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iMC VSM Online Help-7.1-5PW101

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Voice Service Manager

VSM is designed for enterprise-level voice networks. By cooperating with the Intelligent iMC Platform, VSM can reduce the voice network maintenance cost and improve maintenance efficiency.

 VSM provides the following functions:

·     Monitors the operation of voice devices.

·     Manages voice devices by device type. The device types include VCX, NBX, gateway, and IP phone.

·     Provides end-to-end troubleshooting for IP phones.

·     Displays the call history of IP phones and manages phone number groups.

·     Generates voice service data reports.