H3C RA5300[5300-X][5300-AC] Routers Installation Guide-6W101

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Contents

1 Preparing for installation· 1-1

Safety recommendations· 1-1

Safety symbols· 1-1

General safety recommendations· 1-1

Electricity safety· 1-1

Laser safety· 1-1

Examining the installation site· 1-2

Temperature and humidity· 1-2

Cleanliness· 1-3

Cooling system·· 1-3

Grounding· 1-4

ESD prevention· 1-4

EMI 1-4

Lightning protection· 1-5

Power supply· 1-5

Installation tools· 1-5

Installation accessories· 1-5

Pre-installation checklist 1-6

2 Installing the router 2-1

Installation prerequisites· 2-1

Installation flowchart 2-1

Mounting the router in a rack· 2-2

Restrictions and guidelines· 2-3

Installing the router in a 19-inch rack· 2-3

Installing the router in an ETSI rack· 2-5

Mounting the router on a workbench· 2-6

Grounding the router 2-7

Grounding the router through the grounding point on the left mounting bracket 2-7

Grounding the router through the grounding point on the chassis· 2-8

Installing routing and switching units· 2-9

Installing interface modules· 2-10

Installing power supplies· 2-11

Installing an AC power supply· 2-12

Installing a DC power supply· 2-12

Connecting interface cables· 2-13

Connecting an Ethernet cable to a copper port 2-13

Connecting an optical fiber to a fiber port 2-13

Connecting power cords· 2-15

Connecting an AC power cord· 2-15

Connecting a DC power cord· 2-15

Verifying the installation· 2-16

Accessing the router 2-16

Using a console cable to connect the router to a configuration terminal 2-16

Connecting a configuration terminal to the router 2-16

Powering on the router 2-19

Configuring basic settings· 2-20

3 Replacement procedure· 3-1

Replacing a power supply· 3-1

Replacing an AC power supply· 3-1

Replacing a DC power supply· 3-2

Replacing the fan tray· 3-2

Replacing an RSU· 3-3

Replacing an interface module· 3-4

Replacing a transceiver module· 3-5

Replacing a transceiver module and optical fiber 3-5

Replacing a QSFP28/SFP28 copper cable· 3-6

4 Hardware management and maintenance· 4-1

Displaying software and hardware version information for the router 4-1

Displaying operating information about the router 4-1

Displaying detailed information about the router 4-2

Displaying electrical label information for the router 4-3

Displaying CPU usage information· 4-4

Displaying memory usage information· 4-4

Displaying the fan tray operating status· 4-5

Displaying the power supply operating status· 4-6

Displaying router temperature information· 4-6

Displaying transceiver module information· 4-7

Diagnosing transceiver modules· 4-7

Saving the running configuration· 4-7

Rebooting the router or a module· 4-8

5 Troubleshooting· 5-1

Power supply failure· 5-1

Fan tray failure· 5-1

Configuration terminal display issues· 5-1

No terminal display· 5-2

Garbled terminal display· 5-2

No response from the serial port 5-2

Interface module, cable, and connection failure· 5-2

Symptom·· 5-2

Solution· 5-3

System failure during operation· 5-3

Guidelines for using the reset button· 5-3

 


1 Preparing for installation

Safety recommendations

To avoid bodily injury and damage to the router, read all safety recommendations carefully before installation. Note that the recommendations do not cover every possible hazardous condition.

Safety symbols

When reading this document, note the following symbols:

WARNING WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury.

CAUTION CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.

General safety recommendations

·     Keep the chassis clean and dust-free.

·     Do not place the router on a moist area, and avoid liquid flowing into the router.

·     Make sure the ground is dry and flat and anti-slip measures are in place.

·     Ensure good ventilation in the equipment room and keep the air inlet and outlet vents of the router free of obstruction.

·     Use a screwdriver to fasten screws.

·     After completing the installation, move the empty packaging materials and installation tools away from the router area.

·     Keep the chassis and installation tools away from walk areas.

Electricity safety

·     Clear the work area of possible electricity hazards, such as ungrounded power extension cables, missing safety grounds, and wet floors.

·     Locate the emergency power-off switch in the room before installation so you can quickly shut power off when an electrical accident occurs.

·     Do not work alone when the router has power.

·     Never assume that power has been disconnected from a circuit. Always check.

Laser safety

WARNING

WARNING!

·     Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into beams or view directly with optical instruments when the router is operating.

·     Before you remove the optical fiber connector from a fiber port, execute the shutdown command in interface view to shut down the port.

 

CAUTION

CAUTION:

·     Insert dust caps into open optical fiber connectors to protect them from contamination and ESD damage.

·     Insert dust plugs into open fiber ports and transceiver module ports to protect them from contamination and ESD damage.

 

Examining the installation site

The router must be used indoors. To ensure correct operation and long service life of your router, make sure the installation site meets the following requirements.

Temperature and humidity

To ensure correct operation and long lifespan of the router, make sure the temperature and humidity in the equipment room meet the requirements as described in Table1-1.

·     Lasting high relative humidity tends to cause poor insulation, electricity leakage, mechanical property change of materials, and corrosion of metal parts.

·     Lasting low relative humidity is likely to cause washer contraction and ESD and cause problems including loose mounting screws and circuit failure.

·     A high temperature is the most undesirable condition, because it accelerates the aging of insulation materials and significantly lowers reliability and service life of the router.

Table1-1 Temperature and humidity requirements

Item

Requirements

Temperature

·     Operating: –20°C to +60°C (–4°F to +140°F)

·     Storage: –40°C to +70°C (–40°F to +158°F)

Humidity

·     Operating: 5% RH to 95% RH, noncondensing

·     Storage: 5% RH to 95% RH, noncondensing

 

To install 50G or 100G transceiver modules on the device, make sure the following operating temperature requirements are met:

·     When you install 50G/100G transceiver modules on the device, the operating temperature range for the device depends on these transceiver modules. This can ensure the operation of the transceiver modules. The original operating temperature range is –20°C to +60°C (–4°F to +140°F) for the device and 0°C to 70°C (+32°C to +158°F) for the transceiver modules. For more information about 50G or 100G transceiver modules, see H3C 5G IPRAN Access Router Series Transceiver Module Compatibility Matrix.

·     To ensure the operation of transceiver modules when you install the QSFP-100G-ZR4-WDM1300 transceiver module, make sure the operating temperature is 0°C to 40°C (+32°C to +104°F) for the device.

When you install a card in slot 9 on the RA5300-AC device, make sure the following operating temperature requirements are met:

·     When 50G commercial transceiver modules with a maximum transmission distance of 10 or 40 km (6.21 or 24.86 miles) are installed, make sure the operating temperature is 0°C to 45°C (+32°C to +113°F).

