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H3C Servers
HDM Mobile User Guide
Document version: 6W100-20250321
Copyright © 2025 New H3C Technologies Co., Ltd. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of New H3C Technologies Co., Ltd.
Except for the trademarks of New H3C Technologies Co., Ltd., any trademarks that may be mentioned in this document are the property of their respective owners.
The information in this document is subject to change without notice.
Contents
Install HDM Mobile in Android operating system
Install HDM Mobile in iOS operating system
Prepare rack server environment
View HDM Mobile user agreement
Introduction
HDM Mobile is the mobile application for HDM. With the application installed, you can manage servers through a mobile application. You can also add multiple servers in the system to monitor the overall server states, including basic information and system information. You can perform health diagnosis for servers by using event logs, and configure power supplies and UID LEDs based on service requirements.
HDM Mobile pages might vary by server model or HDM version. Figures in this document are for illustration only.
Login
Install HDM Mobile
The HDM Mobile app supports Android and iOS operating systems. To install HDM Mobile, you can scan the QR code for downloading or download the application from HUAWEI AppGallery, Google Play, or iOS application market directly.
Install HDM Mobile in Android operating system
1. Verify that the Android operating system on your mobile device is version 7.0 or later. If not, upgrade the system first.
2. Download HDM Mobile in HUAWEI AppGallery, Google Play or scan the QR code for downloading as needed.
¡ Open the HUAWEI AppGallery or Google Play, search for HDM Mobile, and download and install HDM Mobile.
¡ Scan the QR code as shown in Figure 1, and download and install HDM Mobile as prompted.
Figure 1 QR code for downloading HDM Mobile
3. During installation, authorize the permission for HDM Mobile on your device.
The page for the permission authorization varies by operating system.
Install HDM Mobile in iOS operating system
1. Verify that the iOS operating system on you device is version 10.0 or later. If not, upgrade the system first.
2. Download HDM Mobile in App Store or scan the QR code for downloading as needed.
¡ Open App Store, search for HDM Mobile, and download and install HDM Mobile.
¡ Scan the QR code as shown in Figure 2, and download and install HDM Mobile as prompted.
Figure 2 QR code for downloading HDM Mobile
3. During installation, authorize the permission for HDM Mobile.
Prepare rack server environment
Prepare hardware environment
Connect the server to a Wi-Fi router (single or multiple server management)
1. Connect a shared port or the dedicated port of the server to a Wi-Fi router.
¡ HDM shared port—Processes HDM management traffic and data traffic.
¡ HDM dedicated port—Processes HDM management traffic.
Figure 3 Connecting the dedicated port to a Wi-Fi router
Connect the server to a USB Wi-Fi adapter (single server management)
Connect a USB Wi-Fi adapter to the server USB port. This method only applies to servers that support HDM wireless management.
Configure networks
Methods for network configuration vary by hardware environment.
· If the server is connected to a Wi-Fi router, configure the Wi-Fi router to make sure that the route to the server is reachable, and then connect your mobile device to the corresponding Wi-Fi.
· If the server is connected to a USB Wi-Fi adapter, access HDM Web interface, configure wireless settings, and then connect your mobile device to the corresponding Wi-Fi. For more information about HDM wireless management, see H3C Servers HDM User Guide.
Obtain HDM login information
Before adding servers, you must obtain the HDM management IP address, username, and password for the device.
The HDM default login information is as shown in Table 1.
Table 1 Default login information
|
Item |
Default value |
|
Username |
admin |
|
Password |
Password@_ |
|
HDM shared port IP address |
Obtained from the DHCP server |
|
HDM dedicated port IP address |
192.168.1.2/24 |
|
HDM wireless network IP address |
192.168.199.1/24 |
Use the following methods to obtain login address.
Access HDM Web interface
1. Log in to HDM from the Web interface. For more information, see H3C Servers HDM User Guide.
2. Access the Network page, click the Dedicate Port, Shared Port, or Wi-Fi Management tab, and view the corresponding IP address.
Figure 4 Viewing HDM management IP address for the dedicated port
Access the POST screen
You can access the POST screen to obtain the IP address. Options include HDM Shared IPv4, HDM Dedicated IPv4, HDM Shared IPv6, and HDM Dedicated IPv6.
This method is not available for HDM wireless network IP address.
This section takes BIOS 2.00.27 as an example.
Figure 5 POST screen
Devices
Add a device
You can use this feature to add a maximum of 128 servers and manage the servers in batch.
