H3C UniServer B5800 G3 Blade Server User Guide-6W100

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Contents

Safety information· 1

General operating safety· 1

Electrical safety· 1

ESD prevention· 1

Cooling performance· 2

Battery safety· 2

Installing or removing the blade server 3

Installation tools· 3

Prerequisites· 5

Installing the blade server 5

Removing the blade server 5

Powering on and powering off the blade server 6

Important information· 6

Powering on the blade server 6

Guidelines· 6

Prerequisites· 6

Procedure· 6

Powering off the blade server 7

Guidelines· 7

Procedure· 7

Configuring the blade server 8

Configuration flowchart 8

Default login parameters· 8

Connecting the blade server to a network· 9

Connecting through the management module· 9

Connecting through ICMs· 9

Verifying the blade server status· 9

Modifying default parameters· 10

Modifying the default user password of OM·· 10

Modifying the default user password of HDM·· 10

Modifying the default IP address of HDM·· 10

Logging into the blade server operating system·· 10

Configuring basic BIOS settings· 10

Setting the server boot order 10

Setting the BIOS passwords· 10

Configuring RAID·· 11

Installing the operating system and hardware drivers· 11

Installing hardware drivers· 11

Replacing hardware options· 12

Replacing a SAS/SATA drive· 12

Guidelines· 12

Prerequisites· 12

Removing a SAS/SATA drive· 12

Installing a SAS/SATA drive· 13

Verifying the replacement 13

Replacing an NVMe drive· 13

Guidelines· 13

Prerequisites· 14

Removing an NVMe drive· 14

Installing an NVMe drive· 14

Verifying the replacement 15

Replacing a mezzanine storage controller 15

Replacing a front mezzanine storage controller and a power fail safeguard module· 16

Replacing the rear mezzanine RAID controller 18

Replacing a mezzanine network adapter 19

Guidelines· 19

Prerequisites· 19

Removing a mezzanine network adapter 19

Installing a mezzanine network adapter 20

Replacing a SATA M.2 SSD·· 20

Guidelines· 20

Prerequisites· 20

Removing a SATA M.2 SSD·· 21

Installing a SATA M.2 SSD·· 21

Replacing a SATA M.2 SSD module· 21

Guidelines· 21

Prerequisites· 21

Removing a SATA M.2 SSD module· 22

Installing a SATA M.2 SSD module· 22

Replacing a SATA M.2 SSD adapter 22

Guidelines· 22

Prerequisites· 22

Removing a SATA M.2 SSD adapter 22

Installing a SATA M.2 SSD adapter 23

Replacing a Micro SD card· 23

Prerequisites· 23

Removing a Micro SD card· 23

Installing a Micro SD card· 23

Replacing the NVMe VROC module· 24

Guidelines· 24

Prerequisites· 24

Removing the NVMe VROC module· 24

Installing the NVMe VROC module· 25

Replacing a DIMM·· 25

About DIMMs· 25

Guidelines· 25

Prerequisites· 30

Removing a DIMM·· 30

Installing a DIMM·· 30

Verifying the replacement 30

Replacing a processor 31

Guidelines· 31

Prerequisites· 32

Removing a processor 32

Installing a processor 33

Verifying the replacement 33

Adding a processor 33

Prerequisites· 33

Procedures· 34

Installing and setting up a TCM or TPM·· 35

Installation and setup flowchart 35

Guidelines· 35

Prerequisites· 36

Installing a TCM or TPM·· 36

Enabling the TCM or TPM in the BIOS· 36

Configuring encryption in the operating system·· 37

Replacing the system battery· 37

Prerequisites· 37

Removing the system battery· 38

Installing the system battery· 38

Replacing the system board· 39

Guidelines· 39

Prerequisites· 39

Removing the system board· 39

Installing the system board· 40

Replacing a drive backplane· 40

Guidelines· 40

Prerequisites· 40

Removing a drive backplane· 40

Installing a drive backplane· 40

Common operations· 41

Logging in to the blade server operating system·· 41

Local login· 41

Remote login· 41

Accessing the blade server HDM interface· 42

Maintenance· 44

Guidelines· 44

Maintenance tools· 44

Maintenance tasks· 44

Observing LED status· 44

Monitoring the temperature and humidity in the equipment room·· 44

Viewing server status· 45

Collecting server logs· 45

Updating firmware for the server 45

Technical support 45

 


Safety information

To avoid bodily injury or damage to the server, read the following information carefully before you operate the server. In practice, the safety information includes but is not limited to what are mentioned in this document.

General operating safety

To avoid bodily injury or damage to the server, follow these guidelines when you operate the server:

·     Only H3C authorized or professional server engineers are allowed to install, service, repair, operate, or upgrade the server.

·     Place the server on a clean, stable table or floor for servicing.

·     Make sure all cables are correctly connected before you power on the server.

·     Keep the server clean and dust-free, and do not place the device in a wet environment or let liquid flow into the device.

·     Make sure that you move or place the server evenly and slowly.

·     To avoid being burnt, allow the server and its internal modules to cool before touching them.

Electrical safety

To avoid bodily injury or damage to the server, follow these guidelines:

·     Verify whether the operation area has potential risks carefully, such as an ungrounded chassis, unreliable grounding, or wet floor.

·     Make sure that you disable the power supply before you perform actions in power-off state.

·     Power off the server when installing or removing any components that are not hot swappable.

ESD prevention

Electrostatic charges that build up on people and tools might damage or shorten the lifespan of the system board and electrostatic-sensitive components.

Preventing electrostatic discharge

To prevent electrostatic damage, follow these guidelines:

·     Transport or store the server with the components in antistatic bags.

·     Keep the electrostatic-sensitive components in separate antistatic bags until they arrive at an ESD-protected area.

·     Place the components on a grounded surface before removing them from their antistatic bags.

·     Avoid touching pins, leads, or circuitry.

·     You must take ESD preventions before touching the electrostatic-sensitive components.

Grounding methods to prevent electrostatic discharge

The following are grounding methods that you can use to prevent electrostatic discharge:

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Take adequate personal grounding measures, including wearing antistatic clothing and static dissipative shoes.

·     Use conductive field service tools.

·     Use a portable field service kit with a folding static-dissipating work mat.

Cooling performance

Poor cooling performance might result from improper airflow and poor ventilation and might cause damage to the server.

To ensure good ventilation and proper airflow, follow these guidelines:

·     Install blanks if the following module slots are empty:

¡     Drive bays.

¡     Fan bays.

¡     PCIe slots.

¡     Power supply slots.

·     Do not block the ventilation openings in the server chassis.

·     To avoid thermal damage to the server, do not operate the server for long periods in any of the following conditions:

¡     Access panel open or uninstalled.

¡     Air baffles uninstalled.

¡     PCIe slots, drive bays, fan bays, or power supply slots empty.

Battery safety

The server's system board contains a system battery, which is designed with a lifespan of 3 to 5 years.

If the BIOS no longer automatically displays the correct date and time, you might need to replace the battery. When you replace the battery, follow these safety guidelines:

·     Do not attempt to recharge the battery.

·     Do not expose the battery to a temperature higher than 60°C (140°F).

·     Do not disassemble, crush, puncture, short external contacts, or dispose of the battery in fire or water.

·     Dispose of the battery at a designated facility. Do not throw the battery away together with other wastes.


Installing or removing the blade server

Installation tools

Table 1 lists the tools that you might use during installation.