·     When 25G/10G/1G commercial transceiver modules with a maximum transmission distance of 10, 40, or 80 km (6.21, 24.86, or 49.71 miles) are installed, make sure the operating temperature is 0°C to 50°C (+32°C to +122°F).

If the actual temperature exceeds the stated range, use appropriate industrial-grade transceiver modules to ensure their stable operation.

Cleanliness

Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of metal components and contact points, especially when indoor relative humidity is low. In the worst case, electrostatic adsorption can cause communication failure. Table1-2 describes the router requirement for cleanliness.

Table1-2 Router requirement for cleanliness

Substance

Particle diameter

Concentration limit

Dust particles

≥ 0.5 µm

≤ 1.8 × 107 particles/m3

 

Corrosive gases can accelerate corrosion and aging of metal components. Make sure the corrosive gases do not exceed the concentration limits as shown in Table1-3.

Table1-3 Corrosive gas concentration limits

Gas

Average concentration (mg/m3)

Maximum concentration (mg/m3)

SO2

0.3

1.0

H2S

0.1

0.5

Cl2

0.1

0.3

HCI

0.1

0.5

HF

0.01

0.03

NH3

1.0

3.0

O3

0.05

0.1

NOX

0.5

1.0

 

Cooling system

The router uses left-to-right airflow for heat dissipation, as shown in Figure1-1.

For adequate cooling of the router, follow these guidelines:

·     Plan the installation location for the router based on its airflow direction.

·     Ensure a minimum clearance of 100 mm (3.94 in) around the air inlet and outlet vents on the router.

·     Make sure that the installation site has a good cooling system.

Figure1-1 Airflow through the chassis

 

Grounding

Correctly grounding the router is crucial to lightning protection, anti-interference, and ESD prevention. Use a good grounding system for the router. Make sure the resistance between the chassis and the ground is less than 1 ohm.

For more information about grounding the router, see "Grounding the router."

ESD prevention

CAUTION

CAUTION:

Check the resistance of the ESD wrist strap for safety. The resistance reading must be in the range of 1 to 10 megohm (Mohm) between human body and the ground.

 

Preventing electrostatic discharge

To prevent electrostatic discharge (ESD) damage, follow these guidelines:

·     Make sure the router, workbench, and rack are reliably grounded.

·     Take dust-proof measures for the equipment room.

·     Maintain the humidity and temperature at acceptable levels.

·     Always wear an ESD wrist strap and make sure it is reliably grounded when installing FRUs.

·     Place the removed interface module on an antistatic workbench or put it into an antistatic bag, with the component side facing upward.

·     Hold an interface module by its edges when you observe or move a removed interface module. Do not touch any electronic components.

Attaching an ESD wrist strap

1.     Wear the wrist strap on your wrist.

2.     Lock the wrist strap tight around your wrist to keep good contact with the skin.

3.     Secure the wrist strap lock and the alligator clip lock together.

4.     Attach the alligator clip to the rack or workbench.

5.     Make sure the rack or workbench is reliably grounded.

EMI

All electromagnetic interference (EMI) sources, from outside or inside of the router and application system, adversely affect the router in the following ways:

·     A conduction pattern of capacitance coupling.

·     Inductance coupling.

·     Electromagnetic wave radiation.

·     Common impedance (including the grounding system) coupling.

To prevent EMI, use the following guidelines:

·     Take effective measures to filter interference from the power grid.

·     Separate the working earthing system of the router from the grounding facility and lightning protection facility of the other electrical devices as far as possible.

·     Keep the router far away from high-power transmitting stations and radar stations as well as high-frequency high-power devices.

·     Use electromagnetic shielding, for example, shielded interface cables, when necessary.

Lightning protection

To better protect the router from lightning, do as follows:

·     Make sure the chassis is reliably grounded.

·     Make sure the grounding terminal of the power receptacle is reliably grounded.

·     Install a lightning arrester at the input end of the power supply to enhance the lightning protection capability of the power supply.

Power supply

Make sure the power supply system at the installation site is stable and meets the requirements of the power supplies, including the rated input voltage and input current. For more information about available power supplies, see H3C RA5300[5300-X][5300-AC] Routers Hardware Information and Specifications.

Installation tools

No installation tools are provided with the router. Prepare them yourself as required.

Figure1-2 Installation tools

 

Installation accessories

The installation accessories and their views are for illustration only.

Table1-4 Installation accessories

View

Name

Mounting brackets

ETSI rack mounting brackets (optional)

Cage nut

M6 rack screw

M4 mounting bracket screw

Rubber feet

Grounding cable

Tweezers

ESD wrist strap

 

Pre-installation checklist

Table1-5 Pre-installation checklist

Item

Requirements

Result

Installation site

Ventilation

·     A minimum clearance of 100 mm (3.94 in) is reserved around the air inlet and outlet vents.

·     The installation site has a good ventilation system.

 

Operating temperature

–20°C to +60°C (–4°F to +140°F)

 

Operating humidity

5% RH to 95% RH (noncondensing).

 

Cleanliness

Dust concentration (particle diameter ≥ 0.5 µm) ≤ 1.8 × 107 particles/m3

 

Grounding requirements

·     The grounding specifications for the equipment room comply with national and industry standards.

·     All communication devices in the equipment room are reliably grounded.

·     The working earthing and protective earthing systems of the communication power supplies use the same earthing conductor set with the protective earthing system of the communication devices.

 

ESD prevention

·     The router, rack and workbench are reliably grounded.

·     Dust-proof measures are taken in the equipment room.

·     Humidity and temperature are maintained at acceptable levels.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded when installing FRUs.

·     Place the removed interface module on an antistatic workbench or put it into an antistatic bag, with the component side facing upward.

·     Hold an interface module by its edges when you observe or move a removed interface module. Do not touch any electronic components.

 

EMI prevention

·     Effective measures are taken for filtering interference from the power grid.

·     The grounding facility of the router is away from the grounding facility of power equipment or lightning protection grounding facility.

·     The router is far away from radio transmitting stations, radar stations, and high-frequency high-current devices.

·     Electromagnetic shielding, for example, shielded interface cables, is used as required.

 

Lightning protection

·     The router is reliably grounded.

·     The grounding point of the power receptacle is reliably grounded.

·     (Optional.) Network port lightning arresters are available.

·     (Optional.) Power lightning arresters are available.

 

Electricity safety

·     An uninterrupted power supply (UPS) is available.

·     The power-off switch in the equipment room is located so that the power can be immediately shut off when an accident occurs.

 

Workbench

·     The workbench is sturdy and stable.

·     The workbench is reliably grounded.

 

Rack

·     The rack has a good ventilation system.

