New H3C’s Unified Efficient Network Transforms Macau Landmark

2018-07-10

Macau Fisherman's Wharf is the largest leisure and themed entertainment center on the Macau Peninsula – a unique recreation and scenic spot for tourists from all over the world. To upgrade visitors’ connected experience, Macau Fisherman's Wharf relied on H3C to build a seamless, efficient, stable unified network platform covering 133,000 mof scenic and shopping areas – an innovative solution which has also brought resident merchants huge benefits in terms of network connectivity.

"Macau Fisherman's Wharf needs to efficiently process tremendous volumes of data using the latest technologies. In view of its capabilities, capacity, and scalability, the new network provided by New H3C provides a crucial foundation for implementation of our future smart strategies. Furthermore, during our regular, colorful and distinctive “Light Night Market", nearly a hundred catering, retail, and cultural creative booths rely on mobile payment and Internet Plus promotion services, greatly enhancing brand satisfaction and customer loyalty. We are confident that New H3C’s solutions will let us keep ahead of growing demands."

– Steven Lei, Group Director of IT, Macau Legend Development Ltd

A city where eastern and western culture coexist and meld, Macau attracts global tourists not only for the iconic Ruins of St. Paul's and its many other historical and cultural relics, but also for the renowned recreation and gambling facilities available in the tiny Special Autonomous Region (SAR). Macau Fisherman's Wharf, situated on new reclaimed land next to Outer Harbor, provides visitors with a landmark scenic spot for experiencing the Macau ambience – savoring the delicious cuisine, exciting entertainment and shopping opportunities that the tiny SAR has to offer.

The 133,000mMacau Fisherman's Wharf is the SAR’s first themed entertainment and shopping colonnade, similar to European and American counterparts. Provision of an efficient, seamless network service to visitors and merchants – a crucial factor in the formation of tour experiences, with a critical impact on user reviews – poses a significant operational management challenge, which Macau Fisherman's Wharf chose to surmount by enhancing its existing network infrastructure with New H3C’s reliable, high-performance, unified network solution.

Macau Fisherman’s Wharf’s upgrade of network services: a foundation for smart reform

The popularization of mobile Internet and smart devices has made intelligent, efficient wireless network services into a crucial determinant of tourist experiences at travel destinations. The creation of a seamless network satisfying customer needs in Macau Fisherman's Wharf’s Legend Palace, Harborview and Rocks Hotels, and nearly 30 restaurants, imposed a series of highly specific network upgrade and transformation requirements: 1) the network access points had to support multiple management modes; 2) the network infrastructure had to have sufficient capacity to ensure high availability and maintainability; and 3) the network as a whole had to support centralized management.

But alongside these requirements, the upgrade of the existing network imposed its own set of technological challenges: 1) the new network system had to be compatible with existing technologies and devices and allow simplified O&M; and 2) it had to provide a smarter, more personalized experience to tourists. It was clear that only a network service provider with very high levels of technical capability and practical experience could surmount these challenges. And that is why Macau Fisherman's Wharf chose to partner with New H3C.

New H3C’s unified network platform: superior in technology and application

Remarkably, New H3C completed the Fisherman's Wharf network upgrade in less than two months, providing a new unified network which delivers a truly smart network service experience in this highly compressed timescale.

Based on a smart resilient architecture and high-performance network devices, the unified, consolidated, flexible network platform’s inbuilt redundancy ensures perfect system stability. By adopting the latest 802.11ac technology’s unified SSID & centralized authentication mode, New H3C has succeeded in providing seamless high-speed wireless network coverage over an area greater than 133,000 m2, allowing reauthentication-free roaming over the entire space. Furthermore, with New H3C’s Intelligent Management Center (IMC) automating management of the network’s hundreds of switches and 1,500-plus access points, Fisherman's Wharf enjoys remote control of access points, remote monitoring of usage conditions, simplified O&M and unified wired-and-wireless network management.

Reliability, durability and economic benefit are critical factors to be considered ahead of deployment of any network platform. Macau Fisherman's Wharf performed extensive proof-of-concept tests of the legacy local network-New H3C hybrid solution. These demonstrated the compatibility of the New H3C solution, allowing construction of a network platform more robust to potential future demands.

Revolutionary innovative network allows Macau Fisherman's Wharf to deliver smart tourism experience

The New H3C solution provides Macau Fisherman's Wharf with an overall standards-based design, delivering a seamless, high-performance, high-capacity, high-scalability network experience, capable of efficiently processing massive bandwidth and with a roadmap supporting smart upgrade in the future. The solution enables deployment of new applications and services on existing network infrastructure; efficient, reasonable-cost operation; and future-proofing of existing investments.

"Macau Fisherman's Wharf needs to efficiently process tremendous volumes of data using the latest technologies. In view of its capabilities, capacity, and scalability, the new network provided by New H3C provides a crucial foundation for implementation of our future smart strategies. Furthermore, during our regular, colorful and distinctive “Light Night Market", nearly a hundred catering, retail, and cultural creative booths rely on mobile payment and Internet Plus promotion services, greatly enhancing brand satisfaction and customer loyalty. We are confident that New H3C’s solutions will let us keep ahead of growing demands."

– Steven Lei, Group Director of IT, Macau Legend Development Ltd

In future, the support offered by the intelligent and efficient network architecture to new applications such as mobile payments and Internet Plus promotion services will further raise the status of Macau Fishermen's Wharf as the Macau Peninsula’s biggest leisure and themed recreation center, and contribute to the unique multicultural experience it offers global tourists. A leader in the digital solutions arena, New H3C is dedicated to promoting deployment of intelligent network technologies in all sectors, accelerating the digital business revolution, assisting customers improve their network efficiency and the service experiences they provide during the ongoing digital transformation. In short, New H3C stands ready to usher in the era of the Internet of Everything.