Table 1 Installation tools

Picture

Name

Description

T25 Torx screwdriver

Installs or removes screws inside chassis ears. A flathead screwdriver can also be used for this purpose.

T30 Torx screwdriver

Installs or removes captive screws on processor heatsinks.

T15 Torx screwdriver

Installs or removes screws on the system board.

T10 Torx screwdriver

N/A.

Flat-head screwdriver

Replaces system batteries.

Phillips screwdriver

Installs or removes screws on drive support brackets.

Diagonal pliers

Clips insulating sleeves.

Tape measure

Measures distance.

Multimeter

Measures resistance and voltage.

ESD wrist strap

Prevents ESD when you operate the server.

Antistatic gloves

ESD clothing

Ladder

Supports high-place operations.

Interface cable (such as an Ethernet cable or optical fiber)

Connects the server to an external network.

Monitor

Displays the output from the server.


Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before removing the blade server, make sure you back up the data, stop all services, and power off the server.

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

For more information about installation principles of blade servers, see the user guide for the server.

Installing the blade server

1.     Remove the blade server blank. Press the two latches at both sides at the same time and pull the blank out.

2.     Take the full-width blade server out of the antistatic bag.

3.     Press the buttons to release the locking levers at two sides.

4.     Insert the server into the enclosure slowly and horizontally, and then close the locking levers.

Removing the blade server

1.     Remove the full-width blade server. Press the buttons to release the locking levers at two sides, and pull the server out of the enclosure slowly and horizontally.

2.     Put the server into an antistatic bag.


Powering on and powering off the blade server

Important information

If the server is connected to external storage devices, make sure the server is the first device to power off and then the last device to power on. This restriction prevents the server from mistakenly identifying the external storage devices as faulty devices.

Powering on the blade server

Guidelines

If the blade server is successfully powered on, the system power LED turns steady green. For more information about the position of the LEDs, see "Appendix A  Server specifications."

As a best practice for the internal components to operate correctly, do not perform the power on action immediately after powering off the server. Wait for over 30 seconds for HDD drives to stop rotation and electronic components to be powered off completely.

Prerequisites

Before you power on the server, you must complete the following tasks:

·     Install the server and internal components correctly.

·     Connect the server to a power source.

Procedure

Powering on the blade server together with the enclosure

If you want to power on the server together with the enclosure, configure the power-on delay for slots first. After configuration, power on the enclosure, and the blade server is powered on automatically based on previous settings. No extra action is required.

For more information about the power-on delay for slots, see the OM online help.

Powering on the blade server by pressing the power on/standby button

Press the power on/standby button to power on the server. For information about the position of the power on/standby button, see "Appendix A  Server specifications."

Powering on the blade server from the OM Web interface

Access the server management page from the OM Web interface and power on the server. For more information, see the OM online help.

Powering on the blade server by using an OM command

Execute the psu-blade command to power on the server. For more information, see the OM command reference.

Powering on the blade server from the Power Management page of HDM

For more information, see H3C Servers HDM Online Help.

Powering on the blade server from a remote console of HDM

For more information, see H3C Servers HDM Online Help.

Powering off the blade server

Guidelines

Before powering off the server, you must complete the following tasks:

·     Back up all critical data.

·     Make sure all services have stopped or have been migrated to other servers.

If the blade server is successfully powered off, the system power LED turns steady amber. For more information about the position of the system power LED, see "Appendix A  Server specifications."

If you power off the enclosure, all the blade servers in the enclosure are powered off.

Procedure

Powering off the server from its operating system

Use the SUV cables to connect a monitor, mouse, and keyboard to the blade server, and then shut down the operating system to power off the server.

Powering off the server from the OM Web interface

Access the server management page from the OM Web interface and power off the server. For more information, see OM online help.

Powering off the server by using an OM command

Execute the psu-blade command to power off the server. For more information, see the OM online help.

Powering off the server from the HDM Web interface

1.     Log in to HDM and access a remote console. For more information, see H3C Servers HDM Online Help.

2.     Disconnect all power cords from the server.

Powering off the server forcedly by pressing the power on/standby button

CAUTION

CAUTION:

This method forces the server to enter standby mode without properly exiting applications and the operating system. Use this method only when the server system crashes. For example, a process gets stuck.

 

Press and hold the power on/standby button for more than five seconds to power off the server.


Configuring the blade server

The following information describes the procedures to configure the server after the server installation is complete.

Configuration flowchart

Figure 1 Configuration flowchart

 

Default login parameters

Table 2 and Table 3 display default parameters for connecting and accessing OM and HDM.

Table 2 Default OM login parameters

Item

Default value

Username

admin

Password

Password@_

IP address of the management interface (fixed)

192.168.100.100/24

 

Table 3 Default HDM login parameters

Item

Default value

Username

admin

Password

Password@_

IP address of the management interface

Obtained from the DHCP server

 

Connecting the blade server to a network

Connecting through the management module

Use either of the following methods to connect the blade server to the network through the management module:

·     Connect the network cable to one of the four service ports on the management module.

Figure 2 Service ports on the management module

 

·     Connect the network cable to the MGMT management port.

Connecting through ICMs

The mezzanine network adapter on each blade server has a corresponding ICM. To connect a blade server to the network through an ICM, make sure the corresponding ICM are present. For more information about mezzanine network adapter and ICM mapping relations, see "Appendix A  Server specifications."

Verifying the blade server status

After powering on the server, perform the following tasks to make sure that the server is working correctly:

·     Verify that the state of the four LEDs on the front panel of the blade server are as expected. For more information about the LEDs, see "Appendix A  Sever specifications."

·     Log in to OM and verify that the firmware versions are as expected. If not, upgrade the firmware. For more information, see the OM online help.

·     Log in to OM and verify that the server is operating correctly. If not, troubleshoot the server.

Modifying default parameters

Modifying the default user password of OM

1.     Log in to OM. For more information, see the OM user guide.

2.     Modify the OM default user password. For more information, see the OM online help.

Modifying the default user password of HDM

You cannot modify HDM password from OM.

To modify the default password of HDM:

1.     Log in to HDM. For more information, see "Accessing the blade server HDM."

2.     Modify the HDM default user password. For more information about the password requirements and password setting method, see H3C Servers HDM Online Help.

Modifying the default IP address of HDM

Modifying IP through OM

1.     Log in to OM. For more information, see the OM user guide.

2.     Modify the HDM default IP address. For more information, see the OM online help.

Modifying IP through HDM

1.     Log in to HDM. For more information, see "Accessing the blade server HDM."

2.     Modify the HDM default IP address. For more information, see H3C Servers HDM Online Help.

Logging into the blade server operating system

For more information, see "Logging in to the blade server operating system."

Configuring basic BIOS settings

Setting the server boot order

The server has a default boot order. You can change the server boot order from the BIOS. For the default boot order and the procedure of changing the server boot order, see the BIOS user guide for the server.

Setting the BIOS passwords

BIOS passwords include a boot password as well as an administrator password and a user password for the BIOS setup utility. By default, no passwords are set.

To prevent unauthorized access and changes to the BIOS settings, set both the administrator and user passwords for accessing the BIOS setup utility. Make sure the two passwords are different.

After setting the administrator password and user password for the BIOS setup utility, you must enter the administrator password or user password each time you access the BIOS setup utility.

·     To obtain administrator privileges, enter the administrator password.

·     To obtain the user privileges, enter the user password.

For the difference between the administrator and user privileges and guidelines for setting the BIOS passwords, see the BIOS user guide for the server.

Configuring RAID

Configure physical and logical drives (RAID arrays) for the server.