·     The rack is sturdy and can support the router and its accessories.

·     The rack has a size that can accommodate the router.

·     A minimum distance of 0.8 m (2.62 ft) is reserved between the rack and walls or other devices.

 

Safety precautions

·     The router is far away from any moist area and heat source.

·     The power-off switch in the equipment room is located.

 

Tools

·     Installation accessories supplied with the router are available.

·     User-supplied tools are available.

 

Reference

·     Documents shipped with the router are available.

·     Online documents are available.

 

 

 


2 Installing the router

Description: WARNING

WARNING!

To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.

 

IMPORTANT

IMPORTANT:

·     The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for service.

·     Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

 

Installation prerequisites

·     You have read "Preparing for installation" carefully.

·     All the requirements described in "Preparing for installation" are met.

Installation flowchart

You can install the router on a workbench or in a rack. Select an installation method according to the installation environment, and follow the installation flowchart shown in Figure2-1.

Figure2-1 Installation flowchart

 

Mounting the router in a rack

WARNING

WARNING!

To avoid bodily injury and router damage, use a minimum of two persons to install the router.

 

CAUTION

CAUTION:

The mounting brackets can support only the weight of the router. Do not place objects on the router.

 

Restrictions and guidelines

·     To install the device in a 19-inch standard rack or ESTI rack, make sure the rack meet the requirements in Table2-1.

·     To install multiple devices, make sure 1RU (44.45 mm) of space is reserved between adjacent devices for heat dissipation.

·     The cabling space at the rack front must meet the cabling space requirements of cards. As a best practice, the distance between the rack door and a card must equal to or greater than 120 mm (4.72 in). If the cabling space is insufficient, it may cause the cables to press against the rack door. In this case, you can select a rack with a greater cabling space, such as a rack with a protruding door.

Table2-1 Device sizes and rack requirements

Model

Device size

Rack requirements

RA5300/5300-X/5300-AC without 50G service modules

·     Width: 440 mm (17.32 in)

·     Height: 164 mm (6.46 in)

·     Depth after installation: 275 mm (10.83 in)

¡     Depth of the chassis: 220 mm (8.66 in)

¡     Depth of front cable management frame for signal cables: 49 mm (1.93 in)

As a best practice, choose a rack with a depth of at least 400 mm (15.75 in) and make sure the following requirements are met:

·     A clearance of at least 70 mm (2.76 in) between the front rack posts and the front rack door.

·     A clearance of at least 224 mm (8.82 in) between the front rack posts and the rear rack door.

For an ETSI rack:

·     A clearance of at least 40 mm (1.57 in) between the front rack posts and the front rack door.

·     A clearance of at least 240 mm (9.45 in) between the front rack posts and the rear rack door.

RA5300/5300-X/5300-AC with 50G service modules

·     Width: 440 mm (17.32 in)

·     Height: 164 mm (6.46 in)

·     Depth after installation: 315 mm (12.40 in)

¡     Depth of the chassis: 220 mm (8.66 in)

¡     Depth of front cable management frame for signal cables: 49 mm (1.93 in)

¡     Depth for connecting optical fibers: 95 mm (3.74 in)

As a best practice, choose a rack with a depth of at least 400 mm (15.75 in) and make sure the following requirements are met:

·     A clearance of at least 95 mm (3.74 in) between the front rack posts and the front rack door.

·     A clearance of at least 224 mm (8.82 in) between the front rack posts and the rear rack door.

For an ETSI rack:

·     A clearance of at least 80 mm (3.15 in) between the front rack posts and the front rack door.

·     A clearance of at least 240 mm (9.45 in) between the front rack posts and the rear rack door.

 

Installing the router in a 19-inch rack

1.     Use a 19-inch rack mounting bracket to mark the cage nut installation holes in the front rack posts and install cage nuts.

Figure2-2 Installing cage nuts

 

2.     Use M4 mounting bracket screws to attach the 19-inch rack mounting brackets to both sides of the router.

Figure2-3 Attaching the 19-inch rack mounting brackets to the router

 

3.     Position the router in the 19-inch rack. Use M6 rack screws to attach the 19-inch rack mounting brackets on the router to the front rack posts, as shown in Figure2-4.

Figure2-4 Securing the router to the 19-inch rack

 

Installing the router in an ETSI rack

1.     Attach the 19-inch rack mounting brackets to both sides of the router. For more information, see "Installing the router in a 19-inch rack."

2.     Use M6 rack screws to attach the ETSI rack mounting brackets to the 19-inch rack mounting brackets.

Figure2-5 Attaching the ETSI rack mounting brackets to the 19-inch rack mounting brackets

 

3.     Install cage nuts. For more information, see "Installing the router in a 19-inch rack."

4.     Position the router in the ETSI rack. Use M6 rack screws to attach the ETSI rack mounting brackets on the router to the front rack posts, as shown in Figure2-6.

Figure2-6 Securing the router to the ETSI rack

 

Mounting the router on a workbench

IMPORTANT

IMPORTANT:

To mount the router on a workbench, follow these guidelines:

·     Make sure the workbench is clean, stable, and reliably grounded.

·     Enable a minimum clearance of 100 mm (3.94 in) around the chassis for heat dissipation.

·     Do not place heavy objects on the router.

 

To mount the router on a workbench:

1.     Place the router upside down on the workbench.

2.     Attach the rubber feet to the four round holes in the chassis bottom.

3.     Place the router on the workbench with the top panel facing up.

Figure2-7 Mounting the router on a workbench

 

Grounding the router

CAUTION

CAUTION:

·     Correctly connecting the grounding cable is crucial to lightning protection and EMI protection. Before using the router, make sure the router is reliably grounded.

·     Connect the grounding cable to the grounding system in the equipment room. Do not connect it to a fire main or lightning rod.

 

The router has two grounding points: one on the chassis and one on the left 19-inch rack mounting bracket. Select a grounding point as required.

Grounding the router through the grounding point on the left mounting bracket

IMPORTANT

IMPORTANT:

You can use the grounding point on the left mounting bracket only when the mounting brackets are installed at the front of the chassis.

 

To ground the router through the grounding point on the left mounting bracket:

1.     Remove the grounding screw from the grounding point on the router chassis.

2.     Use the grounding screw to attach the ring terminal (M6) of the grounding cable to the grounding point on the mounting bracket and then fasten the screw.

3.     Connect the ring terminal (M8) at the other end of the grounding cable to the grounding point on the rack.

Figure2-8 Grounding the router through the grounding point on the left mounting bracket

 

Grounding the router through the grounding point on the chassis

1.     Remove the grounding screw from the grounding point on the router chassis.

2.     Use the grounding screw to attach the ring terminal (M6) of the grounding cable to the grounding point and then fasten the M6 screw.