Before adding a device, make sure that your mobile device and the server HDM management port are connected to the same Wi-Fi.
Restrictions and guidelines
· If HDM Mobile cannot communicate to the server correctly, the server entry in the device list will be non-editable and colored grey.
· If the username or password for an added server is changed, and the session for adding the server is timed out, the server entry in the device list will be non-editable and colored grey.
Procedure
1. Open HDM Mobile and access the Device List page.
Figure 6 Accessing the Device List page
2. Click Add Device to access the page.
Figure 7 Adding a device
3. Enter the HDM management IP address, port number (default value recommended), username, and password.
4. Enable Remember password as needed.
5. Select I have read and agree to the User Agreement.
6. Click OK. After the device is added, you can view the server model, HDM management IP address, port number, and health state on the Device List page.
Figure 8 Device list
Parameters
· Address: HDM management IP address for the server, supporting an IP address or a domain name. This field is required.
· Port: HDM management port for the server, in the range of 1 to 65535. The default value is 443. This field is required.
· User name: Username for the server. As a best practice, enter the username as an administrator or operator. This field is required.
· Password: Password for the server. The default value is Password@_. This field is required.
Edit a device
1. Open HDM Mobile and access the Device List page.
2. Press and hold the target sever to the left. In the dialog box that opens, click Edit.
Figure 9 Editing a device
3. Edit the device information, and click OK.
Delete a device
1. Open HDM Mobile and access the Device List page.
2. Press and hold the target server to the left. In the dialog box that opens, click Delete.
Figure 10 Deleting a device
3. (Optional) To delete
devices in batch, click 
in the upper right
of the page. Select target devices or click Select all, and click Delete.
Figure 11 Deleting devices in batch
Search for a device
1. Open HDM Mobile and access the Device List page.
2. In the search box, enter the target HDM management IP address or port number.
Figure 12 Searching for a device (Enter the HDM management IP address as an example)
Log in to a device
1. Open HDM Mobile and access the Device List page.
2. Click the target device in the device list.
3. Enter the login password for the server if you do not enable Remember Password.
Figure 13 Accessing a device
Switch a device
Perform the following tasks to switch and manage another device:
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click the My menu.
4. Click Log out. You will be placed back onto the Device List page.
5. Click another server you want to manage in the device list.
Figure 14 My page
Configure HDM Mobile
Set HDM Mobile languages
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click
in the upper left
corner and access the More Settings page.
3. Click Switch Language to open the language setting page. HDM Mobile supports simplified Chinese and English.
4. Select a language.
5. Click OK.
Figure 15 More Settings
Figure 16 Setting a language
View HDM Mobile user agreement
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click 
in the upper left
corner and access the More Settings page.
Figure 17 More Settings
3. Click User Agreement to view the user agreement for HDM Mobile.
Figure 18 HDM Mobile user agreement
Dashboard
You can view device details on the dashboard, including basic information, UID LED status, power supply status, system health status, fan mode, power mode, network mode, and device information. Configurations vary by sever model.
Basic information
Perform this task to view basic information for the server, including the device model, host name, HDM firmware version, HDM management IP address, power supply status, and UID LED states.
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. View device details on the dashboard, including basic information, UID LED status, power supply status, and system health status.
4. Click the arrow on the dashboard to enter the device information page and view product information, firmware information, and network information.
Figure 20 Device information
Parameters
· Hostname: Host name of the device.
· Power status: Power supply status for the server. Options include On and Off.
· UID LED status: UID LED state for the server. Options include:
¡ On—The UID LED is steady blue. The server is selected.
¡ Flashing—The UID LED is flashing blue. A firmware update is being performed on the server or if the remote console is open.
¡ Off—The UID LED is off. The server is not selected.
· Product part number: Product part number of the server corresponds to the model. This field displays N/A if HDM fails to obtain the product part number.
· Server type: Chassis type of the server.
· UUID: Universally unique identifier for the server.
· Product serial number: Unique code of the server.
· Asset tag: Fixed asset number of the server.
· HDM version: Current HDM firmware version, including the external version number and internal version number.
· BIOS version: Current BIOS firmware version, including the external version number and internal version number.
· ME version: Intel Management Engine version. This field applies only to servers with Intel processors installed.
· System board CPLD version: Current CPLD firmware version.
· iFIST version: Current integrated Fast Intelligent Scalable Toolkit version. This field displays N/A if HDM fails to obtain the iFIST version.