The supported RAID levels and RAID configuration methods vary by storage controller model. For more information, see the storage controller user guide for the server.

Installing the operating system and hardware drivers

Installing hardware drivers

IMPORTANT

IMPORTANT:

To avoid hardware unavailability caused by an update failure, always back up the drivers before you update them.

 

For newly installed hardware to operate correctly, the operating system must have the required hardware drivers.

To install a hardware driver, see the operating system installation guide for the server.


Replacing hardware options

If you are replacing multiple hardware options, read their replacement procedures and identify similar steps to streamline the entire replacement procedure.

Replacing a SAS/SATA drive

To configure RAID settings after the drive is replaced, see the storage controller user guide for the server.

Guidelines

The drives are hot swappable. If you hot swap an HDD repeatedly within 30 seconds, the system might fail to identify the drive.

If you are using the drives to create a RAID, follow these restrictions and guidelines:

·     To avoid degraded RAID performance or RAID creation failures, make sure all drives in the RAID are the same type (HDDs or SSDs) and have the same connector type (SAS or SATA).

·     For efficient use of storage, use drives that have the same capacity to build a RAID. If the drives have different capacities, the lowest capacity is used across all drives in the RAID.

·     If one drive is used by several logical drives, RAID performance might be affected and maintenance complexities will increase.

·     If the installed drive contains RAID information, you must clear the information before configuring RAID. As a best practice, install drives that do not contain RAID information.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

To replace a drive that is installed with an operating system and is not configured with a RAID or is in a non-redundancy array, back up data, stop all services, and power off the blade server. For more information, see "Powering off the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Identify the position of the drive to be replaced.

Identify the RAID array information of the drive to be replaced. To replace a drive that is not configured with a RAID, back up all data if the old drive is full or the new drive is of a different model.

Removing a SAS/SATA drive

1.     Remove the drive:

¡     To remove an SSD, press the button on the drive panel to release the locking lever, and then hold the locking lever and pull the drive out of the slot.

¡     To remove an HDD, press the button on the drive panel to release the locking lever. Pull the drive 3 cm (1.18 in) out of the slot. Wait for a minimum of 30 seconds for the drive to stop rotating, and then pull the drive out of the slot.

2.     Remove the drive carrier. Remove the screws that secure the drive and then remove the drive from the carrier.

Installing a SAS/SATA drive

IMPORTANT

IMPORTANT:

As a best practice, install drives that do not contain RAID information.

 

1.     Attach the drive to the drive carrier. Place the drive in the carrier and then use four screws to secure the drive into place.

2.     Remove the blank from the drive slot, if any. Pressing the red button on the blank to the right, pull the blank out of the slot.

3.     Install the drive. Press the button on the drive panel to release the locking lever, and then insert the drive into the drive slot.

Verifying the replacement

Use one of the following methods to verify that the drive has been replaced correctly:

·     Verify the drive properties (including capacity) by using one of the following methods:

¡     Log in to OM. For more information, see the OM online help.

¡     Log in to HDM. For more information, see H3C Servers HDM online help.

¡     Access the BIOS. For more information, see the storage controller user guide for the server.

¡     Access the CLI or GUI of the server.

·     Observe the drive LEDs to verify that the drive is operating correctly. For more information about drive LEDs, see "Appendix A  Server specifications."

Replacing an NVMe drive

To configure RAID settings after the drive is replaced, see the storage controller user guide for the server.

Guidelines

To hot swap NVMe drives, following these restrictions and guidelines:

·     NVMe drives support hot insertion. Support for hot removal and managed hot removal of NVMe drives varies by operating system. To replace an NVMe drive in an operating system that does not support hot removal or managed hot removal of NVMe drives, first power off the server.

·     To hot insert NVMe drives, insert the drives steadily without pauses to prevent the operating system from being stuck or restarted.

·     Do not hot swap multiple NVMe drives at the same time. As a best practice, hot swap NVMe drives one after another at intervals longer than 30 seconds for the operating system to identify the installed or removed NVMe drive. If you insert multiple NVMe drives in a short period of time, the system might fail to identify the drives.

If you are using the drives to create a RAID, follow these restrictions and guidelines:

·     For efficient use of storage, use drives that have the same capacity to build a RAID. If the drives have different capacities, the lowest capacity is used across all drives in the RAID. A drive with extra capacity cannot be used to build other RAID arrays.

·     As a best practice, install drives that do not contain RAID information. If the installed drive contains RAID information, you must clear the information before configuring RAID. For more information, see the storage controller user guide for the server.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

To replace a drive that is installed with an operating system and is not configured with a RAID or is in a non-redundancy array, back up data, stop all services, and power off the blade server. For more information, see "Powering off the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Identify the position of the drive to be replaced.

Identify the RAID array information for the drive to be replaced. To replace a drive that is not configured with a RAID, back up all data if the old drive is full or the new drive is of a different model.

For information about procedures for the managed hot removal, see "Appendix C  Managed hot removal of NVMe drives."

Removing an NVMe drive

CAUTION

CAUTION:

When you remove multiple NVMe drives, remove the drives one after another at intervals of five seconds.

 

1.     Remove the drive. Press the button on the drive panel to release the locking lever, and then pull the drive out of the slot.

2.     Remove the drive carrier, if any. Remove all screws that secure the drive, and then remove the drive from the carrier.

Installing an NVMe drive

1.     Read the installation guidelines. See "Guidelines."

2.     Attach the drive to the drive carrier. Place the new drive in the carrier and then use screws to secure the drive into place.

3.     Remove the drive blank from the drive slot, if any. Pressing the red button to the right on the blank, pull the blank out of the slot.

4.     Install the drive. Press the button on the drive panel to release the locking lever, and then insert the drive into the slot.

Verifying the replacement

Use the following methods to verify that the drive is installed correctly:

·     Verify the drive properties (including capacity) by using one of the following methods:

¡     Log in to HDM. For more information, see H3C Servers HDM Online Help.

¡     Log in to OM. For more information, see the OM online help.

¡     Access the BIOS. For more information, see the BIOS user guide for the server.

¡     Access the CLI or GUI of the server.

·     Observe the drive LEDs to verify that the drive is operating correctly. For more information, see "Appendix A  Server specifications."

Replacing a mezzanine storage controller

For some storage controllers, you can order a power fail safeguard module to prevent data loss when power outage occurs.

A power fail safeguard module provides a flash card and a supercapacitor. When a system power failure occurs, this supercapacitor can provide power for a minimum of 20 seconds. During this interval, the storage controller transfers data from DDR memory to the flash card, where the data remains indefinitely or until the controller retrieves the data.

A supercapacitor has a lifespan of 3 to 5 years. If the lifespan of a supercapacitor expires, a supercapacitor exception might occur. The system notifies users of supercapacitor exceptions by using the following methods:

·     For a PMC storage controller, the status of the flash card becomes Abnormal_status code. You can check the status code to identify the exception. For more information, see H3C Servers HDM Online Help.

·     For an LSI storage controller, the status of the flash card of the power fail safeguard module becomes Abnormal.

You can also review log messages from HDM to identify supercapacitor exceptions.

For the power fail safeguard module to take effect, replace the supercapacitor before its lifespan expires.

The supercapacitor might have a low charge after the power fail safeguard module is installed or after the server is powered up. If the system displays that the supercapacitor has low charge, no action is required. The system will charge the supercapacitor automatically. You can view the status of the supercapacitor from HDM or OM.

