Manage an IDV desktop pool

The following information describes the tasks to manage an IDV desktop pool.

Edit a desktop pool

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select a desktop pool, and then click Edit.

  1. Edit the desktop pool configuration, and then click Finish.

Delete a desktop pool

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select a desktop pool, and then click Delete.

  1. In the dialog box that opens, click OK.

Change authorization settings

Change anonymous-user authorization settings

A desktop pool uses one authorization policy for all desktops if it performs anonymous user authorization. This policy is configurable at the pool level. To change the authorization for anonymous users, edit the desktop pool configuration.

Change single-user authorization settings for a client

In a desktop pool for single-user authorization, authorization policies are configurable on a per-client basis.

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target desktop pool, and then click  in the Authorized User Login Name column for a client.

  1. In the dialog box that opens, change the user or authorization policy, and then click OK.

Change multi-user authorization settings

This task is applicable to IDV desktop pools that perform multi-user authorization.

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target desktop pool, and then click Users on top of the client list.

  1. In the dialog box that opens, select users or user groups, and then select their respective authorization policies, and then click OK.

Remove authorized users

This task is applicable to IDV desktop pools that perform multi-user authorization.

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target desktop pool, and then click Users on top of the client list.

  1. In the dialog box that opens, select users or user groups, and then click Delete Authorizations. In the dialog box that opens, click OK.

Access the console of a desktop

To help an online IDV desktop user resolve desktop issues, you can access that desktop from its console.

  1. From the left navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. Click Console in the Actions column for a desktop.

Start clients

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. Start IDV clients:

Shut down clients

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. Shut down IDV clients:

Restart clients

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. Restart IDV clients:

Remove clients

  1. From the navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. Remove IDV clients:

Configure desktop monitoring settings

You can configure desktop monitoring settings on a per-client basis. To view desktop summary and performance monitoring data for a client on its details page, you must enable that client to report monitoring data.

  1. From the left navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. Click More in the Actions column for a client, and then select Set Monitor Info.

  1. In the dialog box that opens, configure desktop monitoring settings:

Clear desktop monitoring data

The system displays desktop summary and performance monitoring data for an IDV client if you enable that client to report desktop monitoring data. To remove history desktop monitoring data for that client and view only new monitoring data, perform this task.

  1. From the left navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. Select one or multiple clients from the client list, click More on top of the list, and then select Clear Monitor Info.

  1. In the dialog box that opens, click OK.

View detailed desktop information for an IDV client

  1. From the left navigation pane, select Desktop Pools & Groups > Desktop Pools.

  1. Select the target IDV desktop pool.

  1. In the client list, click the name of a client.

The client details page opens. On the page, you can obtain basic information, summary data, performance data, and process data about the client.

On the page, you can perform various client operations, including startup, restart, shutdown, removal from the desktop pool, and monitoring setup.

 

To view summary and performance data about an IDV desktop, you must enable the IDV client to report monitoring data.