· MAC address: MAC address of the network interface.
UID LED control
Perform this task to quickly identify and search for the target server in a server-intensive environment. You can view and adjust the UID LED status by performing this task.
Restrictions and guidelines
· When the UID LED is in flashing blue, you cannot turn on or off the UID LED.
· The status of the UID LED does not update in real time. To get the latest UID LED status, refresh the page by pulling down on the screen.
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click the UID LED status menu.
¡ Select On to turn on the UID LED.
¡ Select Off to turn off the UID LED.
Figure 21 UID LED status
Parameters
UID status: Current status of the UID LED for the server. Options include:
· On—The UID LED is steady blue. The server is selected.
· Flashing—The UID LED is flashing blue. A firmware update is being performed on the server or the remote console is open.
· Off—The UID LED is off. The server is not selected.
Power control
Perform this task to manage the power status of a server remotely. You can view the current power status and perform power control operations.
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click Power status.
4. In the dialog box that opens, select a power action and click OK.
Figure 22 Power supply control
Parameters
|
|
CAUTION: The force power-off, force system reset, and force power-cycle actions might cause corruption or loss of data. When you perform these actions, make sure you fully understand their impact on the services. |
· Force system reset: Warm reboots the server without power cycling the server. The server remains powered on during the process.
· Force power-off: Shuts down the server immediately by force. This action is equivalent to pressing the power button on the server for five seconds to put the server in standby mode. The server will power off during the process.
· Graceful power-off: Shuts down the operating system first, and then removes power from the server to put it in standby mode. The server will power off during the process.
· Power on: Starts up the server.
· Force power-cycle: Powers off and then powers on the server. The server will power off during the process.
Fan mode
Perform this task to view the fan mode and basic information.
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click the Fan mode to view the basic information about fans.
Figure 23 Fan information
Parameters
· Model: Fan module.
· Rotation speed (RPM): Current actual rotational speed of the fan.
· Rotation speed (%): Ideal RPM based on current temperature as a percentage of the rated RPM.
Power mode
Perform this task to view basic information about power and configure the power settings.
Restrictions and guidelines
Only certain models support the power capping feature. Support varies by server model.
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click Power mode.
Figure 24 Power supply information
4. Click 
in the upper right of the page to access power configuration page.
You can view the current total power.
Figure 25 Power configuration
5. （Optional）Set a power cap.
a. Enable power cap settings and set a power cap.
b. Set the option to shut down if power capping fails.
c. Click OK.
Parameters
· Power1-2: Power supplies are categorized based on various power supply entities. The display of this field depends on the server model and power configuration.
· Operating mode: Options include Active-standby and Load balancing mode.
¡ Active-standby mode: Includes at least one main power supply and one backup power supply. When the main power supply fails, the backup automatically switches over to ensure reliability.
¡ Load balancing mode: All power supplies in place are in main power mode to achieve load sharing.
· Vendor: Manufacturer of the power supply.
· Model: Model of the power supply.
· Serial number: Unique code assigned by the manufacturer.
· Firmware version: Firmware version of the power supply.
· Rated power: Rated power of the power supply.
· Input/Output voltage (W): Input and output voltage of the power supply.
· Power input mode:
¡ No input: No power supply connected.
¡ AC: Alternating current power input.
¡ HVDC: High voltage direct current power input, with a voltage range of 192V to 400V.
¡ LVDC: Low voltage direct current power input, with a voltage range of 12V to 72V.
· Power supply mode: Power supply mode supported by the power module. Options include:
¡ AC: Power module only supports alternating current input mode.
¡ AC or DC: Power module supports both alternating current input and direct current input modes.
¡ DC: Power module only supports direct current input mode.
¡ unknown: Unable to obtain information about the power module.
· Power input (V): Input power of the power supply.
· Power cap value (W): With power capping enabled, if the power cap value of the power supplies is exceeded, the server attempts to decrease power consumption by automatically decreasing the operating frequency of system components.
· Shutdown on capping failure: Power capping fails if the power consumption cannot drop below the power cap value in 30 seconds. You can configure the server to shut down if you select Yes or continue to run on a power capping failure if you select No.
Network mode
Perform this task to view network mode for the server.
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server to view the current network mode as shown in Figure 19.