 

IMPORTANT

IMPORTANT:

After the supercapacitor replacement, verify that cache related settings are enabled for logical drives. For more information, see H3C Servers HDM Online Help.

 

Use Table 4 to identify the compatible power fail safeguard module or supercapacitor of a storage controller. For more information about storage controller connectors on the system board, see "Appendix A  Server specifications."

Table 4 Storage controllers and compatible power fail safeguard modules

Storage controller

Supported drives

Supported power fail safeguard module

Embedded RSTe RAID controller

2 × embedded M.2

N/A

Front mezzanine storage controller

RAID-P5408-Mf-8i-4GB

SAS/SATA HDDs/SSDs

SCAP-LSI-G3 supercapacitor (built-in flash)

HBA-H5408-Mf-8i

SAS/SATA HDDs/SSDs

N/A

RAID-P4408-Mf-8i-2GB

SAS/SATA HDDs/SSDs

SCAP-PMC-G3 supercapacitor (built-in flash)

Rear mezzanine RAID controller

RAID-P4408-Ma-8i-2GB

SAS/SATA HDDs/SSDs

SCAP-PMC-G3 supercapacitor (built-in flash)

RAID-P5408-Ma-8i-4GB

SAS HDDs/SSDs

SCAP-LSI-G3 supercapacitor (built-in flash)

 

Use Table 5 to view specifications about the embedded RSTe RAID controller. For information about other storage controllers, contact Technical Support.

Table 5 Embedded RSTe RAID controller specifications

Item

Specifications

Type

Embedded in PCH of the system board

Number of internal ports

8 internal SATA ports

Drive interface

6 Gbps SATA 3.0

Supports drive hot swapping

PCIe connector

PCIe2.0 x4

RAID levels

0, 1

Built-in cache memory

N/A

Built-in flash

N/A

Power fail safeguard module

Not supported

Battery connector

N/A

Firmware upgrade

Upgrade with the BIOS

 

Replacing a front mezzanine storage controller and a power fail safeguard module

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

Guidelines

You can install one or multiple mezzanine storage controllers. To install multiple storage controllers, make sure the standard storage controllers (including both front and rear storage controllers) are of the same vendor (PMC or LSI). For information about the available storage controllers and their vendors, contact Technical Support.

To replace the storage controller with a controller of a different model, back up data in the drives of the storage controller and clear RAID configuration.

To replace the front mezzanine storage controller with a controller of the same model, make sure the following configurations remain the same after replacement:

·     Storage controller location and cabling.

·     Storage controller model, operating mode, and firmware version.

·     BIOS boot mode.

·     First boot option in Legacy mode.

For more information, see the storage controller user guide for the server and the BIOS user guide for the server.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before replacing, back up data, stop all services, and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a front mezzanine storage controller and a power fail safeguard module

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and then lift the access panel.

2.     Remove the supercapacitor, if any:

a.     Disconnect the supercapacitor cable from the front mezzanine storage controller.

b.     Open the clip on the air baffle, and pull the supercapacitor out of the slot.

3.     Remove the front mezzanine storage controller. Remove the screws that secure the controller, and lift the controller out of the chassis.

Installing a front mezzanine storage controller and a power fail safeguard module

1.     Install the front mezzanine storage controller. Align the three screw holes in the storage controller with the three threaded studs on the system board, insert the storage controller, and use screws to secure the controller.

2.     Install a supercapacitor to the air baffle, if any, and connect the supercapacitor cable to the front mezzanine storage controller.

Installation procedures are similar for supercapacitors of different models, and this section installs SCAP-LSI-G3 supercapacitor as an example.

 

 

NOTE:

A supercapacitor holder, an uncoded extension cable, and a 0404A0X1 extension cable are shipped with the SCAP-LSI-G3 supercapacitor, and only the 0404A0X1 extension cable is used.

 

a.     Install the supercapacitor onto the air baffle. Tilt the supercapacitor and insert one end of the supercapacitor into the supercapacitor slot, and press the other end into the slot.

b.     Use the 0404A0X1 extension cable to connect the supercapacitor to the storage controller.

3.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the panel to the server front until the panel is securely locked.

4.     Install the blade server. For more information, see "Installing the blade server."

5.     Power on the blade server. For more information, see "Powering on the blade server."

Replacing the rear mezzanine RAID controller

Guidelines

The blade server provides three mezzanine module connectors (see Figure 3) at the rear. You can install a mezzanine RAID controller only onto connector 3.

When you install a rear mezzanine RAID controller, make sure the corresponding processor is present.

Make sure the standard storage controllers (including both front and rear storage controllers) are of the same vendor (PMC or LSI). For information about the available storage controllers and their vendors, contact Technical Support.

Figure 3 Mezzanine module slots at the rear

 

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before replacing, back up data, stop all services, and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing the rear mezzanine RAID controller

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

2.     Remove other mezzanine modules that might hinder your operation, if any.

3.     Remove the rear mezzanine RAID controller. Use an electric screwdriver to loosen the captive screws on the rear mezzanine RAID controller, and then lift the controller out of the chassis.

Installing a rear mezzanine RAID controller

1.     Remove other mezzanine modules that might hinder your installation, if any.

2.     Install the rear mezzanine RAID controller. Insert the rear mezzanine RAID controller onto mezzanine module connector 3 on the system board, and use screws to secure the controller.

3.     Install other mezzanine modules removed before, if any.

4.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the access panel onto the chassis, and slide the panel to the server front until the panel is securely locked.

5.     Install the blade server. For more information, see "Installing the blade server."

6.     Power on the blade server. For more information, see "Powering on the blade server."

Replacing a mezzanine network adapter

Guidelines

The blade server supports installing a maximum of three connector network adapters.

When you install a mezzanine network adapter, make sure the corresponding processor and ICM are present. For more information about mezzanine connector and processor mapping relations, see PCIe connectors in "Appendix A  Server specifications". For more information about the mapping relations between mezzanine network adapters and ICMs, see internal networking in "Appendix A  Server specifications".

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before replacing, back up data, stop all services, and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a mezzanine network adapter

1.     Remove the access panel. Press the unlock button on the access panel, slide the access panel to the server rear, and lift the panel.

2.     Remove other mezzanine network adapters that might hinder your operation, if any.

3.     Remove the mezzanine network adapter. Loosen the captive screws that secure the adapter, and then lift the adapter out of the chassis.

Installing a mezzanine network adapter

1.     Remove other mezzanine network adapters that might hinder your installation, if any.

2.     Install the mezzanine network adapter. Insert the adapter onto the mezzanine module connector on the system board, and use screws to secure the adapter.

3.     Install other mezzanine modules removed before, if any.

4.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the access panel onto the chassis, and slide the panel to the server front until the panel is securely locked.

5.     Install the blade server. For more information, see "Installing the blade server."

6.     Power on the blade server. For more information, see "Powering on the blade server."

Replacing a SATA M.2 SSD

To configure RAID settings after the SSD is replaced, see the storage controller user guide for the server.

Guidelines

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

Replacing procedures are similar for the two SATA M.2 SSDs on the system board and this section replace one SATA M.2 SSD as an example.

Install SATA M.2 SSDs that do not contain any RAID information.

For efficient use of storage, use SATA M.2 SSDs that have the same capacity to build a RAID. If the SATA M.2 SSDs have different capacities, the lowest capacity is used across all SATA M.2 SSDs in the RAID.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Identify the position of the SATA M.2 SSD to be replaced.

