Description

This software is used to upgrade the HDM version of the R45000 G6 server

Installation steps

Publish Description

Supported products

H3C UniServer R45000 G6

Restrictions and cautions

Restrictions

If no media images are mounted, the KVM window automatically closes when the HDM Web session times out.

Each browser can establish only one session with HDM. If you attempt to establish two concurrent sessions from the same browser with different usernames, the first session will automatically end when the second session is established.

For the new HDM firmware to take effect, restart HDM after update. The system will write the flash memory during the restart.

Guidelines

This version is available for all supported servers in this document.

Make sure pop-ups are allowed on the browser.

Version information

Version number

Image file name and the MD5 checksum:

HDM2_2.31.01_signed.bin: 8ff2eda059096ae9a761bed871a01626

Supported languages

HDM supports the following languages:

Chinese.

English.

Supported browsers

As a best practice, use one of the following browsers:

Edge 108 or higher.

Firefox 90.0.0 or higher.

Chrome 80 or higher.

Safari 14 or higher.

Supported hardware platforms

H3C UniServer R4500 G6

Hardware and software compatibility matrix

Table 1 Hardware and software compatibility matrix (for the R3950 G6)

Table 2 Hardware and software compatibility matrix (for the R5500 G6 Intel)

Table 3 Hardware and software compatibility matrix (for the R5300 G6 Intel)

Table 4 Hardware and software compatibility matrix (for the R5350 G6)

Table 5 Hardware and software compatibility matrix (for the R4500 G6)

Table 6 Hardware and software compatibility matrix (for the R4900 G6 Ultra, R4900/R4900LE G6, R4700/R4700LE G6)

Table 7 Hardware and software compatibility matrix (for the R4300 G6)

Table 8 Hardware and software compatibility matrix (for the R5500 G6 AMD)

Table 9 Hardware and software compatibility matrix (for the E3300 G6)

Table 10 Hardware and software compatibility matrix (for the R5500LC G6 Intel)

Table 11 Hardware and software compatibility matrix (for the UniServer R4950 G6)

Upgrade restrictions and guidelines

Make sure the software versions are compatible with each other. For more information, see "Hardware and software compatibility matrix."

As a best practice, back up the configuration before you update the firmware. For more information, see "(Optional) Backing up the current configuration."

To update both HDM and the BIOS, update HDM first.

Make sure the server operates correctly or is powered off during BIOS or HDM update.

During the update, make sure the network connection is available and do not refresh the Webpage.

To avoid HDM or operating system errors, do not power on or power off the server during the firmware update.

After the firmware is updated, delete the browsing history before you re-log in to HDM. For more information, see "Clearing the browser cache."

Upgrade recommendation

This version is optional for update. 

Problems Solved

Resolved problems in HDM2-2.31.01

202607070166

Symptom: BMC for the R4500 G6 server restarts abnormally after the server restarts.

Condition: This symptom might occur if the R4500 G6 server restarts.

New Functions

Version:2.31.01(2026/7/17)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.31.01

202607070166

Symptom: BMC for the R4500 G6 server restarts abnormally after the server restarts.

Condition: This symptom might occur if the R4500 G6 server restarts.

New Functions

Version:2.31(2026/6/30)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.31

202602041739

Symptom: When a G6 server is installed with two ETH640F-3S-2P network adapters, HDM fails to display the ports of one network adapter.

Condition: This symptom might occur if a G6 server is installed with two ETH640F-3S-2P network adapters.

202603131716

Symptom: HDM for the R4900 G6 server frequently updates the log messages about port status of network adapters.

Condition: This symptom might occur if the NIC-ETH531F-LP-2P network adapter is installed on the R4900 G6 server.

New Functions

Version:2.30(2026/6/1)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.30

202603021440

Symptom: After you change the user password from Redfish, the system fails to parse SNMP traps through the new password.

Condition: This symptom might occur if SNMP traps are parsed after you change the user password from Redfish.

202604070830

Symptom: A DDR_VDDQ alarm occurs on the event log page of HDM for the R4950 G6.

Condition: This symptom might occur if the memory of the R4950 G6 has been running in pressure for a long time.

202511131534

Symptom: BMC for the R4900 G6 restarts abnormally.

Condition: This symptom might occur if the R4900 G6 is installed with network adapters that support MCTP over PCIe.

New Functions

Version:2.29(2026/4/17)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.29

None.

New Functions

Version:2.28(2026/4/1)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.28

202601041360

Symptom: On a G6 server configured with both a PMC storage controller and an IB-MCX653105A-HDAT-200Gb-1P network adapter, with the network adapter firmware version 20.37.10.14, HDM is unable to retrieve information about the drives connected to the PMC storage controller.

Condition: This symptom might occur on a G6 server configured with both a PMC storage controller and an IB-MCX653105A-HDAT-200Gb-1P network adapter, with the network adapter firmware version 20.37.10.14.

202602040346

Symptom: When you set a new IPv4 address in the LCD, a prompt opens, indicating the setting failed.

Condition: This symptom might occur if you configure a static IP address for HDM through the LCD when no DHCP server is available in the device environment.

New Functions

Version:2.27(2026/2/4)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.27

202601151745

Symptom: HDM might automatically restart if stress tests are performed through IPMI commands in the server system in an in-band manner.

