Model (marked on the front panel)	Product code
H3C MSR810	RT-MSR810-W
	RT-MSR810-W-DB
	RT-MSR810-LM
	RT-MSR810-W-LM
H3C MSR810 Series	RT-MSR810
	RT-MSR810-10-PoE-Plus
	RT-MSR810-LM-HK
	RT-MSR810-LM-CNDE-SJK
	RT-MSR810-W-LM-HK
	RT-MSR810-LM-GL
	RT-MSR810-W-LM-GL
	RT-MSR810-LME
	RT-MSR810-LMS
	RT-MSR810-LMS-EA
	RT-MSR810-LUS
	RT-MSR810-CNDE-SJK
MSR810 Series	RT-MSR810-SI
	RT-MSR810-EI
	RT-MSR810-LM-SI
	RT-MSR810-LM-EA
	RT-MSR810-LM-EI

Safety recommendations

To avoid any equipment damage or bodily injury, read the following safety recommendations before installation. Note that the recommendations do not cover every possible hazardous condition.

Safety symbols

When reading this document, note the following symbols:

WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury.

CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.

General safety recommendations

· Keep the router and installation tools away from walk areas.

· Place the router in a dry and flat location and make sure anti-slip measures are in place.

· Remove all external interface cables and power cords before moving the router.

Electricity safety

· Locate the power switch of the power source before installation. Shut off the power immediately if an accident occurs.

· Make sure the router is reliably grounded.

· Connect the interface cables correctly.

· Use an uninterrupted power supply (UPS).

· Always make sure the power has been disconnected during installation or replacement.

ESD prevention

WARNING!

Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range of 1 to 10 megohm (Mohm) between a human body and the ground.

To prevent electrostatic discharge (ESD), follow these guidelines:

· Make sure the router and the floor are reliably grounded.

· Keep the equipment room clean to reduce the negative effects of dusts and particles.

· Maintain the humidity and temperature levels in the acceptable range.

· Always wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded.

No ESD wrist strap is provided with the router. Prepare it yourself.

To attach an ESD wrist strap:

1. Wear the wrist strap on your wrist.

2. Lock the wrist strap tight around your wrist to maintain good contact with the skin.

3. Secure the wrist strap lock and the alligator clip lock together.

4. Attach the alligator clip to the rack or workbench where the router is installed.

Examining the installation site

The router can only be used indoors. To ensure correct operation and a long lifespan for your router, the installation site must meet the requirements in this section.

Temperature and humidity

Maintain the temperature and humidity in the equipment room as described in Table1-2.

· Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical property change of materials, and metal corrosion.

· Lasting low relative humidity can cause washer contraction and ESD and bring problems including loose mounting screws and circuit failure.

· High temperature can accelerate the aging of insulation materials and significantly lower the reliability and lifespan of the router.

Table1-2 Temperature and humidity requirements in the equipment room

Model	Operating temperature	Operating humidity
RT-MSR810 RT-MSR810-W RT-MSR810-W-DB RT-MSR810-LM RT-MSR810-LM-CNDE-SJK RT-MSR810-W-LM RT-MSR810-LM-HK RT-MSR810-W-LM-HK RT-MSR810-LME RT-MSR810-LMS RT-MSR810-LMS-EA RT-MSR810-LUS RT-MSR810-LM-GL RT-MSR810-W-LM-GL RT-MSR810-CNDE-SJK	0°C to 45°C (32°F to 113°F)	5% RH to 90% RH, noncondensing
RT-MSR810-10-PoE-Plus	0°C to 45°C (32°F to 113°F)	5% RH to 95% RH, noncondensing
RT-MSR810-SI RT-MSR810-LM-SI RT-MSR810-LM-EI RT-MSR810-EI RT-MSR810-LM-EA	0°C to 40°C (32°F to 104°F)	5% RH to 90% RH, noncondensing

Cleanliness

Dust buildup on the chassis might cause electrostatic adsorption and dust corrosion, resulting in poor contact of metal connectors and contact points. This might shorten the device's lifetime and even cause device failure in the worst case. Table1-3 describes the router requirement for cleanliness.

Table1-3 Router requirement for cleanliness

Substance	Particle diameter	Concentration limit
Dust particles	≥ 0.5 µm	≤ 1.8 × 107 particles/m3

Corrosive gas limit

Corrosive gases can accelerate corrosion and aging of metal components. Make sure the corrosive gases do not exceed the concentration limits as shown in Table1-4.

