Description

This software is used to upgrade the BIOS version of the R4500 G6 server

Installation steps

Publish Description

Products

R4500 G6

Restrictions and cautions

Restrictions

The configuration import function is not available for upgrading the BIOS from a lower version to BIOS-6.00.20 and higher on HDM due to compatibility issues, but is available for upgrades from BIOS-6.00.20 and higher.

To avoid server startup errors, do not use the AFU tool to downgrade the BIOS from 6.00.24 or a higher version to 6.00.23 or a lower version with the user-configured settings retained.

BIOS-6.00.XX does not support EMR processor upgrade or downgrade on dual-processor servers.

Guidelines

To avoid BIOS boot failures, do not upgrade or reset HDM during BIOS boot.

If the system encounters a black screen and cannot boot after the BIOS firmware upgrade and restart, it may be caused due to the HDM firmware not being compatible. To resolve this issue, upgrade the HDM firmware to the version of the corresponding model as shown in Table 8.

Table 8 HDM firmware version for servers

As from the BIOS-6.10.38 for R6700 G6/R6900 G6, the signed firmware version is expanded to 26 M and requires an update in conjunction with HDM2-1.70 or above.

Version information

Version number

Version 6.10.41

Table 1 Target file name and MD5 checksum

You can access the HDM Web interface of the server to identify the BIOS firmware version in the Device information section of the Dashboard > Summary page, as shown in Figure 1.

Figure 1 Viewing the BIOS version number from HDM

BIOS built-in software version

Table 2 EMR CPU BIOS built-in software version

Table 3 SPR CPU BIOS built-in software version

Hardware and software compatibility matrixes

Table 4 Hardware and software compatibility matrix for H3C UniServer R4500 G6

Table 5 Hardware and software compatibility matrix for H3C UniServer R4900 G6 Ultra and R4700 G6

Table 6 Hardware and software compatibility matrix for H3C UniServer R4900 G6

Table 7 Hardware and software compatibility matrix for H3C UniServer R4900LE G6 and R4700LE G6

Update suggestions

This version is optional.

Update restrictions and guidelines

Make sure the software versions are compatible with each other.

To update both HDM and the BIOS, update HDM first.

Make sure the server is running in stable state before the update. That is, the server is powered off or has entered the operating system.

If the server enters the OS before the update, you must power cycle the server for the new firmware to take effect.

If you select the Retain or Restore method to update the BIOS, the update occurs during POST after the server is powered on again. During the update, do not disconnect the power source from the server, or forcedly power off or restart the server.

If you select the Forcedly restore method to update the BIOS, do not disconnect the power source from the server, or power off or restart the server.

Selecting the Restore or Forcedly restore method will restore the default BIOS settings, including restoring the boot mode in the BIOS to the default (UEFI).

During BIOS update with Forcedly restore selected, writing BIOS data, such as restarting the system or saving BIOS configuration from the BIOS setup utility, can cause data write errors. This can lead to BIOS ROM integrity check failures and even system starting failures. If the system prompts Flash Image Broken! System Halt!, forcedly power off the server, and then try to update the BIOS with Forcedly restore selected again.

As a best practice of bulk update, make sure you can update one server successfully before you update the remaining servers.

Problems Solved

Resolved problems in BIOS-6.10.41

Symptom: The Post interface displays memory information in MHz instead of MT/s.

Condition: This symptom might occur if you view the memory rate from the BIOS Setup Utility.

New Functions

Version:6.10.59(2026/1/15)

Upgrade recommendations

optional

Problems Solved

Resolved problems in BIOS-6.10.59

202512031737

Symptom: After you configure and save the HDM address on the screen of the BIOS Setup Utility, the information on the screen fails to automatically refresh.

Condition: This symptom might occur if you configure and save the HDM address on the screen of the BIOS Setup Utility.

202512181660

Symptom: On the R6900 G6 server with all four processors, when eight, twelve, or sixteen 96GB DIMMs are installed, the system might report DIMM absence after a version upgrade to BIOS-6.10.57.

Condition: This symptom might occur if you upgrade the BIOS version to BIOS-6.10.57 when eight, twelve, or sixteen 96GB DIMMs are installed on the R6900 G6 server with all four processors.

202512031766

Symptom: When you mistakenly enable VMD for the slot where the Switch board resides on the R5500 G6 server, the Switch driver fails to be loaded.