Condition: This symptom might occur if stress tests are performed through IPMI commands in the server system in an in-band manner.

New Functions

Version:2.26(2026/1/15)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.26

202509091662

Symptom: The download of HDM logs is abnormal and the log content is also abnormal.

Condition: This symptom might occur if you perform a restart stress test on HDM.

New Functions

Version:2.25.01(2025/12/18)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.25.01

None.

New Functions

Version:2.24.01(2025/11/13)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.24.01

202508281274

Symptom: After you perform an HDM upgrade stress test, the system will prompt a RPC communication error during an upgrade on HDM.

Condition: This symptom might occur if you perform an HDM upgrade stress test.

New Functions

Version:2.22.03(2025/10/17)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.22.03

None.

New Functions

Version:2.19(2025/5/21)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.19

202504071094

Symptom: After you restart the server and perform a stress test on network adapter information obtaining, the IPv4 address of the shared network port cannot be accessed.

Condition: This symptom might occur if you restart the server and then perform a stress test on network adapter information obtaining.

New Functions

Version:2.18.01(2025/4/28)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.18.01

202503071224

Symptom: JAVA KVM failed to open from HDM with a message indicating that certificate verification failed.

Condition: This symptom might occur if you open JAVA KVM from HDM.

New Functions

Version:2.17(2025/3/20)

Upgrade recommendations

optional for update.

Problems Solved

Resolved problems in HDM2-2.17

202501170768

Symptom: When syslog settings are configured on HDM, a memory leakage issue occurs on HDM.

Condition: This symptom might occur if HDM is unable to reach the remote syslog server but sends notifications to the remote syslog server for an extended period

New Functions

Version:2.16(2025/2/21)

Upgrade recommendations

optional for update.

Problems Solved

Resolved problems in HDM2-2.16

202501081457

Symptom: When you upgrade the Retimer firmware but do not restart HDM after this upgrade, and then upgrade the Retimer firmware again, the system prompts an upgrade success. However, the second upgrade actually fails.

Condition: This symptom might occur if you upgrade the Aries Retimer module on the R5500 G6 Intel server but do not restart HDM after this upgrade, and then upgrade the Retimer firmware again.

202412190066

Symptom: After you configure SMTP, the system fails to send an SMTP test email.

Condition: This symptom might occur if the username for the SMTP email server is specified in Base64 format.

202501090740

Symptom: You can create a RAID 10 logical drive for the LSI-9460-8i storage controller on the Web interface. If more than eight RAID arrays are created, the creation might fail and the storage process might get stuck.

Condition: This symptom might occur if you create a RAID 10 logical drive for the LSI-9460-8i storage controller on the Web interface, but more than eight RAID arrays are created.

202412100137

Symptom: When the server is configured with the BF3210E intelligent network adapter, HDM might fail to obtain the POST status of the network adapter during the BIOS boot process. After you enter the operating system, fluctuation issues might occur when you use IPMI commands to obtain the POST status of the network adapter. If the startup of the network adapter times out, the system might fail to report alarm logs.

Condition: This symptom might occur if the server is installed with the BF3210E intelligent network adapter.

New Functions

Version:2.15.02(2025/1/22)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-2.15.02

202501161319

Symptom: HDM generates a Drive Fault error for the R4500 G6 server.

Condition: This symptom might occur on a R4500 G6 server equipped with multiple RAID controllers and 60 drives if you restart the server at a short interval for five times consecutively.

New Functions

Version:2.14(2024/12/2)

Upgrade recommendations

optional for update.

Problems Solved

Resolved problems in HDM2-2.14

202411010977

Symptom: HDM might restart and generate log messages about BMC warm reset.

Condition: This symptom might occur if you run the IPMI script in the OS in an in-band manner and upgrade HDM in an out-of-band manner at the same time.

New Functions

Version:2.13(2024/11/4)

Upgrade recommendations

optional for update.

Problems Solved

Resolved problems in HDM2-2.13

202409250265

Symptom: IPMI commands might fail to be issued.

Condition: This symptom might occur if stress tests with large data output are perform in the OS in an in-band manner and the SOL feature are repeatedly enabled and disabled by using IPMI commands.

202409191716

Symptom: The server installed with multiple MCTP PCIe modules mistakenly reports a PCIe state error.

Condition: This symptom might occur if the server is installed with multiple MCTP PCIe modules.

202409241534

Symptom: IPMI commands might fail to be issued after a BMC reboot.

Condition: This symptom might occur if BMC reboots.

202409140953

Symptom: When the R4950 G6 server is installed with network adapters and IB cables from Mellanox, the fan speed becomes abnormally high.

Condition: This symptom might occur if the R4950 G6 server is installed with network adapters and IB cables from Mellanox.

New Functions

Version:2.12(2024/10/18)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-2.12

202409110225

Symptom: When you use IPMItool to issue the sdr elist command, the output has repeated items.

Condition: This symptom might occur if you use IPMItool to issue the sdr elist command

202408151920

Symptom: With the VNC service enabled, when you use the NoVNC client to create a VNC session, a connection failure might occur.

Condition: This symptom might occur if you use the NoVNC client to create a VNC session with the VNC service enabled.

New Functions

Version:2.11(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-2.11

N/A

New Functions

Version:2.10.02(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-2.10.02

None.

New Functions