Table1-4 Corrosive gas concentration limits

Gas	Average concentration (mg/m3)	Maximum concentration (mg/m3)
SO2	0.3	1.0
H2S	0.1	0.5
Cl2	0.1	0.3
HCI	0.1	0.5
HF	0.01	0.03
NH3	1.0	3.0
O3	0.05	0.1
NOX	0.5	1.0

Cooling

The router uses passive cooling. For better heat dissipation and cooling of the router, follow these guidelines:

· Keep the air vents unblocked. Maintain a minimum clearance of 100 mm (3.94 in) around the air vents.

· Make sure the installation site has a good ventilation system.

EMI

All electromagnetic interference (EMI) sources, from outside or inside of the router and application system, adversely affect the router in the following ways:

· A conduction pattern of capacitance coupling.

· Inductance coupling.

· Electromagnetic wave radiation.

· Common impedance (including the grounding system) coupling.

To prevent EMI, perform the following tasks:

· If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE) to filter interference from the power grid.

· As a best practice, keep the grounding facility of the router away from those of power equipment and the lightning protection grounding facility. Do not use the same grounding facility for them.

· Keep the router far away from radio transmitting stations, radar stations, and high-frequency devices.

· Use electromagnetic shielding, for example, shielded interface cables, when necessary.

Lightning protection

To protect the router from lightning, follow these guidelines:

· Make sure the router is reliably grounded by using a grounding cable.

· Make sure the power receptacle is reliably grounded.

· Install a lightning protector at each power input end.

Installation accessories and tools

Installation accessories (RT-MSR810/RT-MSR810-W/RT-MSR810-W-DB/RT-MSR810-LM/RT-MSR810-LM-CNDE-SJK/RT-MSR810-W-LM/RT-MSR810-10-PoE-Plus/RT-MSR810-LM-HK/RT-MSR810-W-LM-HK/RT-MSR810-LM-GL/RT-MSR810-W-LM-GL)

Figure1-1 Installation accessories

IMPORTANT:

To wall-mount the router, you must prepare screw anchors and screws. Make sure the screw anchors and screws meet the following requirements:

· The screw length is no less than 16 mm (0.63 in).

· The screw thread diameter is between 3 mm and 3.5 mm (0.12 in to 0.14 in).

· The screw head diameter is between 6 mm and 8 mm (0.24 in to 0.32 in).

· The screw anchors are compatible with the screws.

Table1-5 Antenna compatibility

Model	4G antenna	WLAN antenna
· RT-MSR810-LM · RT-MSR810-LM-CNDE-SJK · RT-MSR810-W-LM · RT-MSR810-LM-HK · RT-MSR810-W-LM-HK · RT-MSR810-LM-GL · RT-MSR810-W-LM-GL	2	N/A
· RT-MSR810-W · RT-MSR810-W-LM · RT-MSR810-W-LM-HK · RT-MSR810-W-LM-GL	N/A	2
RT-MSR810-W-DB	N/A	4

Installation accessories (RT-MSR810-SI/RT-MSR810-EI/RT-MSR810-LM-SI/RT-MSR810-LM-EA/RT-MSR810-LM-EI)

Figure1-2 Installation accessories

IMPORTANT:

To wall-mount the router, you must prepare screw anchors and screws. Make sure the screw anchors and screws meet the following requirements:

· The screw length is no less than 16 mm (0.63 in).

· The screw thread diameter is between 3 mm and 3.5 mm (0.12 in to 0.14 in).

· The screw head diameter is between 6 mm and 8 mm (0.24 in to 0.32 in).

· The screw anchors are compatible with the screws.

Two 4G antennas are provided with the RT-MSR810-LM-SI, RT-MSR810-LM-EA, or RT-MSR810-LM-EI router.

Installation accessories (RT-MSR810-LME/RT-MSR810-LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS)

Figure1-3 Installation accessories

The RT-MSR810-LMS and RT-MSR810-LUS routers are not shipped with 4G antennas.

Installation accessories (RT-MSR810-CNDE-SJK)

Figure1-4 Installation accessories

IMPORTANT:

To wall-mount the router, you must prepare screw anchors and screws. Make sure the screw anchors and screws meet the following requirements:

· The screw length is no less than 16 mm (0.63 in).

· The screw thread diameter is between 3 mm and 3.5 mm (0.12 in to 0.14 in).

· The screw head diameter is between 6 mm and 8 mm (0.24 in to 0.32 in).

· The screw anchors are compatible with the screws.

Installation tools

No installation tools are provided with the router. Prepare them yourself as required.