3.     Connect the ring terminal (M8) at the other end of the grounding cable to a grounding strip.

Figure2-9 Grounding the router through the grounding point on the chassis

 

Installing routing and switching units

The routing and switching units (RSUs) are hot swappable.

The RA5300 and RA5300-AC routes support dual RSUs, which must be installed in slots 0 and 1. The RA5300-X router supports only one RSU, which must be installed in slot 1.

To install an RSU:

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Remove the filler panel (if any) from the target slot.

Figure2-10 Removing the filler panel

 

3.     Pressing the locking tab on each ejector lever, simultaneously open the two ejector levers fully.

4.     Slide the RSU slowly along the guide rails into the slot until the RSU seats in the slot.

5.     Close the ejector levers. Make sure they are firmly against the front panel of the RSU.

6.     Use a Phillips screwdriver to fasten the captive screws on the RSU.

Figure2-11 Installing an RSU

 

Installing interface modules

CAUTION

CAUTION:

The HRIC modules are hot swappable. You can remove an HRIC module only when its RUN LED is steady on.

Install interface modules to slots 2 through 9 on the RA5300 and RA5300-X routers and to slots 2 through 7 and slot 9 on the RA5300-AC router.

 

To install an interface module:

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Remove the filler panel (if any) from the target slot.

Put the removed filler panel in an anti-static bag for future use.

Figure2-12 Removing the filler panel

 

3.     Simultaneously open the two ejector levers on the interface module fully.

4.     Slide the interface module slowly along the guide rails into the slot until the interface module seats in the slot.

5.     Close the ejector levers. Make sure they are firmly against the front panel of the interface module.

6.     Use a Phillips screwdriver to fasten the captive screws on the interface module.

Figure2-13 Installing an interface module

 

Installing power supplies

The power supplies are hot swappable.

The RA5300 and RA5300-X routers support only DC power supplies. The RA5300-AC router supports only AC power supplies. The power supply slot locations vary by device model. For more information about power supply locations, see the marks on the router.

Installing an AC power supply

1.     Identify the power supply slot and correctly orient the power supply as shown in Figure2-14.

2.     Insert the power supply horizontally and slowly until the power supply snaps into place.

Figure2-14 Installing an AC power supply

 

Installing a DC power supply

1.     Slide the DC power supply slowly along the guide rails into the slot until the DC power supply seats in the slot.

2.     Use a Phillips screwdriver to fasten the captive screws on the DC power supply.

Figure2-15 Installing a DC power supply

 

Connecting interface cables

Connecting an Ethernet cable to a copper port

1.     Connect one end of the Ethernet cable to the copper port on the router. Connect the other end of the cable to the copper port on the peer device.

The copper ports on the router are MDI/MDIX autosensing.

2.     Examine the port LED on the router to verify that the cable is connected correctly. For more information about the LEDs, see H3C RA5300[5300-X][5300-AC] Routers Hardware Information and Specifications.

Connecting an optical fiber to a fiber port

WARNING

WARNING!

Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into beams or view directly with optical instruments when the router is operating.

 

CAUTION

CAUTION:

·     Never bend or curve a fiber excessively. The bend radius of a fiber must be not less than 100 mm (3.94 in).

·     Keep the fiber end clean.

·     Before connecting an optical fiber to a fiber port, make sure the fiber connector matches the transceiver module in the fiber port.

·     To avoid damage to a transceiver module, make sure the received optical power does not exceed the maximum allowed receive power of the transceiver module.

·     To connect an optical fiber to a fiber port, first install the transceiver module in the fiber port and then connect the optical fiber to the transceiver module. Do not connect an optical fiber directly to a fiber port.

·     If you are not to use a fiber port or transceiver module, insert dust plugs into the port or module. If you are not to connect an optical fiber, install dust caps for the fiber connector.

 

WARNING

WARNING!

Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into beams or view directly with optical instruments when the router is operating.

 

CAUTION

CAUTION:

·     Never bend or curve a fiber excessively. The bend radius of a fiber must be not less than 100 mm (3.94 in).

·     Keep the fiber end clean.

·     Before connecting an optical fiber to a fiber port, make sure the fiber connector matches the transceiver module in the fiber port.

·     To avoid damage to a transceiver module, make sure the received optical power does not exceed the maximum allowed receive power of the transceiver module.

·     To connect an optical fiber to a fiber port, first install the transceiver module in the fiber port and then connect the optical fiber to the transceiver module. Do not connect an optical fiber directly to a fiber port.

·     If you are not to use a fiber port or transceiver module, insert dust plugs into the port or module. If you are not to connect an optical fiber, install dust caps for the fiber connector.

 

Installing transceiver modules and optical fibers

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Remove the dust plug from the target fiber port.

3.     Pull the bail latch on the transceiver module upwards.

4.     Take the transceiver module by its two sides and push the end without the bail latch gently into the port until it is firmly seated in the fiber port.

5.     Remove the dust plug and dust cap from the transceiver module and fiber connector, respectively.

6.     Connect the optical fiber to the transceiver module.

¡     LC connector—Align the connector with the transceiver module and push it into the transceiver module slightly until it clicks into the place, as shown in Figure2-16.

¡     MPO connector—Insert the MPO fiber connector horizontally into the transceiver module. Push the MPO fiber connector into the transceiver module slightly until it clicks into the place, as shown in Figure2-17.

7.     Use cable ties to bind optical fibers every 150 mm (5.91 in).

8.     Label optical fibers according to the cable labeling specifications.

Figure2-16 Installing a transceiver module and optical fiber (LC port)

 

Figure2-17 Installing a transceiver module and optical fiber (MPO port)

 

Connecting a QSFP28/SFP28 copper cable

For a short-distance connection between two ports, you can use copper cables.

To connect a QSFP28/SFP28 copper cable:

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Remove the dust plug from the target fiber port.

3.     Orient the cable with the pull tab on the module facing up. Push the module gently into the port until it is firmly seated in the fiber port.

4.     Use cable ties to bind optical fibers every 150 mm (5.91 in).

5.     Label optical fibers according to the cable labeling specifications.

Figure2-18 Connecting a QSFP28/SFP28 copper cable

 

Connecting power cords

Connecting an AC power cord

1.     Insert the female connector of the AC power cord supplied with the power supply into the power receptacle on the power supply.

2.     Use a cable tie to secure the power cord to the handle of the power supply,

3.     Connect the other end of the power cord to an AC power outlet.

Figure2-19 Connecting an AC power cord

 

Connecting a DC power cord

1.     Connect the DC power cord connector to the DC input receptacle on the router.

2.     Connect the other end of the DC power cord to the wiring terminals of an external DC power supply system. Connect the blue wire to the negative terminal of a DC power source, with the negative wire () to the negative terminal () and the positive wire (+) to the positive terminal (+).

