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End of Sale of RA500-EI and MSR830-EI& MSR3620-DP
H3C announces the upcoming end of sale for the Router. The product part numbers covered by this announcement are listed below in Table 1. The last day to order the affected products is March 31st 2025 . Customers with active support contracts will continue to receive support from H3C TS (Technical Support) as per the dates listed in Table 2, the End-of-Life Milestones.
Migration Options
Customers are encouraged to plan a migration to newer models that are equivalent or better. The newer models are more power efficient, support existing features and offer enhanced functionality.
Affected Product | Description | Replacement Products | Description |
0235A2GR | H3C RA5100 Radio Access Network Router | 0235A4VK | H3C RA5100-G-EI Radio Access Network Router (DC-Input) |
9801A3KR | H3C ICG2000D-EI Information Communication Gateway | ||
9801A1S6 | H3C MSR830 6-Port Gigabit Router(2GE WAN,4GE LAN/WAN) | ||
9801A1S1 | H3C MSR830 10-Port Gigabit Router(4GE WAN,6GE LAN/WAN) | ||
0235A2N0 | H3C MSR3610-IG Enhanced ICT Industrial Converged Gateway with 8GE (2Combo) Ports,HD Supported,PoE Supported,Dual AC Power Supplies | ||
0235A2N1 | H3C MSR3610-IG ICT Industrial Converged Gateway with 8GE (2Combo) Ports,HD Supported,PoE Supported,Dual AC Power Supplies | ||
0235A1P7 | H3C MSR3620 Gigabit Ethernet Integrated Services Gateway(4GE Combo+2SFP,Support Dual Power Supplies,1U) | 0235A2YQ | H3C MSR3620-X1 Router (6*10GE(SFP+),16*GE(RJ45)) |
Table 1: Affected Product and Part numbers
Milestone | Date |
Last day to order the products (End-of-Sale) | 2025-03-31 |
Last day to receive software bug fixes and support | 2027-03-31 |
Last day to add new service contracts | 2026-03-31 |
Last day to renew existing service contracts | 2029-03-31 |
Last day to receive 24x7 TAC support | 2030-03-31 |
Table 2: End-of-Life Milestones
For more information about the H3C End-of-Life policy, please visit:https://www.h3c.com/en/Support/Policy_Dynamics/Management_Strategy/