Identify the RAID array information of the SSD to be replaced. To replace an SSD that is not configured with a RAID or is in a non-redundancy RAID array, back up all data.

Before replacing, make sure that you stop all services and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a SATA M.2 SSD

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

2.     Remove a SATA M.2 SSD.

a.     Remove the screw that secures the SSD.

b.     Lift the SSD by one side, and then pull the SSD out of the slot.

Installing a SATA M.2 SSD

Insert the SSD into the slot, and then use the screw to secure the SSD.

Replacing a SATA M.2 SSD module

To configure RAID settings after the SSD module is replaced, see the storage controller user guide for the server.

Guidelines

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

A SATA M.2 SSD module must be used together with a SATA M.2 SSD adapter, and the server can install a maximum of two SATA M.2 SSD modules.

The SATA M.2 SSD modules are hot swappable.

As a best practice, install SATA M.2 SSD modules that do not contain any RAID information.

For efficient use of storage, use SATA M.2 SSD modules that have the same capacity to build a RAID. If the SATA M.2 SSD modules have different capacities, the lowest capacity is used across all SATA M.2 SSD modules in the RAID.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Identify the position of the SATA M.2 SSD module to be replaced.

Identify the RAID array information of the SSD to be replaced. To replace an SSD that is not configured with a RAID or is in a non-redundancy RAID array, back up all data, and make sure that you stop all services before replacing.

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a SATA M.2 SSD module

Hold a SATA M.2 SSD module by its handle, and pull the module out from the slot.

Installing a SATA M.2 SSD module

1.     Insert the SATA M.2 SSD module into the adapter module.

2.     (Optional.) Power on the blade server. For more information, see "Powering on the blade server."

Replacing a SATA M.2 SSD adapter

To configure RAID settings after the SSD module is replaced, see the storage controller user guide for the server.

Guidelines

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

SATA M.2 SSD adapters are hot swappable.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Identify the position of the SATA M.2 SSD adapter module to be replaced.

The SATA M.2 SSD adapter module is installed with an operating system. Make sure that you back up service data and stop all services before replacing.

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a SATA M.2 SSD adapter

1.     Remove a SATA M.2 SSD adapter. Press to release the handle on the adapter, and hold the handle to pull the adapter out of the slot.

2.     Remove the SATA M.2 SSDs from the adapter. Hold a SATA M.2 SSD by its handle, and pull the SATA M.2 SSD out of the slot. Put the adapter into an antistatic bag.

Installing a SATA M.2 SSD adapter

1.     Take the SATA M.2 SSD adapter out of the antistatic bag, and insert the SATA M.2 SSDs into the adapter.

2.     Remove the adapter blank, if any. Pressing the button on the blank to the right, pull the blank out of the chassis.

3.     Insert the adapter into the slot on the server.

4.     (Optional.) Power on the blade server. For more information, see "Powering on the blade server."

Replacing a Micro SD card

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Identify the position of Micro SD cards to be replaced.

Before replacing, make sure that you back up the data, stop all services, and power off the blade server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a Micro SD card

1.     Open the retaining latch of the Micro SD card. Slide the retaining latch to the server front and open the retaining latch.

2.     Remove the Micro SD card from the slot.

3.     Close and lock the retaining latch.

Installing a Micro SD card

1.     Install a Micro SD card.

a.     Take the Micro SD card out of the antistatic bag.

b.     (Optional.) Open the retaining latch of the Micro SD card. Slide the retaining latch to the server front, and open the retaining latch.

c.     Install a Micro SD card. Insert the SD card into the slot with the gold fingers facing down. Close the retaining latch and slide the retaining latch to the server rear to lock it.

2.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the panel to the server front until it is secured into place.

3.     Install the blade server. For more information, see "Installing the blade server."

4.     Power on the blade server. For more information, see "Powering on the blade server."

Replacing the NVMe VROC module

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

To configure RAID settings after the SSD module is replaced, see the storage controller user guide for the server.

Guidelines

Use Table 6 to identify NVMe VROC modules that are compatible with the server.

Table 6 NVMe VROC module specifications

Model

RAID levels

Compatible NVMe SSDs

NVMe-VROC-Key-i

0, 1, 5, 10

Intel NVMe drives

NVMe-VROC-Key-P

0, 1, 5, 10

All NVMe drives

NVMe-VROC-Key-S

0, 1, 10

All NVMe drives

 

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before replacing, make sure that you back up the data, stop all services, and power off the blade server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing the NVMe VROC module

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

2.     Remove the NVMe VROC module. Hold the ring part of the NVMe VROC module and pull the module out.

Installing the NVMe VROC module

1.     Install a new NVMe VROC module. Insert the NVMe VROC module onto the NVMe VROC module connector on the system board.

2.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the panel to the server front until it is secured into place.

3.     Install the blade server. For more information, see "Installing the blade server."

4.     Power on the blade server. For more information, see "Powering on the blade server."

Replacing a DIMM

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

About DIMMs

The server supports DDR4 and DCPMM DIMMs. Compared with DDR4 DIMMs, DCPMM DIMMs provide larger capacity and can protect data from getting lost in case of unexpected system power outage.

DDR4 DIMMs include LRDIMM and RDIMM.

·     RDIMMs can perform parity check on addresses.

·     Compared with RDIMMs, LRDIMMs provide larger capacity and higher bandwidth.

Both DDR4 and DCPMM are referred to as DIMMs in this document, unless otherwise stated.

Guidelines

The server provides six DIMM channels per processor and each channel has two DIMM slots. If the server has one processor, the total number of DIMM slots is 12. If the server has two processors, the total number of DIMM slots is 24. The support for DIMMs varies by CPU brand.

You can install only DDR4 DIMMs on the server or install both DCPMM and DDR4 DIMMs on the server.

DIMMs are not hot swappable.

DIMM and processor compatibility

Processors of Intel SkyLake and Jintide C series (C1 and C2) support only DDR4 DIMMs, and the Intel Cascade Lake processors support configuring only DDR4 DIMMs or a mixture of DCPMM and DDR4 DIMMs.

When you install a DIMM, use Table 7 to verify that it is compatible with the processors.

Table 7 DIMM and processor compatibility

Processor

Memory type @ frequency

Remarks

·     Intel SkyLake

·     Jintide C1

·     DDR4 @ 2933 MHz

·     DDR4 @ 2666 MHz

Compatible with the following DDR4 DIMMs with a frequency of 2933MHz:

0231ABE2, 0231AC4S, 0231AC4R, 0231ABDT, 0231AC4V, 0231AC4Q, 0231ABDU, 0231AC4T, 0231AC4U.

Intel Cascade Lake

·     DDR4 @2933 MHz

·     DCPMM @2666 MHz

Processors of the following models are not compatible with DCPMM DIMMs:

·     32XX series.

·     42XX series (4215 and 4215R excluded).

Jintide C2

DDR4 @2933 MHz

N/A

 

DIMM frequency

 

NOTE:

To obtain the frequency of a DIMM and the maximum DIMM frequency supported by a processor, contact Technical Support.

 

The actual operating frequency of DIMMs also depends on the maximum DIMM frequency supported by the processor and the number of DIMMs per channel.

·     If the supported frequency is lower than the DIMM frequency, the DIMMs operate at the supported frequency.

·     If the supported frequency is higher than the DIMM frequency, the DIMMs operate at the DIMM frequency.

·     If a supported frequency is equal to the DIMM frequency, the actual operating frequency depends on the number of DIMMs per channel.