Figure1-5 Installation tools and equipment

Pre-installation checklist

Item		Requirements	Result
Installation site	Ventilation	· There is a minimum clearance of 100 mm (3.94 in) around the air inlet and outlet vents. · An adequate ventilation system is available at the installation site.
	Temperature	· 0°C to 40°C (32°F to 104°F): ¡ RT-MSR810-SI ¡ RT-MSR810-LM-SI ¡ RT-MSR810-LM-EI ¡ RT-MSR810-EI ¡ RT-MSR810-LM-EA · 0°C to 45°C (32°F to 113°F) ¡ RT-MSR810 ¡ RT-MSR810-W ¡ RT-MSR810-W-DB ¡ RT-MSR810-LM ¡ RT-MSR810-LM-CNDE-SJK ¡ RT-MSR810-W-LM ¡ RT-MSR810-10-PoE-Plus ¡ RT-MSR810-LM-HK ¡ RT-MSR810-W-LM-HK ¡ RT-MSR810-LME ¡ RT-MSR810-LMS ¡ RT-MSR810-LMS-EA ¡ RT-MSR810-LUS ¡ RT-MSR810-LM-GL ¡ RT-MSR810-W-LM-GL ¡ RT-MSR810-CNDE-SJK
	Relative humidity	· 5% to 90% (noncondensing): ¡ RT-MSR810 ¡ RT-MSR810-W ¡ RT-MSR810-W-DB ¡ RT-MSR810-LM ¡ RT-MSR810-LM-CNDE-SJK ¡ RT-MSR810-W-LM ¡ RT-MSR810-10-PoE-Plus ¡ RT-MSR810-LM-HK ¡ RT-MSR810-W-LM-HK ¡ RT-MSR810-LME ¡ RT-MSR810-LMS ¡ RT-MSR810-LMS-EA ¡ RT-MSR810-LUS ¡ RT-MSR810-LM-GL ¡ RT-MSR810-W-LM-GL ¡ RT-MSR810-CNDE-SJK · 5% to 95% (noncondensing): RT-MSR810-10-PoE-Plus
	Cleanliness	Dust concentration ≤ 1.8 × 107 particles/m3
	ESD prevention	· The router and floor are reliably grounded. · The equipment room is dust-controlled. · Humidity and temperature are maintained at acceptable levels. · An ESD wrist strap is available.
	EMI prevention	· A single-phase three-wire power receptacle with protection earth (PE) is available for filtering interference from the power grid. · As a best practice, keep the grounding facility of the router away from those of power equipment and the lightning protection grounding facility. Do not use the same grounding facility for them. · The router is far away from radio transmitting stations, radar stations, and high-frequency devices. · Electromagnetic shielding, for example, shielded interface cables, is used as required.
	Lightning protection	· The router is reliably grounded. · The power receptacle is reliably grounded. · (Optional.) Port lightning protectors are available. A signal lightning arrester is required at the input end of an external signal cable. · (Optional.) Power lightning protectors are available.
	Electricity safety	· A UPS is available. · The external power switch is located so to shut off the power immediately when an accident occurs.
	Workbench	· The workbench is stable. · The workbench is reliably grounded.
Safety precautions	· The router is far away from any sources of heat or moisture. · The emergency power switch in the equipment room is identified and accessible.
Tools	· Installation accessories supplied with the router are ready. · User-supplied tools are ready.
Reference	· Documents shipped with the router are available. · Online documents are available.

2 Installing the router

WARNING!

To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.

IMPORTANT:

· The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair.

· Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

Installation prerequisites

· You have read "Preparing for installation" carefully.

· All requirements in "Preparing for installation" are met.

Installation flowchart

The following installation options are available for the router:

· Workbench mounting.

· Wall mounting.

· Rack mounting.

Determine the installation method according to the installation environment. Follow the installation flowchart shown in Figure2-1 to install the router.

Figure2-1 Installation flowchart

Installing the router

Mounting the router on a workbench

IMPORTANT:

· Make sure the workbench is clean, stable, and reliably grounded.

· Maintain a minimum clearance of 100 mm (3.94 in) around the router for heat dissipation.

· Do not place heavy objects on the router.

To mount the router on a workbench:

1. Place the router upside down on the workbench and attach the rubber feet to the four round holes in the chassis bottom.

2. Place the router upside up on the workbench.

Figure2-2 Mounting the router on a workbench

Mounting the router on a wall

Only the following routers support wall mounting:

· RT-MSR810

· RT-MSR810-LM

· RT-MSR810-LM-CNDE-SJK

· RT-MSR810-W-DB

· RT-MSR810-W

· RT-MSR810-W-LM

· RT-MSR810-LM-HK

· RT-MSR810-W-LM-HK

· RT-MSR810-LM-GL

· RT-MSR810-W-LM-GL

· RT-MSR810-CNDE-SJK

· RT-MSR810-SI

· RT-MSR810-EI

· RT-MSR810-LM-SI

· RT-MSR810-LM-EA

· RT-MSR810-LM-EI

To mount the router on a wall:

1. Mark two screw hole locations on the wall. The horizontal spacing between the two holes varies by router model as described in Table2-1.

