Manage a VDI desktop pool

The following information describes the tasks to manage a VDI desktop pool. You can manage a VDI desktop pool from multiple pages. The following tasks are performed from the desktop pool details page.

Edit a desktop pool

If you select the Deploy Now option when you edit a desktop pool, the system deploys desktops immediately after you edit the desktop pool settings.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click More on the tool bar above the tabs, and then select Edit.

  1. Edit the desktop configuration step by step, and then click Finish.

 

You cannot edit the desktop pool while the system is deploying desktops in the pool.

 

Delete a desktop pool

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click More on the tool bar above the tabs, and then select Delete.

  1. In the dialog box that opens, click OK.

Import an authorization list

You can perform this task only for static desktop pools.

To import an authorization list:

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the name of a desktop pool.

  1. Click More on the tool bar above the tabs, and then select Import Authorizations.

  1. Select the authorization file, select the column in the file for each parameter, and then click Next.

  1. Verify the imported data, and then click OK.

Promote common desktops to be VIP desktops

About this task

Space Console reserves the configured maximum amount of CPU and memory resources for VIP desktops. To guarantee that a desktop can always obtain the maximum amount of CPU and memory resources, promote its priority level to VIP. To configure the VIP desktop policy for settings such as resource usage alarms and alarm notifications, see "VIP desktop alarms (office scenario)."

 

·          The promoted desktop will automatically restart if it is operating when you promote it. To prevent data loss, save desktop data before you promote an operating desktop.

·          If the desktop is in down state when you promote it, the promotion takes effect when the desktop restarts.

 

Prerequisites

Before you can promote a desktop, make sure it is not in abnormal state.

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab. If the target common desktops are operating, save desktop data to prevent data loss.

  1. Select the target common desktops, and then click Promote to VIP.

  1. In the dialog box that opens, click OK.

Demote VIP desktops

About this task

To remove the priority that a VIP desktop has in obtaining CPU and memory resources, demote its priority level to common. Then, Space Console will not reserve CPU or memory resources for that desktop.

 

·          The demoted desktop will automatically restart if it is operating when you demote it. To prevent data loss, save desktop data before you demote an operating desktop.

·          If the desktop is in down state when you demote it, the demotion takes effect when the desktop restarts.

 

Prerequisites

Before you can demote a VIP desktop, make sure it is not in abnormal state.

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab. If the target common desktops are operating, save desktop data to prevent data loss.

  1. Select the target VIP desktops, click More on top of the desktop list, and then select Demote to Common.

  1. In the dialog box that opens, click OK.

Rebuild the system disks of desktops

To deploy software on a desktop, you can perform this task or use the software deployment feature for application management.

With software deployment, you can deploy only a limited set of software. You cannot deploy such software as personal software, input methods, large-sized software, and user-specific software.

This task enables you to update the system disks of the selected desktops in a desktop pool with the same desktop image. The original system disks of the desktops are deleted. This task allows you to install all desired software. This feature is available only for static desktop pools.

 

·          This operation will delete all system disks of the desktops in the desktop pool. Data on the original system disks will be lost, including desktop data, user configuration, and software installed on the system disks. Please back up data in advance. If a desktop does not have data disks, all its data will be deleted. Only in a static desktop pool, the system disks deleted during a system disk rebuild are moved to the recycle bin. You can restore the system disks from the recycle bin.

·          A system disk refers to a disk file where the guest operating system is saved. If you have partitioned the system disk, all data on the partitions such as drive D and drive E will also be restored.

·          This task disconnects the connections to desktops. Desktops and their images are not available during the rebuild.

·          To prevent user data loss, the desktops will log out users when they first connect to the desktops after a system disk rebuild. To use the updated desktops, the users only need to reconnect to the desktops.

·          A desktop will reset the computer name and restart when it starts for the first time after a system disk rebuild. The status of the desktop is unstable during the computer name reset and desktop restart process. To avoid desktop domain assignment failure, connect to the desktop 5 minutes later.

·          Make sure the selected source desktop image contains an operating system and required tools. When you build the source image VM, use the optimization tool to set the storage location for user profiles to a disk other than the system disk. In addition, make sure the system disk does not contain user data. For more information about creating a source image VM, see "Build a VDI image source VM."

·          If you select the Next Shutdown option as the execution time for a desktop in shutdown state, the system disk of that desktop will be rebuilt immediately.

·          Desktop system disk rebuilding is available only for static desktop pools that provide Windows or UOS desktops for local, domain, or endpoint users.

 

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. To rebuild the system disks of desktops:

  1. In the dialog box that opens, set the execution time, select an image, enter the administrator password, select Fully understand the result of this operation, and then click OK.

  1. To verify the rebuild task, click the Tasks tab.

Restore the system disks of desktops

This task restores the system disks of desktops in a static desktop pool that are faulty or need to be restored to the state of the system disk of the desktop image for the desktop pool. Data on the data disks will not be affected.

This task takes effect only on the desktops of which the disk bus type is Virtio disks and for which protection mode is disabled. To avoid data loss, do not perform any operations on the desktops during system disk restoration.

To view the system disk restoration result, see the task console in the top right corner of Space Console.