¡     When the supported frequency and the DIMM frequency are both 2933 MHz:

-     If one DIMM is installed per channel, the DIMM operating frequency is 2933 MHz.

-     If two DIMMs (including a mixture of DCPMM and DDR4 DIMMs) are installed per channel, the DIMM operating frequency is 2666 MHz.

¡     When the supported frequency and the DIMM frequency are lower than 2933 MHz, the DIMMs operate at the DIMM frequency regardless of the number of DIMMs per channel.

Use Figure 4 to identify the DIMM operating frequency on the server.

Figure 4 Identifying the DIMM operating frequency

 

For example, for DIMMs to operate at 2933 MHz, make sure the following conditions are met:

·     The server uses a Cascade Lake CPU that supports a maximum of 2933 MHz DIMM frequency.

·     DIMMs with a maximum of 2933 MHz data rate are used.

·     Only one DIMM per channel is installed, and the DIMMs must be inserted in the white DIMM slots.

Guidelines for installing only DDR4 DIMMs

When you install only DDR4 DIMMs, follow these restrictions and guidelines:

·     Make sure their corresponding processors are present before powering on the server.

·     Make sure all DDR4 DIMMs installed on the server have the same product code. For information about DIMM product codes, contact Technical Support.

·     Each channel supports a maximum of 8 ranks. For information about ranks, see "Appendix B  Component specifications."

·     For general DIMM populations, see Figure 5 and Figure 6.

·     For the configured memory mode to take effect, make sure the following installation requirements are met:

 

Memory mode

DIMM population requirements

Independent

·     If one processor is present, see Figure 5.

·     If two processors are present, see Figure 6.

Mirror

·     A minimum of two DIMMs for a processor.

·     This mode does not support DIMM population schemes that are not recommended.

¡     If one processor is present, see Figure 5.

¡     If two processors are present, see Figure 6.

Memory Rank Sparing

·     Make sure no less than two ranks are configured for each channel.

·     Strictly follow the DIMM population schemes:

¡     If one processor is present, see Figure 5.

¡     If two processors are present, see Figure 6.

 

 

NOTE:

·     If the DIMM configuration does not meet the requirements for the configured memory mode, the system uses the default memory mode (Independent mode). The BIOS does not display the configuration item for Independent mode.

·     In Figure 5 and Figure 6, the black DIMM slots (for example, the A12 slot) are grey colored, and the white DIMM slots (for example, the A6 slot) are not colored.

 

Figure 5 DDR4-only DIMM population schemes for one processor

 

Figure 6 DDR4-only DIMM population schemes for two processors

 

Guidelines for installing a mixture of DCPMM and DDR4 DIMMs

When you install DCPMM and DDR4 DIMMs on the server, follow these restrictions and guidelines:

·     DCPMM DIMMs do not support ADR.

·     Make sure their corresponding processors are present before powering on the server.

·     Make sure the total size of DIMMs installed for each processor does not exceed the maximum capacity supported by the processor.

·     The 32xx series and 42xx series processors do not support DCPMM DIMMs.

·     Make sure all DDR4 DIMMs have the same product code and all DCPMM DIMMs have the same product code. For information about DIMM product codes, contact Technical Support.

·     Depending on the processor and DIMM configuration, use the schemes shown in Figure 7, Figure 8, and Figure 9 to populate the DIMM slots.

Figure 7 Mixed DDR4 and DCPMM DIMM population schemes for one processor

 

Figure 8 Mixed DDR4 and DCPMM DIMM population schemes for two processors (1)

 

Figure 9 Mixed DDR4 and DCPMM DIMM population schemes for two processors (2)

 

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before replacing, make sure that you back up the data, stop all services, and power off the blade server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a DIMM

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

2.     Remove the air baffle that might hinder you operation.

3.     Open the DIMM slot latches and pull the DIMM out of the slot to remove the DIMM.

Installing a DIMM

1.     Install the DIMM.

a.     (Optional.) Open the latches at two sides of the slots.

b.     Align the notch on the DIMM with the connector key in the DIMM slot and press the DIMM into the socket until the latches lock the DIMM in place.

 

 

NOTE:

The DIMM slot is fool-proof. If you encounter any resistance when inserting the DIMM, re-orient the DIMM and try again.

 

2.     Install the air baffle.

3.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the access panel onto the chassis, and slide the access panel to the server front until it is secured into place.

4.     Install the blade server. For more information, see "Installing the blade server."

5.     Power on the blade server. For more information, see "Powering on the blade server."

Verifying the replacement

Use one of the following methods to verify that the DIMM is installed correctly:

·     Using the operating system:

¡     In Windows, select Run in the Start menu, enter msinfo32, and verify the memory capacity of the DIMM.

¡     In Linux, execute the cat /proc/meminfo command to verify the memory capacity.

·     Using OM:

Log in to OM and verify the memory capacity of the DIMM. For more information, see the OM online help.

·     Using HDM:

Log in to HDM and verify the memory capacity of the DIMM. For more information, see H3C Servers HDM Online Help.

·     Using BIOS:

Access the BIOS, select Socket Configuration > Memory Configuration > Memory Topology, and press Enter. Then, verify the memory capacity of the DIMM.

If the memory capacity displayed is inconsistent with the actual capacity, remove and then reinstall the DIMM, or replace the DIMM with a new DIMM.

If the DIMM is in Mirror mode, it is normal that the displayed capacity is smaller than the actual capacity.

Replacing a processor

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

Guidelines

·     You can install one or two processors.

·     To avoid damage to a processor or the system board, only H3C authorized or professional server engineers can install, replace, or remove a processor.

·     Make sure the processors on the server are the same model.

·     Each processor model string contains a suffix to differentiate processor features. For example, for the UN-CPU-INTEL-8360Y-S processor, the suffix is Y. The suffix U represents that you can only install only one processor.

For more information about compatible processors with the server, contact Technical Support.

Use Table 8 to identify processor model suffixes.

Table 8 Intel Cascade/Skylake processor model suffixes

Suffix

Description

N

NFV Optimized

S

Search Optimized

T

High T case

U

Single Socket

V

VM Density Optimized

Y

Speed Select Technology – Performance Profile

M

2TB/Socket memory tier

L

4.5TB/Socket memory tier

 

 

NOTE:

The list is for reference only. For detailed information, see the official website of Intel.

 

·     Processors of the same model support two types of heatsinks: one with sparse fins and one with dense fins. For the blade server, processor 1 and processor 2 must use heatsinks with dense fins labeled with Rear. For more information about the position of processors, see system board layout in "Appendix A  Server specifications."

·     For the server to operate correctly, make sure processor 1 is in position. For more information about processor locations, see system board layout in "Appendix A  Server specifications."

·     The pins in the processor sockets are very fragile and prone to damage. Install a protective cover if a processor socket is empty.

·     You must paste the barcode label shipped with the processor to the side of the heatsink to cover the original barcode label on the heatsink. This ensures that H3C will provide the warranty service for the processor.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before replacing, make sure that you back up the data, stop all services, and power off the blade server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a processor

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

2.     Remove the air baffle that hinders you operation.

3.     Remove the heatsink.

 

CAUTION

CAUTION:

The pins in the processor socket are fragile and prone to damage. To avoid damage to the system board, do not touch the pins.

 

Tighten the screws to a torque value of 1.4 Nm (12 in-lbs), loosen the captive screws on the heatsink in the sequence of 4 to 1 as labeled, and lift the heatsink.

