Manage an IDV desktop pool

The following information describes the tasks to manage an IDV desktop pool. You can manage an IDV desktop pool from multiple pages. The following tasks are performed from the desktop pool details page.

Edit a desktop pool

 

An IDV client does not download the desktop image newly bound to a desktop pool if the MD5 checksum for the desktop image is the same as that for a desktop image saved on the local endpoint. Two image files are identical if they have the same MD5 checksum.

 

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click Edit.

5. Edit the desktop pool configuration, and then click Finish.

Delete a desktop pool

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click Delete.

5. In the dialog box that opens, click OK.

Enable or disable automatic software driver installation for desktop pools

With this feature enabled for a desktop pool, desktops in the desktop pool will automatically install the drivers on the Applications > Application Center > Drivers page and applications on the Applications > Application Center > App Store page if users open the app store on the desktops.

 

To install drivers and applications automatically, you must also enable automatic installation for the drivers and applications on the Applications > Application Center > Drivers page and Applications > Application Center > App Store page. If you enable or disable automatic software driver installation, the operation takes effect after the desktops restart.

 

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Enable or disable automatic software driver installation:

• To enable or disable automatic software driver installation for all desktops in the desktop pool: Click More on the toolbar above the tabs, select Auto Software Driver Installation, and then select Enable or Disable. In the dialog box that open, click OK.

• To enable or disable automatic software driver installation for specific desktops in the desktop pool: Click the IDV Client List tab, select one or multiple desktops, click More on top of the client list, select Auto Software Driver Installation, and then select Enable or Disable. In the dialog box that open, click OK.

Access the console of a desktop

To help an online IDV desktop user resolve desktop issues, you can access that desktop from its console.

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Click Console in the Actions column for a desktop.

Start clients

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Start IDV clients:

• To start multiple clients, select the target clients from the client list, click More on top of the list, and then select Start. In the dialog box that opens, click OK.

• To start a client, click Start in the Actions column for that client. In the dialog box that opens, click OK.

Shut down clients

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Shut down IDV clients:

• To shut down multiple clients, select the target clients from the client list, click More on top of the list, and then select Shut Down. In the dialog box that opens, click OK.

• To shut down a client, click Shut Down in the Actions column for that client. In the dialog box that opens, click OK.

Restart clients

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Restart IDV clients:

• To restart multiple clients, select the target clients from the client list, click More on top of the list, and then select Restart. In the dialog box that opens, click OK.

• To restart a client, click More in the Actions column for that client, and then select Restart. In the dialog box that opens, click OK.

Remove clients

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Remove IDV clients:

• To remove multiple IDV clients, select the target clients from the client list, click More on top of the list, and then select Remove All. In the dialog box that opens, select I am fully aware of the impacts of this operation, enter the administrator password, and then click OK.

• To remove a client, click More in the Actions column for that client, and then select Remove. In the dialog box that opens, select I am fully aware of the impacts of this operation, enter the administrator password, and then click OK.

Configure desktop monitoring settings

You can configure desktop monitoring settings on a per-client basis. To view desktop summary and performance monitoring data for a client on its details page, you must enable that client to report monitoring data.

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Click More in the Actions column for a client, and then select Set Monitor Info.

6. In the dialog box that opens, configure desktop monitoring settings:

• To view summary and performance data about the desktop, enable it to report data, set the report interval, and then click OK.

• To disable the system from displaying summary and performance data about the desktop, disable it from reporting data, and then click OK.

Clear desktop monitoring data

The system displays desktop summary and performance monitoring data for an IDV client if you enable that client to report desktop monitoring data. To remove history desktop monitoring data for that client and view only new monitoring data, perform this task.

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Select one or multiple clients from the client list, click More on top of the list, and then select Clear Monitor Info.

6. In the dialog box that opens, click OK.

Collect logs

Perform this task to collect Agent logs from running desktops with IdvAgent installed.

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. Click More in the Actions column for an IDV client, and then select Collect Logs.

6. In the dialog box that opens, click OK.

View detailed desktop information for an IDV client

1. From the left navigation pane, select Desktop Pools & Groups.

2. Click the Desktop Pools tab.

3. Click the name of an IDV desktop pool.

4. Click the IDV Client List tab.

5. In the client list, click the name of a client.

The client details page opens. On the page, you can obtain basic information, summary data, performance data, and process data about the client.

On the page, you can perform various client operations, including startup, restart, shutdown, removal from the desktop pool, and monitoring setup.

 

To view summary and performance data about an IDV desktop, you must enable the IDV client to report monitoring data.