System management
Perform this task to view information for hardware such as processors, memories, and storage controllers. Configurations vary by server model.
|
|
CAUTION: · When the server is down, the Processors tab and the Memory tab display information of the last POST phase. · During POST, information for processors, memory, and storage controllers might be incorrect or incomplete. To obtain the correct information, refresh the page after the server POST. |
Processor
Perform this task to view processor information for the server.
Procedure
1. Click the System Management menu.
Figure 26 System management
2. Click the Processors tab to view the processor information.
Figure 27 Processor information
Parameters
· Model: Model of the processor.
· PPIN: Unique code assigned by the manufacturer. This field displays N/A if HDM fails to obtain the PPIN.
· Cores: Number of cores for the server.
· Threads: Maximum number of threads supported by the server.
· Frequency: Base frequency of the server.
· Vendor: Manufacturer of the processor.
· Socket: Socket number of the processor.
· Supported 64 bits: Support of the processor for 64-bit computing.
· L1 cache: L1 cache of the processor.
· L2 cache: L2 cache of the processor.
· L3 cache: L3 cache of the processor.
Memory
Perform this task to view memory information.
Restrictions and guidelines
When a channel is disabled because of a DIMM training error, the Status fields for other present DIMMs in that channel display Abnormal.
Procedure
1. Click the System Management menu to access the page.
2. Click the Memory tab to view the memory information.
Figure 28 Memory information
Parameters
· Size: Memory capacity.
· Frequency: Frequency of the memory module.
· Part number: Part number of the memory module. This field displays N/A if HDM fails to obtain the part number.
· Rank: Number of ranks in memory.
· Type: Technological type of memory.
· Generation: Specific version of a technology standard for memory.
· Vendor: Manufacturer of the memory.
· ECC: Support for error-correcting code (ECC).
Fan
Perform this task to view fan information.
Procedure
1. Click the System Management menu to access the system management page.
2. Click the Fan tab to view the fan information.
Figure 29 Fan information
Parameters
· Model: Fan module.
· Rotation speed (RPM): Current actual rotational speed of the fan.
· Rotation speed (%): Ideal RPM based on current temperature as a percentage of the rated RPM.
· Location: Physical location of each rotor or fan if the fan contains two rotors or the fan module contains two fans.
· Silent: Enables the fans to run at the lowest speed required by heat dissipation of the server. This mode is suitable for scenarios with high noise requirements.
· Balanced: Enables the fans to run at a higher speed to provide balanced noise control and cooling performance.
· Powerful: Enables the fans to run at the highest possible speed. This mode is suitable for scenarios where the server requires high cooling performance. For example, the server is busy and key components, such as processors, are heavily loaded, or the ambient temperature changes frequently.
· Custom: Specifies a customized fan speed level. A higher level represents a higher speed and larger noise.
Power
Perform this task to view information related to power and configure power settings.
Restrictions and guidelines
Only certain models support the power capping feature. Support varies by server model.
Procedure
1. Click the System Management menu to access the system management page.
2. Click the Power tab to view the power information.
Figure 30 Power information
3. Click in the upper right of the page to access power configuration page.
You can view the current total power.
Figure 31 Power configuration
4. （Optional）Set a power cap.
a. Enable power cap settings and set a power cap.
b. Set whether to shut down when power capping fails.
c. Click OK.
Parameters
· Power1-2: Power supplies are categorized based on various power supply entities. The display of this field depends on the server model and power configuration.
· Operating mode: Options include Active/standby and Load balancing mode.
¡ Active/standby mode: Includes at least one main power supply and one backup power supply. When the main power supply fails, the backup automatically switches over to ensure reliability.
¡ Load balancing mode: All power supplies in place are in main power mode to achieve load sharing.
· Vendor: Manufacturer of the power supply.
· Model: Model of the power supply.
· Serial number: Unique code assigned by the manufacturer.
· Firmware version: Firmware version of the power supply.
· Rated power: Rated power of the power supply.
· Input/Output voltage (W): Input and output voltage of the power supply.
· Power input mode:
¡ No input: No power supply connected.
¡ AC: Alternating current power input.
¡ HVDC: High voltage direct current power input, with a voltage range of 192V to 400V.
¡ LVDC: Low voltage direct current power input, with a voltage range of 12V to 72V.
· Power supply mode: Power supply mode supported by the power module. Options include:
¡ AC: Power module only supports alternating current input mode.
¡ AC or DC: Power module supports both alternating current input and direct current input modes.
¡ DC: Power module only supports direct current input mode.
