Description

This software is used to upgrade the HDM version of the R4950 G7 server

Installation steps

Publish Description

Supported products

H3C UniServer R3950 G7

H3C UniServer R4950 G7

H3C UniServer R3350 G7

H3C UniServer R4330 G7

Restrictions and cautions

Restrictions

If no media images are mounted, the KVM window automatically closes when the HDM Web session times out.

Each browser can establish only one session with HDM. If you attempt to establish two concurrent sessions from the same browser with different usernames, the first session will automatically end when the second session is established.

For the new HDM firmware to take effect, restart HDM after update. The system will write the flash memory during the restart.

Guidelines

This version is available for all supported servers in this document.

Make sure pop-ups are allowed on the browser.

Version information

Version number

Image file names and the MD5 checksum:

HDM3_2.04_e2000_signed.bin: 6107122a63f77670902bf6e9811e83dd

HDM3_2.04_ast2600_signed.bin: e2852d813d7ed74b07a6a15358655d32

Supported languages

HDM supports the following languages:

Chinese.

English.

Supported browsers

As a best practice, use one of the following browsers:

Edge 108 or higher.

Firefox 90.0.0 or higher.

Chrome 80 or higher.

Safari 14 or higher.

Supported hardware platforms

H3C UniServer R3950 G7

H3C UniServer R4950 G7

H3C UniServer R3350 G7

H3C UniServer R4330 G7

Hardware and software compatibility matrix

Table 1 Hardware and software compatibility matrix (for the R4970 G7)

Table 2 Hardware and software compatibility matrix (for the R5500 G7 Hygon)

Table 3 Hardware and software compatibility matrix (for the R4930 G7)

Table 4 Hardware and software compatibility matrix (for the R5330 G7)

Table 5 Hardware and software compatibility matrix (for the R4900 G7/R4700 G7)

Table 6 Hardware and software compatibility matrix (for the R3900 G7)

Table 7 Hardware and software compatibility matrix (for the R4900 G6)

Table 8 Hardware and software compatibility matrix (for the R4950 G7)

Table 9 Hardware and software compatibility matrix (for the R3950 G7)

Table 10 Hardware and software compatibility matrix (for the R3350 G7)

Upgrade restrictions and guidelines

Make sure the software versions are compatible with each other. For more information, see "Hardware and software compatibility matrix."

As a best practice, back up the configuration before you update the firmware. For more information, see "(Optional) Backing up the current configuration."

To update both HDM and the BIOS, update HDM first.

Make sure the server operates correctly or is powered off during BIOS or HDM update.

During the update, make sure the network connection is available and do not refresh the Webpage.

To avoid HDM or operating system errors, do not power on or power off the server during the firmware update.

After the firmware is updated, delete the browsing history before you re-log in to HDM. For more information, see "Clearing the browser cache."

Upgrade recommendation

This version is optional for update.

Problems Solved

Resolved problems in HDM3-2.04

202502271950

Symptom: JAVA KVM failed to be opened on the HDM interface.

Condition: This symptom might occur if you attempt to open JAVA KVM from the HDM interface.

New Functions

Version:2.22(2026/9/29)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.22

202609101666

Symptom: When the R4930 G7 server is installed with a specific DPU, HDM fails to display processor information.

Condition: This symptom might occur if the R4930 G7 server is installed with a specific DPU.

New Functions

Version:2.21.01(2026/9/11)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.21.01

202608312077

Symptom: If the G7 server is installed with the RAID-Linkdata-3260-LP-10i-4GB or RAID-Linkdata-3260-LP-18i-8GB storage controller, the reading on the corresponding temperature sensor is incorrect.

Condition: This symptom might occur if the G7 server is installed with the RAID-Linkdata-3260-LP-10i-4GB or RAID-Linkdata-3260-LP-18i-8GB storage controller.

202609010164

Symptom: During the restart of the G7 server after an AC power-off, the server fails to automatically start up.

Condition: This symptom might occur if the G7 server restarts after an AC power-off.

