Introduction· 1

Version information· 1

Version number 1

Version history· 1

Hardware and software compatibility matrix· 1

Upgrade restrictions and guidelines· 2

Hardware feature updates· 2

Software feature updates· 2

Software feature updates in SecCenterSMP-E1704P07· 2

MIB updates· 2

Operation changes· 2

Restrictions and cautions· 2

Licensing· 3

About licensing· 3

Registering and installing licenses· 3

Open problems and workarounds· 3

List of resolved problems· 4

Resolved problems in SecCenterSMP-E1704P07· 4

Resolved problems in SecCenterSMP-E1704P06· 4

Resolved problems in SecCenterSMP-E1704P05· 5

Troubleshooting resources· 5

Related documentation· 6

Documentation set 6

Obtaining documentation· 6

Technical support 6

Appendix A Feature list 7

Hardware features· 7

Software features· 7

Appendix B Upgrading software· 9

List of tables

Table 1 Compatibility matrix. 1

Table 2 Software features of SMP. 7

Introduction

This document describes the features, restrictions and guidelines, open problems, and workarounds for version SecCenterSMP-E1704P07. Before you use this version on a live network, back up the configuration and test the version to avoid software upgrade affecting your live network.

Use this document in conjunction with the documents listed in Related documentation.

Version information

Version number

SecCenterSMP-E1704P07

Version history

Hardware and software compatibility matrix

Table 1 Compatibility matrix

Upgrade restrictions and guidelines

Only E1704P05、E1704P06 can be upgraded to E1704P07.

Hardware feature updates

SMP is a software product and contains no hardware features.

Software feature updates

Software feature updates in SecCenterSMP-E1704P07

Add features

·            Compatible device syslog.

·            Device System/Interface Traffic Monitoring and Export.

Modified features

None

Removed features

None.

MIB updates

N/A

Operation changes

N/A

Restrictions and cautions

For browsers

To get better display, use browsers Google Chrome 57 or higher.

For the operating system

Set the time zone in the operating system to Shanghai East 8 district.

For device version compatibility

·            Compatible device versions are D032 and D045.

·            Configure the device to use the local time in the log timestamp. If you configure the device to use the standard GMT, the log timestamp displayed on the SMP will be different from that on the device.

·            The system supports receiving a maximum of 10000 log messages per second from devices. Exceeding logs will be dropped.

Licensing

About licensing

H3C offers licensing options for you to deploy features and expand resource capacity on an as needed basis. To use license-based features, purchase licenses from H3C and install the licenses.

Registering and installing licenses

To register and transfer licenses, access H3C license services at http://www.h3c.com/en/License.

For information about registering licenses, installing activation files, and transferring licenses, see H3C SecCenter SMP Licensing Guide-5W100.

Open problems and workarounds

202206281627

·            Symptom: The device cannot be upgraded from the Web interface.

·            Condition: None.

·            Workaround: None. Contact Technical Support for help.

202204220794

·            Symptom: The System Settings > Logging page and the Log Audit pages contain Chinese.

·            Condition: This symptom occurs when you generate logs in the Chinese version and switch from the Chinese language to the English language.

·            Workaround: None. This issue does not affect the functionality of the feature and will be fixed in a later version

202508070314

·            Symptom: Monitored Asset > Service Settings> Intrusion Prevention Deletion Error

·            Condition: Concurrent synchronous operations.

·            Workaround: During concurrent operations, there is a delay in policy deletion.  If an error occurs, wait 30 seconds and refresh the page. The policy will be properly deleted and will not affect usage.

List of resolved problems

Resolved problems in SecCenterSMP-E1704P07

202512151142

·            Symptom: Log module adds device syslog

·            Condition: None.

202512151169

·            Symptom: Device Monitoring Details Page> System Traffic Measurement and Interface Details Module> Add Export CSV Function

·            Condition: None.

202512151206

·            Symptom: Add the "Device Fault Alarm" functional module

·            Condition: None.

Resolved problems in SecCenterSMP-E1704P06

202511190078

·            Symptom: Mail Server Configuration - SMTP should be able to send emails without configuring a password (password entry changed to optional).

·            Condition: None.

202511190037

·            Symptom: SMP overseas version regional configuration request supports overseas countries, prioritizing Kazakhstan.

·            Condition: None.

202508070434

·            Symptom: Global Security Business Configuration - Anti-Virus Policy - New Policy Page Action Configuration Option Error  Global Security Service Configuration -- IP Address Management -- IP Address Group -- Edit Exception

·            Condition: add new Anti-Virus Policy .

202508070425

·            Symptom: Global Security Service Configuration -- IP Address Management -- IP Address Group -- Edit Exception

·            Condition: None .

202508070340

·            Symptom: Error when referencing users and user groups while adding or editing security policies.

·            Condition: None .

202508070305

·            Symptom: Static route, deletion exception

·            Condition: None .

202505290133

·            Symptom: Radius authentication logic optimization; login to the platform is not allowed after authentication fails.

·            Condition: None .

202508070262

·            Symptom: When adding a virtual device, selecting a parameter template from the dropdown fails to load the pre-configured parameter template.

·            Condition: None .

Resolved problems in SecCenterSMP-E1704P05

202403010314

·            Symptom: In the security policy list page, some column names are in Chinese:

·            Condition: None.

202409190744

·            Symptom: Add IPS comprehensive report:

·            Condition: None.

Troubleshooting resources

To obtain troubleshooting resources for the product:

1.      Access Technical Documents at http://www.h3c.com/en/Technical_Documents.

2.      Select the device category and model.

3.      Select the Maintain or Maintenance menu.

Related documentation

Documentation set

·            H3C SecCenter SMP Web Configuration Guides(E1704)-5W100

·            H3C SecCenter SMP Configuration Examples (E1704)-5W100

·            H3C SecCenter SMP FAQ(E1704)-5W100

·            H3C SecCenter SMP Troubleshooting Guide(E1704)-5W100

Obtaining documentation

To obtain related documents from the H3C website at

https://www.h3c.com/en/Support/Resource_Center/Technical_Documents/

Technical support

To obtain technical assistance, contact H3C by using one of the following methods:

·            Email:

[email protected] (countries and regions except Hong Kong, China)

[email protected] (Hong Kong, China)

·            Technical support hotline number. To obtain your local technical support hotline number, go to the H3C Service Hotlines website: https://www.h3c.com/en/Support/Online_Help/Service_Hotlines/

To access documentation, go to the H3C website at http://www.h3c.com/en/.

Appendix A Feature list

Hardware features

SMP is a software product and contains no hardware features.

Software features

Table 2 Software features of SMP