¡ unknown: Unable to obtain information about the power module.
· Power input (V): Input power of the power supply.
· Power cap value (W): With power capping enabled, if the power cap value of the power supplies is exceeded, the server attempts to decrease power consumption by automatically decreasing the operating frequency of system components.
· Shutdown on capping failure: Power capping fails if the power consumption cannot drop below the power cap value in 30 seconds. You can configure the server to shut down if you select Yes or continue to run on a power capping failure if you select No.
Storage
Perform this task to view information about the logical drive and the physical drive.
View logical drive
Procedure
1. Click the System Management menu to access the system management page.
2. Click Storage and select Logical view to access the page.
Figure 32 Logical view
3. Select the target logical drive.
Parameters
· Name: Name of the logical drive. As a best practice, use letters and digits, and do not use special characters. For a PMC storage controller, this field is required and the name length is 1 to 31 characters. For an LSI storage controller, this field is optional and the name length is 0 to 15 characters.
· Health status: Health status of the device components. If it is in abnormal state, review the event logs to locate the errors.
· Status: Status of the logical drive. Options include:
¡ Optimal/Functional—The logical drive is operating correctly.
¡ Creating—The logical drive is being created.
¡ Degraded—Some RAID member drives have failed and require prompt replacement.
¡ Rebuilding—The RAID array is being rebuilt to reconstruct data and recover from the degraded state.
¡ Offline—The logical drive is corrupt and inaccessible.
¡ Zeroing—The logical drive is being formatted. All data will be deleted upon this action.
¡ Scrubbing—The member drives are being scanned to maintain data continuity in the logical drive. This field is available for logical drives with parity bits, such as RAID 5 and RAID 6 logical drives.
¡ Morphing—Data is being migrated between drives or the RAID array is changing to a new RAID level.
¡ Copying—Data is being copied from the hot spare disk back to the replacement drive of a failed drive. When this operation is complete, the hot spare returns to the hot standby state.
¡ Foreign—Indicates that the logical drive is in foreign status and has residual RAID information.
¡ Unsupported—Indicates that the memory card does not support the current type of logical drive.
¡ Erasing—Indicates that the logical drive is in the erasing state.
¡ Expanding—Indicates that the logical drive is in the expanding state.
¡ Verifying—Indicates a complete check and verification of the running data.
¡ Redbuilding Pause—Indicates that the logical drive is in the state of pausing RAID rebuilding.
· Level: RAID level of the logical drive.
· Capacity: Drive capacity. For a logical drive managed by an LSI storage controller, the minimum capacity is 100 MiB. For a logical drive managed by a PMC storage controller, the minimum capacity is 1 GiB. If you do not specify a capacity, the maximum capacity is used.
· BootEnable: Indicates whether the logical drive is a boot drive. Support for this field depends on the storage controller model. Options include:
¡ True—The logical drive is a boot drive.
¡ False—The logical drive is not a boot drive.
· Stripe size: Stripe size of each physical drive. Support for this field depends on the storage controller model.
· Read policy: Read policy for the logical drive. Support for this field depends on the storage controller model. Options are:
¡ No read ahead—Disables read ahead capability.
¡ Read ahead—Enables read ahead capability.
· Write policy: Write policy for the logical drive. Support for this field depends on the storage controller model. Options are:
¡ Write through—Enables the controller to send a data transfer completion signal to the host when the drive subsystem has received all data in a transaction.
¡ Write back—If the storage controller is not installed with a supercapacitor or if the supercapacitor is faulty, the Write through policy is used.
¡ Always write back—Enables the controller to send a data transfer completion signal to the host when the controller cache receives all data in a transaction.
· IO policy: I/O policy for the logical drive. Options include:
¡ Direct—The policy definition differs in read and write scenarios:
- In read scenarios, data is read directly from the drive. (Except when the Read policy is set to Read ahead, in which case data is processed through the RAID controller cache module).
- In write scenarios, data is processed through the RAID controller cache module. (Except when the Write policy is set to Write through, in which case data is written directly to the drive).
¡ Cached—Disables the cache module from processing any read or write operations on the storage controller.
· Default read policy: Default read cache strategy.
· Default write policy: Default write cache strategy.
· Drive cache: Indicates whether drive cache is enabled for the logical drive. Support for this field depends on the storage controller model. Options include:
¡ Unchanged—The default drive cache policy is used.
¡ Enable—Drive cache is enabled. If the server is powered off, the controller cache loses its data because of lack of power.
