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iMC SHM Online Help-7.3-5PW103

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Service Health Manager

With the increase of network applications, various services impose higher requirements on the reliability and stability of the network. It is difficult for the network administrator to provide a reliable network for services and make sure that various applications can satisfy the customer requirements.

Based on the iMC platform, the Service Health Manager provides visual service quality management functions. The Service Health manager integrates the Alarm, Performance, NTA, and NQA data, and uses the KQI and SLA to monitor and measure the service health and visually manage the service health. The Service Health manager provides various reports, and can visually display the SLA statistics and rating results in diagrams and tables, so that you can understand the overall service level and promptly find out potential problems.