Table2-1 Wall mounting hole spacing

Spacing	Device models
160 mm (6.30 in)	RT-MSR810, RT-MSR810-LM, RT-MSR810-LM-CNDE-SJK, RT-MSR810-W-DB, RT-MSR810-W, RT-MSR810-W-LM, RT-MSR810-LM-HK, RT-MSR810-W-LM-HK, RT-MSR810-LM-GL, RT-MSR810-W-LM-GL, RT-MSR810-CNDE-SJK
152 mm (5.98 in)	RT-MSR810-SI, RT-MSR810-EI, RT-MSR810-LM-SI, RT-MSR810-LM-EA, RT-MSR810-LM-EI

2. Drill holes with a minimum depth of 22 mm (0.87 in) in the marked locations.

3. Hammer an anchor into each hole until the anchor is flush with the wall.

4. Drive a screw into each anchor and make sure the screw protrudes a minimum of 1.5 mm (0.06 in) from the wall.

5. Hang the router on the screws.

Position the router so the network interfaces face downwards, and the sides with ventilation openings are perpendicular to the ground, as shown in Figure2-3.

Figure2-3 Wall-mounting the router (RT-MSR810-W-LM)

Installing the router in a rack

CAUTION:

The mounting brackets can support only the weight of the router. Do not place objects on the router.

Mounting brackets and screws are provided with the RT-MSR810-10-PoE-Plus and are optional for the other models.

The RT-MSR810-LME, RT-MSR810-LMS, RT-MSR810-LMS-EA, and RT-MSR810-LUS routers do not support rack mounting.

To install the router in a rack:

1. Use a mounting bracket to mark the cage nut installation holes in the front rack posts, as shown in Figure2-4.

Make sure the cage nut installation holes on the front rack posts are on a horizontal line.

Figure2-4 Marking cage nut installation holes

2. Install the cage nuts, as shown in Figure2-5.

a. Insert one ear of a cage nut into the marked installation hole.

b. Use a flathead screwdriver to push another ear into the same hole.

Figure2-5 Installing cage nuts

3. Attach mounting brackets to both sides of the router, as shown in Figure2-6.

Figure2-6 Attaching mounting brackets to the router

4. Use M6 screws to attach the mounting brackets on the router to the front rack posts, as shown in Figure2-7.

Figure2-7 Securing the router to the rack

Grounding the router

CAUTION:

· Correctly connecting the grounding cable is crucial to lightning protection and EMI protection. When you install and use the router, first ground the router reliably.

· Ensure a minimum resistance of 5 ohms between the router and the ground.

A grounding cable is provided with the RT-MSR810-SI, RT-MSR810-EI, RT-MSR810-LM-SI, RT-MSR810-LM-EA, or RT-MSR810-LM-EI router. The other routers each provide only a ring terminal. Purchase a grounding cable yourself.

Attaching the grounding cable to the ring terminal

1. Cut the grounding cable to the desired length.

2. Use the wire-stripping pliers to peel 5 mm (0.20 in) of insulation sheath from one end of the grounding cable.

3. Add a heat-shrink tubing on the cable.

4. Insert the bare metal part of the grounding cable into the ring terminal.

5. Use the needle-nose pliers to secure the metal part of the cable in the ring terminal.

6. Cover the joint with the heat-shrink tubing, and use a blow dryer to shrink the tubing around the cable.

Figure2-8 Attaching the grounding cable to the ring terminal

Grounding the router with a grounding strip

1. Remove the grounding screw from the grounding hole in the chassis.

2. Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole.

3. Use a screwdriver to fasten the grounding screw.

4. Connect the other end of the grounding cable to the grounding strip.

Figure2-9 Connecting the grounding cable to the router

Grounding the router with a grounding conductor buried in the earth ground

If the installation site does not have any grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor.

Weld the yellow-green grounding cable to the angel iron or steel tube and treat the joint for corrosion protection.

Figure2-10 Grounding the router with a grounding conductor buried in the earth ground

Installing a 4G SIM card

CAUTION:

· Do not hot swap a 4G SIM card.

· To avoid damaging the SIM card slot, do not use excessive force when installing a 4G SIM card.

· To avoid slot damage, make sure the SIM card is flush with the card tray when a SIM card tray is used.

· The screw on the 4G SIM card slot cover is M3 × 4 mm (0.16 in) countersunk screw. Use a PH2 screwdriver to loosen and fasten the screw on the cover. A mismatched screwdriver might damage the screw.