4.     Remove the retaining bracket that carries the processor.

a.     Identify the TIM BREAKER sign on the bracket, and use a flat-head screwdriver to lever up the bracket from the notch next to the sign.

b.     Release the four corner clips of the retaining bracket. Open two clips from the outside and pinch the rest two clips in the notches.

c.     Lift the retaining bracket.

5.     Remove the processor from the retaining bracket. Press down one end of the retaining bracket and the processor is automatically released.

Installing a processor

1.     Smear the thermal grease onto the processor.

a.     Use the isopropanol wiping cloth to clear the residual thermal grease from the processor top and the heatsink. Wait for the isopropanol to volatilize before performing the next step.

b.     Use the thermal grease injector to inject 0.6 ml of thermal grease to the five dots on the processor top, 0.12 ml each dot.

2.     Install the processor onto the retaining bracket. Tilt the processor, press one end of the processor against a retention clip on retaining bracket, open the clip on the other side, and press down the processor. Make sure you align the small triangle on the processor with the alignment triangle on the retaining bracket.

3.     Install the retaining bracket onto the heatsink. Align the alignment triangle on the retaining bracket with the cut-off corner of the heatsink. Place the bracket on top of the heatsink, with the four corners of the bracket clicked into the four corners of the heatsink.

4.     Install the heatsink onto the blade server.

 

CAUTION

CAUTION:

To avoid poor contact between the processor and the system board or damage to the pins in the processor socket, tighten the screws to a torque value of 1.4 Nm (12 in-lbs).

 

a.     Align the alignment triangle on the retaining bracket with the cut-off corner of the processor socket and the pin holes in the heatsink with the guide pins on the processor socket. Lower down the heatsink on the processor socket.

b.     Fasten the captive screws on the heatsink in the sequence of 1 to 4 as labeled. A wrong sequence might cause the screws to fall off.

5.     Install the removed air baffle.

6.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the access panel to the server front until it is secured into place.

7.     Install the blade server. For more information, see "Installing the blade server."

8.     Power on the blade server. For more information, see "Powering on the blade server."

Verifying the replacement

Use one of the following methods to verify that the processor has been replaced correctly:

·     Access the BIOS. For more information, see the BIOS user guide for the server.

·     Log in to OM. For more information, see the OM online help.

·     Log in to HDM. For more information, see H3C Servers HDM Online Help.

Adding a processor

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before replacing, make sure that you back up the data, stop all services, and power off the blade server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Procedures

1.     Install the processor onto the retaining bracket.

 

CAUTION

CAUTION:

To avoid damage to the processor, always hold the processor by its edges. Never touch the gold contacts on the processor bottom.

 

a.     Install the processor onto the retaining bracket. Tilt the processor, press one end of the processor against a retention clip on the retaining bracket. Make sure you align the small triangle on the processor with the alignment triangle on the retaining bracket.

b.     Open the clip on the other side of the retaining bracket, and press down the other end of the processor. Make sure the processor is secured by the clips.

2.     Install the retaining bracket onto the heatsink:

a.     Remove the protective cover from the heatsink.

 

 

NOTE:

 When removing the protective cover, do not touch the thermal grease on the heatsink.

 

b.     Align the alignment triangle on the retaining bracket with the cut-off corner of the heatsink. Place the bracket on top of the heatsink, with the four corners of the bracket clicked into the four corners of the heatsink.

3.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

4.     Remove the air baffle. Lift the air baffle out of the chassis.

5.     Remove the protective cover over the empty processor socket.

 

CAUTION

CAUTION:

·     The pins in the processor socket are fragile and prone to damage. To avoid damage to the system board, do not touch the pins.

·     Keep the pins in the processor socket clean and make sure the socket does not contain any foreign objects.

 

Remove the protective cover and reserve it for future use.

6.     Install the heatsink onto the server:

a.     Align the alignment triangle on the retaining bracket with the cut-off corner of the processor socket and the pin holes in the heatsink with the guide pins on the processor socket. Lower down the heatsink on the processor socket.

b.     Fasten the captive screws on the heatsink in the sequence of 1 to 4 as labeled. The wrong sequence might cause the screws to fall off.

 

CAUTION

CAUTION:

To avoid poor contact between the processor and the system board or damage to the pins in the processor socket, tighten the screws to a torque value of 1.4 Nm (12 in-lbs).

 

7.     After installing a new processor, you must install the respective DIMMs. For more information, see guidelines in "Replacing a DIMM."

8.     Install the removed air baffle.

9.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the access panel to the server front until it is secured into place.

10.     Install the blade server. For more information, see "Installing the blade server."

11.     Power on the blade server. For more information, see "Powering on the blade server."

Installing and setting up a TCM or TPM

Trusted platform module (TPM) is a microchip embedded in the system board. It stores encryption information (such as encryption keys) for authenticating server hardware and software. The TPM operates with drive encryption programs such as Microsoft Windows BitLocker to provide operating system security and data protection. For information about Microsoft Windows BitLocker, visit the Microsoft website at http://www.microsoft.com.

Trusted cryptography module (TCM) is a trusted computing platform-based hardware module with protected storage space, which enables the platform to implement password calculation.

Installation and setup flowchart

Figure 10 TCM/TPM installation and setup flowchart

 

Guidelines

·     Do not remove an installed TCM or TPM. Once installed, the module becomes a permanent part of the system board.

·     When installing or replacing hardware, H3C technicians cannot configure the TCM or TPM or enter the recovery key. For security reasons, only the user can perform the tasks.

·     When replacing the system board, do not remove the TCM or TPM from the system board. H3C will provide a TCM or TPM with a spare system board for the replacement.

·     Any attempt to remove an installed TCM or TPM from the system board breaks or disfigures the TCM or TPM security rivet. Upon locating a broken or disfigured rivet on an installed TCP or TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

·     H3C is not liable for blocked data access caused by improper use of the TCM or TPM. For more information, see the encryption technology feature documentation provided by the operating system.

·     If you want to replace the failed TCM or TPM, remove the system board, and then contact H3C Support to replace the TCM or TPM and the system board.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before installing, make sure that you back up the data, stop all services, and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Installing a TCM or TPM

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

2.     Remove the storage controllers that hider the installation, if any.

3.     Install the TCM or TPM.

The installation procedure is the same for a TPM and a TCM. The following information uses a TPM to show the procedure:

a.     Press the TPM into the TPM connector on the system board.

b.     Insert the security rivet into the hole in the rivet pin and press the security rivet until it is firmly seated.

4.     Install the removed riser cards, if any.

5.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the access panel to the server front until it is secured into place.

6.     Install the blade server. For more information, see "Installing the blade server."

7.     Power on the blade server. For more information, see "Powering on the blade server."

Enabling the TCM or TPM in the BIOS

1.     Access the BIOS utility. For information about how to enter the BIOS utility, see the BIOS user guide.

2.     Select Advanced > Trusted Computing, and press Enter.

3.     Enable TCM or TPM. By default, the TCM and TPM are enabled for a server.

If the server is installed with a TPM, perform the following actions:

a.     Select TPM State > Enabled, and then press Enter.

b.     Select a TPM type. Click Device Select and press Enter. After setting, press F4 to save the configuration. For more information, see the BIOS user guide for the server.

If the TPM is installed with a TCM, perform the following actions:

a.     Select TCM State > Enabled, and then press Enter.

b.     Select a TCM type. Click Device Select and press Enter. After setting, press F4 to save the configuration. For more information, see the BIOS user guide for the server.