¡ Disable—Drive cache is disabled. If the server is powered off, the controller cache does not lose its data.
· Access policy: Access policy for the logical drive. Support for this field depends on the storage controller model. Options include:
¡ Read/Write.
¡ Read only.
¡ Blocked.
· Acceleration method: Status of read/write cache. This field is available only for logical drives managed by a PMC storage controller that supports MCTP. Options include:
¡ Controller Cache—Enables read/write cache.
¡ None—Disables read/write cache.
¡ IO Bypass—Enables the storage controller to use I/O bypass paths to enhance read/write performance. This feature is available only on SSDs.
¡ MaxCache—Uses RAID created by SSDs to cache data to enhance read/write performance.
· Fault description: Event log information about an error on the logical drive. The fault description field can display a maximum of 1 to 511 characters. If a description exceeds 511 characters, access the event log page to view the complete information.
View physical drive
Restrictions and guidelines
· After you create or delete a logical drive, wait a few moments for the system to complete the operation and then refresh the page to verify the operation result.
· If the storage controller and backplane are not installed correctly, the physical drive numbers might be displayed incorrectly.
· If the drive status is Failed or Unconfigured Bad, the drive information might be inaccurate and is provided only for reference.
· The display of physical drive information varies by server model.
Procedure
1. Click the System Management menu.
2. Click the Storage tab.
¡ Select Logical view to access the page. Select the target physical drive.
Figure 33 Physical drive information
¡ Select Physical view to access the page. Select the target physical drive.
Figure 34 NVMe information
Parameters
Disk
· Health status: Health status of the device components. If it is in abnormal state, review the event logs to locate the errors.
· Slot: Slot number of the physical drive.
· Drive number in BIOS: Physical drive number.
· Rebuilding progress: Rebuilding progress of the physical drive in RAID rebuilding. This field is displayed for a physical drive only when the drive is in Rebuilding state.
· Manufacturer: Vendor of the physical drive.
· Model: Model of the physical drive.
· Firmware version: Firmware version of the physical drive.
· Serial number: Serial number of the physical drive.
· Status: Status of the physical drive. Options include:
¡ Ready/Unconfigured Good/Unconfigured—The physical drive has been initialized or has not been configured, and it is available for RAID configuration and hot spare setting. The status name depends on the storage controller model.
¡ Unconfigured Bad—The physical drive is in abnormal state. To use the physical drive, you must change the physical drive state to Unconfigured Good. If an error has occurred on the physical drive, you will fail to change the physical drive state. In this case, you need to replace the faulty drive.
¡ Unconfigured Good (Foreign)—The physical drive has residual RAID information. After you clear residual RAID information, the physical drive state changes to Unconfigured Good.
¡ Unconfigured Bad (Foreign)—The physical drive has residual RAID information. After you clear residual RAID information, the physical drive state changes to Unconfigured Bad.
¡ Optimal/Configured—The physical drive is already used to create a RAID. The status name depends on the storage controller model.
¡ Online—The physical drive is already used to create a RAID or the physical drive is in JBOD mode.
¡ Offline—The physical drive is disabled.
¡ Rebuilding—The physical drive is being used in RAID rebuilding.
¡ Hot spare—The physical drive is already used as a hot spare.
¡ JBOD/Raw—The physical drive is a passthrough drive, which can be used directly in the OS without RAID building.
¡ Failed—The physical drive failed.
¡ Unsupported—The physical dirve does not support creation of logical drives.
¡ RebuildWait—Indicates that the physical drive is waiting for RAID rebuilding.
¡ Erasing—Indicates that the physical drive is in the erasing state.
¡ PFA—The physical drive is analyzing possible failures.
¡ Copyback—Data is being copied from the hot spare disk back to the replacement drive of a failed drive. When this operation is complete, the hot spare returns to the hot standby state. This field is available only for a physical drive attached to an LSI storage controller.
¡ Global hot spare—Acts as the spare for all qualified logical drives managed by an LSI storage controller. After the faulty drive recovers, data will be transmitted back to the drive from the hot spare, and the hot spare continues to operate in global hot spare state.
¡ Dedicated hot spare—Acts as the spare for the specified logical drives. After the faulty drive recovers, data will be transmitted back to the drive from the hot spare, and the hot spare continues to operate in dedicated spare state.