Only the RT-MSR810-LM, RT-MSR810-LM-CNDE-SJK, RT-MSR810-W-LM, RT-MSR810-LM-HK, RT-MSR810-W-LM-HK, RT-MSR810-LM-GL, RT-MSR810-W-LM-GL, RT-MSR810-LME, RT-MSR810-LMS, RT-MSR810-LMS-EA, RT-MSR810-LUS, RT-MSR810-LM-SI, RT-MSR810-LM-EA, and RT-MSR810-LM-EI routers support 4G SIM cards.

The RT-MSR810-LM, RT-MSR810-LM-CNDE-SJK, RT-MSR810-W-LM, RT-MSR810-LM-HK, RT-MSR810-W-LM-HK, RT-MSR810-LM-GL, and RT-MSR810-W-LM-GL routers support standard SIM cards.

The RT-MSR810-LME, RT-MSR810-LMS, RT-MSR810-LMS-EA, RT-MSR810-LUS, RT-MSR810-LM-SI, RT-MSR810-LM-EA, and RT-MSR810-LM-EI routers support Micro SIM cards and provide two SIM card slots. SIM0 (M) is the master slot and SIM1 (S) is the standby slot. Only one slot is active at a time. As a best practice, use the master slot if you are to install only one SIM card. You can use the sim switch-to command to specify the active slot. For more information about the command, see Layer 2—WAN Access Command Reference in H3C MSR810[830][[2600][3600] Comware 7 Command References.

The SIM card slots on the RT-MSR810-LME and RT-MSR810-LMS routers support 2G/3G/4G network mode provided by all carriers. The SIM card slots on the RT-MSR810-LUS router support 2G/3G/4G network mode provided by China Unicom and China Mobile, and 4G network mode provided by China Telecom. The SIM card slots on the RT-MSR810-LM-SI and RT-MSR810-LM-EI routers support 2G/4G network mode provided by China Mobile, 4G network mode provided by China Telecom, and 2G/3G/4G network mode provided by China Unicom.

The SIM card slots on the RT-MSR810-LMS-EA and RT-MSR810-LM-EA routers support 2G/3G/4G network mode.

To install a 4G SIM card:

1. Use a PH2 screwdriver to remove the M3 × 4 mm (0.16 in) countersunk screw on the 4G SIM card slot cover and then take off the cover.

2. Orient the SIM card with its cut-off corner in the direction as shown in the label above the slot.

3. Reinstall the cover and fasten the screw.

Figure2-11 Installing a 4G SIM card (RT-MSR810-LMS/RT-MSR810-LUS)

Installing a Micro SD card

CAUTION:

· To avoid damaging the Micro SD card slot, do not use excessive force when you install a Micro SD card.

· The screw on the Micro SD card slot cover is M3 × 4 mm (0.16 in) countersunk screw. Use a PH2 screwdriver to loosen and fasten the screw on the cover. A mismatched screwdriver might damage the screw.

Only the following routers support Micro SD cards:

· RT-MSR810

· RT-MSR810-LM

· RT-MSR810-LM-CNDE-SJK

· RT-MSR810-W-DB

· RT-MSR810-W

· RT-MSR810-W-LM

· RT-MSR810-LM-HK

· RT-MSR810-W-LM-HK

· RT-MSR810-LM-GL

· RT-MSR810-W-LM-GL

· RT-MSR810-CNDE-SJK

To install a Micro SD card:

1. Use a PH2 screwdriver to remove the M3 × 4 mm (0.16 in) countersunk screw on the Micro SD card slot cover and then take off the cover.

2. Insert the Micro SD card into the Micro SD card slot along the guide rails.

3. Reinstall the cover and use a PH2 screwdriver to fasten the screw on the cover.

Figure2-12 Installing a Micro SD card

Installing an SD card

CAUTION:

· To avoid damaging the SD card slot, do not use excessive force when you install an SD card.

· The router cannot read data from or write data into a SD card if the SD card is in write protection state.

· The screw on the SD card slot cover is M3 × 4 mm (0.16 in) countersunk screw. Use a PH2 screwdriver to loosen and fasten the screw on the cover. A mismatched screwdriver might damage the screw.

Only the RT-MSR810-10-PoE-Plus router supports SD cards.

To install an SD card:

1. Use a PH2 screwdriver to remove the M3 × 4 mm (0.16 in) countersunk screw on the SD card slot cover and then take off the cover.

