H3Care Advance Hardware Replacement

H3Care AHR Advance Hardware Replacement Service provides added security for those customers with mission-critical networks, or those without spares on site, who need to minimize network downtime. With this service, H3C shall advance-ship replacement hardware within a specified response time even before customer return the faulty hardware to H3C. This service enhances the standard warranty by offering a guaranteed hardware replacement service within specified timescales. Basic features include:

     ·    Customers can protect numerous products across multiple locations for an unlimited number of incidents with a single contract and annual fee

     ·    Choice of 4 hour or next business day response times available

     ·    Replacement hardware delivered ahead of the return of faulty hardware to H3C

     ·    Door-to-door delivery of replacement hardware

     ·   Straightforward processes

     ·   Three service level available