Figure2-20 Connecting the DC power cord

 

Verifying the installation

After you complete the installation, verify the following requirements are met:

·     There is enough space for heat dissipation around the router.

·     The router is installed securely.

·     All screws are fastened tightly.

·     The grounding cable and power cord are securely connected.

·     The power source meets the power specifications of the router.

Accessing the router

Using a console cable to connect the router to a configuration terminal

Connecting a configuration terminal to the router

Console cable

No console cables are provided with the router. Prepare a console cable yourself as needed.

As shown in Table2-2, two types of console cables can be used for connecting a configuration terminal to the console port on the router.

Table2-2 Console cables

Console cable type

Console cable view

Router-side connector

Configuration terminal-side connector

Connection method

DB9-to-RJ45 console cable

DB-9 female connector

RJ-45

Connecting a DB9-to-RJ45 console cable

USB-to-RJ45 console cable

usb-to-RJ45

USB

RJ-45

Connecting a USB-to-RJ45 console cable

 

Connecting a DB9-to-RJ45 console cable

IMPORTANT

IMPORTANT:

When you connect a PC to a powered-on router, first connect the DB-9 connector of the console cable to the PC, and then connect the RJ-45 connector to the router.

 

To connect a configuration terminal to the router by using a console cable:

1.     Select a configuration terminal, which can be a character terminal with an RS-232 serial port, or a PC.

2.     Plug the DB-9 female connector of the console cable into the serial port on the configuration terminal and the RJ-45 connector into the console port on the router.

Connecting a USB-to-RJ45 console cable

IMPORTANT

IMPORTANT:

·     To use a USB-to-RJ45 console cable to connect the router to a configuration terminal, first download and install the USB-to-RJ45 console driver on the configuration terminal, and then connect the USB-to-RJ45 console cable to the configuration terminal. To download the USB-to-RJ45 console driver, access the H3C official website or scan the QR code on the cable package.

·     If you have connected a USB-to-RJ45 console cable to the configuration terminal before installing the driver, remove and reconnect the USB-to-RJ45 console cable to the configuration terminal after driver installation.

 

The following installs the driver on the Windows system. To install the driver on other operating systems, see the installation guide in the driver compression package named by using the corresponding operating system.

To connect the router to a configuration terminal by using a USB-to-RJ45 console cable:

1.     Click the following link, or copy it to the address bar on your browser and download the USB-to-RJ45 console driver.

http://www.h3c.com/en/home/USB_to_RJ45_Console/

2.     View the TXT file Read me in the Windows folder to check whether the Windows system of the configuration terminal supports the driver.

3.     If the Windows system supports the driver, install PL23XX-M_LogoDriver_Setup_v200_20190815.exe.

4.     Click Next on the welcome page of the driver installation wizard.

Figure2-21 Driver installation wizard

 

5.     Click Finish after the drive installation is completed.

Figure2-22 Finishing the driver installation

 

6.     Connect the standard USB connector of the cable to the USB port on the configuration terminal.

7.     Connect the RJ-45 connector of the cable to the console port on the router.

Setting terminal parameters

To configure and manage the router through the console port, you must run a terminal emulator program, TeraTermPro or PuTTY, on your configuration terminal. You can use the emulator program to connect a network device, a Telnet site, or an SSH site. For more information about the terminal emulator programs, see the user guides for these programs.

The following are the required terminal settings:

·     Bits per second—9600.

·     Data bits—8.

·     Stop bits—1.

·     Parity—None.

·     Flow control—None.

Powering on the router

WARNING

WARNING!

Locate the power switch of the power supply system before power on the router so you can quickly shut power off when an electrical accident occurs.

 

To power on the router:

1.     Power on the router.

2.     Verify the following items:

¡     The LEDs on the front panel are normal. For the LED description, see H3C RA5300[5300-X][5300-AC] Routers Hardware Information and Specifications.

¡     The configuration terminal displays information normally.

System is Starting....

Press Ctrl+D to access BASIC-BOOTWARE MENU

Press Ctrl+T to access BOOTWARE DIAG-TEST MENU

Booting Normal Extend Bootware

 

****************************************************************************

*                                                                          *

*                         BootWare, Version 0.22                           *

*                                                                          *

****************************************************************************

Copyright (c) 2004-2019 New H3C Technologies Co., Ltd.

 

Compiled Date         : Mar 22 2019

Memory Type           : DDR4 SDRAM

Memory Size           : 8192MB

Memory Speed          : 1866MHz

flash Size            : 3728MB

CPLD Version          : 12.0

PCB Version           : Ver.A

 

 

BootWare Validating...

Press Ctrl+B to access EXTENDED-BOOTWARE MENU...

Loading the main image files...

Loading file flash:/ra5300rsu3xx-cmw710-system-e0801.bin...

.................

............................................................................

.......Done.

Loading file flash:/ra5300rsu3xx-cmw710-boot-e0801.bin.....................

Done.

 

Image file flash:/ra5300rsu3xx-cmw710-boot-e0801.bin is

self-decompressing...................Done.

System image is starting...

Cryptographic algorithms tests passed.

Line con0 is available.

 

 

Press ENTER to get started. (Press Enter.)

<sysname> (The router is ready for configuration.)

Configuring basic settings

After powering on the router for the first time, configure basic settings for the router. For more information about how to configure the router, see the relevant configuration guide and command references.


3 Replacement procedure

IMPORTANT

IMPORTANT:

·     The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for service.

·     Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

 

Replacing a power supply

The power supplies are hot swappable.

Replacing an AC power supply

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Locate the power supply to be removed and remove the power cord from the power supply.

3.     As shown in Figure3-1, push the latch toward the handle while gently and horizontally pulling the power module out of the slot.

4.     Put the removed power supply on an antistatic mat.

5.     Install a new power supply. For the installation procedure, see "Installing power supplies."

Figure3-1 Replacing an AC power supply

 

Replacing a DC power supply

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Locate the power supply to be removed and remove the power cord from the power supply.

3.     Use a Phillips screwdriver to loosen the captive screws on the power supply.

4.     Gently pull the power supply out of the slot along the guide rails.

Figure3-2 Removing a DC power supply

 

5.     Put the removed power supply on an antistatic mat.

6.     Install a new power supply. For the installation procedure, see "Installing power supplies."

Replacing the fan tray

WARNING

WARNING!

·     To avoid bodily injury, do not touch the fan tray when it is operating.

·     The fan tray is hot swappable. Ensure electricity safety when you hot swap the fan tray.