4.     Log in to HDM to verify that the TCM or TPM is operating correctly. For more information, see HDM online help.

Configuring encryption in the operating system

For more information about this task, see the encryption technology feature documentation that came with the operating system.

The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity or firmware or hardware change.

For security purposes, follow these guidelines when retaining the recovery key/password:

·     Always store the recovery key/password in multiple locations.

·     Always store copies of the recovery key/password away from the server.

·     Do not save the recovery key/password on the encrypted hard drive.

For more information about Microsoft Windows BitLocker drive encryption, visit the Microsoft website at http://technet.microsoft.com/en-us/library/cc732774.aspx.

Replacing the system battery

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

The server comes with a system battery (Panasonic BR2032) installed on the system board, which supplies power to the real-time clock and has a lifespan of 3 to 5 years. If the server no longer automatically displays the correct date and time, you might need to replace the battery. As a best practice, use the Panasonic BR2032 battery to replace the old one.

 

 

NOTE:

The BIOS will restore to the default settings after the replacement. You must reconfigure the BIOS to have the desired settings, including the system date and time. For more information, see the BIOS user guide for the server.

 

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before installing, make sure that you back up the data, stop all services, and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing the system battery

1.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

2.     Remove the system battery. Pinch the system battery by its top edge and the battery will disengage from the battery holder.

 

 

NOTE:

For environment protection purposes, dispose of the used-up system battery at a designated site.

 

Installing the system battery

1.     Install the system battery.

a.     Insert the system battery with the plus sign "+" facing up into the system battery holder.

b.     Press down the battery to secure it into place.

2.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the access panel to the server front.

3.     Install the blade server. For more information, see "Installing the blade server."

4.     Power on the blade server. For more information, see "Powering on the blade server."

5.     Access the BIOS to reconfigure the system date and time. For more information, see the BIOS user guide for the server.


Replacing the system board

Guidelines

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

To prevent electrostatic discharge, place the removed parts on an antistatic surface or in antistatic bags.

If the server is installed with a TCM/TPM, to avoid damage to the connector, do not remove the TCM/TPM.

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before installing, make sure that you back up the data, stop all services, and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing the system board

1.     Remove all front drives.

2.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the server rear, and lift the access panel.

3.     Remove the supercapacitor, if any.

4.     Remove the air baffle.

5.     Remove the front drive backplane.

6.     Remove all storage controllers, NVMe VROC modules, mezzanine modules, Micro SDs, and SATA M.2 SSDs, if any.

7.     Remove all DIMMs, processors, and heatsinks.

8.     Install protective covers over empty processor sockets.

9.     Remove the system board:

a.     Loosen the two captive screws on the system board.

b.     Hold the system board handle and slide the system board toward the server rear to disengage onboard connectors (for example, USB and SUV connectors) from the chassis. Then, lift the system board to remove it from the chassis.

Installing the system board

Follow the reverse order of removal to install the system board.

Replacing a drive backplane

Guidelines

WARNING

WARNING!

To avoid bodily injury from hot surfaces, allow the server and its internal modules to cool before touching them.

 

Prerequisites

Take the following ESD prevention measures:

·     Wear antistatic clothing.

·     Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

·     Do not wear any conductive objects, such as jewelry or watches.

Before installing, make sure that you back up the data, stop all services, and power off the server. For more information, see "Powering off the blade server."

Remove the blade server. For more information, see "Removing the blade server."

When you replace a component, examine the slot and connector for damages. Make sure the pins are not damaged (bent for example) and do not contain any foreign objects.

You might also remove other components. For the removed components to be reinstalled correctly, record their positions and connections before removal, for example, taking pictures of cable connection and drive installation positions, or labeling cables.

Removing a drive backplane

1.     Remove the drives attached to the backplane.

2.     Remove the access panel. Press the unlock button on the access panel, slide the panel to the serve rear, and lift the access panel.

3.     Remove the drive backplane. Release the ejector levers, hold the drive backplane by the ejector levers, and pull the backplane out of the chassis.

Installing a drive backplane

1.     Install a drive backplane. Insert the drive backplane into the chassis along the guide rails, and then close the ejector levers.

2.     Install the access panel. Align the standouts on the access panel with the notches in the chassis side panels, place the panel onto the chassis, and slide the access panel to the server front until it is secured into place.

3.     Install the removed drives.

4.     Install the blade server. For more information, see "Installing the blade server."

5.     Power on the blade server. For more information, see "Powering on the blade server."


Common operations

The software interfaces are subject to change without notice. Figures in this section are for illustration only.

Logging in to the blade server operating system

Local login

Use an SUV connector to connect a mouse, monitor, and keyboard to the server, and then log in to the operating system.

Remote login

1.     Log in to OM. Enter https://OM_IP_address in the browser and press Enter. On the page that opens, enter the OM username and password, and then click Login.

Figure 11 Logging in to OM

 

2.     Log in to the blade server. On the OM management page, click Blade Servers > Blade_server > Remote Consoles, and then click KVM or H5 KVM.

Figure 12 Logging in to the blade server

 

Accessing the blade server HDM interface

1.     Log in to OM. Enter https://OM IP_address in the browser and press Enter. On the page that opens, enter the OM username and password, and then click Login.

Figure 13 Logging in to OM

 

2.     Access HDM Web interface. On the OM management page, click Blade Servers > Blade_server > Remote Consoles, and then click Access HDM.

Figure 14 Logging in to HDM

 


Maintenance

The following information describes the guidelines and tasks for daily server maintenance.

Guidelines

·     Keep the equipment room clean and tidy. Remove unnecessary devices and objects from the equipment room.

·     Make sure the temperature and humidity in the equipment room meet the server operating requirements.

·     Regularly check the server from HDM or OM for operating health issues.

·     Keep the operating system and software up to date as required.

·     Make a reliable backup plan:

¡     Back up data regularly.

¡     If data operations on the server are frequent, back up data as needed in shorter intervals than the regular backup interval.

¡     Check the backup data regularly for data corruption.

·     Stock spare components on site in case replacements are needed. After a spare component is used, prepare a new one.

·     Keep the network topology up to date to facilitate network troubleshooting.

Maintenance tools

The following are major tools for server maintenance:

·     Temperature and humidity meterMonitors the operating environment of the server.

·     HDM and OM—Monitor the operating status of the server.

Maintenance tasks

Observing LED status

Observe the LED status on the front panels of the server to verify that the server modules are operating correctly. For more information about the status of the front panel LEDs, see "Appendix A  Server specifications."

Monitoring the temperature and humidity in the equipment room

Use a hygrothermograph to monitor the temperature and humidity in the equipment room.

The temperature and humidity in the equipment room must meet the server requirements described in "Environment requirements."

Viewing server status

To view the health, operating, and power states of the server, see information about status diagnoses in the OM online help.

To view basic information and status of the subsystems of the server, see "View device information" in H3C Servers HDM Online Help.

Collecting server logs

For the procedure for collecting server logs, see collecting logs in the OM online help.

Updating firmware for the server

For the procedure for updating HDM, the BIOS, or CPLD, see the firmware upgrade guide for the server.

Technical support

If you encounter any complicated problems during daily maintenance or troubleshooting, contact H3C Support.

Before contacting H3C Support, collect the following server information to facilitate troubleshooting:

·     Log and sensor information.

·     Product serial number.

·     Product model and name.

·     Snapshots of error messages and descriptions.

·     Hardware change history, including installation, replacement, insertion, and removal of hardware.

·     Third-party software installed on the server.

·     Operating system type and version.

 

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