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iMC IVM Troubleshooting-5W101

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IVM Troubleshooting

IPsec VPN Manager(IVM) provides unified management of IPsec VPN configurations. It is designed for managing network domains, IPsec device configurations, and security proposal templates, implementing high-efficiency management and flexible deployment.

IVM provides the network domain management function for IPsec VPN, GRE over IPsec, and DVPN, allowing you to add IPsec devices to the same network domain for unified configuration management. It allows you to perform batch deployment operations, tear down IPsec tunnels, and view topologies, facilitating your network maintenance work. In addition, it can cooperate with BIMS to manage Spoke devices that are located behind NAT and use dynamic IP addresses.

The IVM Troubleshooting documents are intended to help customers solve various IVM problems in typical network scenarios. These documents provide chief contents as follows: Overview, Error Message or Condition, Cause, Solution and so on.

The following are available Troubleshooting documents:

·           Incorrect encryption configuration causes IPsec tunnel establishment failure

·           Unreachable interfaces cause IPsec tunnel establishment failure

·           Incorrect gateway addresses cause IPsec tunnel establishment failure

·           Incorrect subnet configuration causes IPsec tunnel establishment failure

·          Static route conflicts cause IPsec tunnel establishment failure

·           IVM cannot connect to the BIMS server