2. Insert the SD card into the SD card slot along the guide rails.

3. Reinstall the cover and use a PH2 screwdriver to fasten the screw on the cover.

Figure2-13 Installing an SD card

Installing a 4G antenna

Only the following routers support 4G antennas:

· RT-MSR810-LM

· RT-MSR810-LM-CNDE-SJK

· RT-MSR810-W-LM

· RT-MSR810-LM-HK

· RT-MSR810-W-LM-HK

· RT-MSR810-LM-GL

· RT-MSR810-W-LM-GL

· RT-MSR810-LME

· RT-MSR810-LMS

· RT-MSR810-LMS-EA

· RT-MSR810-LUS

· RT-MSR810-LM-SI

· RT-MSR810-LM-EA

· RT-MSR810-LM-EI

No 4G antenna is provided with the RT-MSR810-LMS and RT-MSR810-LUS routers. Purchase one yourself if required.

To install a 4G antenna:

1. Change the angle of the antenna orientation from vertical to horizontal.

2. Attach the 4G antenna to the 4G antenna port on the router. Do not over-tighten the antenna to avoid damage.

For better signal receiving, change the antenna orientation to vertical.

Figure2-14 Installing 4G antennas

Installing a 4G antenna extension cable

Only the following routers support 4G antenna extension cables:

· RT-MSR810-LM

· RT-MSR810-LM-CNDE-SJK

· RT-MSR810-W-LM

· RT-MSR810-LM-HK

· RT-MSR810-W-LM-HK

· RT-MSR810-LM-GL

· RT-MSR810-W-LM-GL

· RT-MSR810-LME

· RT-MSR810-LMS

· RT-MSR810-LMS-EA

· RT-MSR810-LUS

· RT-MSR810-LM-SI

· RT-MSR810-LM-EA

· RT-MSR810-LM-EI

No 4G antenna extension cable is provided with the routers. Purchase one yourself if required.

Do not use 5 m (16.40 ft) and 10 m (32.81 ft) 4G antenna extension cables simultaneously for the same router.

You can connect a 4G antenna extension cable to a stick antenna or a 4G-LTE magnetic mount antenna. The connection procedure is the same. The following procedure connects a 4G antenna extension cable to a stick antenna.

To connect a 4G antenna extension cable to a stick antenna:

1. Connect the SMA male connector (labeled with the cable product code) of the 4G antenna extension cable to the antenna port on the router and fasten the connector.

2. Connect the SMA female connector of the cable to a 4G antenna.

Figure2-15 Connecting a 4G antenna extension cable

Installing a WLAN antenna

Only the following routers support WLAN antennas:

· RT-MSR810-W

· RT-MSR810-W-LM

· RT-MSR810-W-DB

· RT-MSR810-W-LM-HK

· RT-MSR810-W-LM-GL

You can install two WLAN antennas for the RT-MSR810-W, RT-MSR810-W-LM, RT-MSR810-W-LM-HK, and RT-MSR810-W-LM-GL routers and four WLAN antennas for the RT-MSR810-W-DB router.

To install a WLAN antenna:

1. Change the angle of the antenna orientation from vertical to horizontal.

2. Attach the antenna to the WLAN antenna port on the router. Do not over-tighten the antenna to avoid damage.

For better signal receiving, change the antenna orientation to vertical.

Figure2-16 Installing WLAN antennas

Installing a GPS antenna

Only the routers support a GPS antenna:

· RT-MSR810-LM

· RT-MSR810-LM-CNDE-SJK

· RT-MSR810-W-LM

· RT-MSR810-LM-HK

· RT-MSR810-W-LM-HK

· RT-MSR810-LM-GL

· RT-MSR810-W-LM-GL

To install a GPS antenna:

1. Attach the male connector of the GPS antenna to the GPS antenna port on the router.

Do not use excessive force to avoid antenna damage.

2. Attach the magnetic antenna radome to a metal surface.

Figure2-17 Installing a GPS antenna

Supplying power to a terminal through PoE

Only the RT-MSR810-10-PoE-Plus router supports PoE. To supply power to a terminal, the terminal must support PoE.

To supply power to a terminal through PoE:

1. Connect one end of the cable to an Ethernet port on the router.

2. Connect the other end of the cable to the Ethernet port on a terminal.

3. Examine the port LEDs on the router. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications.

Figure2-18 Supplying power to a terminal

Connecting Ethernet interface cables

1. Connect one end of the cable to an Ethernet port on the router.

2. Connect the other end of the cable to the Ethernet port on a host.

3. Examine the port LEDs on the router. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications.

Figure2-19 Connecting an Ethernet cable

Connecting the console cable and setting terminal parameters

Connecting the console cable

CAUTION:

The serial ports on PCs do not support hot swapping. To connect a PC to an operating router, first connect the PC end. To disconnect a PC from an operating router, first disconnect the router end.