A system disk refers to a disk file where the guest operating system is saved. If you have partitioned the system disk, all data on the partitions such as drive D and drive E will also be restored.

Desktop system disk restoration is available only for static desktop pools that provide Windows or UOS desktops for local, domain, or endpoint users.

To restore the system disks of desktops:

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. To restore the system disks of desktops:

  1. In the dialog box that opens, enter the administrator password, select Fully understand the result of this operation, and then click OK.

Rebuild the desktop disks

This task enables you to update the desktop images for the deployed desktops. This operation will delete all data on the desktop disks, and restore the disks by using the selected desktop image. Desktop disk rebuild is available only for dynamic desktop pools.

 

·          This operation will delete all data on the desktop disks. Data on the original disks will be lost, including desktop data, user configuration, and software installed on the disks. Please back up data in advance.

·          This task disconnects the connections to desktops. Desktops and their images are not available during the rebuild.

·          To prevent user data loss, the desktops will log out users when they first connect to the desktops after a desktop disk rebuild. To use the updated desktops, the users only need to reconnect to the desktops.

·          A desktop will reset the computer name and restart when it starts for the first time after a desktop disk rebuild. The status of the desktop is unstable during the computer name reset and desktop restart process. To avoid desktop domain assignment failure, connect to the desktop 5 minutes later.

·          Desktop disk rebuilding is available only for dynamic desktop pools that provide Windows or UOS desktops for local, domain, or endpoint users.

 

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. To rebuild the desktop disks:

  1. In the dialog box that opens, select an image, enter the administrator password, select Fully understand the result of this operation, and then click OK.

  1. To verify the rebuild status, review the operation log.

Restore the desktop disks

This task will delete all data on the system and data disks of the desktops, including software, user data, and configuration, and the desktops will be restored to the original state of the desktop image for the desktop pool. Desktop disk data saved before the restoration will be lost. Please back up data in advance. This task takes effect only on the desktops of which the disk bus type is Virtio disks. To avoid data loss, do not perform any operations on the desktops during desktop disk restoration.

To view the desktop disk restoration result, see the task console in the top right corner of Space Console.

Desktop disk restoration is available only for dynamic desktop pools that provide Windows or UOS desktops for local, domain, or endpoint users.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. To restore the desktop disks:

  1. In the dialog box that opens, enter the administrator password, select Fully understand the result of this operation, and then click OK.

Enable/disable the anti-virus service for desktops

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Enable or disable the anti-virus service:

Enable or disable automatic software driver installation for desktops

With this feature enabled for a desktop pool, desktops in the desktop pool will automatically install the drivers on the Applications > Application Center > Drivers page and applications on the Applications > Application Center > App Store page if users open the app store on the desktops.

 

  • To install drivers and applications automatically, you must also enable automatic installation for the drivers and applications on the Applications > Application Center > Drivers page and Applications > Application Center > App Store page.

  • If you enable or disable automatic software driver installation, the operation takes effect after the desktops restart.

 

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Enable or disable automatic software driver installation:

Start desktops

Starting multiple desktops in bulk might cause boot storm and affect user experience. Do not start multiple desktops in bulk when the service load is heavy.

 

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Start desktops:

Operate a desktop from its console

About this task

To help a desktop user resolve desktop issues, you can access that desktop from its console. You cannot open the desktop console of a user without permission while that user is using the desktop. You can open the console of a desktop in the following situations:

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click Console in the Actions column for a desktop.

  1. Perform the following operations as needed in the console:

Shut down desktops

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Shut down desktops:

Restart desktops

Restarting multiple desktops in bulk might cause boot storm and affect user experience. Do not restart multiple desktops in bulk when the service load is heavy.

 

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. To restart desktops:

Power off desktops

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Power off desktops:

Export desktop information

This task is available for the static VDI desktop pools created for local or domain users. This task exports information about all desktops in the selected desktop pool to an Excel file.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click More on top of the desktop list, and then select Export All.

Delete desktops

Restrictions and guidelines

You can select one of the following modes to delete desktops:

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Delete desktops:

Remove desktops

This task only removes the selected desktops from the desktop pool without deleting their VMs. To view information about the VMs, access the Data Center > Virtualization page.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Remove desktops:

Enable maintenance mode for desktops

Restrictions and guidelines

After you enable maintenance mode, the selected desktops will be logged out at the specified time and cannot be used. When a user connects to one of the desktops, the system displays that the desktop is under maintenance. Only VDI desktops support maintenance mode.

You can configure the maintenance time as follows:

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. To enable maintenance mode:

Disable maintenance mode for desktops

The desktops can be logged in only after the maintenance mode is disabled for them.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. To disable maintenance mode:

Enable desktops

To resume user access to a disabled desktop, enable that desktop.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Perform one of the following tasks:

Upgrade the VdiAgent driver

Perform this task to upgrade the VdiAgent driver on one or multiple desktops.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Upgrade the CAStools driver:

Add desktops

To add VMs in the data center to a desktop pool to provide desktop services, perform this task. You can add a VM to only one desktop pool.

Before you perform this task, add VMs to the system on the Data Center > Virtualization page.