 

CAUTION

CAUTION:

To prevent dust from entering the router, keep the old fan tray installed in the chassis until a new fan tray is ready to be installed.

 

To replace the fan tray:

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Loosen the captive screws on the fan tray.

3.     Holding the handle on the fan tray, pull the fan tray part way out of the slot. After the fans stop rotating, support the fan tray bottom and pull it out from the chassis.

4.     Place the removed fan tray on an antistatic mat.

5.     Install a new fan tray. Hold the handle on the fan tray, slide the fan tray into the slot along the guide rails, and then fasten the captive screws on the fan tray.

Figure3-3 Removing a fan tray

 

Replacing an RSU

The routing and switching units (RSUs) are hot swappable.

To replace an RSU:

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Loosen the captive screws on the RSU.

3.     Pressing the locking tab on each ejector lever, simultaneously open the two ejector levers fully.

4.     Gently pull the RSU out of the slot along the guide rails.

5.     Put the removed power supply on an antistatic mat.

6.     Install a new RSU. For the installation procedure, see "Installing routing and switching units."

If you are not to install a new RSU after removing the original one, install a filler panel in the slot to prevent dust and ensure good ventilation in the router.

Figure3-4 Removing an RSU

 

Replacing an interface module

CAUTION

CAUTION:

·     The HRIC modules are hot swappable. You can remove an HRIC module only when its RUN LED is steady on. During an active/standby RSU switchover, you can execute the display system stable state command to view the RSU status and then install a new interface module after the RSU status is stable.

·     Before performing an active/standby RSU switchover, make sure the newly installed interface module starts up.

 

To replace an interface module:

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Loosen the captive screws on the interface module.

3.     Simultaneously open the two ejector levers on the interface module fully.

4.     Gently pull the interface module out of the slot along the guide rails.

5.     Put the removed interface module on an antistatic mat.

6.     Install a new interface module. For the installation procedure, see "Installing interface modules."

If you are not to install a new interface module after removing the original one, install a filler panel in the slot to prevent dust and ensure good ventilation in the router.

Figure3-5 Removing an interface module

 

Replacing a transceiver module

WARNING

WARNING!

Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into beams or view directly with optical instruments when the router is operating.

 

CAUTION

CAUTION:

Do not touch the golden plating on a transceiver module.

 

Replacing a transceiver module and optical fiber

To replace a transceiver module and optical fiber:

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Remove the optical fibers from the transceiver module.

¡     To remove the optical fibers with an LC connector, press the clip on the connector to pull the LC connector out of the port, as shown in Figure3-6.

¡     To remove the optical fiber with an MPO connector, hold the front end of the MPO connector and then pull it out of the port, as shown in Figure3-7.

3.     Pivot the bail latch of the transceiver module down to the horizontal position, and gently pull the transceiver module out.

Use tweezers to pull the transceiver module out if the interface module is densely populated with transceiver modules.

4.     Insert the dust plugs into the module and put the module into its original packing materials.

5.     Install a new transceiver module in the port. For the installation procedure, see "Connecting an optical fiber to a fiber port."

If you are not to install a new transceiver module in the port, insert the dust plug into the fiber port.

Figure3-6 Removing a transceiver module and optical fiber (LC ports)

 

Figure3-7 Removing a transceiver module and optical fiber (MPO port)

 

Replacing a QSFP28/SFP28 copper cable

1.     Wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

2.     Hold the pull tab of the connector to remove the copper cable from the QSFP28/SFP28 transceiver module.

3.     Connect a new QSFP28/SFP28 copper cable. For the installation procedure, see "Connecting a QSFP28/SFP28 copper cable."

4.     If you are not to install a new QSFP28/SFP28 copper cable in the port, insert the dust plug into the fiber port.

Figure3-8 Removing a QSFP28/SFP28 copper cable

 

 


4 Hardware management and maintenance

The command lines and outputs vary by software version. For more information about the command lines and their outputs, see the command references for the specific software version.

Displaying software and hardware version information for the router

Use the display version command to display software and hardware version information for the router. This command also displays the system running time and the type and running time of each module.

<Sysname> display version

Displaying operating information about the router

During daily maintenance or when a fault occurs, you need to view the running information of each functional module to locate the issue.

You can use one of the following methods to collect operating statistics for diagnostics and troubleshooting:

·     Use separate display commands, such as display clock, display version, display device, and display current-configuration to collect operating information feature by feature or module by module.

·     Use the display diagnostic-information command to save or display operating information for multiple or all features and hardware modules.

¡     Save operating information for multiple or all features and hardware modules:

<Sysname> display diagnostic-information

Save or display diagnostic information (Y=save, N=display)? [Y/N]:n

===============================================

  ===============display clock===============

14:03:55 UTC Thu 01/05/2012

=================================================

  ===============display version=============== 

...

To save storage space, this command automatically compresses the information before saving the information to a file. To view the file content:

# Use the tar extract archive-file command to extract the file.

# Use the gunzip command to decompress the extracted file.

# Use the more command to view the content of the decompressed file.

¡     Save operating information for multiple or all features and hardware modules to the default file:

<Sysname> display diagnostic-information

Save or display diagnostic information (Y=save, N=display)? [Y/N]:y

Please input the file name(*.tar.gz)[flash:/diag_Sysname_20160101-024601.tar.gz]:

Diagnostic information is outputting to flash:/diag_Sysname_20160101-024601.tar.gz.

Please wait...

Save successfully.

¡     Save operating information for multiple or all features and hardware modules to file test.tar.gz:

<Sysname> display diagnostic-information test.tar.gz

Diagnostic information is outputting to flash:/test.tar.gz.

Please wait...

Save successfully.

Displaying detailed information about the router

Use the display device verbose command to display detailed information about the router and the modules.

<Sysname>display device verbose

Device Name: H3C RA5300

Slot No.      Board Type                Status        Primary       SubSlots

---------------------------------------------------------------------------

 0             RSU-300                   Normal        Master        0

 2             HRIC-GP8                  Normal        N/A           0

 

Slot 0: RSU-300

 Subslot No.  Board Type                Status        Max Ports

 --------------------------------------------------------------

 0            Fixed SubCard on Board    Normal          2

 

 Slot 2: HRIC-GP8

 Subslot No.  Board Type                Status        Max Ports

 --------------------------------------------------------------

 0            GP8                       Normal          8

 

Slot 0: RSU-300

 Subslot 0

 Status:    Normal

 Type:      Fixed SubCard on Board

 Hardware:  2.0

 Driver:    1.0

 CPLD:      2.0

 FPGA:      3.0

 

Slot 2: HRIC-GP8

 Subslot 0

 Status:    Normal

 Type:      GP8

 Hardware:  2.0

 Driver:    1.0

 CPLD:      2.0

 FPGA:      0.0

Use the display device slot slot-number command to display detailed information about a module.