To connect the console cable:

1. Select a configuration terminal, which can be an ASCII terminal with an RS-232 serial port or a PC. (A PC is more commonly used.)

2. Connect the DB-9 connector (female) of the console cable to the RS-232 serial port on the configuration terminal and the RJ-45 connector to the console port of the router.

Figure2-20 Connecting the console cable

Setting configuration terminal parameters

To access the device from the console port, you must run a terminal emulator program (HyperTerminal, PuTTY, or Tera Term) on the configuration terminal. For information about using a terminal emulator program, see the program's user guide.

The following are the required terminal settings:

· Baud rate—9600.

· Data bits—8.

· Stop bits—1.

· Parity—None.

· Flow control—None.

Connecting the power adapter or power cord

The following routers use a power adapter for power input:

· RT-MSR810

· RT-MSR810-LM

· RT-MSR810-LM-CNDE-SJK

· RT-MSR810-W-DB

· RT-MSR810-W

· RT-MSR810-W-LM

· RT-MSR810-LM-HK

· RT-MSR810-W-LM-HK

· RT-MSR810-LM-GL

· RT-MSR810-W-LM-GL

· RT-MSR810-LME

· RT-MSR810-LMS

· RT-MSR810-LMS-EA

· RT-MSR810-LUS

· RT-MSR810-CNDE-SJK

· RT-MSR810-SI

· RT-MSR810-EI

· RT-MSR810-LM-SI

· RT-MSR810-LM-EA

· RT-MSR810-LM-EI

The RT-MSR810-10-PoE-Plus router uses a power cord for power input.

Connecting the power adapter

CAUTION:

To avoid power adapter damage, use the power adapter provided with the router.

To connect the power adapter:

1. Make sure the router is reliably grounded.

2. Connect the power adapter to the AC receptacle.

3. Connect the DC output plug of the power adapter to the power adapter receptacle on the router.

Figure2-21 Connecting the power adapter (RT-MSR810/MSR810-LM/RT-MSR810-LM-CNDE-SJK/RT-MSR810-W-DB/RT-MSR810-W/RT-MSR810-W-LM/RT-MSR810-LM-HK/RT-MSR810-W-LM-HK/RT-MSR810-LM-GL/RT-MSR810-W-LM-GL/RT-MSR810-CNDE-SJK/RT-MSR810-SI/RT-MSR810-EI/RT-MSR810-LM-SI/RT-MSR810-LM-EA/RT-MSR810-LM-EI)

Figure2-22 Connecting the power adapter (RT-MSR810-LME/RT-MSR810-LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS)

Connecting the power cord

1. Make sure the router is reliably grounded.

2. Connect the power cord to the AC receptacle.

3. Insert the AC output plug of the power cord to the power adapter receptacle on the router.

Figure2-23 Connecting the power cord for the RT-MSR810-10-PoE-Plus

Verifying the installation

After you complete the installation, verify the following information:

· There is enough space around the router for heat dissipation.

· The router is securely installed.

· Antennas and USB devices are installed correctly.

· The router and power source are reliably grounded.

· The power source is as required by the router.

· The router is connected correctly to the configuration terminal and other devices. Parameters are configured correctly on the configuration terminal.

Accessing the router for the first time

WARNING!

Before powering on the router, locate the switch for the power source so that you can cut off power promptly in case of an emergency.

For a router starting with empty configuration, you must press Ctrl+D to access the CLI.

To access the router for the first time:

1. Verify that the installation and configuration environment is as described in "Verifying the installation."

2. Power on the router.

3. During the booting process, verify the following items:

¡ The LEDs on the front panel indicate normal operation. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications.

¡ The configuration terminal displays information correctly.

The router first initializes its memory at startup and then runs BootWare.

System is starting...

Press Ctrl+D to access BASIC-BOOTWARE MENU

Booting Normal Extend BootWare

Do you want to check SDRAM? [Y/N]

****************************************************************************

* *

* H3C MSR810 BootWare, Version 1.03 *

* *

****************************************************************************

Compiled Date : Mar 20 2018

CPU ID : 0xa

CPU L1 Cache : 32KB

CPU L2 Cache : 256KB

Memory Type : DDR3 SDRAM

Memory Size : 1024MB

Memory Speed : 533MHz

Flash Size : 256MB

PCB Version : 2.0

BootWare Validating...

Press Ctrl+B to access EXTENDED-BOOTWARE MENU...

Loading the main image files...

Loading file flash:/msr810-cmw710-system-e030401.bin........................

........................Done.

Loading file flash:/msr810-cmw710-security-e030401.bin...Done.

Loading file flash:/msr810-cmw710-voice-e030401.bin...Done.

Loading file flash:/msr810-cmw710-data-e030401.bin......Done.