 

The system checks VMs for an AC97 sound card, QX1 display card, and SPICE console before it adds them to a desktop pool. If a VM lacks any of these options, a desktop configuration check dialog box opens. When you receive this dialog box, click OK. The system will automatically add the missing options to the VM, and then adds it to the pool.

 

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click More on top of the desktop list, and then select Add Desktops. In the dialog box that opens, select one or multiple desktops, and then click OK.

Collect log data

Perform this task to collect log data from an online desktop installed with a VdiAgent.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click More in the Actions column for an online desktop installed with a log collector agent. A message box opens, informing you that you can access the System > Logs menu to view the collected log data.

  1. Click OK. The desktop log page opens.

Add disks to desktops

You can add a disk to a desktop when the desktop is running or down. The added task is already formatted.

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Add disks to desktops:

Parameters

Add NICs to desktops

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Add NICs to desktops:

Parameters

Add GPU devices to desktops

Perform this task to add GPUs or vGPUs to desktops in a desktop pool. Before you add a GPU or vGPU to a desktop, make sure a compatible NVIDIA driver and a VdiAgent matching the Space Console version have been installed on the desktop. If you fail to do so, a black screen happens after the desktop is accessed from the console.

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Add GPU devices to desktops:

Parameters

Remove GPU devices from desktops

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Remove GPU devices from desktops:

Enable 4K resolution

Restrictions and guidelines

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Enable 4K resolution for desktops:

Disable 4K resolution

Restrictions and guidelines

Before you disable 4K resolution for a desktop, shut down that desktop first so the change can take effect after the desktop restarts.

If 4K resolution is disabled, the video memory size of the desktops is the same as that of the desktop image.

Procedure

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Disable 4K resolution for desktops:

Enable NUMA node binding

Perform this task to boost the CPU performance for VDI desktops.

 

·          After you bind VDI desktops to NUMA nodes, reboot the desktops for the binding to take effect.

·          After you bind a VDI desktop to NUMA nodes, make sure source and destination hosts have the same NUMA architecture when you perform an inter-host operation on the desktop, such as migration, clone, restoration, and import.

 

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Select the target desktops, click More on top of the desktop list, and then select NUMA Node > Bind. In the dialog box that opens, click OK.

Disable NUMA node binding

 

After you unbind VDI desktops from NUMA nodes, reboot the desktops for the operation to take effect.

 

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Select the target desktops, click More on top of the desktop list, and then select NUMA Node > Unbind. In the dialog box that opens, click OK.

Release desktops

If a user no longer needs a desktop, you can release it for use by other users. This task is applicable to desktops in a dynamic or manual VDI desktop pool.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Release desktops:

Set a restore point for a manual desktop pool

This task is applicable only to a manual desktop pool. To make sure you can revert all desktops in a manual desktop pool to the state at a point in time, create a restore point. If you set multiple restore points, the system retains only the most recent restore point.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click More on top of the desktop list, and then select Set Restore Point.

  1. In the dialog box that opens, click OK.

Restore a manual desktop pool

This task is applicable only to a manual desktop pool. It restores all desktops in a manual desktop pool to the most recent restore point.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click More on top of the desktop list, and then select Restore Desktop Pool.

  1. In the dialog box that opens, click OK.

View desktop pool tasks

The task list displays only the system disk rebuild tasks for static desktop pools and desktop disk rebuild tasks for dynamic desktop pools.

To view desktop pool tasks:

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click a desktop pool name.

  1. Click the Tasks tab.

Cancel a desktop pool task

To cancel a system or desktop disk rebuild task to be executed at the next shutdown:

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click a desktop pool name.

  1. Click the Tasks tab.

  1. Click Cancel Task in the Actions column for the target task.

  1. Click OK.

View detailed information about a desktop

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click the name of a desktop in the desktop list.

The Data Center > Virtualization page opens. On the page, you can view detailed information about the desktop.

View detailed information about the peripherals of a desktop

Perform this task to view information about each peripheral of a desktop, including their device name, VID, PID, type, and state.

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the name of a desktop pool.

  1. Click the Desktops tab.

  1. Click More in the Actions column for a desktop, and then select Peripherals.

A dialog box opens to display detailed peripheral information.

  1. To close the dialog box, click Close.

View iNode desktops

Perform this task to view the detailed information about the VDI desktops that have the iNode client installed and have performed asset registration.

 

·          The iNode Desktop tab is displayed only after you complete the iMC server configuration from the System > Advanced Settings > Servers > iMC Server page.

·          Only the iMC V7 version supports display of desktop information on iNode desktops.

·          You can view only VDI desktops running on Windows 7 or Windows 10 endpoints.

 

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the iNode Desktops tab.

  1. Click the asset number for the target VDI desktop. In the dialog box that opens, you can view the detailed information about the VDI desktop, such as basic information, operating system information, and software list.

Delete iNode desktops

  1. From the left navigation pane, select Desktop Pools & Groups.

  1. Click the Desktop Pools tab.

  1. Click the iNode Desktops tab, select the target VDI desktops, and click Delete on top of the list.

  1. In the dialog box that opens, click OK.