¡ Roaming hot spare—Acts as the spare for the specified logical drive managed by a PMC storage controller. After the faulty drive recovers, the new physical drive will act as the roaming hot spare.
· Capacity: Capacity of the physical drive.
· Remaining life: Remaining SSD drive life in percent. The display of this field depends on the drive model.
· Predicted remaining life: Predicted remaining life of the drive in days. The value is calculated based on changes in the drive's lifespan, and it displays as N/A when the calculation is not complete.
· Type: Interface speed, interface type, and drive type of the physical drive. This field displays the negotiated speed, instead of the interface speed, for some storage controllers.
· UID LED: Drive UID LED status. You can click this field to manage the drive UID LED.
· Fault description: Event log information about an error on the logical drive. The fault description field can display a maximum of 1 to 511 characters. If a description exceeds 511 characters, access the event log page to view the complete information.
NVMe drives
· Product name: Product name of the NVMe drive.
· Health status: Health status of the device components. If it is in abnormal state, review the event logs to locate the errors.
· Vendor: Vendor of the NVMe drive.
· Status: NVMe drive status:
¡ Normal—The NVMe drive is operating correctly.
¡ Abnormal—A PCIe err or Drive Fault error has occurred on the NVMe drive.
¡ Spare space below threshold—The available space in the NVMe drive has fallen below the threshold.
¡ Temperature anomaly—The NVMe drive temperature is above the upper threshold or below the lower threshold.
¡ Subsystem degraded—The NVMe subsystem reliability has been degraded because of storage media or internal errors.
¡ Read-only mode—The NVMe drive has been placed in read only mode.
¡ Cache failed—The volatile memory backup device has failed.
¡ Pre-alarm—The service life of the NVMe drive has reached the alarm threshold.
¡ Persistent memory fault—The persistent memory region has been set to read-only mode or has become unreliable.
¡ Idle—The NVMe drive is in normal state, but is not a member drive of a logical drive.
¡ Assigned—The NVMe drive is in normal state and acts as a member drive of a logical drive.
¡ Failed—The NVMe drive is damaged.
¡ PFA—Drive failure pre-analysis is in progress.
· Firmware version: Firmware version of the NVMe drive. This field displays N/A if HDM does not support displaying the firmware version of the NVMe drive.
· Serial number: Serial number of the NVMe drive.
· Model: Model of the NVMe drive.
· Interface type: Interface type of the NVMe drive.
· Capacity: Capacity of the NVMe drive.
· Physical location—NVMe drive slot number.
· Slot number—NVMe drive slot number or PCIe slot number assigned to the drive by the system.
· Remaining life: Estimate of the percentage of NVMe subsystem life used.
· Predicted remaining life(in days): Predicted remaining life of the NVMe drive in days. The value for this field is calculated based on the change of the drive lifespan. This field displays N/A when the calculation is not completed.
· Max speed—Maximum speed supported by the NVMe drive.
· Media type: NVMe drive type.
· Protocol—Protocol of NVMe drive.
· UID LED: Drive UID LED status. You can click this field to manage the drive UID LED. This field is available only when the drive is directly connected to the drive backplane.
· Fault description: Event log information about an error on the logical drive. The fault description field can display a maximum of 1 to 511 characters. If a description exceeds 511 characters, access the event log page to view the complete information.
PCIe
Perform this task to view information about the PCIe devices.
Procedure
1. Click the System Management menu.
2. Click the PCIe tab. Select Network adapter/GPU/FC HBA/Other to view device information.
Figure 35 PCIe module information
Parameters
· Network adapter
¡ Module vendor: Manufacturer of the network adapter.
¡ Chip vendor: Manufacturer of the network adapter chip.
¡ Firmware version: Firmware version of the network adapter.
¡ Part number: Part number of the network adapter, which corresponds to the model of the PCIe device. This field displays N/A if HDM fails to obtain the part number.
¡ Serial number: Unique code assigned by the manufacturer. This field displays N/A if HDM fails to obtain the serial number.
¡ Chip model: Chip mode of the network adapter.
¡ Port: Number and speed of the network adapter ports.
¡ MAC address: MAC address of the network adapter ports.
¡ BDF: SBDF information that contains port numbers. Segment indicates the extended bus number, BUS indicates the device bus number of the network adapter, Device indicates the device number of the network adapter, and Function indicates the function number of the network adapter.
¡ Negotiated speed: maximum rate supported by the network port. If it is unavailable, this field displays N/A.
· GPU
¡ Location: PCIe slot number where the GPU is located.
