Ethernet twisted pair cable according to the RJ-45 Ethernet port type on your device. An RJ-45 Ethernet port can be MDI (for routers and PCs) or MDIX (for switches). Table9-4 and Table9-5 show their pinouts.

Table9-4 RJ-45 MDI port pinouts

Pin

10BASE-T/100BASE-TX

1000BASE-T

Signal

Function

Signal

Function

1

Tx+

Sends data

BIDA+

Bi-directional data cable A+

2

Tx-

Sends data

BIDA-

Bi-directional data cable A-

3

Rx+

Receives data

BIDB+

Bi-directional data cable B+

4

Reserved

N/A

BIDC+

Bi-directional data cable C+

5

Reserved

N/A

BIDC-

Bi-directional data cable C-

6

Rx-

Receives data

BIDB-

Bi-directional data cable B-

7

Reserved

N/A

BIDD+

Bi-directional data cable D+

8

Reserved

N/A

BIDD-

Bi-directional data cable D-

 

Table9-5 RJ-45 MDIX port pinouts

Pin

10BASE-T/100BASE-TX

1000BASE-T

Signal

Function

Signal

Function

1

Rx+

Receives data

BIDB+

Bi-directional data cable B+

2

Rx-

Receives data

BIDB-

Bi-directional data cable B-

3

Tx+

Sends data

BIDA+

Bi-directional data cable A+

4

Reserved

N/A

BIDD+

Bi-directional data cable D+

5

Reserved

N/A

BIDD-

Bi-directional data cable D-

6

Tx-

Sends data

BIDA-

Bi-directional data cable A-

7

Reserved

N/A

BIDC+

Bi-directional data cable C+

8

Reserved

N/A

BIDC-

Bi-directional data cable C-

 

To ensure normal communication, the pins for sending data on one port must correspond to the pins for receiving data on the peer port. When both of the ports on the two devices are MDI or MDIX, use a crossover Ethernet cable; when one port is MDI and the other is MDIX, use a straight-through Ethernet cable. To summarize, straight-through and crossover cables connect the following devices:

·     Straight-through cables connect devices of different types—for example, router to PC and router to switch.

·     Crossover cables connect devices of the same type—for example, switch to switch, router to router, and PC to PC.

If an RJ-45 Ethernet port is enabled with MDI/MDIX autosensing, it can automatically negotiate pin roles.

 

 

NOTE:

The RJ-45 Ethernet ports on the firewall support MDI/MDIX autosensing.

 

Making an Ethernet twisted pair cable

1.     Cut the cable to a required length with the crimping tool.

2.     Strip off an appropriate length of the cable sheath. The length is typically that of the RJ-45 connector.

3.     Untwist the pairs so that they can lay flat, and arrange the colored wires based on the wiring specifications.

4.     Cut the top of the wires even with one another. Insert the wires into the RJ-45 connector and make sure the wires extend to the front of the RJ-45 connector and make good contact with the metal contacts in the RJ-45 connector and in the correct order.

5.     Crimp the RJ-45 connector with the crimping tool until you hear a click.

6.     Use a cable tester to verify the connectivity of the cable.

Optical fiber

Optical fibers feature low loss and long transmission distance.

Optical fibers can be classified into single mode fibers and multi-mode fibers. A single mode fiber (with yellow jacket) carries only a single ray of light; a multi-mode fiber (with orange jacket) carries multiple modes of lights.

Table9-6 Characteristics of single mode and multi-mode optical fibers

Item

Single mode fiber

Multi-mode fiber

Core

Small core (10 micrometers or less)

Larger core than single mode fiber (50 micrometers, 62.5 micrometers or greater)

Dispersion

Less dispersion

Allows greater dispersion and therefore, signal loss exists.

Light source and transmission distance

Uses lasers as the light source often within campus backbones for distance of several thousand meters

Uses LEDs as the light source often within LANs or distances of a couple hundred meters within a campus network

 

Table9-7 Allowed maximum tensile force and crush load

Period of force

Tensile load (N)

Crush load (N/mm)

Short period

150

500

Long term

80

100

 

Fiber connectors are indispensable passive components in an optical fiber communication system. They allow the removable connection between optical channels, which makes the optical system debugging and maintenance more convenient. There are multiple types of fiber connectors. Figure9-6 shows an LC connector.

Figure9-6 Appearance of an LC connector

 

Follow these guidelines when you connect an optical fiber:

·     Before connecting an optical fiber, make sure the connector and cable type match the interface module.

·     The fiber Ethernet port of the firewall supports only the LC connector.

·     Fiber connectors are fitted with dust caps. Keep the dust caps secure when the fiber connectors are in use. Install dust caps when the fiber connectors are not in use to avoid damage to their end face. Replace the dust cap if it is loose or polluted.

·     Before connecting an optical fiber, use dust free paper and absolute alcohol to clean the end face of the two fiber connectors. You can brush the end faces only in one direction.

·     Never bend or curve a fiber when connecting it.

·     If the fiber has to pass through a metallic board hole, when passing through a metallic board hole or bending along the acute side of mechanical parts, the fiber must wear jackets or cushions.

 

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