Condition: This symptom might occur if you mistakenly enable VMD for the slot where the Switch board resides on the R5500 G6 server.

New Functions

Version:6.10.58(2025/12/24)

Upgrade recommendations

optional

Problems Solved

Resolved problems in BIOS-6.10.58

202510220556

Symptom: The default value of the SMI Threshold field on the Advanced > Emca Settings > EMCA CMCI screen of the BIOS Setup Utility is changed from hexadecimal number to decimal number 8192.

Condition: None.

202511071409

Symptom: The Route IP address option of the gateway setting field on the Server > BMC Dedicated Network Port screen of the BIOS Setup Utility is changed to Default Gateway.

Condition: None.

New Functions

Version:6.10.57(2025/11/3)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in BIOS-6.10.576.10.57

202509280607

Symptom: When the server memory CEs are intermittently triggered, the OS system experiences brief delays.

Condition: This symptom might occur when the server memory CEs are intermittently triggered.

202508291700

Symptom: Enabling the Hot-plug function on slot 20 of the R5500 G6 server affects network adapter reset in the system.

Condition: This symptom might occur if you enable the Hot-plug function on slot 20 of the R5500 G6 server.

New Functions

Version:6.10.55(2025/9/22)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in BIOS-6.10.55

202507281217

Symptom: The system fails to obtain the speed of the NIC-ETH360T-3S-4P network adapter during BIOS initialization.

Condition: This symptom might occur if you view the network adapter speed during BIOS initialization.

New Functions

Version:6.10.53(2025/6/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in BIOS-6.10.53

202504251479

Symptom: After you set Workload Profile Config to Fixed Turbo Frequency, setting Static Turbo to Auto will cause Fixed Turbo Frequency to fail to lock the turbo frequency.

Condition: This symptom might occur if you Static Turbo to Auto after setting Workload Profile Config to Fixed Turbo Frequency.

New Functions

Version:6.10.49P01(2025/3/17)

Upgrade recommendations

Optional upgrade

Problems Solved

Resolved problems in BIOS-6.10.49P01

202502120331

Symptom: When the server is installed with the KUNLUNXIN P800 GPU, the GPU configuration menu correctly in the BIOS setup utility.

Condition: This symptom might occur if you view GPU information in the BIOS setup utility when the server is installed with the KUNLUNXIN P800 GPU.

New Functions

Version:6.10.46(2024/11/19)

Upgrade recommendations

Upgrade recommended

Problems Solved

Resolved problems in BIOS-6.10.46

202409131230

Symptom: After you install BCLinux, the Exit screen displays the two same boot options.

Condition: This symptom might occur if you install BCLinux.

202408271114

Symptom: You can scan the QR code in the BIOS setup utility for the generic model to go to the link for the official manual.

Condition: N/A

New Functions

Version:6.10.43(2024/8/9)

Upgrade recommendations

optional Upgrade

Problems Solved

Resolved problems in BIOS-6.10.43

Symptom: A server equipped with Intel S4510 & S4520 SATA M.2 SSDs loses drives after a DC cold reboot. You can update the BIOS firmware to version 6.10.43 or later and perform an AC power cycle to resolve the issue.

Condition: This symptom might occur after you perform a DC cold reboot on a server.

Symptom: A processor UCE alarm occurs when you restore the NUMA option to the default through IPMI in an out-of-band manner.

Condition: This symptom might occur if you issue an IPMI command to clear CMOS.

Symptom: When the server memory configuration supports enabling SGX, change the SGX option from Disable to Enable. After you save the configuration and restart the server, the SGX option is not displayed.

Condition: This symptom might occur if you change the SGX option when the server memory configuration supports enabling SGX.

Symptom: Bandwidth loss might occur if you perform stress test on some network adapters in the server.

Condition: This symptom might occur if you perform stress test on some network adapters when these network adapters are connected to the server.

Symptom: HDM displays different bandwidth information when Lynxi GPUs are connected to the R5300 G6 in different methods.

Condition: This symptom might occur if you view bandwidth information from HDM when Lynxi GPUs are connected to the R5300 G6 server in different methods.

New Functions

Version:6.10.41(2024/6/3)

Upgrade recommendations

optional Upgrade

Problems Solved

Resolved problems in BIOS-6.10.41

Symptom: The Post interface displays memory information in MHz instead of MT/s.

Condition: This symptom might occur if you view the memory rate from the BIOS Setup Utility.

New Functions