Call Center Cloud Desktop Solution

07-11-2022

Dilemma of call center

Client software needs to be specially deployed on each PC for line operators.

Maintenance personnel from the Customer Service Center need to deal with hundreds of operators' PCs, which makes maintenance very cumbersome.

A small number of maintenance personnel can cope with the daily maintenance workload, but emergencies will be overwhelming;

The deployment of a large number of maintenance personnel costs high.

New systems tend to take a long time to come online.

H3Cloud desktop develops a service solution that can well fit the call center.