Overview

  • Overview
  • Features
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Overview

Cloud software technical support service is a professional technical support service provided by H3C to help customers solve the problems in the use of CAS, UIS, Cloud OS, VDI, DataEngine, CMP and other Cloud software, and to solve various technical problems in the use of H3C Cloud software.

Features

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Mature service support mode

Multiple online problem solving channels Experienced technical support center with hundreds of technical support engineers and Second line experts 7×24 technical support services with L1+L2+L3 research and development experts capability

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Diversified intelligent service platform

Service digital hub online cloud system Technical exchange community Forum SFDC intelligent online problem handling system Service resource scheduling lighthouse system

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Become a Partner

H3C international market strategies focus on building up partner-first ecosystem and offering scenario-based solutions to accelerate digital transformation in the world. We are aiming to work together, win together and bloom together with our partners.

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