<Sysname> display device slot 4

Slot 4: HRIC-YGS4

 Subslot No.  Board Type                Status        Max Ports

 --------------------------------------------------------------

 0            YGS4                      Normal          4

Table4-1 Command output

Field

Description

Board Type

Hardware type of the module.

Status

Module status:

·     Absent—The slot is empty.

·     Fault—The module in the slot is faulty and cannot start up.

·     Normal—The module is operating correctly.

·     Off—The module is not powered on.

·     Illegal—The module cannot be used normally because it is not supported by the current software version.

·     Offline—The module is isolated.

Primary

Role of the module:

·     Standby—The module is a standby MPU.

·     Master—The module is an active MPU.

 

Displaying electrical label information for the router

Use the display device manuinfo command to display electrical label information for the router.

An electronic label contains the permanent configuration information, including the name, hardware serial number, MAC address, and vendor name of the router and modules.

<Sysname> display device manuinfo

Slot 1 CPU 0:

DEVICE_NAME          : NONE

DEVICE_SERIAL_NUMBER : NONE

MAC_ADDRESS          : NONE

MANUFACTURING_DATE   : NONE

VENDOR_NAME          : NONE

Slot 2:

Subslot 0:

DEVICE_NAME          : RT-HRIC-GP8

DEVICE_SERIAL_NUMBER : 210231AC4G0197000001

MAC_ADDRESS          : NONE

MANUFACTURING_DATE   : 2019-07-13

VENDOR_NAME          : H3C

PRODUCT ID           : RT-HRIC-GP8

Use the display device manuinfo slot slot-number command to display electrical label information for a module.

<Sysname> display device manuinfo slot 5

Slot 5:

Subslot 0:

DEVICE_NAME          : RT-HRIC-CLGQ2

DEVICE_SERIAL_NUMBER : 210231AC430197000001

MAC_ADDRESS          : NONE

MANUFACTURING_DATE   : 2019-07-16

VENDOR_NAME          : H3C

PRODUCT ID           : RT-HRIC-CLGQ2

Table4-2 Command output

Field

Description

DEVICE_NAME

Name of the router or module.

DEVICE_SERIAL_NUMBER

Serial number of the router or module.

MAC_ADDRESS

MAC address of the router or module.

MANUFACTURING_DATE

Manufacturing date of the router or module.

VENDOR_NAME

Vendor name of the router or module.

 

Displaying CPU usage information

Use the display cpu-usage command to display CPU usage information for the router.

<Sysname> display cpu-usage

Slot 1 CPU 0 CPU usage:

       1% in last 5 seconds

       1% in last 1 minute

       1% in last 5 minutes

Table4-3 Output description

Field

Description

1% in last 5 seconds

Average CPU usage in the most recent 5 seconds. (After the router boots, the router calculates and records the average CPU usage at intervals of 5 seconds.)

1% in last 1 minute

Average CPU usage in the most recent minute. (After the router boots, the router calculates and records the average CPU usage at intervals of 1 minute.)

1% in last 5 minutes

Average CPU usage in the most recent 5 minutes. (After the router boots, the router calculates and records the average CPU usage at intervals of 5 minutes.)

 

Displaying memory usage information

Use the display memory command to display memory usage information for the router.

<Sysname> display memory

Memory statistics are measured in KB:

Slot 1:

             Total      Used      Free    Shared   Buffers    Cached   FreeRatio

Mem:       7987844   3409380   4578464         0      7492    255844       57.4%

-/+ Buffers/Cache:   3146044   4841800

Swap:            0         0         0

Table4-4 Command output

Field

Description

Mem

Memory usage information.

Total

Total size of the physical memory space that can be allocated.

The memory space is virtually divided into two parts. Part 1 is used for kernel codes, kernel management, and ISSU functions. Part 2 can be allocated and used for such tasks as running service modules and storing files. The size of part 2 equals the total size minus the size of part 1.

Used

Used physical memory.

Free

Free physical memory.

Shared

Physical memory shared by processes.

If this field is not supported, two hyphens (--) are displayed.

Buffers

Physical memory used for buffers.

If this field is not supported, two hyphens (--) are displayed.

Cached

Physical memory used for caches. If this field is not supported, two hyphens (--) are displayed.

FreeRatio

Free memory ratio.

-/+ Buffers/Cache

-/+ Buffers/Cache:used = Mem:Used – Mem:Buffers – Mem:Cached, which indicates the physical memory used by applications.

-/+ Buffers/Cache:free = Mem:Free + Mem:Buffers + Mem:Cached, which indicates the physical memory available for applications.

Swap

Swap memory.

LowMem

Low memory usage information.

HighMem

High memory usage information.

 

Displaying the fan tray operating status

Use the display fan command to display the fan tray operating status.

<Sysname> display fan

 Index  Status     Speedlevel

 ----------------------------

 1      Normal     1

Table4-5 Command output

Field

Description

Index

Fan tray number.

Status

Status of the fan tray:

·     Absent—No fan tray is present.

·     Normal—The fan tray is operating correctly.

·     Abnormal—The fan tray is faulty.

·     FanDirectionFault—The actual airflow direction of the fan tray is inconsistent with the desired airflow direction.

Speedlevel

Speed level of the fan tray.

 

Displaying the power supply operating status

Use the display power-supply command to the power supply operating status.

<Sysname> display power-supply

Slot No       Index              Status

  -------------------------------------

  1           PWR1               fail

  1           PWR2               normal

Table4-6 Command output

Field

Description

Index

Power supply number.

Status

Status of the power supply:

·     absent—No power supply is present.

·     normal—The power supply is operating correctly.

·     fail—The power supply is faulty.

 

Displaying router temperature information

Use the display environment command to display router temperature information.

<Sysname> display environment

Slot  Subslot  Sensor  ID  Temperature  LowerLimit  WarningLimit  AlarmLimit

----------------------------------------------------------------------------

0     0        inflow   1      33           0           58              68

0     0        hotspot  1      45           0           60              70

2     0        hotspot  1      33          -15          66              95

Table4-7 Command output

Field

Description

Slot

Slot number of the router.

Sensor

Temperature sensor:

·     inflow—Air inlet sensor.

·     hotspot—Hotspot sensor.

Temperature

Current temperature.

LowerLimit

Lower temperature limit. If the router does not support this field, this field displays NA.

WarningLimit

Warning temperature threshold. If the router does not support this field, this field displays NA.

AlarmLimit

Alarming temperature threshold. If the router does not support this field, this field displays NA.

Displaying transceiver module information

Use the display transceiver interface command to display the key parameters of transceiver modules, including the transceiver module type, connector type, central wavelength of the transmit laser, signal transmission distance, and vendor name.