¡ Module vendor: Manufacturer of the GPU.
¡ Firmware version: Firmware version of the GPU.
¡ Part number: Part number of the GPU, which corresponds to the model of the PCIe device. This field displays N/A if HDM fails to obtain the part number.
¡ Serial number: Unique code assigned by the manufacturer. If it is unavailable, this field displays N/A.
¡ Power: Current power of the GPU.
¡ Chip model: Model of the GPU chip.
· FC HBA
¡ Device name: Model of the FC HBA.
¡ Status: FC HBA health status. If an FC HBA is in abnormal state, review the event logs to locate the errors.
¡ Location: Location of the FC HBA.
¡ Device manufacturer: Manufacturer of the FC HBA.
¡ Chip manufacturer: Manufacturer of the FC HBA chip.
¡ Firmware version: Firmware version of the FC HBA.
¡ Port: Port number of the FC HBA.
¡ WWPN: Worldwide port number (WWPN) for the network port.
¡ WWNN: Worldwide node name (WWNN) for the network port.
¡ Port connection: Displays whether a cable is connected to the network port. Options include Connected and Disconnected. This field displays N/A if HDM fails to obtain the connection state.
¡ Port type: Type of the network connector. Options include fiber port and copper port.
· Other (including QAT cards and FPGA cards)
¡ Device name: Model of the PCIe device.
¡ Status: PCIe device health status. If a PCIe device is in abnormal state, review the event logs to locate the errors.
¡ Location: Number of the slot in which the PCIe device resides. For information about slot locations, see the user guide for the server.
¡ Device manufacturer: Manufacturer of the PCIe device.
¡ Chip vendor: Chip manufacturer of the PCIe device.
¡ Part number: Part number of the PCIe device, which corresponds to the model of the PCIe device. This field displays N/A if HDM fails to obtain the part number.
¡ Serial number: Unique product code assigned by the vendor. This field displays N/A if HDM fails to obtain the serial number.
Temperature
Perform this task to view temperature sensor information.
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NOTE: The APP only displays the temperature information of the currently available sensors. |
Procedure
1. Click the System Management menu.
2. Click the Temperature tab to view the temperature sensor information.
Figure 36 Temperature sensor information
Others
Perform this task to view motherboard and other component information. The types of components supported vary by device.
Procedure
1. Click the System Management menu.
2. Click the Others tab.
Figure 37 Others information
Parameters
PCB version: Firmware version number of the PCB.
Logs
Perform this task to view logs reported by sensors. If you identify a log for an abnormal state, access HDM Web interface for action suggestions and resolve the issue.
Restrictions and guidelines
When the number of logs reaches the upper limit, the system will store logs based on configured log policies.
Procedure
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click the Logs menu.
Figure 38 Logs
4. Click 
to view the recommended
action for logs.
Figure 39 Recommended action
5. Click 
to select the level, sensor type, date or to enter key words to
filter logs.
Figure 40 Log filtering
¡ Select one or more severities. The Logs page will display logs with the selected severities.
¡ Select sensor types. The Logs page will display logs generated by the sensors.
¡ Select date. The Logs page will display logs generated by the date.
¡ Enter the description of logs in Description. The Logs page will display logs that match the description.
6. Click OK.
7. To cancel filtering, click Reset.
Parameters
· Sensor name: Name of the specific sensor associated with the event.
· Sensor type: Type of the specific sensor associated with the event.
· Description: Detailed description of an event.
· Recommended action: Brief actions recommended for an event logs.
· Level: Severity level of the event. Options include:
¡ Normal—The event does not adversely affect the system. No action is required. Examples of normal events include expected state change events and alarm removed events.
¡ Minor—The event has minor impacts on the system. Prompt action is required to avoid an escalation in severity.
¡ Major—The event might cause part of the system to fail and result in service interruption. Immediate action is required.
¡ Critical—The event might result in system outage or power failure. Immediate action is required.
Users
View current account information
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click the My menu.
4. View the current account information.
Figure 41 Viewing account information
View HDM Mobile information
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click the My menu.
4. Click User Agreement to view the HDM Mobile version and user agreement.
Figure 42 Viewing user agreement
Log out a server
1. Open HDM Mobile and access the Device List page.
2. Click the target server to access the Dashboard page for the server.
3. Click the My menu.
4. Click Log out. You will be placed back onto the Device List page.
Figure 43 Logging out the server