New Functions

Version:2.20(2026/8/3)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.20

202606240968

Symptom: HDM for the R4330 G7 might report false alarms on drive absence.

Condition: This symptom might occur if the R4330 G7 is installed with specific storage controllers and 24LFF drive backplane.

New Functions

Version:2.19.02(2026/7/14)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.19.02

None.

New Functions

Version:2.19(2026/6/30)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.19

None.

New Functions

Version:2.18(2026/6/1)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.18

202604221534

Symptom: On the R4950 G7 equipped with an LSI 95XX series RAID controller, if you switch the MCTP over PCIe channel and then reboot the host, HDM takes an exceptionally long time to recognize the storage controller and drive information.

Condition: This symptom might occur on the R4950 G7 equipped with an LSI 95XX series RAID controller if you switch the MCTP over PCIe channel and then reboot the host.

202604290452

Symptom: On a G7 server equipped with a NIC-ETH-SF400T-C201-3S-4P network adapter, if you issue a self-test IPMI command to HDM, the system returns a self-test failure result.

Condition: This symptom might occur on a G7 server equipped with a NIC-ETH-SF400T-C201-3S-4P network adapter.

New Functions

Version:2.17(2026/4/30)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.17

None.

New Functions

Version:2.16.01(2026/4/3)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.16.01

202602060898

Symptom: When the server is configured with both a PMC storage controller and an IB-MCX653105A-HDAT-200Gb-1P network adapter, with the network adapter firmware version at 20.37.10.14, HDM is unable to retrieve the information of the drives connected to the PMC storage controller.

Condition: This symptom might occur if the server is configured with both a PMC storage controller and an IB-MCX653105A-HDAT-200Gb-1P network adapter, with the network adapter firmware version at 20.37.10.14.

202602280345

Symptom: On G7 servers, HDM generates false positive logs for network port up/down events.

Condition: This symptom might occur if a G7 server is equipped with a specific network adapter.

New Functions

Version:2.15(2026/3/5)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.15

None.

New Functions

Version:2.14.02(2026/2/4)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.14.02

202601271652

Symptom: HDM might automatically restart if stress tests are performed through IPMI commands in the server system in an in-band manner.

Condition: This symptom might occur if stress tests are performed through IPMI commands in the server system in an in-band manner.

New Functions

Version:2.13.01(2026/1/3)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.13.01

None.

New Functions

Version:2.12.05(2025/12/23)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.12.05

None.

New Functions

Version:2.11.02(2025/11/11)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.11.02

None.

New Functions

Version:2.06.07(2025/8/15)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.06.07

202507180547

Symptom: The R3950 G7 server might be shut down abnormally during the operation.

Condition: This symptom might occur if the R3950 G7 server is installed with single-rotor fans.

New Functions

Version:2.06.05(2025/7/22)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.06.05

202507101860

Symptom: You can ping the IP address of HDM for the server successfully, but fails to log in to HDM.

Condition: This symptom might occur if the drive in the same slot is installed for both the front and rear drive backplanes on the server.

202507021065

Symptom: The server mistakenly generates an NVMe drive state alarm and fails to obtain NVMe drive information.

Condition: This symptom might occur if the server is installed with a 25SFF drive backplane, and the last 5 drive slots are all connected to NVMe drives.

New Functions

Version:2.06.04(2025/6/30)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.06.04

None.

New Functions

Version:2.06.02(2025/6/16)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.06.02

None.

New Functions

Version:2.06(2025/6/6)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.06

None.

New Functions

Version:2.05(2025/5/7)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.05

202503180457

Symptom: If you perform power-off on the R4970 G7, the server automatically powers on after being powered off.

Condition: This symptom might occur if you perform power-off on the R4970 G7.

New Functions

Version:2.04(2025/3/27)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM3-2.04

202502271950

Symptom: JAVA KVM failed to be opened on the HDM interface.

Condition: This symptom might occur if you attempt to open JAVA KVM from the HDM interface.

New Functions