To display transceiver module information:

 

Task

Command

Remarks

Display key parameters of transceiver modules.

display transceiver interface [ interface-type interface-number ]

Available for all transceiver modules.

 

Diagnosing transceiver modules

The router provides the alarm and digital diagnosis functions for transceiver modules. When a transceiver module fails or is not operating correctly, you can perform the following tasks:

·     Check the alarms on the transceiver module to identify the fault source.

·     Examine the key parameters monitored by the digital diagnosis function, including the temperature, voltage, laser bias current, TX power, and RX power.

To diagnose a transceiver module:

 

Task

Command

Remarks

Display transceiver alarms.

display transceiver alarm interface [ interface-type interface-number ]

Available for all transceiver modules.

 

For more information about transceiver module-rated commands, see the command references for the router.

Saving the running configuration

IMPORTANT

IMPORTANT:

You must save the running configuration to a .cfg configuration file.

 

You can use one of the following methods to save the running configuration:

·     Fast mode—Use the save command without the safely keyword. In this mode, the router directly overwrites the target next-startup configuration file. If a reboot or power failure occurs during this process, the next-startup configuration file is lost. You must specify a new startup configuration file after the router reboots.

·     Safe mode—Use the save command with the safely keyword. Safe mode is slower than fast mode, but more secure. In safe mode, the system saves the configuration in a temporary file and starts overwriting the target next-startup configuration file after the save operation is complete. If a reboot or power failure occurs during the save operation, the next-startup configuration file is still retained. Use the safe mode if the power source is not reliable or you are remotely configuring the router.

To save the running configuration:

 

Task

Command

Remarks

Save the running configuration to a configuration file, without specifying the file as a next-startup configuration file.

save file-url [ all | slot slot-number ]

Use either approach.

Available in user view.

Save the running configuration to a configuration file in the root directory of the active and standby RSU storage medium, and specify the file as a next-startup configuration file.

save [ safely ]

 

Rebooting the router or a module

CAUTION

CAUTION:

·     If the main system software image file is damaged or does not exist, do not use the reboot command to reboot the router. Specify the main system software image file first, and then reboot the router.

·     The precision of the rebooting timer is 1 minute. 1 minute before the rebooting time, the router prompts "REBOOT IN ONE MINUTE" and reboots in one minute.

·     If you are performing file operations when the router is to be rebooted, the system does not execute the reboot command for security.

 

To reboot the router or a module, use one of the following methods:

·     Reboot the router at the CLI.

¡     Reboot the router immediately by using the reboot command.

¡     Schedule a reboot to occur at a specific time or date or after a delay by using the schedule reboot command.

·     Power off and then power on the router. This method cuts off the power of the router forcibly, which might cause data loss and hardware damage. It is the least-preferred method.

To reboot a module or the router immediately:

 

Task

Command

Remarks

Reboot a module or the router immediately.

reboot [ slot slot-number ]

If you do not specify the slot slot-number option, the command reboots the router.

Available in user view.

 

To schedule a reboot:

 

Task

Command

Remarks

Schedule a reboot.

·     Schedule a reboot to occur at a specific time or date:
schedule reboot at hh:mm [ date ]

·     Schedule a reboot to occur after a delay:
schedule reboot delay { hh:mm | mm }

Use either approach.

By default, no reboot date or time or reboot delay time is specified.

Available in user view.

 

 


5 Troubleshooting

IMPORTANT

IMPORTANT:

·     The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for service.

·     Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

 

Power supply failure

Symptom

The power supply LED on a power supply is off.

Solution

To resolve the issue:

1.     Cut off power from the power source.

2.     Verify that the power cord connects the power supply to the power source correctly.

3.     Verify that the power source is operating correctly.

4.     Verify that the power cord is in good condition.

5.     If the issue persists, contact H3C Support.

Fan tray failure

Symptom

After the router starts up, the following error message is displayed on the configuration terminal:

%Jun 22 16:11:37:485 2019 H3C DEV/4/FAN FAILED:

 Fan 1 failed.

Solution

To resolve the issue:

1.     Verify that the fan tray is correctly installed.

2.     Verify that no obstacle blocks the inlet and outlet air vents of the chassis.

3.     Replace a new fan tray to examine whether the new fan tray can operate normally.

4.     If the issue persists, contact H3C Support.

Configuration terminal display issues

If the configuration environment setup is correct, the configuration terminal displays boot information when the router is powered on. If the setup is incorrect, the configuration terminal displays nothing or garbled text.

No terminal display

Symptom

The configuration terminal does not display any output when the router is powered on.

Solution

To resolve the issue:

1.     Verify that the power supply system is operating correctly.

2.     Verify that the console cable is correctly connected to the console port.

3.     Verify that the console cable is connected to the serial port that is configured on the configuration terminal.

4.     Verify that the configuration terminal parameters are configured as follows:

¡     Baud rate—9600

¡     Data bits—8

¡     Parity—none

¡     Stop bits—1

¡     Flow control—none

5.     Verify that the console cable is in good condition.

6.     If the issue persists, contact H3C Support.

Garbled terminal display

Symptom

The configuration terminal displays garbled output when the router is powered on.

Solution

Verify that the Data bits field is set to 8 for the configuration terminal. If the Data bits field is set to 5 or 6, the configuration terminal displays garbled characters.

No response from the serial port

Symptom

No boot information is displayed on the configuration terminal when the router starts up or restarts up.

Solution

Verify that the serial console cable is in good condition and the serial port settings are correct.

Interface module, cable, and connection failure

Symptom

After an interface module is installed and the router is powered on, the LEDs on the interface module panel indicate that the interface module is operating incorrectly.

Solution

To resolve the issue:

1.     Verify that the interface module is installed correctly.

2.     Verify that the router supports the interface module.

3.     Verify that the interface module is installed in the compatible router slot.

4.     Verify that a correct cable is used.

5.     Verify that the cable is correctly connected.

6.     If the issue persists, contact H3C Support.

System failure during operation

Symptom

A system failure occurs during operation.

Solution

Press the reset button (RESET) on the routing and switching unit for about 2 seconds to reboot the router.

Guidelines for using the reset button

The routing and switching units available for the router each provide a reset button.

·     When only one routing and switching unit runs on the router, pressing the reset button for about 2 seconds reboots the router.

·     When two routing and switching units run on the router, pressing the reset button on the active routing and switching unit for about 2 seconds will trigger an active/standby routing and switching unit switchover without interrupting the system operation.

·     When two routing and switching units run on the router, pressing the reset button on the standby routing and switching unit for about 2 seconds will reset the standby routing and switching unit without affecting the system operation.

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