Loading file flash:/msr810-cmw710-wifidog-e030401.bin...Done.

Loading file flash:/msr810-cmw710-boot-e030401.bin.........Done.

Image file flash:/msr810-cmw710-boot-e030401.bin is self-decompressing......

............................................................................

..............................................Done.

System image is starting...

Cryptographic Algorithms Known-Answer Tests are running ...

CPU 0 of slot 0 in chassis 0:

Starting Known-Answer tests in the user space.

...

Cryptographic Algorithms Known-Answer Tests passed.

Startup configuration file does not exist.

Performing automatic configuration... Press CTRL_D to break.

Line con0 is available.

Press ENTER to get started.

4. Press Enter. The router is ready to configure when you see the following prompt:

5. Configure basic settings for the router.

For information about configuring basic setting for the router, see the configuration guides and command references for the router.

3 Troubleshooting

IMPORTANT:

· The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair.

· Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

Power module failure

Symptom

The router cannot be powered on and the LEDs on the front panel are off.

Solution

To resolve the issue:

1. Verify that the power cord connects the router to the power source correctly.

2. Verify that the power source is operating correctly.

3. Verify that the power cord is in good condition.

4. If the issue persists, contact H3C Support.

No display on the configuration terminal

Symptom

The configuration terminal does not have display when the router is powered on.

Solution

To resolve the issue:

1. Verify that the power system is operating correctly.

2. Verify that the console cable is connected correctly to the specified serial port on the configuration terminal.

3. Verify that the following settings are configured for the terminal:

¡ Baud rate—9,600.

¡ Data bits—8.

¡ Parity—none.

¡ Stop bits—1.

¡ Flow control—none.

¡ Emulation—VT100.

4. Verify that the console cable is in good condition.

5. If the issue persists, contact H3C Support.

Garbled display on the configuration terminal

Symptom

The configuration terminal has garbled display when the router is powered on.

Solution

To resolve the issue:

1. Verify that the following settings are configured for the terminal:

¡ Baud rate—9,600.

¡ Data bits—8.

¡ Parity—None.

¡ Stop bits—1.

¡ Flow control—None.

2. If the issue persists, contact H3C Support.

No response from the serial port

Symptom

The serial port on the router does not respond

Solution

To resolve the issue:

1. Verify that the serial cable is in good condition and the serial port settings are correct.

2. If the issue persists, contact H3C Support.

3G/4G SIM card and 4G antenna failures

Symptom

After a 3G/4G SIM card and 4G antennas are installed on the router and the router is powered on, the corresponding LEDs on the front panel indicate operation failure.

Solution

To resolve the issue:

1. Verify that the 3G/4G SIM card has been correctly installed and makes good contact with the card socket.

2. Verify that the 3G/4G SIM card and the card socket use the same wireless standard.

3. Verify that the 4G antenna is correctly installed.

4. Verify that the 3G/4G SIM card, card socket, and 4G antenna are in good condition.

5. Verify that the network provided by NSP is running correctly.

6. If the issue persists, contact H3C Support.

Restoring the factory settings

Scenario 1

Symptom

When you replace the router, the router password is lost. As a result, you cannot log in to the router and do not know the router configuration.

Solution

Because the router is replaced, you do not need to save the configuration of the router. In this case, you can press the RESET button for more than 4 seconds to reboot the router and restore the factory settings. Then, you can use the username and password shipped with the router to log in to the router.

When the router configuration must be saved and you have a console cable, you can log in to the router from the BootWare menu.

Scenario 2

Symptom

After the configuration is modified, the network connectivity is lost. When you check the configuration, the configuration is very complicated and it is hard to locate the errors. In this case, you must configure the router again.

Solution

If you have not saved any configuration, you can reboot the router by pressing the RESET button for a short time or power off the router.

If you have saved the configuration, delete the configuration file at the CLI, and press the RESET button to restore the factory settings.

Scenario 3

Symptom

The router crashes.

Solution

Press the RESET button for a short time to reboot the router.

Reset button usage guidelines

The router provides the RESET button. You can use the button to reboot the system or restore the factory settings.

· Press the RESET button for a short time to reboot the router.

· Press the RESET button for more than 4 seconds to reboot the router and restore the factory settings.

H3C MSR810 Routers Installation Guide-6W116

Installation accessories and tools

Installation accessories (RT-MSR810-LME/RT-MSR810-LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS)

Installation prerequisites

Installation flowchart

Connecting the console cable and setting terminal parameters

Connecting the power adapter or power cord

Accessing the router for the first time

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Garbled display on the configuration terminal

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Solution

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Solution

Symptom

Solution

Symptom

Solution

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